8/12/2012

[macsupport] Digest Number 9060

15 New Messages

Digest #9060
1a
Re: iTunes Migration -- need help! by "Otto Nikolaus" nikyzf
1b
Re: iTunes Migration -- need help! by "Jim Saklad" jimdoc01
1e
Re: iTunes Migration -- need help! by "Jim Saklad" jimdoc01
1g
Re: iTunes Migration -- need help! by "Jim Saklad" jimdoc01
1i
Re: iTunes Migration -- need help! by "James Robertson" jamesrob328i
2a
Re: Password question by "KIM" kimvndlaan
3a
Re: Apple Meeces by "Jim Hamm" jimhamm90

Messages

Sun Aug 12, 2012 9:21 am (PDT) . Posted by:

"Otto Nikolaus" nikyzf

On 12 August 2012 17:08, bj <bjones44@verizon.net> wrote:

>
> Yes, it's the 512GB model -- I maxed out everything I could on the RAM &
> storage.
> Now showing 2.11 GB free out of 499.42GB.
> (yes, I do expect to do some housekeeping -- after I get things set up
> right -- and decide what items to offload for storage elsewhere &
> reimport if needed)
>
> I tried to call the local store to set up a set-up appointment but "all
> appointments have to be done online" -- and I couldn't find such a choice
> online! Tried again & chose <something-or-other> that got me live support,
> who *can* set up the appointment.
>
> I had a phone session with support.
>
> Support led me through the re-pointing the library, which didn't actually
> "work" -- though it did make the "shared" library available from the Mac
> even if the PC is off -- but it's missing all the playlists, not all the
> content is available, etc. And of course it takes the time to load the
> library each time I open iTunes. Both "shared libraries" have the same name
> (I only *have* one name!) but one has a little house by it & the other a
> little music-note-in-square.
>
> If the PC is on *both* libraries show up and show the same (complete)
> information -- if I shut the PC the "complete" part disappears along with a
> lot of the items. Now you see it now you don't!
>
> So tomorrow I'll take it all out to the store & let them figure it out.
> I Give Up.
> thanks for trying.
>

I'm sure the answer is simple but so very difficult to provide without
seeing your Mac in person (or using remote control).

I am very concerned about your drive usage, though: 2 GB of free space is
nothing like enough for OS X to work efficiently and any further reduction
would probably stop it running altogether.

You'll need to take the PC along if you want to be sure of getting
everything you need transferred to the Mac.

Otto

[Non-text portions of this message have been removed]

Sun Aug 12, 2012 9:25 am (PDT) . Posted by:

"Jim Saklad" jimdoc01

>> I've just reread the OP and you say you have a new MacBook Air and your iTunes data totals 400 GB. The new MBAs come only with SS drives and the size you need, 512 GB, is a *very* expensive option. Is that what you have?
>
> Yup, very expensive indeed!
> A personal indulgence (we all have them, they're just different).
>
> Yes, it's the 512GB model -- I maxed out everything I could on the RAM &
> storage.
> Now showing 2.11 GB free out of 499.42GB.
> (yes, I do expect to do some housekeeping -- after I get things set up right -- and decide what items to offload for storage elsewhere & reimport if needed)

You REALLY need to do some housekeeping, and SOON.

MacOS really needs more than 0.4% free "disk" space.

One move that would free up a few gigabytes would be using software like Monolingual (<http://monolingual.sourceforge.net>) to remove most of the language localizations (most of us don't use more than one or two).

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com

Sun Aug 12, 2012 11:30 am (PDT) . Posted by:

"bj" jblair44

AT this point I'm not worried about "efficiently" so much as "work AT ALL"
for what I want it to do. At no time in the migration or phone-support
process was there any indication of a "space" problem -- except when I tried
(in yet another effort to get-things-to-work) "add to libary" when "copy to
itunes folder" was checked (& gee, what a surprise, it said there isn't room
for everything! *that* much I knew, I *can* do simple sums.)

Yes, I know I have to take the whole shebang out there with me.
Tried calling Apple Support again about the migration assistance appointment
under my OneToOne program I *thought* got made but which turned out to be a
Genius Bar appointment (15mins) rather than the 1-1 -- told the rep what my
problem was; he put me on hold to "go check something in itunes" (which is
not giving me any problems on my PC, I don't see why their end should have
any problem with *my* computer using it, or do I mean vice versa? but hey,
what do I know....) -- and got cut off. That was maybe 15mins ago, with no
call-back yet, so I guess they aren't too eager to talk to me again. :-)
<sigh>
Thank you for your suggestions.
bj

-----Original Message-----
From: Otto Nikolaus
Sent: Sunday, August 12, 2012 12:21 PM
To: macsupportcentral@yahoogroups.com
Subject: Re: [macsupport] iTunes Migration -- need help!

