3/29/2013

[macsupport] Digest Number 9461

Mac Support Central

15 New Messages

Digest #9461
1.1
2.1
Re: Windows 7 and Parallels Desktop by "Jim McGarvie" jgarv2002
2.2
Re: Windows 7 and Parallels Desktop by "Jim McGarvie" jgarv2002
2.3
Re: Windows 7 and Parallels Desktop by "David Brostoff" dcbrostoff
2.4
Re: Windows 7 and Parallels Desktop by "Jim McGarvie" jgarv2002
2.5
Re: Windows 7 and Parallels Desktop by "David Brostoff" dcbrostoff
2.6
Re: Windows 7 and Parallels Desktop by "Jim McGarvie" jgarv2002
2.7
Re: Windows 7 and Parallels Desktop by "David Brostoff" dcbrostoff
2.8
Re: Windows 7 and Parallels Desktop by "David Brostoff" dcbrostoff
2.9
Re: Windows 7 and Parallels Desktop by "Jim McGarvie" jgarv2002
2.10
Re: Windows 7 and Parallels Desktop by "Jim McGarvie" jgarv2002
2.11
Re: Windows 7 and Parallels Desktop by "David Brostoff" dcbrostoff
3a
Re: printer suggestions by "Doris" untoldexpressions

Messages

Thu Mar 28, 2013 6:56 pm (PDT) . Posted by:

"Barry Austern" barryaus


On Mar 28, 2013, at 9:26 PM, N.A. Nada wrote:

>
> As I understand it:
>
> Commercially "burned" discs are really stamped. How does the laser read through the silkscreened label?
>
> User burned disc have "color shifting inks" within the disk. ReWriteable, just means you can reverse the color shift, and write over it again. If you put a paper or opaque plastic label on a W or RW disc, the laser would not a be able to read it properly.
>
> If you have ever looked inside a disc reader the laser is on the side opposite of the label.

OK. Visualize it this way. The actual "guts" of a disc are very thin, kind of the thickness of a photographic film. On the bottom of the disc is a transparent layer to protect the active surface, which gives it its total thickness.
--
Barry Austern
barryaus@fuse.net

[Non-text portions of this message have been removed]

Thu Mar 28, 2013 8:25 pm (PDT) . Posted by:

"OBrien" conorboru

On Thu, 28 Mar 2013 21:56:27 -0400, Barry Austern wrote:
> OK. Visualize it this way. The actual Â"gutsÂ" of a disc are very thin,
> kind of the thickness of a photographic film. On the bottom of the
> disc is a transparent layer to protect the active surface, which
> gives it its total thickness.

Yes…the data resides on the bottom of the silver/gold film layer on the top of the disc. The film is +extremely+ thin (microns thick).


. . . . . . . . . . . . . . . . . . . . . .

O'Brien â€"â€"â€" â€"... .-. .. . -.

Thu Mar 28, 2013 8:15 pm (PDT) . Posted by:

"Jim McGarvie" jgarv2002

Thanks to all who offered advice for me. Otto, yes I did try the reset; didn't help.

I took the machine to the nearest Genius Bar and the genius there came back out in a few minutes and claimed my machine won't accept more than 4 GB in each slot. Well, I know that isn't right because for a while I had it working with an 8 GB in one slot and my old 2 GB in the other, and the computer reported seeing 10 GB.

He then informed me that the reason it wouldn't boot when I put my old 2 GB cards back in was because one of them was the wrong kind of memory and wouldn't work. When I informed him it had been working fine for over two years he didn't know what to say, other than maybe I zapped it with static electricity. I can't deny that possibility. So I'm typing on it now with a grand total of 2 GB of RAM. Typing is fine, of course, but other operations are noticeably sluggish. And I won't even attempt to run Windows under Parallel Desktop!

I called DMS and he shipped me two 4 GB cards. Tracking shows it arriving Monday. He included a postage-paid envelope in which to return the cards which didn't work, even though he swears they should. Pretty good service, I think.

Best,

Jim

On Mar 28, 2013, at 12:18 PM, Otto Nikolaus <otto.nikolaus@googlemail.com> wrote:

That will do, thanks. :)

Different sources say different things when it comes to max RAM for this
model. Some say 16; some, including Crucial, say 8.

It's a worry that your MBP will now not start at all, even with the
original RAM. Have you tried an NVRAM reset?
"Press Option-Command-P-R until you hear startup sound a second time."

