12/21/2012

[macsupport] Digest Number 9287

15 New Messages

Digest #9287
1a
Re: Display failing... by "Bill Boy" billmboy
1b
Re: Display failing... by "Barry Austern" barryaus
1c
Re: Display failing... by "jbturof" jbturof
1d
Re: Display failing... by "Denver Dan" denverdan22180
3a
MacBook Battery (Not Charging) by "missladybee" missladybee
4
Generic toner for Xerox color laser by "André Boey" purpleborzoi

Messages

Thu Dec 20, 2012 3:17 pm (PST) . Posted by:

"Bill Boy" billmboy

Did that with my wife's first generation Macbook Air when a hinge broke. They fixed in three days and was over 3.5 years old.

Bill
On Dec 20, 2012, at 10:39 AM, Dave C wrote:

> I think many here would suggest that you call Apple support and ask to speak to a senior support person (only a senior representative at Apple HQ has the authority to say "yes" under these circumstances). Explain that the problem is only a few weeks past the program's deadline and that you would consider it fair and "the right thing to do" to perform the repair to your laptop under the program.

[Non-text portions of this message have been removed]

Thu Dec 20, 2012 3:21 pm (PST) . Posted by:

"Barry Austern" barryaus

At 9:39 AM -0800 12/20/12, Dave C wrote:

>
>
>Jeff,
>The Genius Bar person simply repeated the Company Line that it won't
>be a free repair.
>
>I think many here would suggest that you call Apple support and ask
>to speak to a senior support person (only a senior representative at
>Apple HQ has the authority to say "yes" under these circumstances).
>Explain that the problem is only a few weeks past the program's
>deadline and that you would consider it fair and "the right thing to
>do" to perform the repair to your laptop under the program.

Furthermore, you might mention that the problem did crop up before
the extended warranty time frame and had you known about the extended
warranty, which they were lax in not publicizing, you would have
brought it there in time.

I had a funny similar problem. A PowerBook needed a new Motherboard.
Turned out it was about a week before the 3-year AppleCare ran out.
So the new board had the 90-day warranty that all repairs have. Lo
and behold, three months later it failed again. They told me it was
more than 90 days past the repair. Yes, it was 90 days past when I
brought it in, but not 90 days past when I got it back. Can you say,
in both cases, "Lucky"? So they put in a 3rd main logic board and
when I got it back it did not work at ALL. Seems as if they forgot to
replace the memory on the board. The Apple Store gave me new memory.
I was too honest. They asked how much it did have, and I told them
one gig, two 512 chips. Maybe I should have told them two one-gig
chips :-)
--
Barry Austern
barryaus@fuse.net

Fri Dec 21, 2012 4:35 am (PST) . Posted by:

"jbturof" jbturof

Sorry...I think I wasn't clear in what I wrote...
The nVidia problem came back negative. The card was fine---and was JUST still within the time frame required to qualify. No...they definitely determined it was a failing display and I think it's time for me to consider my options in the case.

Thanks all.
Jeff

--- In macsupportcentral@yahoogroups.com, Dave C <davec2468@...> wrote:
>
> Jeff,
> The Genius Bar person simply repeated the Company Line that it won't be a free repair.
>
> I think many here would suggest that you call Apple support and ask to speak to a senior support person (only a senior representative at Apple HQ has the authority to say "yes" under these circumstances). Explain that the problem is only a few weeks past the program's deadline and that you would consider it fair and "the right thing to do" to perform the repair to your laptop under the program.
>
> Stranger things have happened...
>
> Good luck,
> Dave
>
> -=-=-=-
>
> On 20 December 2012, at 8:10 AM, Jeff wrote:
>
> >
> > Thanks for the suggestion Dan but already did that.
> > It was the Genius Bar that told me I needed to replace it (they did test for that nVidia defect) and that it would cost me $300-$400 to ship it wherever and to fix it. I just don't have that kind of $$. Spent it all on my iMac a few months ago.
> >
> > Thanks again though.
> > Happy Holidays.
> >
> > Jeff
>
> -=-=-=-

Fri Dec 21, 2012 8:51 am (PST) . Posted by:

"Denver Dan" denverdan22180

Howdy and Merry.

Glad you got the good diagnosis on the MacBook Pro video card.

My sense is that expensive repairs on older computers are probably not
a good investment unless you will be using the computer for quite some
time.

