8/25/2012

[macsupport] Digest Number 9085

9 New Messages

Digest #9085
1.1
Re: OS X 10.8.1 Now Available by "T Hopkins" todhop
1.2
1.3
Re: OS X 10.8.1 Now Available by "T Hopkins" todhop
1.4
Re: OS X 10.8.1 Now Available by "Henry Kalir" snookey1000
2.1
Re: mac os question by "Otto Nikolaus" nikyzf
3
Apple Wins Landmark Case by "hflaxman001@yahoo.com" harry.flaxman
4
Samsung vs. Apple Verdict: Apple Winning Big (UPDATING) by "hflaxman001@yahoo.com" harry.flaxman
5
Big Winnings by "hflaxman001@yahoo.com" harry.flaxman
6

Messages

Fri Aug 24, 2012 2:54 pm (PDT) . Posted by:

"T Hopkins" todhop

Well, yes, the lawyers read the fine print. They wrote it. That's not my point. We consumers never talk to the lawyers and the people we talk to have rarely read the fine print. I know this because I've asked many times. They can rarely even produce the documents.

I am now too far OT and will control myself.

Cheers,
tod

Tod Hopkins
Hillmann & Carr Inc.
todhopkins-at-hillmanncarr.com

On Aug 24, 2012, at 5:43 PM, Randy B. Singer wrote:

>
> On Aug 24, 2012, at 2:27 PM, T Hopkins wrote:
>
> > As is often the case with such legal questions, these are hypotheticals that will never be tested. A exchange of words or two, maybe a letter, or a call to the BBB. Someone concedes or gives up, because it's not worth the effort.
> >
> > If you think Apple should honor the warranty, make your case. No one's going to court. No one will even pull out the warranty docs. You know how none of us actually reads the warranty fine print. Well, frankly, neither do they.
>
> Yes, I can 100% guaranty you that Apple does read the warranty very carefully, fine print and all. In fact, they have a team of attorneys who work for them in-house on their Cupertino campus to do exactly that.
>
> That's because a class action lawsuit against them would be very expensive. And incurring such a suit would be a PR disaster for Apple for such a clear-cut matter.
>
> These cases may rarely make it to the point were there is a lawsuit filed, but they often make it to the point where someone comes to an attorney such as myself, and I write a letter threatening a lawsuit (or maybe just stating our case, with the the filing of a suit implied). That's one of the quickest and most effective ways to get satisfaction. I've done this countless times.
>
> (By the way, the BBB is an organization comprised of the businesses themselves. They really have no teeth.)
>
> ___________________________________________
> Randy B. Singer
> Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
>
> Macintosh OS X Routine Maintenance
> http://www.macattorney.com/ts.html
> ___________________________________________
>
> [Non-text portions of this message have been removed]
>
>

[Non-text portions of this message have been removed]

Fri Aug 24, 2012 7:42 pm (PDT) . Posted by:

"Don" don.96705

Randy

A few years ago at a Novell CNE meeting [I guess more than a few years] in San Jose CA the BBB was suggested for a problem one member was having. Just for kicks I called the BBB to find out how to file. The procedure is very simple, just fill out a one page form and send it in.

Oh, almost forgot. The form costs only 75 cents. Cash only, no mail orders, no plastic, no checks. And no parking anywhere near the BBB during their business hours.

"Oh what a tangled web we weave when first we practice to deceive."

Don at 21.9N 159.6W
2 x 2.93 GHz Mac Pro
OS X 10.7.3
6GB RAM

On Aug 24, 2012, at 11:43, Randy B. Singer wrote:
>
> (By the way, the BBB is an organization comprised of the businesses themselves. They really have no teeth.)
>

[Non-text portions of this message have been removed]

Fri Aug 24, 2012 8:28 pm (PDT) . Posted by:

"T Hopkins" todhop

On Aug 24, 2012, at 5:43 PM, Randy B. Singer wrote:

> (By the way, the BBB is an organization comprised of the businesses themselves. They really have no teeth.)

