12/26/2012

[macsupport] Digest Number 9297

15 New Messages

Digest #9297
1a
Re: Gray Screen with a "?" Folder by "Barry Austern" barryaus
1b
Re: Gray Screen with a "?" Folder by "missladybee" missladybee
1c
Re: Gray Screen with a "?" Folder by "Denver Dan" denverdan22180
1d
Re: Gray Screen with a "?" Folder by "missladybee" missladybee
1e
Re: Gray Screen with a "?" Folder by "Barry Austern" barryaus
1g
Re: Gray Screen with a "?" Folder by "missladybee" missladybee
1h
Re: Gray Screen with a "?" Folder by "Barry Austern" barryaus
1j
Re: Gray Screen with a "?" Folder by "missladybee" missladybee
1k
Re: Gray Screen with a "?" Folder by "missladybee" missladybee
1l
1m
Re: Gray Screen with a "?" Folder by "Barry Austern" barryaus
2a
Re: 3 TB Hard drive by "Denver Dan" denverdan22180
3a
Re: Wounded iPad by "Bill Boy" billmboy

Messages

Wed Dec 26, 2012 9:35 am (PST) . Posted by:

"Barry Austern" barryaus

Do you know you sent this three times?

At 5:11 PM +0000 12/26/12, missladybee wrote:

>
>
>I have the 2006 MacBook with the dead battery. Could that problem
>have caused this new problem?
>
>I turned on the computer last night. A gray screen with a folder and
>"?" appeared.
>
>Googled information on the problem and tried all the solutions listed.

What this generally means is that for some reason or another it can't
find a bootable disk. Of course the disk can be there, as you found
out, but it is not bootable. Something is fouled up with the OS, so
it won't boot. Unlike Windoze, where reinstalling the OS is an almost
weekly occurrence, it is very rare to have to do it for Macs, but
this might be one of those times.
--
Barry Austern
barryaus@fuse.net

Wed Dec 26, 2012 9:37 am (PST) . Posted by:

"missladybee" missladybee


I don't know how that happened. I tried to delete the extras, didn't work ... sorry!

--- In macsupportcentral@yahoogroups.com, Barry Austern <barryaus@...> wrote:
>
> Do you know you sent this three times?
>
> At 5:11 PM +0000 12/26/12, missladybee wrote:
>
> >
> >
> >I have the 2006 MacBook with the dead battery. Could that problem
> >have caused this new problem?
> >
> >I turned on the computer last night. A gray screen with a folder and
> >"?" appeared.
> >
> >Googled information on the problem and tried all the solutions listed.
>
> What this generally means is that for some reason or another it can't
> find a bootable disk. Of course the disk can be there, as you found
> out, but it is not bootable. Something is fouled up with the OS, so
> it won't boot. Unlike Windoze, where reinstalling the OS is an almost
> weekly occurrence, it is very rare to have to do it for Macs, but
> this might be one of those times.
> --
> Barry Austern
> barryaus@...
>

Wed Dec 26, 2012 9:38 am (PST) . Posted by:

"Denver Dan" denverdan22180

Howdy and Happy.

The Question Mark at boot means your Mac can not find a working, or
valid, or available operating system.

There are a variety of possible fixes but it's not likely that a dead
battery is the culprit since it had enough power, if booting from
battery only, to show a picture on the screen.

Denver Dan

On Wed, 26 Dec 2012 17:11:36 +0000, missladybee wrote:
> I have the 2006 MacBook with the dead battery. Could that problem
> have caused this new problem?
>
> I turned on the computer last night. A gray screen with a folder and
> "?" appeared.
>
> Googled information on the problem and tried all the solutions listed.
>
> Safe boot
> Reset PRAM
> Inserted Tiger install disk. I had Snow Leopard on the computer, but
> when I sold my iMac Sunday evening I included that disk with the
> sale, so I used the Tiger disk that came with the MacBook. Ran Disk
> Utility, Repair Disk, everything came up okay.
> Ran Disk Warrior and did repairs on the Directory and tested Disk,
> everything was okay. I was able to see all of my files, so
> everything is still there.
>
> I had to "Option" "Eject" both disks, as it would not do it automatically.
>
> Even though this laptop is 6 1/2 years old, it has hardly been used.
> There should be nothing wrong with the hard drive. For some reason
> at startup it's just not able to locate it.
>
> Anyone have any ideas or solutions?
>
> Thanks,
> Barbara E