I did a couple of quick checks on screen repairs by non Apple shops and
the price is around $190 USD but the warranties are all over the map.

I did see one shop in Maryland near Washington, D.C., that offered one
day turnaround and a one year warranty. Other shops offered about the
same price and a 90 day warranty. Go shopping!

Good luck and Merry.

Denver Dan

On Fri, 21 Dec 2012 12:35:06 +0000, jbturof wrote:
> Sorry...I think I wasn't clear in what I wrote...
> The nVidia problem came back negative. The card was fine---and was
> JUST still within the time frame required to qualify. No...they
> definitely determined it was a failing display and I think it's time
> for me to consider my options in the case.
>
> Thanks all.
> Jeff
>
> --- In macsupportcentral@yahoogroups.com, Dave C <davec2468@...> wrote:
>>
>> Jeff,
>> The Genius Bar person simply repeated the Company Line that it won't
>> be a free repair.
>>
>> I think many here would suggest that you call Apple support and ask
>> to speak to a senior support person (only a senior representative at
>> Apple HQ has the authority to say "yes" under these circumstances).
>> Explain that the problem is only a few weeks past the program's
>> deadline and that you would consider it fair and "the right thing to
>> do" to perform the repair to your laptop under the program.
>>
>> Stranger things have happened...
>>
>> Good luck,
>> Dave

Thu Dec 20, 2012 4:39 pm (PST) . Posted by:

"Tyffany Kidd" tyffany_kidd

Hello All,

Can anyone recommend a local or online company that does Slide And Negative To Digital Picture Converter. If anyone has had experience with buying DIY equipment please include that information. I have a lot of slides to convert to a digital format. I don't know if it would be more cost effective to buy the equipment and do it myself or pay a company to do it for me.

Any suggestions would be greatly appreciated.

Regards,

Tyffany Kidd

[Non-text portions of this message have been removed]

Thu Dec 20, 2012 4:55 pm (PST) . Posted by:

"Otto Nikolaus" nikyzf

Most flatbed scanners will scan negs/slides to a decent quality but there
are also proper film scanners for better results. What is your budget
(approx!), and how many slides do you have?

Otto

On 21 December 2012 00:39, Tyffany Kidd <TKidd10693@aol.com> wrote:

> Hello All,
>
> Can anyone recommend a local or online company that does Slide And
> Negative To Digital Picture Converter. If anyone has had experience with
> buying DIY equipment please include that information. I have a lot of
> slides to convert to a digital format. I don't know if it would be more
> cost effective to buy the equipment and do it myself or pay a company to do
> it for me.
>
> Any suggestions would be greatly appreciated.
>

[Non-text portions of this message have been removed]

Thu Dec 20, 2012 4:56 pm (PST) . Posted by:

"OBrien" conorboru

On Thu, 20 Dec 2012 19:39:23 -0500, Tyffany Kidd wrote:
> I don't know if it would be more cost effective to buy the
> equipment and do it myself or pay a company to do it for me.

That would depend on how many items you need to scan, what quality, how much time you have, what purpose, etc.


. . . . . . . . . . . . . . . . . . . . . .

O'Brien ¡V¡V¡V ¡V... .-. .. . -.

Thu Dec 20, 2012 5:03 pm (PST) . Posted by:

"Tyffany Kidd" tyffany_kidd

Otto,

Thank you for responding. I don't want to spend more than $200.00. I have about 200-350 slides.

Can you recommend a scanner?

Tyffany

On Dec 20, 2012, at 7:55 PM, Otto Nikolaus <otto.nikolaus@googlemail.com> wrote:

> Most flatbed scanners will scan negs/slides to a decent quality but there
> are also proper film scanners for better results. What is your budget
> (approx!), and how many slides do you have?
>
> Otto
>
> On 21 December 2012 00:39, Tyffany Kidd <TKidd10693@aol.com> wrote:
>
> > Hello All,
> >
> > Can anyone recommend a local or online company that does Slide And
> > Negative To Digital Picture Converter. If anyone has had experience with
> > buying DIY equipment please include that information. I have a lot of
> > slides to convert to a digital format. I don't know if it would be more
> > cost effective to buy the equipment and do it myself or pay a company to do
> > it for me.
> >
> > Any suggestions would be greatly appreciated.
> >
>
> [Non-text portions of this message have been removed]
>
>

[Non-text portions of this message have been removed]

Thu Dec 20, 2012 5:47 pm (PST) . Posted by:

"OBrien" conorboru

On Thu, 20 Dec 2012 20:03:32 -0500, Tyffany Kidd wrote:
> I don't want to spend more than $200.00. I have about 200-350 slides.
>
> Can you recommend a scanner?