Otto

On 28 March 2013 14:10, Jim McGarvie <jim@mcgarvie.us> wrote:

> Not sure how much info you need and don't have the doorstop with me, but
> it is a 13 inch MBP 2.4 GHz. At least two sources agree it should accept 16
> GB including DMS tech support with whom I just got off the phone. He was
> guessing I need to make sure the modules are seated, which I have attempted
> to do at least 6 times. He also thought I might need to reinstall the OS
> from original disk.
>
> Remember, even if it turns out my machine won't accept 16GB it worked fine
> with 10 so we know the 8 GB limit is incorrect.
>
> Bottom line is I can no longer get it to start with the original 4 GB.
> Guess it is time to go to the Apple store.
>

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

Thu Mar 28, 2013 8:22 pm (PDT) . Posted by:

"Jim McGarvie" jgarv2002

Hi Brent,

Yep, I just checked and I have the latest EFI Firmware.

Jim

On Mar 28, 2013, at 12:41 PM, "N.A. Nada" <whodo678@comcast.net> wrote:

Read OWC's site again. It say for _all_ MBP "up to 16 GB", but when you drill down to your model it says 8 GB, no mention of the OS.

DMS seems to be the only one who thinks it will work with 16 GB and 10.7.5. As Jim asked, do you have the latest EFI Firmware?

Brent

On Mar 28, 2013, at 5:04 AM, jgarv2002 wrote:

Thanks for the reply, Brent. You may be right, but both DMS and OWC claimed it would with the latest versions of OS X.

Best,

Jim

--- In macsupportcentral@yahoogroups.com, "N.A. Nada" <whodo678@...> wrote:
>
> Your MBP can not handle 16 GB. It can handle a maximum total of 8 GB. That is from MacTracker and my favorite RAM supplier MemoryX.com. Both would show if you could use the amount Apple recommends. It can not recognize two 8 GB sticks.
>
> I would try to reset the PRAM or what ever it is called today. If that does not work, then take it into Apple.
>
> Brent
>
>
> On Mar 27, 2013, at 8:54 PM, jgarv2002 wrote:
>
> My 16 GB of RAM arrived today from DMS and I eagerly installed it. I was disappointed when the computer froze during boot. Got the tone, the grey screen, the Apple logo and the spinning wheel. But after a couple of minutes the spinning wheel quit spinning. I tried a few times, reseating the cards each time.
>
> Finally I got the bright ( in retrospect, maybe not) idea to try to determine if one of the new cards was good so I replaced one of the new 8 GB cards with one of my old 2 GB ones. It worked! System information reported both modules accurately and said both were good.
>
> Just for fun (?) I decided to try the other new card along with the old one and it worked too! So both new 8 GB cards are good but wouldn't work together? DMS says my mid-2010 MBP 13" will run 16 GB but mine didn't seem to want to. But it did run 10.
>
> Not content, I decided to remove my old 2 GB card thinking that it isn't recommended to run two different size memory cards and that maybe it would actually work better with just the one 8 GB card. Wouldn't boot; same symptoms as above. Tried the other card. It wouldn't boot either. Tried in the upper slot instead of lower. Wouldn't boot. Does the MBP require a card in each slot?
>
> So I gave up and put a 2 GB card back in. This time it not only didn't boot but all I got was a black screen and a single beep every 5 seconds. I tried every combination of cards and finally ended up with my original cards. No joy.
>
> I googled beeps and they seem to indicate RAM issues (no surprise there). But one source suggested resetting PRAM (I think it was). I attempted that but didn't seem to do anything.
>
> Any suggestions before I go to the Apple store?
>
> Thanks!
>
> Best,
>
> Jim
>

[Non-text portions of this message have been removed]

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Thu Mar 28, 2013 8:48 pm (PDT) . Posted by:

"David Brostoff" dcbrostoff

On Mar 28, 2013, at 20:15 , Jim McGarvie <jim@mcgarvie.us> wrote:

> He then informed me that the reason it wouldn't boot when I put my old 2 GB cards back in was because one of them was the wrong kind of memory and wouldn't work. When I informed him it had been working fine for over two years he didn't know what to say, other than maybe I zapped it with static electricity. I can't deny that possibility.
<snip>
> I called DMS and he shipped me two 4 GB cards. Tracking shows it arriving Monday. He included a postage-paid envelope in which to return the cards which didn't work, even though he swears they should. Pretty good service, I think.