Wed Dec 26, 2012 10:09 am (PST) . Posted by:

"missladybee" missladybee

Is there a way to get it working again without loosing my information?

--- In macsupportcentral@yahoogroups.com, Denver Dan <denver.dan@...> wrote:
>
> Howdy and Happy.
>
> The Question Mark at boot means your Mac can not find a working, or
> valid, or available operating system.
>
> There are a variety of possible fixes but it's not likely that a dead
> battery is the culprit since it had enough power, if booting from
> battery only, to show a picture on the screen.
>
> Denver Dan
>
>
> On Wed, 26 Dec 2012 17:11:36 +0000, missladybee wrote:
> > I have the 2006 MacBook with the dead battery. Could that problem
> > have caused this new problem?
> >
> > I turned on the computer last night. A gray screen with a folder and
> > "?" appeared.
> >
> > Googled information on the problem and tried all the solutions listed.
> >
> > Safe boot
> > Reset PRAM
> > Inserted Tiger install disk. I had Snow Leopard on the computer, but
> > when I sold my iMac Sunday evening I included that disk with the
> > sale, so I used the Tiger disk that came with the MacBook. Ran Disk
> > Utility, Repair Disk, everything came up okay.
> > Ran Disk Warrior and did repairs on the Directory and tested Disk,
> > everything was okay. I was able to see all of my files, so
> > everything is still there.
> >
> > I had to "Option" "Eject" both disks, as it would not do it automatically.
> >
> > Even though this laptop is 6 1/2 years old, it has hardly been used.
> > There should be nothing wrong with the hard drive. For some reason
> > at startup it's just not able to locate it.
> >
> > Anyone have any ideas or solutions?
> >
> > Thanks,
> > Barbara E
>

Wed Dec 26, 2012 10:34 am (PST) . Posted by:

"Barry Austern" barryaus

At 6:09 PM +0000 12/26/12, missladybee wrote:

>
>
>Is there a way to get it working again without loosing my information?

We can only hope. Something is munged on your boot drive, munged
enough to make it so it won't boot your computer. Chances are too
good that something else is also fouled up. Good luck.

Silly question for you. I love your online name. I know that Deborah
in Hebrew means bee. Perchance is that your name?

>--- In
><mailto:macsupportcentral%40yahoogroups.com>macsupportcentral@yahoogroups.com,
>Denver Dan <denver.dan@...> wrote:
>>
>> Howdy and Happy.
>>
>> The Question Mark at boot means your Mac can not find a working, or
>> valid, or available operating system.
>>
>> There are a variety of possible fixes but it's not likely that a dead
>> battery is the culprit since it had enough power, if booting from
>> battery only, to show a picture on the screen.
>>
>> Denver Dan
>>
>>
>> On Wed, 26 Dec 2012 17:11:36 +0000, missladybee wrote:
>> > I have the 2006 MacBook with the dead battery. Could that problem
>> > have caused this new problem?
>> >
>> > I turned on the computer last night. A gray screen with a folder and
>> > "?" appeared.
>> >
>> > Googled information on the problem and tried all the solutions listed.
>> >
>> > Safe boot
>> > Reset PRAM
>> > Inserted Tiger install disk. I had Snow Leopard on the computer, but
>> > when I sold my iMac Sunday evening I included that disk with the
>> > sale, so I used the Tiger disk that came with the MacBook. Ran Disk
>> > Utility, Repair Disk, everything came up okay.
>> > Ran Disk Warrior and did repairs on the Directory and tested Disk,
>> > everything was okay. I was able to see all of my files, so
>> > everything is still there.
>> >
>> > I had to "Option" "Eject" both disks, as it would not do it automatically.
>> >
>> > Even though this laptop is 6 1/2 years old, it has hardly been used.
>> > There should be nothing wrong with the hard drive. For some reason
>> > at startup it's just not able to locate it.
>> >
>> > Anyone have any ideas or solutions?
>> >
>> > Thanks,
>> > Barbara E
>>
>
>