On 12 August 2012 17:08, bj <bjones44@verizon.net> wrote:

>
> Yes, it's the 512GB model -- I maxed out everything I could on the RAM &
> storage.
> Now showing 2.11 GB free out of 499.42GB.
> (yes, I do expect to do some housekeeping -- after I get things set up
> right -- and decide what items to offload for storage elsewhere &
> reimport if needed)
>
> I tried to call the local store to set up a set-up appointment but "all
> appointments have to be done online" -- and I couldn't find such a choice
> online! Tried again & chose <something-or-other> that got me live support,
> who *can* set up the appointment.
>
> I had a phone session with support.
>
> Support led me through the re-pointing the library, which didn't actually
> "work" -- though it did make the "shared" library available from the Mac
> even if the PC is off -- but it's missing all the playlists, not all the
> content is available, etc. And of course it takes the time to load the
> library each time I open iTunes. Both "shared libraries" have the same
> name
> (I only *have* one name!) but one has a little house by it & the other a
> little music-note-in-square.
>
> If the PC is on *both* libraries show up and show the same (complete)
> information -- if I shut the PC the "complete" part disappears along with
> a
> lot of the items. Now you see it now you don't!
>
> So tomorrow I'll take it all out to the store & let them figure it out.
> I Give Up.
> thanks for trying.
>

I'm sure the answer is simple but so very difficult to provide without
seeing your Mac in person (or using remote control).

I am very concerned about your drive usage, though: 2 GB of free space is
nothing like enough for OS X to work efficiently and any further reduction
would probably stop it running altogether.

You'll need to take the PC along if you want to be sure of getting
everything you need transferred to the Mac.

Otto

[Non-text portions of this message have been removed]

------------------------------------

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Sun Aug 12, 2012 11:30 am (PDT) . Posted by:

"bj" jblair44

I can't do any housekeeping unless/until things are set up so I can
***find them*** before offloading them!

If they can get the library set up, I can do the picking & choosing -- but
at this point I wouldn't know how/what to delete or whether I'd "done it
right" & so on -- I can't delete from the "shared" library and I can't find
where the library isn't a "shared" one -- it doesn't seem to actually
*belong* to anyone (there are only 2 user accounts -- the original one and
the one MigAss made.)

At this point I'm strongly tempted to bail on the whole project &
cope with the limitations my PC setup is giving me -- some things just
don't work from my PC -- e.g. can't get AppleTV to link up with it
<sigh> though it sees the internet connection just fine,
and I have to use Outlook to sync my contacts & calendar & notes
from my devices.

This was not supposed to be such a *very* stressful project piled on to
other stresses that I cannot avoid. I'm neither young enough nor healthy
enough to deal with the "extra". :-(
Thank you for your suggestions.
bj

-----Original Message-----
From: Jim Saklad
Sent: Sunday, August 12, 2012 12:25 PM
To: macsupportcentral@yahoogroups.com
Subject: Re: [macsupport] iTunes Migration -- need help!

>> I've just reread the OP and you say you have a new MacBook Air and your
>> iTunes data totals 400 GB. The new MBAs come only with SS drives and the
>> size you need, 512 GB, is a *very* expensive option. Is that what you
>> have?
>
> Yup, very expensive indeed!
> A personal indulgence (we all have them, they're just different).
>
> Yes, it's the 512GB model -- I maxed out everything I could on the RAM &
> storage.
> Now showing 2.11 GB free out of 499.42GB.
> (yes, I do expect to do some housekeeping -- after I get things set up
> right -- and decide what items to offload for storage elsewhere & reimport
> if needed)

You REALLY need to do some housekeeping, and SOON.

MacOS really needs more than 0.4% free "disk" space.

One move that would free up a few gigabytes would be using software like
Monolingual (<http://monolingual.sourceforge.net>) to remove most of the
language localizations (most of us don't use more than one or two).

Sun Aug 12, 2012 11:48 am (PDT) . Posted by:

"Jim Saklad" jimdoc01

>> You REALLY need to do some housekeeping, and SOON.
>>
>> MacOS really needs more than 0.4% free "disk" space.
>>
>> One move that would free up a few gigabytes would be using software like
>> Monolingual (<http://monolingual.sourceforge.net>) to remove most of the
>> language localizations (most of us don't use more than one or two).
>
> I can't do any housekeeping unless/until things are set up so I can
> ***find them*** before offloading them!

