4/23/2013

[macsupport] Digest Number 9507

Mac Support Central

15 New Messages

Digest #9507
1a
Re: Apple TV by "Ron West" ronwestb12
1b
Re: Apple TV by "Pat Taylor" pat412255
1c
Re: Apple TV by "Jennifer Roane" jenalr
1d
Re: Apple TV by "Jennifer Roane" jenalr
3a
Re: Off topic need Windows by "Jim Saklad" jimdoc01
3b
Re: Off topic need Windows by "Barry Austern" barryaus
3c
Re: Off topic need Windows by "Charles Carroll" charlesmarkcarroll
3d
Re: Off topic need Windows by "Richard Meyeroff" rellmeyer
4a
Re: Re the iPhoto and 27  inch iMac by "Carol Corley" floridabouvs
6
Re: [ADMIN] Off topic need Windows by "Otto Nikolaus" nikyzf

Messages

Tue Apr 23, 2013 6:53 am (PDT) . Posted by:

"Ron West" ronwestb12

> I was given Apple TV for my birthday. I've not played with it much - but is there a way to add an app to it?

nope.

> There are a few things I would like to do but haven't figured out….go to a website and stream (I have streamed breaking news on my iPad - but would like to do that on Apple TV). I'd also like to install apps on there.
>

you can use AirPlay to stream audio and video from your iPad to the aTV.

Tue Apr 23, 2013 6:53 am (PDT) . Posted by:

"Pat Taylor" pat412255

This support article from Apple might help with streaming from your iPad:

http://support.apple.com/kb/ht5209

This article addresses mirroring from your Mac running Mountain Lion:

http://support.apple.com/kb/ht5404

On Apr 23, 2013, at 7:33 AM, Jennifer Roane <jroane@knology.net> wrote:

> I was given Apple TV for my birthday. I've not played with it much - but is there a way to add an app to it?
> There are a few things I would like to do but haven't figured out….go to a website and stream (I have streamed breaking news on my iPad - but would like to do that on Apple TV). I'd also like to install apps on there.
>
> Hubby set up something on my computer - but I have no clue what it is or how it works. When I ask him (he's a PC guy) he says he doesn't know.
>
> Argh!
>
> Thanks for any help!
>
> Jennifer
>
>
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>

Tue Apr 23, 2013 7:04 pm (PDT) . Posted by:

"Jennifer Roane" jenalr

I did download the AirPlay app but haven't figured out how it works yet.

Thanks for clarifying for me.

Jennifer

On Apr 23, 2013, at 9:53 AM, Ron West <ronwest@gmail.com> wrote:

>> I was given Apple TV for my birthday. I've not played with it much - but is there a way to add an app to it?
>
> nope.
>
>> There are a few things I would like to do but haven't figured out….go to a website and stream (I have streamed breaking news on my iPad - but would like to do that on Apple TV). I'd also like to install apps on there.
>>
>
> you can use AirPlay to stream audio and video from your iPad to the aTV.
>
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>

Tue Apr 23, 2013 7:05 pm (PDT) . Posted by:

"Jennifer Roane" jenalr

Thanks I will check these out and hopefully they'll explain everything to me.

Jennifer

On Apr 23, 2013, at 9:53 AM, Pat Taylor <pat412@mac.com> wrote:

> This support article from Apple might help with streaming from your iPad:
>
> http://support.apple.com/kb/ht5209
>
> This article addresses mirroring from your Mac running Mountain Lion:
>
> http://support.apple.com/kb/ht5404
>
> On Apr 23, 2013, at 7:33 AM, Jennifer Roane <jroane@knology.net> wrote:
>
>> I was given Apple TV for my birthday. I've not played with it much - but is there a way to add an app to it?
>> There are a few things I would like to do but haven't figured out….go to a website and stream (I have streamed breaking news on my iPad - but would like to do that on Apple TV). I'd also like to install apps on there.
>>
>> Hubby set up something on my computer - but I have no clue what it is or how it works. When I ask him (he's a PC guy) he says he doesn't know.
>>
>> Argh!
>>
>> Thanks for any help!
>>
>> Jennifer
>>
>>
>>
>> ------------------------------------
>>
>> Group FAQ:
>> <http://www.macsupportcentral.com/policies/>
>>
>> Yahoo! Groups Links
>>
>>
>>
>
>
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>

