4 New Messages
Digest #9083
Messages
Fri Aug 24, 2012 5:52 am (PDT) . Posted by:
"T Hopkins" todhop
I'm not surprised. Apple pulled Lion at ML release, then their spokesman said it would be available through telesales (800-myapple) but many reported they could not get it that way immediately after the statement.
But the issue of Lion availability is short lived. There is no "hole" in compatibility between Lion and ML is there?
Leopard is a different problem. There is a very big "hole" between Leopard and Lion consisting of most of the G5 systems out there and some of G4's I believe. And by "hole" I mean these systems CAN run Leopard, but Leopard was never offered on reasonable terms to these owners so they didn't upgrade. And then it was pulled from the market completely.
By the way, the first Intel owners are also in a similar hole because Apple excluded them from the SL deal.
Cheers,
tod
Tod Hopkins
Hillmann & Carr Inc.
todhopkins-at-hillmanncarr.com
On Aug 23, 2012, at 10:04 PM, Michael P. Stupinski wrote:
> Maybe, Tod, but I gave up getting Lion after going through 3 levels of support at Apple (nicely) and then spending time with several employees (including, ultimately, the manager) at the local Apple store. Ended up with "Sorry, but we can't do it."
>
> Either they've changed that or else you spoke to someone willing to break their rule, but I didn't find that person.
>
> ...........Mike
>
> On Aug 23, 2012, at 8:54 PM, T Hopkins <hoplist@hillmanncarr.com > wrote:
>
> > Sorry, miss-typed. Leopard was the OS in question, not Lion. Lion is still officially available from Apple directly. Call 1-800MYAPPLE and ask nicely.
> >
> > Cheers,
> > tod
> >
> > Tod Hopkins
> > Hillmann & Carr Inc.
> > todhopkins-at-hillmanncarr.com
> >
> >
> >
> >
> > On Aug 23, 2012, at 6:29 PM, Chris Jones wrote:
> >
> >>
> >> On 23 Aug 2012, at 06:33 PM, T Hopkins <hoplist@hillmanncarr.com > wrote:
> >>
> >>> Have not done this personally, or read accounts. However, I am certain that Geniuses have access to full installs of all the major OS versions and can reistall them for you. Have discussed this with Geniuses. Under what conditions or terms, I don't know. To get one to install Lion on a G5 (they know that G5's never had Lion) you may have to use your best persuasion skills.
> >>
> >> Try as you might, but you will never get them to install Lion on a G5. It's technically impossible, as Lion, and Snow Leopard before it, only run on Intel machines. Leopard is the last OS that will run on a G5
> >>
> >>>
> >>> As for purchasing Lion from Apple, it is was widely discussed in the pro community when Lion was pulled that Apple could be convinced to sell you Lion under extenuating circumstances. You have to go through Customer Support I believe, not the stores, and it can sometimes be difficult to find someone in the organization who is aware that this is possible, so if they tell you know, say thank you and call again. Ask to speak to a supervisor to plead your case.
> >>>
> >>> Cheers,
> >>> tod
> >>>
> >>> Tod Hopkins
> >>> Hillmann & Carr Inc.
> >>> todhopkins-at-hillmanncarr.com
> >>>
> >>>
> >>>
> >>>
> >>> On Aug 23, 2012, at 12:54 PM, Dave Jones wrote:
> >>>
> >>>> On Thursday, Aug 23, 2012, at 11:22 AM, Tod Hopkins wrote in part:
> >>>>
> >>>>> But wait! I'm remembering some advice I heard. Call Apple directly (customer support), or better yet, go to the Apple Genius bar with your machine, and ask, beg, cajole. I'm told that Apple will still sell Leopard to customers who request it and can't run later OS's. And the Apple Geniuses really like to please customers. Do a full backup before you go and see if you can convince them to nuke and pave with Leopard.
> >>>>
> >>>> Anyone actually done this yet? More important, does anyone think it will it work with Lion? (My wife's mini won't run Mt. Lion and we'd love to get us both into the cloud!)