Before you give up, I would try carefully reseating the 8 GB modules one more time. (Or, if you are like me, several more times.) Sometimes it takes just a little extra wiggle and push. I would also follow the suggestions at the following link on avoiding static electricity while handling RAM: <http://support.apple.com/kb/HT1270?viewlocale=en_US&locale=en_US#link1>

Googling "macbook pro mid 2010 max ram" (without the quotes) turns up, among other things, this interesting post:

<http://www.ifixit.com/Answers/View/16998/Max+ram+in+mid-2010+MacBook>
"I'm on 8GB RAM in my macbook pro 13', mid-2010. This is the one with core2duo, but DDR3 Ram. There is a lively discussion in an apple forum that it can support 16gb (2x8GB) DDR3 now, due to a recent EFI firmware update. Actually all the core i5 models around that time (2010 15'' and 2011 laptops) are having problems with 16GB, [w]hereas the 2010 core2duo models seem to run solid with 16gb ram.
Yay!
Apple forum:
https://discussions.apple.com/thread/276...
OWC certified its 16gb moduls for these 2010 mac owners:
http://blog.macsales.com/16302-some-2010…"

There are other Apple discussions that say the opposite. I haven't read all of them so I really don't have an opinion.

David

Thu Mar 28, 2013 8:55 pm (PDT) . Posted by:

"Jim McGarvie" jgarv2002

Thanks David. I hate to give up, so I may just try it again.

I actually followed the exact website you linked to, and followed the instructions to "touch something metal." The genius at Apple told me that wasn't always good enough, and recommended using a regular static electricity wristband. I have one, and will do so next time.

Yes, there seems to be no end to opinions about which exact model will accept how much RAM. I'm thinking it must not be an exact science….

Best,

Jim

On Mar 28, 2013, at 8:48 PM, David Brostoff <davbro@earthlink.net> wrote:

On Mar 28, 2013, at 20:15 , Jim McGarvie <jim@mcgarvie.us> wrote:

> He then informed me that the reason it wouldn't boot when I put my old 2 GB cards back in was because one of them was the wrong kind of memory and wouldn't work. When I informed him it had been working fine for over two years he didn't know what to say, other than maybe I zapped it with static electricity. I can't deny that possibility.
<snip>
> I called DMS and he shipped me two 4 GB cards. Tracking shows it arriving Monday. He included a postage-paid envelope in which to return the cards which didn't work, even though he swears they should. Pretty good service, I think.

Before you give up, I would try carefully reseating the 8 GB modules one more time. (Or, if you are like me, several more times.) Sometimes it takes just a little extra wiggle and push. I would also follow the suggestions at the following link on avoiding static electricity while handling RAM: <http://support.apple.com/kb/HT1270?viewlocale=en_US&locale=en_US#link1>

Googling "macbook pro mid 2010 max ram" (without the quotes) turns up, among other things, this interesting post:

<http://www.ifixit.com/Answers/View/16998/Max+ram+in+mid-2010+MacBook>
"I'm on 8GB RAM in my macbook pro 13', mid-2010. This is the one with core2duo, but DDR3 Ram. There is a lively discussion in an apple forum that it can support 16gb (2x8GB) DDR3 now, due to a recent EFI firmware update. Actually all the core i5 models around that time (2010 15'' and 2011 laptops) are having problems with 16GB, [w]hereas the 2010 core2duo models seem to run solid with 16gb ram.
Yay!
Apple forum:
https://discussions.apple.com/thread/276...
OWC certified its 16gb moduls for these 2010 mac owners:
http://blog.macsales.com/16302-some-2010…"

There are other Apple discussions that say the opposite. I haven't read all of them so I really don't have an opinion.

David

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Thu Mar 28, 2013 9:02 pm (PDT) . Posted by:

"David Brostoff" dcbrostoff

On Mar 28, 2013, at 20:22 , Jim McGarvie <jim@mcgarvie.us> wrote:

> Yep, I just checked and I have the latest EFI Firmware.

Just to make sure all the bases are covered, did you check according to what it says in the following article?
<http://support.apple.com/kb/HT1237?viewlocale=en_US&locale=en_US>

David

Thu Mar 28, 2013 9:05 pm (PDT) . Posted by:

"Jim McGarvie" jgarv2002

Thanks, David, that is the same article I used.

Best,

Jim
Sent from my iPad

On Mar 28, 2013, at 21:02, David Brostoff <davbro@earthlink.net> wrote:

> On Mar 28, 2013, at 20:22 , Jim McGarvie <jim@mcgarvie.us> wrote:
>
> > Yep, I just checked and I have the latest EFI Firmware.
>
> Just to make sure all the bases are covered, did you check according to what it says in the following article?
> <http://support.apple.com/kb/HT1237?viewlocale=en_US&locale=en_US>
>
> David
>
>

[Non-text portions of this message have been removed]

Thu Mar 28, 2013 9:05 pm (PDT) . Posted by:

"David Brostoff" dcbrostoff

On Mar 28, 2013, at 12:41 , N.A. Nada <whodo678@comcast.net> wrote:

> Read OWC's site again. It say for _all_ MBP "up to 16 GB", but when you drill down to your model it says 8 GB, no mention of the OS.