Tue Apr 23, 2013 7:11 am (PDT) . Posted by:

"Jane Klorer" janelily11

Thank you all for your words of help and wisdom! I was very intrigued about the copper wire info and land lines and connections! I live in an area that is very sparsely populated and has taken a great deal of damage from the weather since around Dec. 2008 ! Tornadoes severe T-Storms and the 2 hurricanes that hit the Northeast! The only reason I am mentioning this is to add some info and pose a question ?

The 2 old houses closest to me were destroyed and abandoned because of destruction! Neither house is habitable and as you might imagine that creates in this economy people stealing copper and my question is as I have heard the copper ? wiring from the local cell towers was stolen! Also the 3 actually vacant local homes were vandalized and stripped of all copper before the owners finally stopped trying to get any help from their homeowners insurance and moved in with relatives! The houses have signs ,telling people to stay out etc! and are I heard from the tax collector owned by the mortgage companies now! They all have significant tracts of land and so am just curious to know if the copper could have been stolen and if that could create the trouble with the landline connections ! and if the fact that the cell towers were also robbed of their copper if that could weaken cell connections that were never very good to start?

Another question is about the age of the house? It was built in 1786 and wiring was obviously redone before I bought it in 1999 when the economy and weather were much better! All of my connection issues are intermittent! I guess that is normal for wireless? If I sit in my yard and use my 2009 iPod touch it has no connection issues to the router in the house but the 2011 iPad 2 can only connect closer to the house! Talking maybe 40 feet closer to the router! Since the problems are all intermittent, would that rule out theft of copper wiring? If I understood the landline connection explanation it either connects or does not? Anyway, Thank you all again! When I can get a day to sit and talk to Applecare I will try to do that! The local church is very close to the age of the house as the house was built as a parsonage for the church in the 1700's! They are at the top of the hill right next to the Verizon office and use Verizon DSL and phones Landlines !! I am only about 500 yards from the CO! My connection is always strong when Verizon checks it! Am thinking I might ask a woman who lives up higher on the hill/mountain and is very Apple savvy to come here to see the setup if she has a little time! She is using DSL and Apple for everything! Her home is much newer like maybe the 1990's and she loves antiques so I hope will come as she did help me one time by advising that I get iCloud as we were all switching! I would be very curious to see if she has an iPhone and ask her for her thoughts ?
Will let you know if she comes up with any good ideas! Thanks again! Jane Klorer

Tue Apr 23, 2013 1:34 pm (PDT) . Posted by:

"N.A. Nada"

Jane,

You have rambled over at least four kinds of communications. All which have different possible solutions.

What specifically, is the problem you are having? If it is more than one problem, then define each problem separately.

Stolen copper wire has nothing to do with Apple problems, nor Jane's problems, so I will keep that part of this post brief.

Referring to phone lines as copper wire is just a nick-name for landlines. There is so little copper in phone lines that I doubt that they get stolen, even in remote areas. I imagine that there is slightly more dense concentration in cell towers, but only slightly, and I imagine they would bet repaired rapidly.

I live in the largest metro area of Oregon, but I have some experience with cellular signals in remote areas. I used to travel to "wide-spots in the road" and sometimes literally work in some farmers field. Areas where the population density was around 25 per square mile, which is about as low as you can go and possibly expect to find cellular service. This is empirical knowledge, in other words gained through observation.

There is really no intermittent cellular service. There is spotty service, but not intermittent. The difference is repeatability. First you start with a weak signal, at say the far edge of a cellular signal. Then you have obstructions near the receiver. In one spot you may have a weak signal, but move 5, 10 or 20 feet and you have no signal. Oh, and the obstruction does not need to be a static item. I have seen the blower in a HVAC unit block a weak signal. Running blower and no signal, stopped blower signal.