--
Barry Austern
barryaus@fuse.net

[Non-text portions of this message have been removed]

Wed Dec 26, 2012 10:43 am (PST) . Posted by:

"Ken" avliska


We had 2 circa 2005/2006 MacBooks. We had the same thing happen to both. It was a bad mother board. We put spring clamps on the front edge, just to the right (if I remember) which squeezed the bad board just enough to get us booted up to dump the contents of the drive to a back up. Then, we bought a new computer. I'm not saying this is your problem, but, grab the computer just to the right (or was it the left?) of the trackpad on start up, squeeze really hard, and see if it comes up. It was intermittent at first, but rapidly deteriorated until the clamp was all that would work. There was a recall on some of these, (not ours even though they were bad, too.) We learned about the clamp-trick on this chat group, so someone may remember which side of the trackpad to put the clamp.
Ken S.

--- In macsupportcentral@yahoogroups.com, "missladybee" <beadedimages@...> wrote:
>
> I have the 2006 MacBook with the dead battery. Could that problem have caused this new problem?
>
> I turned on the computer last night. A gray screen with a folder and "?" appeared.
>
> Googled information on the problem and tried all the solutions listed.
>
> Safe boot
> Reset PRAM
> Inserted Tiger install disk. I had Snow Leopard on the computer, but when I sold my iMac Sunday evening I included that disk with the sale, so I used the Tiger disk that came with the MacBook. Ran Disk Utility, Repair Disk, everything came up okay.
> Ran Disk Warrior and did repairs on the Directory and tested Disk, everything was okay. I was able to see all of my files, so everything is still there.
>
> I had to "Option" "Eject" both disks, as it would not do it automatically.
>
> Even though this laptop is 6 1/2 years old, it has hardly been used. There should be nothing wrong with the hard drive. For some reason at startup it's just not able to locate it.
>
> Anyone have any ideas or solutions?
>
> Thanks,
> Barbara E
>

Wed Dec 26, 2012 11:07 am (PST) . Posted by:

"missladybee" missladybee

Is there nothing I can do on my own to solve the problem or do I need to take it in to a professional?

My name is Barbara, but my initials spell BEE, hence missladybee :-)

--- In macsupportcentral@yahoogroups.com, Barry Austern <barryaus@...> wrote:
>
> At 6:09 PM +0000 12/26/12, missladybee wrote:
>
> >
> >
> >Is there a way to get it working again without loosing my information?
>
> We can only hope. Something is munged on your boot drive, munged
> enough to make it so it won't boot your computer. Chances are too
> good that something else is also fouled up. Good luck.
>
> Silly question for you. I love your online name. I know that Deborah
> in Hebrew means bee. Perchance is that your name?
>
>
> >--- In
> ><mailto:macsupportcentral%40yahoogroups.com>macsupportcentral@yahoogroups.com,
> >Denver Dan <denver.dan@> wrote:
> >>
> >> Howdy and Happy.
> >>
> >> The Question Mark at boot means your Mac can not find a working, or
> >> valid, or available operating system.
> >>
> >> There are a variety of possible fixes but it's not likely that a dead
> >> battery is the culprit since it had enough power, if booting from
> >> battery only, to show a picture on the screen.
> >>
> >> Denver Dan
> >>
> >>
> >> On Wed, 26 Dec 2012 17:11:36 +0000, missladybee wrote:
> >> > I have the 2006 MacBook with the dead battery. Could that problem
> >> > have caused this new problem?
> >> >
> >> > I turned on the computer last night. A gray screen with a folder and
> >> > "?" appeared.
> >> >
> >> > Googled information on the problem and tried all the solutions listed.
> >> >
> >> > Safe boot
> >> > Reset PRAM
> >> > Inserted Tiger install disk. I had Snow Leopard on the computer, but
> >> > when I sold my iMac Sunday evening I included that disk with the
> >> > sale, so I used the Tiger disk that came with the MacBook. Ran Disk
> >> > Utility, Repair Disk, everything came up okay.
> >> > Ran Disk Warrior and did repairs on the Directory and tested Disk,
> >> > everything was okay. I was able to see all of my files, so
> >> > everything is still there.
> >> >
> >> > I had to "Option" "Eject" both disks, as it would not do it automatically.
> >> >
> >> > Even though this laptop is 6 1/2 years old, it has hardly been used.
> >> > There should be nothing wrong with the hard drive. For some reason
> >> > at startup it's just not able to locate it.
> >> >
> >> > Anyone have any ideas or solutions?
> >> >
> >> > Thanks,
> >> > Barbara E
> >>
> >
> >
>
>
> --
> Barry Austern
> barryaus@...
>
>
> [Non-text portions of this message have been removed]
>