> >>>>
> >>>> Dave Jones
> >>>> iMac 2.4 Intel
> >>>> Snow Leopard
> >>>> OS X 10.6.8
> >>>>
> >>>> [Non-text portions of this message have been removed]
> >>>>
> >>>>
> >>>
> >>>
> >>>
> >>> [Non-text portions of this message have been removed]
> >>>
> >>>
> >>>
> >>> ------------------------------------
> >>>
> >>> Group FAQ:
> >>> <http://www.macsupportcentral.com/policies/ >
> >>>
> >>> Yahoo! Groups Links
> >>>
> >>>
> >>>
> >>
> >>
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
> >
> >
> > ------------------------------------
> >
> > Group FAQ:
> > <http://www.macsupportcentral.com/policies/ >
> >
> > Yahoo! Groups Links
> >
> >
> >
>
>
[Non-text portions of this message have been removed]
But the issue of Lion availability is short lived. There is no "hole" in compatibility between Lion and ML is there?
Leopard is a different problem. There is a very big "hole" between Leopard and Lion consisting of most of the G5 systems out there and some of G4's I believe. And by "hole" I mean these systems CAN run Leopard, but Leopard was never offered on reasonable terms to these owners so they didn't upgrade. And then it was pulled from the market completely.
By the way, the first Intel owners are also in a similar hole because Apple excluded them from the SL deal.
Cheers,
tod
Tod Hopkins
Hillmann & Carr Inc.
todhopkins-at-
On Aug 23, 2012, at 10:04 PM, Michael P. Stupinski wrote:
> Maybe, Tod, but I gave up getting Lion after going through 3 levels of support at Apple (nicely) and then spending time with several employees (including, ultimately, the manager) at the local Apple store. Ended up with "Sorry, but we can't do it."
>
> Either they've changed that or else you spoke to someone willing to break their rule, but I didn't find that person.
>
> ...........Mike
>
> On Aug 23, 2012, at 8:54 PM, T Hopkins <hoplist@hillmanncar
>
> > Sorry, miss-typed. Leopard was the OS in question, not Lion. Lion is still officially available from Apple directly. Call 1-800MYAPPLE and ask nicely.
> >
> > Cheers,
> > tod
> >
> > Tod Hopkins
> > Hillmann & Carr Inc.
> > todhopkins-at-
> >
> >
> >
> >
> > On Aug 23, 2012, at 6:29 PM, Chris Jones wrote:
> >
> >>
> >> On 23 Aug 2012, at 06:33 PM, T Hopkins <hoplist@hillmanncar
> >>
> >>> Have not done this personally, or read accounts. However, I am certain that Geniuses have access to full installs of all the major OS versions and can reistall them for you. Have discussed this with Geniuses. Under what conditions or terms, I don't know. To get one to install Lion on a G5 (they know that G5's never had Lion) you may have to use your best persuasion skills.
> >>
> >> Try as you might, but you will never get them to install Lion on a G5. It's technically impossible, as Lion, and Snow Leopard before it, only run on Intel machines. Leopard is the last OS that will run on a G5
> >>
> >>>
> >>> As for purchasing Lion from Apple, it is was widely discussed in the pro community when Lion was pulled that Apple could be convinced to sell you Lion under extenuating circumstances. You have to go through Customer Support I believe, not the stores, and it can sometimes be difficult to find someone in the organization who is aware that this is possible, so if they tell you know, say thank you and call again. Ask to speak to a supervisor to plead your case.
> >>>
> >>> Cheers,
> >>> tod
> >>>
> >>> Tod Hopkins
> >>> Hillmann & Carr Inc.
> >>> todhopkins-at-
> >>>
> >>>
> >>>
> >>>
> >>> On Aug 23, 2012, at 12:54 PM, Dave Jones wrote:
> >>>
> >>>> On Thursday, Aug 23, 2012, at 11:22 AM, Tod Hopkins wrote in part:
> >>>>
> >>>>> But wait! I'm remembering some advice I heard. Call Apple directly (customer support), or better yet, go to the Apple Genius bar with your machine, and ask, beg, cajole. I'm told that Apple will still sell Leopard to customers who request it and can't run later OS's. And the Apple Geniuses really like to please customers. Do a full backup before you go and see if you can convince them to nuke and pave with Leopard.
> >>>>
> >>>> Anyone actually done this yet? More important, does anyone think it will it work with Lion? (My wife's mini won't run Mt. Lion and we'd love to get us both into the cloud!)