Jane, you are confusing landline, DSL, cellular signals and WiFi. They are all different. The first two are sent over wire, and the second are sent with radio waves. While both pairs are similar to the other in the pair, they all have different issues, and are separate means of communicating.

When you think of cellular or WiFi, think of line of sight and X-ray vision. For example, years ago when WiFi was new I went to a neighbor to show him my WiFi. The signal was good at his door, but I could not get a signal sitting on his sofa. Why, then I imagined I had X-ray vision to see my Wi-Fi base station. Oops! There was a cinderblock firewall and his refrigerator in the way. I moved over one seat, and bingo I had a good signal.

Your iPod Touch and iPad issues are WiFi issues. Your WiFi signal problems are not intermittent. They are repeatable as you have defined them. The construction of your house is part of the problem. I assume it is either stone and masonry, and/or timber construction. Both WiFi and cellular are blocked by stone and masonry, and thick wood can also block them.

The Verizon office is very probably not the CO or switching office. And even with strong DSL signal, that has nothing to do with your WiFi signal inside or outside the house. Those are two completely different forms of communication.

Your neighbor's home being built in the 1990's, is probably what is called a stick-construction, and built with 2x4 and other 2x lumber. She is not going to have the problems with WiFi signals that you are having, if my two assumptions are correct.

If the problem is the signal out into your yard, you need some sort of repeater. If it is cellular reception, you need a different type of repeater, and tell me who your cellular provider is. To resolve either, you will need tell me about the construction of your home.

Brent

On Apr 23, 2013, at 7:11 AM, Jane Klorer wrote:

Thank you all for your words of help and wisdom! I was very intrigued about the copper wire info and land lines and connections! I live in an area that is very sparsely populated and has taken a great deal of damage from the weather since around Dec. 2008 ! Tornadoes severe T-Storms and the 2 hurricanes that hit the Northeast! The only reason I am mentioning this is to add some info and pose a question ?

The 2 old houses closest to me were destroyed and abandoned because of destruction! Neither house is habitable and as you might imagine that creates in this economy people stealing copper and my question is as I have heard the copper ? wiring from the local cell towers was stolen! Also the 3 actually vacant local homes were vandalized and stripped of all copper before the owners finally stopped trying to get any help from their homeowners insurance and moved in with relatives! The houses have signs ,telling people to stay out etc! and are I heard from the tax collector owned by the mortgage companies now! They all have significant tracts of land and so am just curious to know if the copper could have been stolen and if that could create the trouble with the landline connections ! and if the fact that the cell towers were also robbed of their copper if that could weaken cell connections that were never very good to start?

Another question is about the age of the house? It was built in 1786 and wiring was obviously redone before I bought it in 1999 when the economy and weather were much better! All of my connection issues are intermittent! I guess that is normal for wireless? If I sit in my yard and use my 2009 iPod touch it has no connection issues to the router in the house but the 2011 iPad 2 can only connect closer to the house! Talking maybe 40 feet closer to the router! Since the problems are all intermittent, would that rule out theft of copper wiring? If I understood the landline connection explanation it either connects or does not? Anyway, Thank you all again! When I can get a day to sit and talk to Applecare I will try to do that! The local church is very close to the age of the house as the house was built as a parsonage for the church in the 1700's! They are at the top of the hill right next to the Verizon office and use Verizon DSL and phones Landlines !! I am only about 500 yards from the CO! My connection is always strong when Verizon checks it! Am thinking I might ask a woman who lives up higher on the hill/mountain and is very Apple savvy to come here to see the setup if she has a little time! She is using DSL and Apple for everything! Her home is much newer like maybe the 1990's and she loves antiques so I hope will come as she did help me one time by advising that I get iCloud as we were all switching! I would be very curious to see if she has an iPhone and ask her for her thoughts ?
Will let you know if she comes up with any good ideas! Thanks again! Jane Klorer

[Non-text portions of this message have been removed]

Tue Apr 23, 2013 2:01 pm (PDT) . Posted by:

"Denver Dan" denverdan22180

Howdy.

Jane, some info about DSL.