I doubt you'd find a service to do the job for that.

Having had great results from Epson flatbed scanners, for both print and trans scanning, I always recommend them. My current Epson includes holders for various sizes of transparencies, including 35mm strips and individually mounted.


. . . . . . . . . . . . . . . . . . . . . .

O'Brien ¡V¡V¡V ¡V... .-. .. . -.

Thu Dec 20, 2012 5:54 pm (PST) . Posted by:

"Tyffany Kidd" tyffany_kidd

Thanks so much. I will checkout the Epson scanner.

Happy Holidays.

Tyffany

On Dec 20, 2012, at 8:47 PM, OBrien <bco@hiwaay.net> wrote:

> On Thu, 20 Dec 2012 20:03:32 -0500, Tyffany Kidd wrote:
> > I don't want to spend more than $200.00. I have about 200-350 slides.
> >
> > Can you recommend a scanner?
>
> I doubt you'd find a service to do the job for that.
>
> Having had great results from Epson flatbed scanners, for both print and trans scanning, I always recommend them. My current Epson includes holders for various sizes of transparencies, including 35mm strips and individually mounted.
>
>
> . . . . . . . . . . . . . . . . . . . . . .
>
> O'Brien ––– –... .-. .. . -.
>
>

[Non-text portions of this message have been removed]

Thu Dec 20, 2012 5:56 pm (PST) . Posted by:

"Tim O'Donoghue" timodonoghue

A few years ago I had about 3000 slides to scan. I used one from http://plustek.com/usa/products/opticfilm-series/

It was a lot of work and took me most of a summer, working in the eventing and weekends. Results were good. I think it worked out to be less expensive than having them done at a shop, but not by much once I factored in my time.

On Dec 20, 2012, at 5:03 PM, Tyffany Kidd <TKidd10693@aol.com> wrote:

> Otto,
>
> Thank you for responding. I don't want to spend more than $200.00. I have about 200-350 slides.
>
> Can you recommend a scanner?
>
> Tyffany
>
>
> On Dec 20, 2012, at 7:55 PM, Otto Nikolaus <otto.nikolaus@googlemail.com> wrote:
>
>> Most flatbed scanners will scan negs/slides to a decent quality but there
>> are also proper film scanners for better results. What is your budget
>> (approx!), and how many slides do you have?
>>
>> Otto
>>
>> On 21 December 2012 00:39, Tyffany Kidd <TKidd10693@aol.com> wrote:
>>
>>> Hello All,
>>>
>>> Can anyone recommend a local or online company that does Slide And
>>> Negative To Digital Picture Converter. If anyone has had experience with
>>> buying DIY equipment please include that information. I have a lot of
>>> slides to convert to a digital format. I don't know if it would be more
>>> cost effective to buy the equipment and do it myself or pay a company to do
>>> it for me.
>>>
>>> Any suggestions would be greatly appreciated.
>>>
>>
>> [Non-text portions of this message have been removed]
>>
>>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>
>

Thu Dec 20, 2012 6:09 pm (PST) . Posted by:

