1/25/2013

[macsupport] Digest Number 9347

13 New Messages

Digest #9347
1a
Re: What a learning curve! How to define and move copy by "Charles Carroll" charlesmarkcarroll
1c
Re: What a learning curve! How to define and move copy by "Charles Carroll" charlesmarkcarroll
2a
2b
Re: Why don't m4v files show to Burn? by "Denver Dan" denverdan22180
3a
Re: AppleCare for new iMac by "DGS" don.96705
3b
Re: AppleCare for new iMac by "Daly Jessup" dalyjessup

Messages

Fri Jan 25, 2013 12:55 pm (PST) . Posted by:

"Charles Carroll" charlesmarkcarroll

I hope the others helped you with move and copy. I use a Microsoft mouse on
my mac, 2 buttons and a scroll bar really help my comfort level. I found
Mac mice and track pads very clumsy.

Remember if you hold down shift the arrow keys will select text then.

And as for the keyboard holding down Apple key while pressing another keys
gives you great shortcuts:

Apple-C copy
Apple-X cut
Apple-V paste

really helps.

I also use Boot Camp to use Windows 7 on my Mac, whenever I have to run
software for work or stuff I just can't get on a Mac. But I have come to
love Mac OS-X so much I rarely boot into Windows but when I do it runs fast
and well.

On Fri, Jan 25, 2013 at 2:39 PM, Carol floridabouvs@gmail.com> wrote:

> **
>
>
> Thanks to the group for solutions to earlier problems, and I had my first
> Intro to iMac lesson. Learned a lot. My goal is to use the iMac 100% of the
> time and retire the Toshiba laptop Windows 7.
> But so far I still need it to DO anything.
> Can someone tell me how to define and move copy? Especially in an email or
> web article. It doesn't work the way it does on a PC, and I can't figure
> out the secret. Help is no help
> BTW, my next class is next week on Pages.
> Thanks,
> Carol
>
>
>

[Non-text portions of this message have been removed]

Fri Jan 25, 2013 1:25 pm (PST) . Posted by:

"N.A. Nada"

Charles,

Mouse, track pad or trackball preference is totally personal choice and has nothing to do with the OS. It does have to do with comfort level and familiarity. Just as mousing versus keystroking to perform tasks is a personal preference.

And Carol, since your Mac keyboard probably does not have an Apple key on it, that is the Command key. That is why I included an easy way to find the keystrokes in a previous post.

And as Charles hinted at, when you get near to completely converted over Mac, you can still run Windows on your iMac, either in BootCamp or another emulation for the few remaining Windows apps you may still want.

Like I said before, translating the vocabulary between Windows and Mac (or Apple) should be the most difficult task in your conversion. Although some Windows users to have to change some workflow habits. I went from Mac to Windows, so I might be a little tainted there.

Brent

On Jan 25, 2013, at 12:55 PM, Charles Carroll wrote:

I hope the others helped you with move and copy. I use a Microsoft mouse on
my mac, 2 buttons and a scroll bar really help my comfort level. I found
Mac mice and track pads very clumsy.

Remember if you hold down shift the arrow keys will select text then.

And as for the keyboard holding down Apple key while pressing another keys
gives you great shortcuts:

Apple-C copy
Apple-X cut
Apple-V paste

really helps.

I also use Boot Camp to use Windows 7 on my Mac, whenever I have to run
software for work or stuff I just can't get on a Mac. But I have come to
love Mac OS-X so much I rarely boot into Windows but when I do it runs fast
and well.

On Fri, Jan 25, 2013 at 2:39 PM, Carol floridabouvs@gmail.com> wrote:

> **
>
>
> Thanks to the group for solutions to earlier problems, and I had my first
> Intro to iMac lesson. Learned a lot. My goal is to use the iMac 100% of the
> time and retire the Toshiba laptop Windows 7.
> But so far I still need it to DO anything.
> Can someone tell me how to define and move copy? Especially in an email or
> web article. It doesn't work the way it does on a PC, and I can't figure
> out the secret. Help is no help
> BTW, my next class is next week on Pages.
> Thanks,
> Carol
>
>
>

[Non-text portions of this message have been removed]

------------------------------------

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Fri Jan 25, 2013 1:34 pm (PST) . Posted by:

"Charles Carroll" charlesmarkcarroll

I don't think I said it had anything to do with the OS. But I found a
multi-touch trackpad to be very uncomfortable for many common tasks even
after giving it a few months of trying.