Wed Dec 26, 2012 12:03 pm (PST) . Posted by:

"Barry Austern" barryaus

At 7:07 PM +0000 12/26/12, missladybee wrote:

>
>
>Is there nothing I can do on my own to solve the problem or do I
>need to take it in to a professional?

Do you have the original installation DVD? If so then boot into it
(Hold down the C-key while booting) and reinstall the OS. Before
doing that, though, do run Disk First Aid (in Disk Utilities) from
the DVD to make sure your disk is repaired.
Obviously, I don't know your experience level, or how confident you
feel of your own abilities. However, assuming your disk is good then
it is something I could fairly easily do. Only problem would be if
your disk cannot be repaired. In that case then there are two
possibilities. You might have only a really bad directory problem,
and it cannot be repaired, but it can be reformatted and then is as
good as new, or there is a hardware problem and your disk is bad. In
either case I hope you do have a good backup.

>My name is Barbara, but my initials spell BEE, hence missladybee :-)

Well, it was a good wild guess :-)

--
Barry Austern
barryaus@fuse.net

Wed Dec 26, 2012 12:08 pm (PST) . Posted by:

"N.A. Nada"

As others have said, a question mark when booting usually means for some reason it can not find an operating system.

Since you could see the hard drive and your data when booting from a disc, I would suggest moving your data while booted from a disc. After that, I would try to reinstall an OS. Verify that you have a working copy of your data and then either restore your data back to the MacBook, if you are going to keep it, or elsewhere if you are going to sell it as you mentioned earlier.

Brent

On Dec 26, 2012, at 10:09 AM, missladybee wrote:

Is there a way to get it working again without loosing my information?

--- In macsupportcentral@yahoogroups.com, Denver Dan <denver.dan@...> wrote:
>
> Howdy and Happy.
>
> The Question Mark at boot means your Mac can not find a working, or
> valid, or available operating system.
>
> There are a variety of possible fixes but it's not likely that a dead
> battery is the culprit since it had enough power, if booting from
> battery only, to show a picture on the screen.
>
> Denver Dan
>
>
> On Wed, 26 Dec 2012 17:11:36 +0000, missladybee wrote:
> > I have the 2006 MacBook with the dead battery. Could that problem
> > have caused this new problem?
> >
> > I turned on the computer last night. A gray screen with a folder and
> > "?" appeared.
> >
> > Googled information on the problem and tried all the solutions listed.
> >
> > Safe boot
> > Reset PRAM
> > Inserted Tiger install disk. I had Snow Leopard on the computer, but
> > when I sold my iMac Sunday evening I included that disk with the
> > sale, so I used the Tiger disk that came with the MacBook. Ran Disk
> > Utility, Repair Disk, everything came up okay.
> > Ran Disk Warrior and did repairs on the Directory and tested Disk,
> > everything was okay. I was able to see all of my files, so
> > everything is still there.
> >
> > I had to "Option" "Eject" both disks, as it would not do it automatically.
> >
> > Even though this laptop is 6 1/2 years old, it has hardly been used.
> > There should be nothing wrong with the hard drive. For some reason
> > at startup it's just not able to locate it.
> >
> > Anyone have any ideas or solutions?
> >
> > Thanks,
> > Barbara E
>