The specific housekeeping move I described doesn't require you to know where ANYthing is except your computer.

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com

Sun Aug 12, 2012 11:59 am (PDT) . Posted by:

"bj" jblair44

-----Original Message-----
From: Jim Saklad
Sent: Sunday, August 12, 2012 2:48 PM
To: macsupportcentral@yahoogroups.com
Subject: Re: [macsupport] iTunes Migration -- need help!

>> You REALLY need to do some housekeeping, and SOON.
>>
>> MacOS really needs more than 0.4% free "disk" space.
>>
>> One move that would free up a few gigabytes would be using software like
>> Monolingual (<http://monolingual.sourceforge.net>) to remove most of the
>> language localizations (most of us don't use more than one or two).
>
> I can't do any housekeeping unless/until things are set up so I can
> ***find them*** before offloading them!

The specific housekeeping move I described doesn't require you to know where
ANYthing is except your computer.
==================================================

At this point I'm not about to mess with *anything* in the built-in system
(or system-type) files on my own!

What was *supposed* to be (& was promoted by Apple as) a fairly seamless,
straightforward if not easy -- though perhaps not fast -- process has
instead
turned into a Really Bad Experience.
(one too many sources-of-headaches)

Maybe *after* I get things under reasonable control & working, properly
backed up & so on in case of screwups, I might reconsider doing what you
suggest (which does make sense) so thanks for the lead.
bj

Sun Aug 12, 2012 12:40 pm (PDT) . Posted by:

"Jim Saklad" jimdoc01

>> The specific housekeeping move I described doesn't require you to know where ANYthing is except your computer.
>
> At this point I'm not about to mess with *anything* in the built-in system
> (or system-type) files on my own!
>
> What was *supposed* to be (& was promoted by Apple as) a fairly seamless, straightforward if not easy -- though perhaps not fast -- process has instead turned into a Really Bad Experience. (one too many sources-of-headaches)

The collective expertise on this list has performed Migration Assistant transfers probably hundreds of times, yet never before have I seen a report of a collection of problems like yours.

Did you simply dive into this huge project, or did you consult with some specific experienced individuals before leaping?
(Providing them full information on the task at hand -- e.g., 400 GB of data going to a drive with a total capacity of 512 GB)

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com

Sun Aug 12, 2012 6:54 pm (PDT) . Posted by:

"bj" jblair44

Obviously I didn't ask the right questions of the right people in the right
words at the right time, or got bad info, or whatever.

I'm apparently not capable of doing this but thank you for trying to help
and pointing out how dumb I must be.

Maybe I'm just not cut out for the "ease" of Apple.
bj

-----Original Message-----
From: Jim Saklad
Sent: Sunday, August 12, 2012 3:40 PM
To: macsupportcentral@yahoogroups.com
Subject: Re: [macsupport] iTunes Migration -- need help!

>> The specific housekeeping move I described doesn't require you to know
>> where ANYthing is except your computer.
>
> At this point I'm not about to mess with *anything* in the built-in system
> (or system-type) files on my own!
>
> What was *supposed* to be (& was promoted by Apple as) a fairly seamless,
> straightforward if not easy -- though perhaps not fast -- process has
> instead turned into a Really Bad Experience. (one too many
> sources-of-headaches)

The collective expertise on this list has performed Migration Assistant
transfers probably hundreds of times, yet never before have I seen a report
of a collection of problems like yours.

Did you simply dive into this huge project, or did you consult with some
specific experienced individuals before leaping?
(Providing them full information on the task at hand -- e.g., 400 GB of data
going to a drive with a total capacity of 512 GB)

Sun Aug 12, 2012 9:37 pm (PDT) . Posted by:

"James Robertson" jamesrob328i


On Aug 13, 2012, at 3:53 AM, "bj" <bjones44@verizon.net> wrote:

> Obviously I didn't ask the right questions of the right people in the right
> words at the right time, or got bad info, or whatever.
>
> I'm apparently not capable of doing this but thank you for trying to help
> and pointing out how dumb I must be.
>
> Maybe I'm just not cut out for the "ease" of Apple.

You're entirely correct that Apple's advertising sometimes makes things sound simpler than they really are. After spending what you must have in money and personal effort only to end up with a shiny aluminum platter that doesn't do what you want it to must be quite discouraging. However, I think the people on the list likely have given you some clues as to where the problems lie.

