6 New Messages
Digest #9063
Messages
Tue Aug 14, 2012 6:43 am (PDT) . Posted by:
"keith_w" keith9600
MAS scan? No, Google didn't help me...
keith
On Mon, Aug 13, 2012 at 11:58 PM, Nick Andriash <medic65@telus.net > wrote:
> **
>
>
>
> On 2012-08-13, at 9:13 PM, Jim Saklad <jimdoc@me.com> wrote:
>
> > Hardly.
> > Dismount those drives/partitions for a few minutes while you run the MAS
> scan.
>
> Ahh... Simple... Don't know why I didn't think of it. Thanks Jim. :-)
>
> --
> Nick Andriash
> andriash@telus.net
> 17" MacBook Pro, 2.3GHz Intel Core i7, Memory 16 GB, OS X 10.7.3
> AMD Radeon HD 6750M 1024 MB
> iPad2 WiFi & 3G, 64GB
> iPhone4S 32GB
>
> [Non-text portions of this message have been removed]
>
>
>
[Non-text portions of this message have been removed]
keith
On Mon, Aug 13, 2012 at 11:58 PM, Nick Andriash <medic65@telus.
> **
>
>
>
> On 2012-08-13, at 9:13 PM, Jim Saklad <jimdoc@me.com> wrote:
>
> > Hardly.
> > Dismount those drives/partitions for a few minutes while you run the MAS
> scan.
>
> Ahh... Simple... Don't know why I didn't think of it. Thanks Jim. :-)
>
> --
> Nick Andriash
> andriash@telus.
> 17" MacBook Pro, 2.3GHz Intel Core i7, Memory 16 GB, OS X 10.7.3
> AMD Radeon HD 6750M 1024 MB
> iPad2 WiFi & 3G, 64GB
> iPhone4S 32GB
>
> [Non-text portions of this message have been removed]
>
>
>
[Non-text portions of this message have been removed]
Tue Aug 14, 2012 8:00 am (PDT) . Posted by:
"Ian Gillis" ianjgillis
On 13 August 2012 23:32, Les Streater <lesstreater@marpubs.demon.co.uk > wrote:
> Look around for better prices - Amazon, ebay etc, I paid nothing like that for either of mine.
Here are some Amazon prices compared with Apple.fr (as a French
resident I can't buy from any other Apple store):
Apple (P&P free) Amazon.fr (P&P free) Amazon.co.uk (P&P extra)
Mouse €69 €59
£55 (€70)
Mobee €50 €43
£36 (€46)
Cheaper than Apple but still pricey!
> Look around for better prices - Amazon, ebay etc, I paid nothing like that for either of mine.
Here are some Amazon prices compared with Apple.fr (as a French
resident I can't buy from any other Apple store):
Apple (P&P free) Amazon.fr (P&P free) Amazon.co.uk (P&P extra)
Mouse €69 €59
£55 (€70)
Mobee €50 €43
£36 (€46)
Cheaper than Apple but still pricey!
Tue Aug 14, 2012 8:14 am (PDT) . Posted by:
"Denver Dan" denverdan22180
Howdy.
You might check Apple for an extended warranty issue with a frayed
power cable.
I don't recall which device this applied to or when but at some point I
think Apple covered it with the extra warranty which may still apply.
Denver Dan
On Tue, 14 Aug 2012 02:59:21 +0000, Adit wrote:
> Howdy, folks.
>
> I've been coiling my charger cable with a loop (pigtail) like
> suggested in these videos:
> http://www.youtube.com/watch?v=5x5szE3XHb8&feature=related
> http://www.youtube.com/watch?v=vTGhSt1DqH4
>
> However, now my charger's cable is fraying, right at the point where
> I make that loop!?
>
> So, how _do_ you coil the cable?
>
You might check Apple for an extended warranty issue with a frayed
power cable.
I don't recall which device this applied to or when but at some point I
think Apple covered it with the extra warranty which may still apply.
Denver Dan
On Tue, 14 Aug 2012 02:59:21 +0000, Adit wrote:
> Howdy, folks.