I worked for the Baby Bell phone company headquartered in Denver
(covered 14 western US States) and worked on the engineering proposal
RFI/RFP/RFQs for the first DSL to be installed by that company.

Stolen copper from other houses will not affect your DSL land line
signal.

This "copper" is also called "twisted pair." The copper strands are
twisted to reduce interference.

You may hear the term "POTS" used by your phone company
representative. POTS only means Plain Old Telephone Service and is
what was initiated by Alexander G. Bell in 1876.

Here's the "rules" of DSL.

DSL means Digital Subscriber Line. The "digital" is important.
In other countries, like the UK, DSL is often seen as ADSL but it's the
same technology.

For DSL to work the phone company has to install the right kind of
digital switch in the Central Office (CO) building near your house that
your land line runs to.

They have to install a DSL box on your house.

Your phone company's line from your house to the CO must be
approximately 15,000 feet in length (this is less that 3 miles).
Shorter is better. Hills and mountains don't make any difference other
than to add length to the line.

DSL is available in slower and faster speeds depending on the equipment
installed by the phone company.

An old phone line from your house to the CO, with old weather covers,
with trees that brush it, with lots of wet weather can negatively
impact your DSL signal quality and slow it down or stop it. Old phone
lines outdoors can be negatively impacted by bad weather.

It is the responsibility of the phone company to test and keep their
phone line working to your house's DSL box. From the DSL box on inside
is called CPE by the phone company (Customer Premise Equipment). But
the phone company doesn't like to send a union installer to just check
line condition and often uses instead a test signal in their office and
this may not give an accurate report of line condition. Insist that an
installer check the line, check for weather problems, trees, and
moisture in connections.

Inside your house you should have an experienced telephone installer
check the condition of your own phone lines in the walls and also check
for phone jack status called "polarity." The correct polarity can
improve signal quality while incorrect polarity may allow a voice call
but cause problems for digital data like DSL.

If you do have an installer check things, I recommend asking for a
union installer since in my experience they have more years of on the
job training and experience and very often do a better job. They've
seen "it all."

It is normal and typical that your DSL download speed will be greater
than your DSL upload speed.

- - - - -
If you have a weak WiFi signal, remember that WiFi is impacted by the
type of materials it has to pass through. Metal is difficult. Wood is
easy. Stone can be difficult. So if your WiFi router/antenna is
located where the signal will be blocked by a furnace, by duct work, by
a refrigerator, or by thick stone wall, then try relocated the WiFi
router.

You can also buy your own WiFi range extender. This is a device that
you locate part way between the router and where you want to receive
the signal and it boosts it and sends it further.

Good luck.

Denver Dan

On Tue, 23 Apr 2013 10:11:54 -0400, Jane Klorer wrote:
> Thank you all for your words of help and wisdom! I was very intrigued
> about the copper wire info and land lines and connections! I live in
> an area that is very sparsely populated and has taken a great deal of
> damage from the weather since around Dec. 2008 ! Tornadoes severe
> T-Storms and the 2 hurricanes that hit the Northeast! The only reason
> I am mentioning this is to add some info and pose a question ?
>
> The 2 old houses closest to me were destroyed and abandoned because
> of destruction! Neither house is habitable and as you might imagine
> that creates in this economy people stealing copper and my question
> is as I have heard the copper ? wiring from the local cell towers was
> stolen! Also the 3 actually vacant local homes were vandalized and
> stripped of all copper before the owners finally stopped trying to
> get any help from their homeowners insurance and moved in with
> relatives! The houses have signs ,telling people to stay out etc! and
> are I heard from the tax collector owned by the mortgage companies
> now! They all have significant tracts of land and so am just curious
> to know if the copper could have been stolen and if that could create
> the trouble with the landline connections ! and if the fact that the
> cell towers were also robbed of their copper if that could weaken
> cell connections that were never very good to start?
>
> Another question is about the age of the house? It was built in 1786
> and wiring was obviously redone before I bought it in 1999 when the
> economy and weather were much better! All of my connection issues
> are intermittent! I guess that is normal for wireless? If I sit in my
> yard and use my 2009 iPod touch it has no connection issues to the
> router in the house but the 2011 iPad 2 can only connect closer to
> the house! Talking maybe 40 feet closer to the router! Since the
> problems are all intermittent, would that rule out theft of copper
> wiring? If I understood the landline connection explanation it either
> connects or does not? Anyway, Thank you all again! When I can get a
> day to sit and talk to Applecare I will try to do that! The local
> church is very close to the age of the house as the house was built
> as a parsonage for the church in the 1700's! They are at the top of
> the hill right next to the Verizon office and use Verizon DSL and
> phones Landlines !! I am only about 500 yards from
> the CO! My connection is always strong when Verizon checks it! Am
> thinking I might ask a woman who lives up higher on the hill/mountain
> and is very Apple savvy to come here to see the setup if she has a
> little time! She is using DSL and Apple for everything! Her home is
> much newer like maybe the 1990's and she loves antiques so I hope
> will come as she did help me one time by advising that I get iCloud
> as we were all switching! I would be very curious to see if she has
> an iPhone and ask her for her thoughts ?
> Will let you know if she comes up with any good ideas! Thanks again!
> Jane Klorer
>