> >>>>
> >>>> Dave Jones
> >>>> iMac 2.4 Intel
> >>>> Snow Leopard
> >>>> OS X 10.6.8
> >>>>
> >>>> [Non-text portions of this message have been removed]
> >>>>
> >>>>
> >>>
> >>>
> >>>
> >>> [Non-text portions of this message have been removed]
> >>>
> >>>
> >>>
> >>> ------------
> >>>
> >>> Group FAQ:
> >>> <http://www.macsuppo
> >>>
> >>> Yahoo! Groups Links
> >>>
> >>>
> >>>
> >>
> >>
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
> >
> >
> > ------------
> >
> > Group FAQ:
> > <http://www.macsuppo
> >
> > Yahoo! Groups Links
> >
> >
> >
>
>
[Non-text portions of this message have been removed]
Fri Aug 24, 2012 5:57 am (PDT) . Posted by:
"hflaxman001@yahoo.com" harry.flaxman
As I recall, many initial Intel machines, CoreDuo based, cannot run Snow Leopard.
H
--- Original Message ---
From: "T Hopkins" <hoplist@hillmanncarr.com >
Sent: August 24, 2012 8:52 AM
To: macsupportcentral@yahoogroups.com
Subject: Re: [macsupport] Re: mac os question
I'm not surprised. Apple pulled Lion at ML release, then their spokesman said it would be available through telesales (800-myapple) but many reported they could not get it that way immediately after the statement.
But the issue of Lion availability is short lived. There is no "hole" in compatibility between Lion and ML is there?
Leopard is a different problem. There is a very big "hole" between Leopard and Lion consisting of most of the G5 systems out there and some of G4's I believe. And by "hole" I mean these systems CAN run Leopard, but Leopard was never offered on reasonable terms to these owners so they didn't upgrade. And then it was pulled from the market completely.
By the way, the first Intel owners are also in a similar hole because Apple excluded them from the SL deal.
,
H
--- Original Message ---
From: "T Hopkins" <hoplist@hillmanncar
Sent: August 24, 2012 8:52 AM
To: macsupportcentral@
Subject: Re: [macsupport] Re: mac os question
I'm not surprised. Apple pulled Lion at ML release, then their spokesman said it would be available through telesales (800-myapple) but many reported they could not get it that way immediately after the statement.
But the issue of Lion availability is short lived. There is no "hole" in compatibility between Lion and ML is there?
Leopard is a different problem. There is a very big "hole" between Leopard and Lion consisting of most of the G5 systems out there and some of G4's I believe. And by "hole" I mean these systems CAN run Leopard, but Leopard was never offered on reasonable terms to these owners so they didn't upgrade. And then it was pulled from the market completely.
By the way, the first Intel owners are also in a similar hole because Apple excluded them from the SL deal.
,
Fri Aug 24, 2012 6:19 am (PDT) . Posted by:
"T Hopkins" todhop
On Aug 24, 2012, at 8:57 AM, hflaxman001@yahoo.com wrote:
> As I recall, many initial Intel machines, CoreDuo based, cannot run Snow Leopard.
>
Well, that was Apple's excuse, but it's not true. All Intel machines can run SL. Some early models were not ideal in their delivered configs (too little RAM for instance) so Apple did not consider them "worthy" and therefor did offer the SL deal to these owners. Core Duo machines are 32-bit, but they will run SL in 32-bit mode (which is how most of us started anyway for software compatibility). Apparently Core Duo can be hacked to run 64-bit, but that's another thing entirely.
Technically, Apple didn't really "exclude" anyone. This is how the game worked. If your system was originally delivered with Tiger, then in order to upgrade to SL at $25, you had to first purchase Leopard at $130. Apple would did not allow you to "skip"Leopard. So, surprise, surprise, most of these users didn't upgrade.
It was all just Apple fairy dust in the eyes. If you can get your hands on SL, you can install it on any Intel machine. It's probably a violation of the license, but I don't care, and I'm pretty sure Apple doesn't either anymore.
Cheers,
tod
Tod Hopkins
Hillmann & Carr Inc.
todhopkins-at-hillmanncarr.com
>
>
>
> H
>
> --- Original Message ---
>
> From: "T Hopkins" <hoplist@hillmanncarr.com >
> Sent: August 24, 2012 8:52 AM
> To: macsupportcentral@yahoogroups.com
> Subject: Re: [macsupport] Re: mac os question
>
> I'm not surprised. Apple pulled Lion at ML release, then their spokesman said it would be available through telesales (800-myapple) but many reported they could not get it that way immediately after the statement.