>
> I've been coiling my charger cable with a loop (pigtail) like
> suggested in these videos:
> http://www.youtube.
> http://www.youtube.
>
> However, now my charger's cable is fraying, right at the point where
> I make that loop!?
>
> So, how _do_ you coil the cable?
>
Tue Aug 14, 2012 8:38 am (PDT) . Posted by:
"bj" jblair44
I have been thoroughly told off, chastised, put in my place, and made to
feel quite incompetent in more ways than one and in more than one group.
But thanks for all the actual information anyway -- and especially for some
bits of sympathy/empathy! --though nobody actually answered my questions
about where things *should* have gone or why they went where they did
(not that I could tell, anyway.)
<hanging head in shame>
Upshot -- I took back the whole shebang.
Rep was very nice about it. (reminded me of an old boss I had years ago,
when I submitted my resignation -- asked if there was anything he could do
to change my mind & offered some suggestions -- but unlike then when I could
take time to consider it again, this time I was on the last day I had the
choice.)
Putting the computer & its bits back in the box was like folding the old gas
station maps -- does anyone ever get that right? :-)
I told the Rep his little ray-gun (attachment to phone I guess) should have
had [Star Trek] sound effects. :-)
Made someone happy when I left the parking lot with 40min on my meter & told
them about it so they could move from the other space they'd just pulled
into!
I did delete the account that MigAss set up as well as the one app I'd d/l
from the app store (Evernote -- I'd need some way to trade info between
systems & Mac doesn't do OneNote).
Forgot to de-authorize but I'm only up to 3 so I have some wiggle room left.
Will bear the cost of the Mac book I bought.
If life settles down here and my stress level goes down to merely yucky and
nothing urgent comes up, I may try this project again in a few months.
(It *would* have to be a very mobile setup or it's a no-go.)
Hopefully less incompetently.
Hopefully asking the right questions in the right place
in the right way at the right time.
bj
-----Original Message-----
From: James Robertson
Sent: Monday, August 13, 2012 12:37 AM
To: macsupportcentral@yahoogroups.com
Subject: Re: [macsupport] iTunes Migration -- need help!
On Aug 13, 2012, at 3:53 AM, "bj" <bjones44@verizon.net > wrote:
> Obviously I didn't ask the right questions of the right people in the
> right
> words at the right time, or got bad info, or whatever.
>
> I'm apparently not capable of doing this but thank you for trying to help
> and pointing out how dumb I must be.
>
> Maybe I'm just not cut out for the "ease" of Apple.
You're entirely correct that Apple's advertising sometimes makes things
sound simpler than they really are. After spending what you must have in
money and personal effort only to end up with a shiny aluminum platter that
doesn't do what you want it to must be quite discouraging. However, I think
the people on the list likely have given you some clues as to where the
problems lie.
You mention that you have a 1 to 1 account. Generally Apple regards the
purpose of that account to be teaching people the details of the normal use
of Apple software. So, for example, if you set up a computer and have
networking problems, or a system that crashes, they'll regard that as
something that should be dealt with at the Genius Bar or by online or
telephone support, not by the 1 to 1 staff. When you DO reach Apple Support,
they're very UNlikely to make the (very good) suggestion that you use
non-Apple (3rd party) tools such as Monolingual to free up space on your
storage media. However, most people who've dealt with Apple support have
found them very willing to work very hard to solve problems. Many of us have
been routed two or three levels up in their telephone hierarchy for complex
problems. After all, the first level support folks are typically dealing
with common but simple problems, but there likely IS someone one or two
levels up in their telephone support hierarchy
who DOES know the innards of cross-platform iTunes issues extraordinarily
well. I hope you'll agree that their typical caller with a brand new
computer isn't planning to stuff it to the gills transferring everything
that can be moved from another operating system.
If you have "buyer's remorse" and you've just bought the computer you can
return the whole thing and get a full refund within (as I recall) the first
15 days or so.