I found cutting very tricky because of scrolling and accidental gestures
that happened as I selected text and wondered if she might have that issue
as well, so I wanted to let her know that the Apple Magic mouse and
gestures can sometimes be an impediment to people used to more traditional
mice.

I can use a Trackpad or Magic Mouse albeit slowly, but am faster and more
accurate with a traditional mouse. Less accidental gestures and wheel
scrolling with left finger while right clicking with right button on top
right of mouse, is way more comfortable FOR MY PERSONAL TASTE than trying
to scroll and click on a magic mouse or trackpad.

I agree it is a HIGHLY PERSONAL preference some love and can only use
Trackballs and they hurt my fingers soooo much and feel awkward. For those
of you who love track pads and magic mice great I do try using it every
few weeks and read and watch gesture tutorials just to try to acclimate
myself. But I move fast naturally with a MS style mouse very fast - but to
each their own.

On Fri, Jan 25, 2013 at 4:25 PM, N.A. Nada whodo678@comcast.net> wrote:

> **
>
>
> Charles,
>
> Mouse, track pad or trackball preference is totally personal choice and
> has nothing to do with the OS. It does have to do with comfort level and
> familiarity. Just as mousing versus keystroking to perform tasks is a
> personal preference.
>

[Non-text portions of this message have been removed]

Fri Jan 25, 2013 2:06 pm (PST) . Posted by:

"Carol Corley" floridabouvs

Thanks to all for the suggestions. Command C, X, V are quite helpful. I should have mentioned I am using the trackpad rather than the mouse, so I don't have the sense of left and right click.
And since I managed to copy Brent's graph onto this email, I guess I got that concept. I had been defining and trying to slide it over to the new document, but that definitely doesn't work.
I am quite used to the iPad, which allows you to define then "copy" and "paste." But I am also used to Word, which has Control C/V.
I am used to doing research on the internet, finding something I want to keep, copying it to a Word file where I am compiling a lot of information on the same topic, which I will then do something with. I assume I will be able to do that with Pages, once I figure it out.
Brent, or anyone, if you don't use Pages, what program do you use on your Mac for writing reports, letters, documents, etc.? Or just compiling notes?
Thanks again,
Carol

Brent wrote:
If you are looking for the keystrokes to accomplish the various commands on a Mac, look to the Menu Bar at the top of the screen. Click and hold on a Tab and most of the commands will show the keystrokes to accomplish the same thing. Many differ from the Windows in the substitution of Command for Control.

[Non-text portions of this message have been removed]

Fri Jan 25, 2013 3:00 pm (PST) . Posted by:

"OBrien" conorboru

On Fri, 25 Jan 2013 17:06:27 -0500, Carol Corley wrote:
> I am used to doing research on the internet, finding something I
> want to keep, copying it to a Word file where I am compiling a lot
> of information on the same topic, which I will then do something
> with. I assume I will be able to do that with Pages, once I figure
> it out.

Simple. Just select the text on the webpage, copy, and paste into your document. It shouldn't matter what app your doc is in…should work the same for any.


. . . . . . . . . . . . . . . . . . . . . .

O'Brien ––– –... .-. .. . -.

Fri Jan 25, 2013 4:02 pm (PST) . Posted by:

"Otto Nikolaus" nikyzf

I'm not sure what you mean. Do you mean which keyboard shortcuts to use?

Otto

On 25 January 2013 19:39, Carol floridabouvs@gmail.com> wrote:

> Thanks to the group for solutions to earlier problems, and I had my first
> Intro to iMac lesson. Learned a lot. My goal is to use the iMac 100% of the
> time and retire the Toshiba laptop Windows 7.
> But so far I still need it to DO anything.
> Can someone tell me how to define and move copy? Especially in an email or
> web article. It doesn't work the way it does on a PC, and I can't figure
> out the secret. Help is no help
> BTW, my next class is next week on Pages.
>

[Non-text portions of this message have been removed]

Fri Jan 25, 2013 5:25 pm (PST) . Posted by:

"Daly Jessup" dalyjessup


On Jan 25, 2013, at 11:39 AM, Carol wrote:

> Can someone tell me how to define and move copy? Especially in an email or web article. It doesn't work the way it does on a PC, and I can't figure out the secret. Help is no help

There's no secret, really. The Command key (third from the left in the bottom row of the keyboard) is the equivalent of the Control key on the PC. So if you would use Control-C for copy on the PC, use Command-C on the Mac.