[Non-text portions of this message have been removed]

Wed Dec 26, 2012 12:58 pm (PST) . Posted by:

"missladybee" missladybee

My experience level is not very high. I can follow instructions and do the everyday stuff needed, if necessary ... with guidance of course.

I have two sets of Tiger install disks, I'm hoping one of those sets is the original for the laptop. Already tried one and it wasn't.

I was running Snow Leopard when the problem occurred, but I no longer have the SL install disk. If I purchase the SL disk from Apple, will I be able to use it as the install disk, or does it have to be the original Tiger?

Barbara E

--- In macsupportcentral@yahoogroups.com, Barry Austern <barryaus@...> wrote:
>
> At 7:07 PM +0000 12/26/12, missladybee wrote:
>
> >
> >
> >Is there nothing I can do on my own to solve the problem or do I
> >need to take it in to a professional?
>
> Do you have the original installation DVD? If so then boot into it
> (Hold down the C-key while booting) and reinstall the OS. Before
> doing that, though, do run Disk First Aid (in Disk Utilities) from
> the DVD to make sure your disk is repaired.
> Obviously, I don't know your experience level, or how confident you
> feel of your own abilities. However, assuming your disk is good then
> it is something I could fairly easily do. Only problem would be if
> your disk cannot be repaired. In that case then there are two
> possibilities. You might have only a really bad directory problem,
> and it cannot be repaired, but it can be reformatted and then is as
> good as new, or there is a hardware problem and your disk is bad. In
> either case I hope you do have a good backup.
>
> >My name is Barbara, but my initials spell BEE, hence missladybee :-)
>
> Well, it was a good wild guess :-)
>
> --
> Barry Austern
> barryaus@...
>

Wed Dec 26, 2012 12:59 pm (PST) . Posted by:

"missladybee" missladybee

When I saw my data, it was after I had run Disk Warrior and then looked at the directories. I have no idea how to move that information.

Barbara

--- In macsupportcentral@yahoogroups.com, "N.A. Nada" <whodo678@...> wrote:
>
> As others have said, a question mark when booting usually means for some reason it can not find an operating system.
>
> Since you could see the hard drive and your data when booting from a disc, I would suggest moving your data while booted from a disc. After that, I would try to reinstall an OS. Verify that you have a working copy of your data and then either restore your data back to the MacBook, if you are going to keep it, or elsewhere if you are going to sell it as you mentioned earlier.
>
> Brent
>
> On Dec 26, 2012, at 10:09 AM, missladybee wrote:
>
> Is there a way to get it working again without loosing my information?
>
> --- In macsupportcentral@yahoogroups.com, Denver Dan <denver.dan@> wrote:
> >
> > Howdy and Happy.
> >
> > The Question Mark at boot means your Mac can not find a working, or
> > valid, or available operating system.
> >
> > There are a variety of possible fixes but it's not likely that a dead
> > battery is the culprit since it had enough power, if booting from
> > battery only, to show a picture on the screen.
> >
> > Denver Dan
> >
> >
> > On Wed, 26 Dec 2012 17:11:36 +0000, missladybee wrote:
> > > I have the 2006 MacBook with the dead battery. Could that problem
> > > have caused this new problem?
> > >
> > > I turned on the computer last night. A gray screen with a folder and
> > > "?" appeared.
> > >
> > > Googled information on the problem and tried all the solutions listed.
> > >
> > > Safe boot
> > > Reset PRAM
> > > Inserted Tiger install disk. I had Snow Leopard on the computer, but
> > > when I sold my iMac Sunday evening I included that disk with the
> > > sale, so I used the Tiger disk that came with the MacBook. Ran Disk
> > > Utility, Repair Disk, everything came up okay.
> > > Ran Disk Warrior and did repairs on the Directory and tested Disk,
> > > everything was okay. I was able to see all of my files, so
> > > everything is still there.
> > >
> > > I had to "Option" "Eject" both disks, as it would not do it automatically.
> > >
> > > Even though this laptop is 6 1/2 years old, it has hardly been used.
> > > There should be nothing wrong with the hard drive. For some reason
> > > at startup it's just not able to locate it.
> > >
> > > Anyone have any ideas or solutions?
> > >
> > > Thanks,
> > > Barbara E
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>