I am curious about your choice of hardware, and I believe others in the
thread have made oblique references to this. I think it's a reasonably
precis of Apple's concept of the purpose of the MacBook Air is to have an
extraordinarily mobile and quick device. Your goal (a high-performance
entertainment center hub) would seem better suited to something less mobile
but more expandable. If your iTunes library on day one of your use of the
new device consumes 89% of your storage media even before you think about
space for the operating system and other data (you mention you're also using
the MacBook Air for email and calendaring, for example), it's no surprise
that you're butting up against the storage capability limits of the device
itself. If the center of your entertainment system is to be an OS X
computer, why not one that's at least a bit more expandable (MULTIPLE
Thunderbolt ports, external thunderbolt drives to hold your data, etc.)?
You've not mentioned what retail Apple Stores are available to you. I'm
lucky enough to live in Apple's back yard, but even here I've found that
difficult problems may be beyond the skill (but not beyond their willingness
to make sometimes uniformed guesses) of the Geniuses in my local Apple
retail store; if I have the sense that a problem is likely not to be solved
easily I'll head to the largest store within a 50 mile radius (the downtown
store in SF), where they've a much broader range of tech support experience
at hand.
None of us have solved your problem, obviously. However, I hope that we've
helped you focus your thoughts towards areas worthy of investigation. I also
hope that your patience isn't so exhausted that you'll deprecate the
intelligence of those trying to help you (there are many new to the Mac who
have NO idea that a storage device that's 98% full is any less capable of
manipulating something put into half space than would be a 1 liter water
bottle that's got 980 ml in it to which you wish to add 10 of some flavoring
extract). "Simple Sums" (your words, I believe) are not relevant here.
--
Jim Robertson
feel quite incompetent in more ways than one and in more than one group.
But thanks for all the actual information anyway -- and especially for some
bits of sympathy/empathy! --though nobody actually answered my questions
about where things *should* have gone or why they went where they did
(not that I could tell, anyway.)
<hanging head in shame>
Upshot -- I took back the whole shebang.
Rep was very nice about it. (reminded me of an old boss I had years ago,
when I submitted my resignation -- asked if there was anything he could do
to change my mind & offered some suggestions -- but unlike then when I could
take time to consider it again, this time I was on the last day I had the
choice.)
Putting the computer & its bits back in the box was like folding the old gas
station maps -- does anyone ever get that right? :-)
I told the Rep his little ray-gun (attachment to phone I guess) should have
had [Star Trek] sound effects. :-)
Made someone happy when I left the parking lot with 40min on my meter & told
them about it so they could move from the other space they'd just pulled
into!
I did delete the account that MigAss set up as well as the one app I'd d/l
from the app store (Evernote -- I'd need some way to trade info between
systems & Mac doesn't do OneNote).
Forgot to de-authorize but I'm only up to 3 so I have some wiggle room left.
Will bear the cost of the Mac book I bought.
If life settles down here and my stress level goes down to merely yucky and
nothing urgent comes up, I may try this project again in a few months.
(It *would* have to be a very mobile setup or it's a no-go.)
Hopefully less incompetently.
Hopefully asking the right questions in the right place
in the right way at the right time.
bj
-----Original Message-----
From: James Robertson
Sent: Monday, August 13, 2012 12:37 AM
To: macsupportcentral@
Subject: Re: [macsupport] iTunes Migration -- need help!
On Aug 13, 2012, at 3:53 AM, "bj" <bjones44@verizon.
> Obviously I didn't ask the right questions of the right people in the
> right
> words at the right time, or got bad info, or whatever.
>
> I'm apparently not capable of doing this but thank you for trying to help
> and pointing out how dumb I must be.
>
> Maybe I'm just not cut out for the "ease" of Apple.
You're entirely correct that Apple's advertising sometimes makes things
sound simpler than they really are. After spending what you must have in
money and personal effort only to end up with a shiny aluminum platter that
doesn't do what you want it to must be quite discouraging. However, I think
the people on the list likely have given you some clues as to where the
problems lie.