Daly

Fri Jan 25, 2013 5:59 pm (PST) . Posted by:

"N.A. Nada"

Like I said, device choice is a personal preference or choice.

Accuracy is a generally matter of practice and adjustment of the device settings. Although other things can impede accuracy.

Multi-button pointing devices are also made for specific use with Macs. You will find few people like the single-button Apple mice.

Brent

On Jan 25, 2013, at 1:34 PM, Charles Carroll wrote:

I don't think I said it had anything to do with the OS. But I found a
multi-touch trackpad to be very uncomfortable for many common tasks even
after giving it a few months of trying.

I found cutting very tricky because of scrolling and accidental gestures
that happened as I selected text and wondered if she might have that issue
as well, so I wanted to let her know that the Apple Magic mouse and
gestures can sometimes be an impediment to people used to more traditional
mice.

I can use a Trackpad or Magic Mouse albeit slowly, but am faster and more
accurate with a traditional mouse. Less accidental gestures and wheel
scrolling with left finger while right clicking with right button on top
right of mouse, is way more comfortable FOR MY PERSONAL TASTE than trying
to scroll and click on a magic mouse or trackpad.

I agree it is a HIGHLY PERSONAL preference some love and can only use
Trackballs and they hurt my fingers soooo much and feel awkward. For those
of you who love track pads and magic mice great I do try using it every
few weeks and read and watch gesture tutorials just to try to acclimate
myself. But I move fast naturally with a MS style mouse very fast - but to
each their own.

On Fri, Jan 25, 2013 at 4:25 PM, N.A. Nada whodo678@comcast.net> wrote:

> **
>
>
> Charles,
>
> Mouse, track pad or trackball preference is totally personal choice and
> has nothing to do with the OS. It does have to do with comfort level and
> familiarity. Just as mousing versus keystroking to perform tasks is a
> personal preference.
>

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

Fri Jan 25, 2013 6:26 pm (PST) . Posted by:

"N.A. Nada"

Carol,

Go to System Preferences under the Apple in the Menu Bar. Click on Trackpad in the second row down. Apple built a tutorial into the Pref pane. You will find the gestures that will replace the right and left click. Go through all of the tabs on the Trackpad Prefs. I'm not saying you have use them all, just get acquainted with the basic ones and learn where you can find more in the future. Then check back there every so often as you acclimate to using a Mac. Like I said before, some people use keystrokes, some like to click on the Menu Bar, but I left out that others like to use gestures. Use the one that works best for you, but know where to find the others.

If you go to the Apple Support page, you can search for a list of other keystrokes that work for many, but not all application.

I was going to ditch MS Office when I moved to 10.7 and bought Pages and Number. The basics work just like Word and Excel. I was intent on converting over, but I took a traveling assignment and I just did not have the time make a complete switch. It was a fast paced project. Luckily, my employer was willing to buy me a copy of MS Office 2011. I have Pages, Numbers and Docs2Go on my iPhone, but they are all pretty much cripples on that small screen. I'm sure the all work much better on an iPad.

Personally, I hate Word. No make that I detest Word. But surprisingly, I prefer Excel as a spreadsheet app and use it for tons of things daily.

Between Windows and Mac OS, copy, cut and paste are similar with the exception of Control or Command. After a weekend of using my Mac, I would have a problem with using a PC on Monday, even after years of PC use. It usually takes me until at least noon to straighten it out.

If you are a persistent researcher and note taker, you might want to look at Evernote and/or Bento (FileMaker Lite). Both database apps with different abilities. But first get used to the Mac, and Pages & Numbers.

Brent

On Jan 25, 2013, at 2:06 PM, Carol Corley wrote:

Thanks to all for the suggestions. Command C, X, V are quite helpful. I should have mentioned I am using the trackpad rather than the mouse, so I don't have the sense of left and right click.
And since I managed to copy Brent's graph onto this email, I guess I got that concept. I had been defining and trying to slide it over to the new document, but that definitely doesn't work.
I am quite used to the iPad, which allows you to define then "copy" and "paste." But I am also used to Word, which has Control C/V.
I am used to doing research on the internet, finding something I want to keep, copying it to a Word file where I am compiling a lot of information on the same topic, which I will then do something with. I assume I will be able to do that with Pages, once I figure it out.
Brent, or anyone, if you don't use Pages, what program do you use on your Mac for writing reports, letters, documents, etc.? Or just compiling notes?
Thanks again,
Carol

Brent wrote:
If you are looking for the keystrokes to accomplish the various commands on a Mac, look to the Menu Bar at the top of the screen. Click and hold on a Tab and most of the commands will show the keystrokes to accomplish the same thing. Many differ from the Windows in the substitution of Command for Control.