"Tyffany Kidd" tyffany_kidd


> Tim,
>
> Thanks
>
> Tyffany
>
> On Dec 20, 2012, at 8:56 PM, Tim O'Donoghue <tjod@runbox.com> wrote:
>
>> A few years ago I had about 3000 slides to scan. I used one from http://plustek.com/usa/products/opticfilm-series/
>>
>> It was a lot of work and took me most of a summer, working in the eventing and weekends. Results were good. I think it worked out to be less expensive than having them done at a shop, but not by much once I factored in my time.
>>
>> On Dec 20, 2012, at 5:03 PM, Tyffany Kidd <TKidd10693@aol.com> wrote:
>>
>> > Otto,
>> >
>> > Thank you for responding. I don't want to spend more than $200.00. I have about 200-350 slides.
>> >
>> > Can you recommend a scanner?
>> >
>> > Tyffany
>> >
>> >
>> > On Dec 20, 2012, at 7:55 PM, Otto Nikolaus <otto.nikolaus@googlemail.com> wrote:
>> >
>> >> Most flatbed scanners will scan negs/slides to a decent quality but there
>> >> are also proper film scanners for better results. What is your budget
>> >> (approx!), and how many slides do you have?
>> >>
>> >> Otto
>> >>
>> >> On 21 December 2012 00:39, Tyffany Kidd <TKidd10693@aol.com> wrote:
>> >>
>> >>> Hello All,
>> >>>
>> >>> Can anyone recommend a local or online company that does Slide And
>> >>> Negative To Digital Picture Converter. If anyone has had experience with
>> >>> buying DIY equipment please include that information. I have a lot of
>> >>> slides to convert to a digital format. I don't know if it would be more
>> >>> cost effective to buy the equipment and do it myself or pay a company to do
>> >>> it for me.
>> >>>
>> >>> Any suggestions would be greatly appreciated.
>> >>>
>> >>
>> >> [Non-text portions of this message have been removed]
>> >>
>> >>
>> >
>> >
>> >
>> > [Non-text portions of this message have been removed]
>> >
>> >
>> >
>> > ------------------------------------
>> >
>> > Group FAQ:
>> > <http://www.macsupportcentral.com/policies/>
>> >
>> > Yahoo! Groups Links
>> >
>> >
>> >
>> >
>>
>>
>

[Non-text portions of this message have been removed]

Thu Dec 20, 2012 4:56 pm (PST) . Posted by:

"missladybee" missladybee

I have a 2006 MacBook 13" (White) laptop When I turned it on using the MagSafe connector the light showed green. When I unplugged the MSC, the computer shut down. I plugged it back in and left it on for awhile, it never turned orange, as it should have, since I had not used or recharged the computer in least 2 months. The computer is just like new, hardly ever used and charged occasionally. Is it possible the battery could actually by DEAD?

I downloaded "Coconut Battery" software and here are the results.....

Current Charge: 0 mAh
Maximum charge: 0 mAh
-2.147484e+09%

Battery capacity
Current capacity: 0 mAh
Design capacity 5020 mAh

Model: MacBook 1,1
Age of Mac: 78 Months
Battery load cycles: 45

Battery temperature 29.8C
Battery power usage: -0.0 Watt

~~~

Thanks,
Barbara E

Thu Dec 20, 2012 11:23 pm (PST) . Posted by:

"N.A. Nada"

With a current charge and capacity of zero, and and I assume an age of 6 years. I would say it is done. I would check the contacts and reinstall the battery, but apparently the Coconut Battery app has read the logic circuit.

Only 45 battery load cycles in 6 years does not sound correct, even for extremely light use. I use mine daily and I get about 3 years from a battery.

If you have an Apple Store near by, take it in and have them check it. You can get a new replacement elsewhere, for less than you can from Apple. Do not buy a used one, and a new one will probably run you $100 plus.

On Dec 20, 2012, at 4:56 PM, missladybee wrote:

I have a 2006 MacBook 13" (White) laptop When I turned it on using the MagSafe connector the light showed green. When I unplugged the MSC, the computer shut down. I plugged it back in and left it on for awhile, it never turned orange, as it should have, since I had not used or recharged the computer in least 2 months. The computer is just like new, hardly ever used and charged occasionally. Is it possible the battery could actually by DEAD?

I downloaded "Coconut Battery" software and here are the results.....

Current Charge: 0 mAh
Maximum charge: 0 mAh
-2.147484e+09%

Battery capacity
Current capacity: 0 mAh
Design capacity 5020 mAh

Model: MacBook 1,1
Age of Mac: 78 Months
Battery load cycles: 45

Battery temperature 29.8C
Battery power usage: -0.0 Watt

~~~

Thanks,
Barbara E

[Non-text portions of this message have been removed]

Fri Dec 21, 2012 8:55 am (PST) . Posted by:

"André Boey" purpleborzoi

Does anyone have experience or opinions on using generic toner in Xerox color laser printers?

I do design work and run proofs from my studio Macs to a networked Xerox printer. The last batch of generic toner I got seems to be of terrible quality, causing streaks, uneven blotches, and even flaking right off the paper. I find this odd because I've always used generics in my laser and inkjet printers without any trouble. The Xerox is the newest, just over a year old.

I'm wondering if there's something particular about Xerox printers that make them less tolerant of generic toner. Or perhaps I just got a bad batch of toner to begin with. Any suggestions welcome. Otherwise I'll bite the bullet and get original Xerox toner.

Andre
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