You mention that you have a 1 to 1 account. Generally Apple regards the
purpose of that account to be teaching people the details of the normal use
of Apple software. So, for example, if you set up a computer and have
networking problems, or a system that crashes, they'll regard that as
something that should be dealt with at the Genius Bar or by online or
telephone support, not by the 1 to 1 staff. When you DO reach Apple Support,
they're very UNlikely to make the (very good) suggestion that you use
non-Apple (3rd party) tools such as Monolingual to free up space on your
storage media. However, most people who've dealt with Apple support have
found them very willing to work very hard to solve problems. Many of us have
been routed two or three levels up in their telephone hierarchy for complex
problems. After all, the first level support folks are typically dealing
with common but simple problems, but there likely IS someone one or two
levels up in their telephone support hierarchy
who DOES know the innards of cross-platform iTunes issues extraordinarily
well. I hope you'll agree that their typical caller with a brand new
computer isn't planning to stuff it to the gills transferring everything
that can be moved from another operating system.
If you have "buyer's remorse" and you've just bought the computer you can
return the whole thing and get a full refund within (as I recall) the first
15 days or so.
I am curious about your choice of hardware, and I believe others in the
thread have made oblique references to this. I think it's a reasonably
precis of Apple's concept of the purpose of the MacBook Air is to have an
extraordinarily mobile and quick device. Your goal (a high-performance
entertainment center hub) would seem better suited to something less mobile
but more expandable. If your iTunes library on day one of your use of the
new device consumes 89% of your storage media even before you think about
space for the operating system and other data (you mention you're also using
the MacBook Air for email and calendaring, for example), it's no surprise
that you're butting up against the storage capability limits of the device
itself. If the center of your entertainment system is to be an OS X
computer, why not one that's at least a bit more expandable (MULTIPLE
Thunderbolt ports, external thunderbolt drives to hold your data, etc.)?
You've not mentioned what retail Apple Stores are available to you. I'm
lucky enough to live in Apple's back yard, but even here I've found that
difficult problems may be beyond the skill (but not beyond their willingness
to make sometimes uniformed guesses) of the Geniuses in my local Apple
retail store; if I have the sense that a problem is likely not to be solved
easily I'll head to the largest store within a 50 mile radius (the downtown
store in SF), where they've a much broader range of tech support experience
at hand.
None of us have solved your problem, obviously. However, I hope that we've
helped you focus your thoughts towards areas worthy of investigation. I also
hope that your patience isn't so exhausted that you'll deprecate the
intelligence of those trying to help you (there are many new to the Mac who
have NO idea that a storage device that's 98% full is any less capable of
manipulating something put into half space than would be a 1 liter water
bottle that's got 980 ml in it to which you wish to add 10 of some flavoring
extract). "Simple Sums" (your words, I believe) are not relevant here.
--
Jim Robertson
Tue Aug 14, 2012 8:53 am (PDT) . Posted by:
"Otto Nikolaus" nikyzf
I don't think that is a fair description of what happened here.
Which book was it? One of the "Missing Manual" series? I''m sure you could
sell it easily if you wanted.
Otto
On 14 August 2012 16:33, bj <bjones44@verizon.net > wrote:
> I have been thoroughly told off, chastised, put in my place, and made to
> feel quite incompetent in more ways than one and in more than one group.
> But thanks for all the actual information anyway -- and especially for some
> bits of sympathy/empathy! --though nobody actually answered my questions
> about where things *should* have gone or why they went where they did
> (not that I could tell, anyway.)
> <hanging head in shame>
>
> Upshot -- I took back the whole shebang.
>
> Rep was very nice about it. (reminded me of an old boss I had years ago,
> when I submitted my resignation -- asked if there was anything he could do
> to change my mind & offered some suggestions -- but unlike then when I
> could
> take time to consider it again, this time I was on the last day I had the
> choice.)
>
> Putting the computer & its bits back in the box was like folding the old
> gas
> station maps -- does anyone ever get that right? :-)
> I told the Rep his little ray-gun (attachment to phone I guess) should have
> had [Star Trek] sound effects. :-)
> Made someone happy when I left the parking lot with 40min on my meter &
> told
> them about it so they could move from the other space they'd just pulled
> into!