Tue Apr 23, 2013 7:59 am (PDT) . Posted by:

"Jim Saklad" jimdoc01

> This is very interesting. I subscribe to several forums devoted to Windows users, and questions about Mac operating systems come up all the
> time. I have NEVER seen any of the Windows users rebuff questions about
> Mac systems there. This is pretty revealing.

Maybe it is, and maybe it isn't.
A lot of long-time Mac (and other non-MS) users have been, over the years, highly offended by Microsoft and feel NO compulsion to help with a completely non-Mac problem.

Tue Apr 23, 2013 9:06 am (PDT) . Posted by:

"Barry Austern" barryaus


On Apr 23, 2013, at 1:33 AM, Ardell Faul wrote:

> This is very interesting. I subscribe to several forums devoted to
> Windows users, and questions about Mac operating systems come up all the
> time. I have NEVER seen any of the Windows users rebuff questions about
> Mac systems there. This is pretty revealing.

The Windoze groups, then, are poorly moderated. If I were a subscriber to such a group I would be pretty ticked off at off-topic drivel. Frankly, this discussion of what is and what is not off-topic is itself getting close to off-topic and I hope the moderators here notice that.
--
Barry Austern
barryaus@fuse.net

[Non-text portions of this message have been removed]

Tue Apr 23, 2013 1:16 pm (PDT) . Posted by:

"Charles Carroll" charlesmarkcarroll

If you do want to try and save it at least enough to run Belarc Advsior or
Speccy (Tools that can prinout all installed software, reg keys, added
users, etc.) a real boon when re-installing a machine....

THOROUGH BADDY CLEAN:

Reboot in Safe mode with networking by rebooting and holding down F8 key.
None of this will permanently fix your computer unless you are in SAFE MODE
w/ NETWORKING
1. Download RKill and run it
2. Download ComboFix from BleepingComputer.org and run it
3. Download SmitFraudFix and run it
4. Download AntiMalwareBytes to catch everything those did not

I can clean any machine no matter how badly infected with these tools in
safe mode. Will keep recurring if attempted in Normal Mode. Safe mode is
the key.

If you don't do that at least go into SAFE MODE and google how to find
Windows Reg key and MS-Office Reg Key from registry and write it down then
if you re-install them both you can use anyone's CD and have a registration
key when asked.

I often do this because reloading/recreating an entire machine and saving
data is a time consuming task i.e.