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

Fri Jan 25, 2013 12:57 pm (PST) . Posted by:

"HAL9000" jrswebhome

> AFAIK there are no DVD+RW DL discs available. The Re-Writable part is
> the fly in the ointment.
>
But I'm not using Re-Writable anything, and I don't know where Otto got that bit of info. I use DVD-R DL w 8.5GB capacity, burning only 5.6 GB data.
>
> You should be able to burn a DVD+R DL disc in Finder with the built in
> burn command found under Finder's File menu. No need to use Disk
> Utility (which would use the same burn software that is built in).
>
Yes, one should as I am told, but using the built in Burn command did not recognize the data files anymore than Mountain Lion Disk Utility recognize any data files.
>
> Tip 1. Years ago when CD burning was first introduced I recall that we
> had to carefully disconnect everything but mouse, keyboard, and
> monitor, disconnect network cables, cables for externals, SCSI cables,
> and then restart the computer and then do the burn. Anything that
> could interrupt the data stream would result in burning a dysfunctional
> coaster.
>
> You might try simplifying things as a test, unplugging or turning off
> unneeded things and then doing a shut down and cold boot. I think even
> with a much faster contemporary computer and large caches for burning
> data that this can sometimes fix problems. Just a thought.
>
> Tip 2. Try a different brand of disc.
>
> Tip 3. Sanity check. Try to burn something very basic as a test.
> Like two MS Word files to a CD-R. It's a very low cost test and if it
> doesn't work, it might indicate that the burner is the problem. That's
> why I call that kind of test thing a sanity check - it helps eliminate
> yourself as the problem! :-)
>
Why should I do all this if "SimplyBurn" is free and worked first time every time?

Fri Jan 25, 2013 3:22 pm (PST) . Posted by:

"Denver Dan" denverdan22180

Howdy.

Hal, I think I was responsible for the somewhat snarky question about
DVD+RDL. Apologies for the brain misstep on my part.

I suspect that somewhere a step in the process in not getting done.

I have some .m4v files on my computer and later tonight I'll do a test
burn and record the exact steps and report to you. Maybe it will help.

Denver Dan

On Fri, 25 Jan 2013 20:57:20 +0000, HAL9000 wrote:
>> AFAIK there are no DVD+RW DL discs available. The Re-Writable part is
>> the fly in the ointment.
>>
> But I'm not using Re-Writable anything, and I don't know where Otto
> got that bit of info. I use DVD-R DL w 8.5GB capacity, burning only
> 5.6 GB data.

Fri Jan 25, 2013 1:37 pm (PST) . Posted by:

"DGS" don.96705

I got my first Mac in 2007 after retirement freed me from the Micro$oft jungle.

My MacPro stopped sleeping when idle. I opened an AppleCare case with 36 HOURS left on support. A couple trips to the local Mac dealer did not find a problem. I was very low key in getting it fixed, the clock on AppleCare stopped when I opened the case. Three months and well over 100 hours on the phone with the same person Apple decided to replace the machine.

No cost for the replacement but I did buy AppleCare on it. Just over two years use and a sleep problem again. This time machine would not wake up. When it hung late at night I would just turn everything, including the UPS off until tomorrow. UPS on & power the Mac up - hangs. Press power button until it shuts down, wait ten seconds and power up again - normal boot. AppleCare suspected main-board and power supply.

Local Apple dealer can use in stock parts only for out of warranty repairs. For work under AppleCare they are required to get authorization from Apple (different department than AppleCare) to order parts. And they cannot get a main-bord and a power supply, only ONE part at a time. Locals refused to attempt two separate repairs. Said the problem should qualify for on site repair.

Apple immediately approved on site repair. Repair was done by a third party service firm. Tech had to come to Kauai from Oahu, that's 100 miles of open ocean the route airlines fly. A week to get in contact with the tech and another two weeks to schedule the actual repair. Four and a half hours to replace main-board and P/S. I had to install the card lock / card fan, tech wanted to leave it incorrectly installed so card lock was half locked and immovable.

First boot, PRAM battery still had shipping insulator installed. I pointed this out to tech before boot completed. Boots after that video was configured wrong for my monitor. I'm an old [in more ways than one] PC guy and could only think of CMOS, the dark side's term for PRAM. Tech did not know what CMOS/PRAM was and had to call in for help. Then had to call in again for SMC reset instructions. With PRAM and SMC reset got usable video to monitor. The case was open, 2 of 4 HDDs installed and desktop picture was up. Still booting, no items on the desktop yet and the tech was out the door. I decided to play it safe and not install my two HDDs with photos until my next use of Photoshop.