>
> I did delete the account that MigAss set up as well as the one app I'd d/l
> from the app store (Evernote -- I'd need some way to trade info between
> systems & Mac doesn't do OneNote).
> Forgot to de-authorize but I'm only up to 3 so I have some wiggle room
> left.
> Will bear the cost of the Mac book I bought.
>
> If life settles down here and my stress level goes down to merely yucky and
> nothing urgent comes up, I may try this project again in a few months.
> (It *would* have to be a very mobile setup or it's a no-go.)
>
> Hopefully less incompetently.
> Hopefully asking the right questions in the right place
> in the right way at the right time.
>
[Non-text portions of this message have been removed]
Which book was it? One of the "Missing Manual" series? I''m sure you could
sell it easily if you wanted.
Otto
On 14 August 2012 16:33, bj <bjones44@verizon.
> I have been thoroughly told off, chastised, put in my place, and made to
> feel quite incompetent in more ways than one and in more than one group.
> But thanks for all the actual information anyway -- and especially for some
> bits of sympathy/empathy! --though nobody actually answered my questions
> about where things *should* have gone or why they went where they did
> (not that I could tell, anyway.)
> <hanging head in shame>
>
> Upshot -- I took back the whole shebang.
>
> Rep was very nice about it. (reminded me of an old boss I had years ago,
> when I submitted my resignation -- asked if there was anything he could do
> to change my mind & offered some suggestions -- but unlike then when I
> could
> take time to consider it again, this time I was on the last day I had the
> choice.)
>
> Putting the computer & its bits back in the box was like folding the old
> gas
> station maps -- does anyone ever get that right? :-)
> I told the Rep his little ray-gun (attachment to phone I guess) should have
> had [Star Trek] sound effects. :-)
> Made someone happy when I left the parking lot with 40min on my meter &
> told
> them about it so they could move from the other space they'd just pulled
> into!
>
> I did delete the account that MigAss set up as well as the one app I'd d/l
> from the app store (Evernote -- I'd need some way to trade info between
> systems & Mac doesn't do OneNote).
> Forgot to de-authorize but I'm only up to 3 so I have some wiggle room
> left.
> Will bear the cost of the Mac book I bought.
>
> If life settles down here and my stress level goes down to merely yucky and
> nothing urgent comes up, I may try this project again in a few months.
> (It *would* have to be a very mobile setup or it's a no-go.)
>
> Hopefully less incompetently.
> Hopefully asking the right questions in the right place
> in the right way at the right time.
>
[Non-text portions of this message have been removed]
Tue Aug 14, 2012 8:53 am (PDT) . Posted by:
"Rob Frankel" robfrankeldotcom
After all kinds of diagnostics, restarts, reboots, internet searching
and head-banging, I managed to solve my Time Machine's interminable
hanging and stalling during back ups:
Turns out that just because an external hard drive *can* use its
FireWire 800 ports, it may not *like* using them. By merely
switching to its USB drive, Time Machine (for whatever reason) now
functions as promised.
Just putting it out there to save anyone else the trouble.
--
Rob Frankel
Branding Expert http://www.RobFrankel.com
Twitter: @brandingexpert
AIM/Skype: ROBFRANKEL ICQ: 249862730
1-888-ROBFRANKEL * 818-990-8623 * E-Fax 413-778-0909
Yes, there's an RSS feed blog, if you can handle it:
http://www.robfrankelblog.com
and head-banging, I managed to solve my Time Machine's interminable
hanging and stalling during back ups:
Turns out that just because an external hard drive *can* use its
FireWire 800 ports, it may not *like* using them. By merely
switching to its USB drive, Time Machine (for whatever reason) now
functions as promised.
Just putting it out there to save anyone else the trouble.
--
Rob Frankel
Branding Expert http://www.RobFrank
Twitter: @brandingexpert
AIM/Skype: ROBFRANKEL ICQ: 249862730
1-888-ROBFRANKEL * 818-990-8623 * E-Fax 413-778-0909
Yes, there's an RSS feed blog, if you can handle it:
http://www.robfrank
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