1) format the disk or install a fresh disk
2) get the MFR original CD and install the base OS
3) get the MFR original CDs for all drivers (motherboard, ports, printers,
etc.)
4) Once up and online do a half dozen windows updates to get your security
service packs and hotfixes in place (reboot a lot, wait a while for
downloads if internet is slow)
Nlite can help at this stage if you have a fast network at work you can
download service packs and hotfixes and NLite consolidates them into 1
install
5) install protection against Viruses, Malware, Spyware, Trojans, et al
immediately so you do not repeat the same mess that got you here
6) Install a browser because if your drivers came from Internet or Windows
Update you have to get and download them too
7) install all software from original CDs
8) update all software from service packs
9) Install all software from Internet (Chrome, FireFox, IE, Belarc, Speccy,
etc.)
Keep in mind a fresh install won't have browser favorites (unless you are
using Chrome fave sync or add-ins that do similar things), will not have
spell checked add words, will not have Macros, will not have your
documents, iTunes music, etc. you must get those from backups, cloud (like
DropBox or the like) or put your old drive in a USB 3/2 and/or ESATA
firewire enclosure and get the files (hopefully the protection you
installed in Step 5 will protect you against infected documents). if you
visit websites and have them remember your passwords you will not have any
of that any may have to dig up long forgotten passwords or reset passwords.

On Mon, Apr 22, 2013 at 10:28 PM, Richard Meyeroff <rem@meyeroff-c-c.com>wrote:

> **
>
>
> I have a client that has lost their install disks and all docs for
> windows xp pro.His machine has become infected to the point of no
> return except for a complete install. it is an old gateway and he
> doesn't want to buy a new machine. Do any of you know where I can get
> a legitamate copy of XP pro as well as all of the service packs.
>
> Please email me at rem@meyeroff-c-c.com
> --
> Have a Happy & Enjoy
>
> Richard Meyeroff
>
> rem@meyeroff-c-c.com
>
>

[Non-text portions of this message have been removed]

Tue Apr 23, 2013 6:07 pm (PDT) . Posted by:

"Richard Meyeroff" rellmeyer

Thank you for your Help it is greatly appreciated.

>If you do want to try and save it at least enough to run Belarc Advsior or
>Speccy (Tools that can prinout all installed software, reg keys, added
>users, etc.) a real boon when re-installing a machine....
>
>THOROUGH BADDY CLEAN:
>
>Reboot in Safe mode with networking by rebooting and holding down F8 key.
>None of this will permanently fix your computer unless you are in SAFE MODE
>w/ NETWORKING
>1. Download RKill and run it
>2. Download ComboFix from BleepingComputer.org and run it
>3. Download SmitFraudFix and run it
>4. Download AntiMalwareBytes to catch everything those did not
>
>I can clean any machine no matter how badly infected with these tools in
>safe mode. Will keep recurring if attempted in Normal Mode. Safe mode is
>the key.
>
>If you don't do that at least go into SAFE MODE and google how to find
>Windows Reg key and MS-Office Reg Key from registry and write it down then
>if you re-install them both you can use anyone's CD and have a registration
>key when asked.
>
>I often do this because reloading/recreating an entire machine and saving
>data is a time consuming task i.e.
>
>1) format the disk or install a fresh disk
>2) get the MFR original CD and install the base OS
>3) get the MFR original CDs for all drivers (motherboard, ports, printers,
>etc.)
>4) Once up and online do a half dozen windows updates to get your security
>service packs and hotfixes in place (reboot a lot, wait a while for
>downloads if internet is slow)
> Nlite can help at this stage if you have a fast network at work you can
>download service packs and hotfixes and NLite consolidates them into 1
>install
>5) install protection against Viruses, Malware, Spyware, Trojans, et al
>immediately so you do not repeat the same mess that got you here
>6) Install a browser because if your drivers came from Internet or Windows
>Update you have to get and download them too
>7) install all software from original CDs
>8) update all software from service packs
>9) Install all software from Internet (Chrome, FireFox, IE, Belarc, Speccy,
>etc.)
> Keep in mind a fresh install won't have browser favorites (unless you are
>using Chrome fave sync or add-ins that do similar things), will not have
>spell checked add words, will not have Macros, will not have your
>documents, iTunes music, etc. you must get those from backups, cloud (like
>DropBox or the like) or put your old drive in a USB 3/2 and/or ESATA
>firewire enclosure and get the files (hopefully the protection you
>installed in Step 5 will protect you against infected documents). if you
>visit websites and have them remember your passwords you will not have any
>of that any may have to dig up long forgotten passwords or reset passwords.