You mention that you have a 1 to 1 account. Generally Apple regards the purpose of that account to be teaching people the details of the normal use of Apple software. So, for example, if you set up a computer and have networking problems, or a system that crashes, they'll regard that as something that should be dealt with at the Genius Bar or by online or telephone support, not by the 1 to 1 staff. When you DO reach Apple Support, they're very UNlikely to make the (very good) suggestion that you use non-Apple (3rd party) tools such as Monolingual to free up space on your storage media. However, most people who've dealt with Apple support have found them very willing to work very hard to solve problems. Many of us have been routed two or three levels up in their telephone hierarchy for complex problems. After all, the first level support folks are typically dealing with common but simple problems, but there likely IS someone one or two levels up in their telephone support hierarchy who DOES know the innards of cross-platform iTunes issues extraordinarily well. I hope you'll agree that their typical caller with a brand new computer isn't planning to stuff it to the gills transferring everything that can be moved from another operating system.

If you have "buyer's remorse" and you've just bought the computer you can return the whole thing and get a full refund within (as I recall) the first 15 days or so.

I am curious about your choice of hardware, and I believe others in the thread have made oblique references to this. I think it's a reasonably precis of Apple's concept of the purpose of the MacBook Air is to have an extraordinarily mobile and quick device. Your goal (a high-performance entertainment center hub) would seem better suited to something less mobile but more expandable. If your iTunes library on day one of your use of the new device consumes 89% of your storage media even before you think about space for the operating system and other data (you mention you're also using the MacBook Air for email and calendaring, for example), it's no surprise that you're butting up against the storage capability limits of the device itself. If the center of your entertainment system is to be an OS X computer, why not one that's at least a bit more expandable (MULTIPLE Thunderbolt ports, external thunderbolt drives to hold your data, etc.)?

You've not mentioned what retail Apple Stores are available to you. I'm lucky enough to live in Apple's back yard, but even here I've found that difficult problems may be beyond the skill (but not beyond their willingness to make sometimes uniformed guesses) of the Geniuses in my local Apple retail store; if I have the sense that a problem is likely not to be solved easily I'll head to the largest store within a 50 mile radius (the downtown store in SF), where they've a much broader range of tech support experience at hand.

None of us have solved your problem, obviously. However, I hope that we've helped you focus your thoughts towards areas worthy of investigation. I also hope that your patience isn't so exhausted that you'll deprecate the intelligence of those trying to help you (there are many new to the Mac who have NO idea that a storage device that's 98% full is any less capable of manipulating something put into half space than would be a 1 liter water bottle that's got 980 ml in it to which you wish to add 10 of some flavoring extract). "Simple Sums" (your words, I believe) are not relevant here.

--
Jim Robertson

Sun Aug 12, 2012 10:26 am (PDT) . Posted by:

"KIM" kimvndlaan

Thank you!! That did it!

Kim

--- In macsupportcentral@yahoogroups.com, John Masters <johnmasters@...> wrote:
>
>
> On 12 Aug 2012, at 16:50, Kim VanderLaan <kimvndlaan@...> wrote:
>
> > Hi,
> >
> > I am wondering if there is any way to make my Mac power on and then NOT ask for a password - can the Login password be completely removed?
> >
> > I had to password protect my computer after I got a kitten, as she would deliberately walk across the keyboard and wake it up and then play to make things happen on the screen. She is older now and leaves the computer alone unless I'm using it, so I no longer need the password and would like it completely gone. All I've been able to do at this point is make it take a blank (return key) password, but I want the window that asks for the password NOT pop up anymore.
> >
> > Any suggestions?
> >
> > Thank you!
> >
> > Kim
> >
> >
> System Preferences > Security & Privacy > General then untick "Disable Automatic Login". You may need to unlock the prefs to make changes.
>
> John
>
>
> [Non-text portions of this message have been removed]
>

Sun Aug 12, 2012 11:14 am (PDT) . Posted by:

"Jim Hamm" jimhamm90

I, too, like the Magic Mouse and we have three of them in our house, and
use them on our Macs. I'm not a big fan of the trackpad, but my wife is,
and uses it instead of the mouse. The batteries, for me, last a long time
but I do turn it off when I'm through using it for the day.