Oh, so true. A bad Yelp posting probably carries more weight.

[Non-text portions of this message have been removed]

Sat Aug 25, 2012 4:59 am (PDT) . Posted by:

"Henry Kalir" snookey1000

Randy,

True - the BBB doesn't have "teeth", but the bad publicity with them (due to numerous consumer complaints) can serve as a warning to others and really hurt business.

Henry

On 08/24/12, "Randy B. Singer" <randy@macattorney.com> wrote:
>
>
> On Aug 24, 2012, at 2:27 PM, T Hopkins wrote:
>
> > As is often the case with such legal questions, these are hypotheticals that will never be tested.  A exchange of words or two, maybe a letter, or a call to the BBB.  Someone concedes or gives up, because it's not worth the effort.
> >
> > If you think Apple should honor the warranty, make your case.  No one's going to court.  No one will even pull out the warranty docs.  You know how none of us actually reads the warranty fine print.  Well, frankly, neither do they.
>
> Yes, I can 100% guaranty you that Apple does read the warranty very carefully, fine print and all.  In fact, they have a team of attorneys who work for them in-house on their Cupertino campus to do exactly that.
>
> That's because a class action lawsuit against them would be very expensive.  And incurring such a suit would be a PR disaster for Apple for such a clear-cut matter.
>
> These cases may rarely make it to the point were there is a lawsuit filed, but they often make it to the point where someone comes to an attorney such as myself, and I write a letter threatening a lawsuit (or maybe just stating our case, with the the filing of a suit implied).  That's  one of the quickest and most effective ways to get satisfaction.  I've done this countless times.
>
> (By the way, the BBB is an organization comprised of the businesses themselves.  They really have no teeth.)
>
> ___________________________________________
> Randy B. Singer
> Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
>
> Macintosh OS X Routine Maintenance
> http://www.macattorney.com/ts.html
> ___________________________________________
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Group FAQ:
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>
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[Non-text portions of this message have been removed]

Fri Aug 24, 2012 3:32 pm (PDT) . Posted by:

"Otto Nikolaus" nikyzf

On 24 August 2012 22:46, T Hopkins <hoplist@hillmanncarr.com> wrote:

>
> I am referring to the gap between what these owners have (Tiger) and what
> their machines could do if they had access to Leopard. With Lion gone,
> there is now a hole between what these Tiger machines can do, and what they
> COULD do, if Apple was still selling Leopard.
>
> Okay, so it's not the best choice of words. ;)
>

Ah, got you.

Otto

[Non-text portions of this message have been removed]

Fri Aug 24, 2012 4:08 pm (PDT) . Posted by:

"hflaxman001@yahoo.com" harry.flaxman

A jury in a federal court in CA has ruled in Apple's favor.

Samsung did violate Apple's patents.

Details are just ciming in.

Fri Aug 24, 2012 4:32 pm (PDT) . Posted by:

"hflaxman001@yahoo.com" harry.flaxman

The jury awarded Apple over $1 billion in damages!

Read the Gizmodo article for more far reaching implications.

Naturally, this will all be appealed. Even that outcome doesn't seem too optomistic, but will buy time for Samsung.

H

Fri Aug 24, 2012 8:26 pm (PDT) . Posted by:

"T Hopkins" todhop

I have sighted OSX Leopard and assure you it is still possible to purchase Leopard through authorized channels. Tip one. Ask to purchase Snow Leopard, and point out that you also need to install Leopard to get to Snow Leopard. Tip two. You may have more success with an authorized reseller than Apple itself, especially if you have a relationship, or you want a new system (on which you would like to do a multi-boot maybe?). Or maybe need to take your old G5 in for a new drive or some RAM? If the Apple Store is easiest, take in your G5 for whatever problems you might have. While you're there, ask the Genius if you can buy Snow Leopard. He/she may point out that you need Leopard to get to Snow Leopard...

You see the picture I'm painting here? The point is, Leopard is still in the wild. It may not be easy, but it is possible, and you should not have to pay through the nose for it.

Cheers,
tod

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