A week later installed last two HDDs. HDD bay 2 was dead. Replace the main board again. This time the repair firm was local, very knowledgeable tech.

A long story but the point is this: Expensive repairs, I'm sure at least a couple thousand dollars, all covered by AppleCare. Without AppleCare I'd be back to buying bits and pieces of hardware to keep Windows going. I'm sure, get AppleCare.

Don at 21.9N 159.6W
Early 2009 Mac Pro
2 x 2.93 GHz Quad Core Xeon, 6GB RAM
OS X 10.7.5

p.s. The dirty little secret - my MacPro does NOT have a machine readable serial number. Some programs, like Crucial & MacSales memory programs, can't find out what kind of computer you're running.

On Jan 24, 2013, at 01:15, ralfee2002 wrote:

> I am about to buy a new 27" iMac and am wondering about the value of AppleCare - $268 for an extra two years warranty. I have never sought AppleCare advice in the past so it would only be for a break-down problem. My last iMac developed screen breakups and overheating problems after three years when AppleCare had expired. I would be interested to hear the views of list members whether I should buy AppleCare this time? (I am planning to get the faster processor, a fusion drive, as well as Pages, Numbers and Keynote, which all adds up, and AppleCare is an extra cost I'm not sure about.)
>
> Ralph
>
>
>
> ------------------------------------
>
> Group FAQ:
> http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>

[Non-text portions of this message have been removed]

Fri Jan 25, 2013 5:20 pm (PST) . Posted by:

"Daly Jessup" dalyjessup


On Jan 25, 2013, at 1:37 PM, DGS wrote:

> I got my first Mac in 2007 after retirement freed me from the Micro$oft jungle.
>
> My MacPro stopped sleeping when idle. I opened an AppleCare case with 36 HOURS left on support. A couple trips to the local Mac dealer did not find a problem. I was very low key in getting it fixed, the clock on AppleCare stopped when I opened the case. Three months and well over 100 hours on the phone with the same person Apple decided to replace the machine.
>
> No cost for the replacement but I did buy AppleCare on it. Just over two years use and a sleep problem again. This time machine would not wake up. When it hung late at night I would just turn everything, including the UPS off until tomorrow. UPS on & power the Mac up - hangs. Press power button until it shuts down, wait ten seconds and power up again - normal boot. AppleCare suspected main-board and power supply.
>
> Local Apple dealer can use in stock parts only for out of warranty repairs. For work under AppleCare they are required to get authorization from Apple (different department than AppleCare) to order parts. And they cannot get a main-bord and a power supply, only ONE part at a time. Locals refused to attempt two separate repairs. Said the problem should qualify for on site repair.
>
> Apple immediately approved on site repair. Repair was done by a third party service firm. Tech had to come to Kauai from Oahu, that's 100 miles of open ocean the route airlines fly. A week to get in contact with the tech and another two weeks to schedule the actual repair. Four and a half hours to replace main-board and P/S. I had to install the card lock / card fan, tech wanted to leave it incorrectly installed so card lock was half locked and immovable.
>
> First boot, PRAM battery still had shipping insulator installed. I pointed this out to tech before boot completed. Boots after that video was configured wrong for my monitor. I'm an old [in more ways than one] PC guy and could only think of CMOS, the dark side's term for PRAM. Tech did not know what CMOS/PRAM was and had to call in for help. Then had to call in again for SMC reset instructions. With PRAM and SMC reset got usable video to monitor. The case was open, 2 of 4 HDDs installed and desktop picture was up. Still booting, no items on the desktop yet and the tech was out the door. I decided to play it safe and not install my two HDDs with photos until my next use of Photoshop.
>
> A week later installed last two HDDs. HDD bay 2 was dead. Replace the main board again. This time the repair firm was local, very knowledgeable tech.
>
> A long story but the point is this: Expensive repairs, I'm sure at least a couple thousand dollars, all covered by AppleCare. Without AppleCare I'd be back to buying bits and pieces of hardware to keep Windows going. I'm sure, get AppleCare.

I totally agree about AppleCare. I strongly encourage all clients to get it with a new computer. But I'm astounded by your memory. And also by the incompetence of the people who were "helping" you! Ah, and also by your patience.

Daly
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