>
> But the issue of Lion availability is short lived. There is no "hole" in compatibility between Lion and ML is there?
>
> Leopard is a different problem. There is a very big "hole" between Leopard and Lion consisting of most of the G5 systems out there and some of G4's I believe. And by "hole" I mean these systems CAN run Leopard, but Leopard was never offered on reasonable terms to these owners so they didn't upgrade. And then it was pulled from the market completely.
>
> By the way, the first Intel owners are also in a similar hole because Apple excluded them from the SL deal.
>
> ,
>
[Non-text portions of this message have been removed]
> As I recall, many initial Intel machines, CoreDuo based, cannot run Snow Leopard.
>
Well, that was Apple's excuse, but it's not true. All Intel machines can run SL. Some early models were not ideal in their delivered configs (too little RAM for instance) so Apple did not consider them "worthy" and therefor did offer the SL deal to these owners. Core Duo machines are 32-bit, but they will run SL in 32-bit mode (which is how most of us started anyway for software compatibility)
Technically, Apple didn't really "exclude" anyone. This is how the game worked. If your system was originally delivered with Tiger, then in order to upgrade to SL at $25, you had to first purchase Leopard at $130. Apple would did not allow you to "skip"Leopard. So, surprise, surprise, most of these users didn't upgrade.
It was all just Apple fairy dust in the eyes. If you can get your hands on SL, you can install it on any Intel machine. It's probably a violation of the license, but I don't care, and I'm pretty sure Apple doesn't either anymore.
Cheers,
tod
Tod Hopkins
Hillmann & Carr Inc.
todhopkins-at-
>
>
>
> H
>
> --- Original Message ---
>
> From: "T Hopkins" <hoplist@hillmanncar
> Sent: August 24, 2012 8:52 AM
> To: macsupportcentral@
> Subject: Re: [macsupport] Re: mac os question
>
> I'm not surprised. Apple pulled Lion at ML release, then their spokesman said it would be available through telesales (800-myapple) but many reported they could not get it that way immediately after the statement.
>
> But the issue of Lion availability is short lived. There is no "hole" in compatibility between Lion and ML is there?
>
> Leopard is a different problem. There is a very big "hole" between Leopard and Lion consisting of most of the G5 systems out there and some of G4's I believe. And by "hole" I mean these systems CAN run Leopard, but Leopard was never offered on reasonable terms to these owners so they didn't upgrade. And then it was pulled from the market completely.
>
> By the way, the first Intel owners are also in a similar hole because Apple excluded them from the SL deal.
>
> ,
>
[Non-text portions of this message have been removed]
Fri Aug 24, 2012 6:02 am (PDT) . Posted by:
"T Hopkins" todhop
On Aug 23, 2012, at 10:15 PM, Randy B. Singer wrote:
> On Aug 23, 2012, at 4:50 PM, hflaxman001@yahoo.com wrote:
>
> > I questioned a genius about voiding warrantee or Applecare by replacing an internal drive. I was told that the iMac would still be covered, just not the drive.
Notwithstanding consumer protection laws, which vary from state-to-state...
Read the warranty or manual. There are user upgradable parts and non-user upgradable parts and they vary from model to model. If there are Apple instructions for the upgrade in the manual or on the website, you can assume it's "authorized." If not, it is suspect. That doesn't mean Apple will reject a claim out-of-hand. The official warranty terms spell out the "worst case" scenario. If you break the terms, they can void the warranty. That doesn't mean they will. It is unlikely unless the upgrade and the failure are demonstrably related. Very few companies strictly enforce the letter of warranty terms. Most are flexible within whatever they consider "reasonable" and this is true of Apple.
Cheers,
tod
[Non-text portions of this message have been removed]
> On Aug 23, 2012, at 4:50 PM, hflaxman001@
>
> > I questioned a genius about voiding warrantee or Applecare by replacing an internal drive. I was told that the iMac would still be covered, just not the drive.
Notwithstanding consumer protection laws, which vary from state-to-state.
Read the warranty or manual. There are user upgradable parts and non-user upgradable parts and they vary from model to model. If there are Apple instructions for the upgrade in the manual or on the website, you can assume it's "authorized.
Cheers,
tod
[Non-text portions of this message have been removed]
GROUP FOOTER MESSAGE