Wed Dec 26, 2012 1:10 pm (PST) . Posted by:

"OBrien" conorboru

On Wed, 26 Dec 2012 20:59:57 -0000, missladybee wrote:
> When I saw my data, it was after I had run Disk Warrior and then
> looked at the directories. I have no idea how to move that
> information.

It's possible that DW has fixed the problem. You still should have a backup on another HD, though, if you don't already. You can use Carbon Copy Cloner (CCC), other similar duplicating app, Time Machine, or you can manually drag (not the best option.)


. . . . . . . . . . . . . . . . . . . . . .

O'Brien ––– –... .-. .. . -.

Wed Dec 26, 2012 1:25 pm (PST) . Posted by:

"Barry Austern" barryaus

At 8:58 PM +0000 12/26/12, missladybee wrote:

>
>
>My experience level is not very high. I can follow instructions and
>do the everyday stuff needed, if necessary ... with guidance of
>course.
>
>I have two sets of Tiger install disks, I'm hoping one of those sets
>is the original for the laptop. Already tried one and it wasn't.

A commercial one, that can be used in any computer, can be used. I
should think that either would work. Did you hold down the C-key
while booting?
As I recall, you could get Tiger on either a DVD or a set of CD's. Is
it possible that this is a CD, and you are trying to boot the wrong
one of the set?

>I was running Snow Leopard when the problem occurred, but I no
>longer have the SL install disk. If I purchase the SL disk from
>Apple, will I be able to use it as the install disk, or does it have
>to be the original Tiger?

In that case you will be downgrading your system. You probably have
some applications that will not run under an older system, either
newer applications, or newer versions of older applications. Do try
to get a Snow Leopard disc if you can.

The simplest thing, of course, would be to restore from a clone made
with SuperDuper or Carbon Copy Cloner or a similar application. I am
assuming, though, that you have no such thing. If that were the case
I would simply erase the hard drive and then clone back from your
most recent clone.
--
Barry Austern
barryaus@fuse.net

Wed Dec 26, 2012 9:39 am (PST) . Posted by:

"Denver Dan" denverdan22180

Howdy and Happy.

Did you reformat the 3 TB hard drive before attempting to install a Mac
system? Reformat for Macintosh?

Denver Dan

On Wed, 26 Dec 2012 13:27:32 +0000, David M wrote:
> I have a dual G5 PowerMac running Tiger. I just bought an internal 3
> TB Hard drive. I thought I would be able to use it. Should it
> work?? Will I have to do something to make it work? I am having
> some problems installing Tiger on it. I am sure I forgot some
> important details but at 5:30 am I can't think of anything else that
> would be important
>
>
> Thank you
>
> David

Wed Dec 26, 2012 1:47 pm (PST) . Posted by:

"Bill Boy" billmboy

Here is what iFixit has.

http://www.ifixit.com/iPad-Parts

On Dec 26, 2012, at 9:23 AM, Tim S wrote:

> IPad fell on the ground. Lower left corner and in for about an inch is shattered. Couple of cracks on screen. Still functions, but looks knarly.
>
> Can the screen be replaced? (For less than the cost of a new iPad. )
>
> Tim
>
>

[Non-text portions of this message have been removed]

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