--
Have a Happy & Enjoy

Richard Meyeroff
tel: 410-258-7503
http://www.meyeroff-c-c.com
rem@meyeroff-c-c.com

Tue Apr 23, 2013 8:00 am (PDT) . Posted by:

"Carol Corley" floridabouvs

I am just looking into Aperture vs Lightroom, and a person on another group had a big problem with iPhoto and Aperture crashing but has never had a problem with Lightroom and had almost 70,000 photos on it.
Carol

Sent from my iPad 3

Tue Apr 23, 2013 8:05 am (PDT) . Posted by:

"Carol Corley" floridabouvs

Hi, thanks all for the suggestions. My Mac can read the WD but can't access the photos because I have them in a program called ZoomBrowser (Canon). So next I am going to install ZoomBrowser on an old PC as connect the WD and see if I can load the pix one at a time onto a flash drive and then connect the flash drive to the Mac. About 500 or so photos, so I can edit as I go along.
Is there any reason the Mac couldn't accept the photos from a flash drive if I take them out of Zoom Browser?
Thanks,
Carol

So, a Western Digital MyBook should connect to your Macintosh and if it
is formatted as NTFS for Windows you should be able to move files FROM
it to your Macintosh.

If you can't, then some other problem is happening such as a failed WD
MyBook (a very common experience), a bad cable, a bad port on the WD
MyBook drive case.

Try a different cable. Can I assume it is a USB cable?
Try plugging it into a different USB port on Mac.
Does the WD MyBook power up when you turn it on? Do you hear it
spinning up?

Have you tried turning off the WD MyBook, or disconnecting the USB
cable, booting your Mac, after fully booted, turn on and plug in USB
cable. Does it mount the dick icon?

Have you tried connecting the MyBook to a shut down Macintosh and then
booting the Mac?

I recently received a WD MyBook from a relative, new, formatted for
Windows NTFS, and I could copy files FROM it to my Mac on first try. I
got the Texera driver for NTFS for Macintosh and was able to copy files
TO the WD drive with zero problems. Copied lots of photos and sent it
back to the relative.

My experience with WD MyBook drives has been pretty abysmal. I don't
trust them (having had one). In fact both the drive case, the bridge
chip logic board in the case, and the drive itself became defective
after about 8 months of use and I finally put the beast on a concrete
floor and took a 16 lb sledge hammer to it and reduced it to slivers,
dust, and shards. Very satisfying.

Denver Dan

Sent from my iPad 3

Tue Apr 23, 2013 10:25 am (PDT) . Posted by:

"Otto Nikolaus" nikyzf

Yes, Canon provide PC and Mac apps with their cameras, but I doubt very
much that the photos are "in" the app.

I bet they're in My Pictures (XP) or Pictures (Vista and 7). If you start
up iPhoto I think it gives you the option of searching for photos. Why not
try that?

Otto

On 23 April 2013 16:05, Carol Corley <floridabouvs@gmail.com> wrote:

> Hi, thanks all for the suggestions. My Mac can read the WD but can't
> access the photos because I have them in a program called ZoomBrowser
> (Canon). So next I am going to install ZoomBrowser on an old PC as connect
> the WD and see if I can load the pix one at a time onto a flash drive and
> then connect the flash drive to the Mac. About 500 or so photos, so I can
> edit as I go along.
> Is there any reason the Mac couldn't accept the photos from a flash drive
> if I take them out of Zoom Browser?
>

[Non-text portions of this message have been removed]

Tue Apr 23, 2013 4:22 pm (PDT) . Posted by:

"Otto Nikolaus" nikyzf

This thread seems to have generated quite a negative response. It clearly
*is* off-topic but I see no reason why we need to be as draconian as some
seem to want.

Can I suggest that any replies to Richard's OP be sent only to his email
address and *not* to the group thread? Is that too obvious?

Otto
(moderating)

On 23 April 2013 21:15, Charles Carroll <911@learnasp.com> wrote:

[Non-text portions of this message have been removed]

GROUP FOOTER MESSAGE