I also have the Logitech M310 wireless mouse, which I use on a PC. I like
this mouse very well also, and it's less costly. Which do I like better?
Almost flip a coin...Jim

On Sat, Aug 11, 2012 at 9:31 PM, Jurgen Richter <yahoo-1@sympatico.ca>wrote:

> **
>
>
> I personally do like the new Magic Mouse, but I have gotten used to my
> old faithful Logitech Laser Mouse - it is a two button with
> [multi-directional: tilt left/right, push down, scroll forward and
> backward] scroll wheel; and out of the box "it just worked" without
> additional setups. I don't have a touchpad. You can however customize
> the button and wheel settings to your heart's content. It runs on 2 AA
> batteries that last a few months - you can use rechargeable or
> conventional ones; and I am on my computer daily! I have a couple of
> these and an extra in my briefcase for when I'm on site at a client's -
> I can work better with my own mouse (and all I do is tweak the system
> mouse settings to match my own speed and double click speeds) and I'm
> most efficient. The mouse has a small removable USB receiver dongle
> housed in the bottom of the mouse that you just plug into a keyboard USB
> port, or one on the back or front of the computer itself. Also has an
> on-off switch and goes to sleep when the computer does. This mouse works
> on smooth surfaces (my desk is white) or other mousepads (though not
> necessary) and has a good range if you want to sit back from your
> computer. Sorry I don't have the package any more and there is no model
> listed on the unit itself. It is a smaller compact one advertised as a
> notebook mouse, looks like the M510 though an older M485 rings a bell.
>
>

[Non-text portions of this message have been removed]

Sun Aug 12, 2012 11:22 am (PDT) . Posted by:

"Bill B." kernos501

How do I get a manual install for the current version of Safari for Lion?

I cannot find 6 or 5.1.7 on apple downloads or in the app store or software update. My Safari shows up as a generic app icon and will not startup. I want to reinstall. 10.7.4

TIA,

Bill

Sun Aug 12, 2012 11:38 am (PDT) . Posted by:

"Otto Nikolaus" nikyzf

See if this helps.
<https://discussions.apple.com/message/15669768#15669768>
or <http://bit.ly/Nwmq3r>

Otto

On 12 August 2012 19:19, Bill B. <bill501@mindspring.com> wrote:

> How do I get a manual install for the current version of Safari for Lion?
>
> I cannot find 6 or 5.1.7 on apple downloads or in the app store or
> software update. My Safari shows up as a generic app icon and will not
> startup. I want to reinstall. 10.7.4
>

[Non-text portions of this message have been removed]

Sun Aug 12, 2012 2:52 pm (PDT) . Posted by:

"Denver Dan" denverdan22180

Howdy.

More than one way of doing this.

If you have the "Install Mac OS X Lion.app" in your Applications
folder, or, if you download it again from the Mac App Store, do the
following:

1. Right click on Install Mac OS X Lion.app and choose Show Package
Contents from the contextual menu.

2. A folder named Contents should appear.

3. Open Contents folder and click a folder named SharedSupport.

4. In SharedSupport folder is a disk image file named InstallESD.dmg.

5. Double-click InstallESD.dmg to mount the disk image Mac OS X
Install ESD on your Desktop. A white icon looking like a rectangular
disk icon should appear/mount on your Desktop.

6. Open Mac OS X Install ESD disk image and find and open the Packages
folder.

7. Find and double-click to launch the Safari.pkg file. You will then
be able to install Safari in the usual manner on a single application.

8. When finished with the install drag the white disk image icon to
the Trash to "eject" it. This does not delete anything since that is
the magic of a Disk Image File and the resulting Disk Icon that comes
from it. It's a nice trick of convenience that conveniences the
computer that you have inserted a disk.

Denver Dan

On Sun, 12 Aug 2012 13:19:23 -0500, Bill B. wrote:
> How do I get a manual install for the current version of Safari for Lion?
>
> I cannot find 6 or 5.1.7 on apple downloads or in the app store or
> software update. My Safari shows up as a generic app icon and will
> not startup. I want to reinstall. 10.7.4
>
> TIA,
>
> Bill

Sun Aug 12, 2012 10:34 pm (PDT) . Posted by:

"James Robertson" jamesrob328i

I'm traveling. I'm encountering hotels with "free high-speed" WiFi internet that is sometimes 802.11b with spatial coverage smaller than the bathrooms in a European hotel. In brief, "flaky."

Sometimes I'm finding messages from this group showing up in my main IMAP inbox rather than in the IMAP Folder I have set up for incoming traffic from this group, and it seems to happen when I'm in a location with one of the extraordinarily meager transfer capabilities. For example, yesterday we moved to a much nicer hotel more generously provisioned with WiFi (good thing, because the building itself dates to the 11th century CE).

In Mountain Lion mail, when we're getting our incoming traffic from one of the more anemic SSIDs, I can almost watch the incoming progress bar for an email message showing it coming in almost syllable by syllable.

Has anyone seen anything like this before?

Thanks so much,

--
Jim Robertson
__o
_-\<,_
(*)/ (*)
```````````````````````````````````````````````````````
My other car is an S-Works Roubaix

[Non-text portions of this message have been removed]

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