Yes, but in addition to telling the OP on the telephone that 16 GB would work, OWC also has this to say on the subject:
<http://blog.macsales.com/16302-some-2010-mac-owners-can-get-more-ram-than-they-thought>

David

Thu Mar 28, 2013 9:17 pm (PDT) . Posted by:

"David Brostoff" dcbrostoff

On Mar 28, 2013, at 20:54 , Jim McGarvie <jim@mcgarvie.us> wrote:

> I actually followed the exact website you linked to, and followed the instructions to "touch something metal." The genius at Apple told me that wasn't always good enough, and recommended using a regular static electricity wristband. I have one, and will do so next time.
>
> Yes, there seems to be no end to opinions about which exact model will accept how much RAM. I'm thinking it must not be an exact science….

The wristband is certainly effective if it is properly grounded, but I have also used the touch-metal method (which Apple recommends in its literature, so I don't know why it isn't "always good enough") and seem never to have had a problem.

Were you able to find anyone in the Apple discussions who said that 16 GB worked for them?

I find it hard to believe that both OWC and DMS would say the RAM would work if it didn't. They are not in business to sell products that they know will be returned at their expense. It is also hard to believe that you are the first person who has bought such an upgrade from them, although of course anything is possible.

David

Thu Mar 28, 2013 9:26 pm (PDT) . Posted by:

"Jim McGarvie" jgarv2002

Actually it was DMS, not OWC, that I used. But your link seems to indicate OWC concurs with DMS.

Best,

Jim
Sent from my iPad

On Mar 28, 2013, at 21:05, David Brostoff <davbro@earthlink.net> wrote:

> On Mar 28, 2013, at 12:41 , N.A. Nada <whodo678@comcast.net> wrote:
>
> > Read OWC's site again. It say for _all_ MBP "up to 16 GB", but when you drill down to your model it says 8 GB, no mention of the OS.
>
> Yes, but in addition to telling the OP on the telephone that 16 GB would work, OWC also has this to say on the subject:
> <http://blog.macsales.com/16302-some-2010-mac-owners-can-get-more-ram-than-they-thought>
>
> David
>
>

[Non-text portions of this message have been removed]

Thu Mar 28, 2013 9:27 pm (PDT) . Posted by:

"Jim McGarvie" jgarv2002

I agree it should work for my machine and yes, I did read reports of it working for others.

Best,

Jim
Sent from my iPad

On Mar 28, 2013, at 21:17, David Brostoff <davbro@earthlink.net> wrote:

> On Mar 28, 2013, at 20:54 , Jim McGarvie <jim@mcgarvie.us> wrote:
>
>> I actually followed the exact website you linked to, and followed the instructions to "touch something metal." The genius at Apple told me that wasn't always good enough, and recommended using a regular static electricity wristband. I have one, and will do so next time.
>>
>> Yes, there seems to be no end to opinions about which exact model will accept how much RAM. I'm thinking it must not be an exact science….
>
> The wristband is certainly effective if it is properly grounded, but I have also used the touch-metal method (which Apple recommends in its literature, so I don't know why it isn't "always good enough") and seem never to have had a problem.
>
> Were you able to find anyone in the Apple discussions who said that 16 GB worked for them?
>
> I find it hard to believe that both OWC and DMS would say the RAM would work if it didn't. They are not in business to sell products that they know will be returned at their expense. It is also hard to believe that you are the first person who has bought such an upgrade from them, although of course anything is possible.
>
> David
>
>
>
>
>
>
>
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>
>

Thu Mar 28, 2013 11:06 pm (PDT) . Posted by:

"David Brostoff" dcbrostoff

On Mar 28, 2013, at 21:26 , Jim McGarvie <jim@mcgarvie.us> wrote:

> Actually it was DMS, not OWC, that I used. But your link seems to indicate OWC concurs with DMS.

Yes--I know you ordered the RAM from DMS but I thought you said that OWC had also said that your computer could take 16 GB and assumed you had called them. In any event as you say, OWC states the case pretty unequivocally in that article.

David

Fri Mar 29, 2013 1:26 am (PDT) . Posted by:

"N.A. Nada"

I believe he mis-read the OWC site. It said that MBP could be upgraded to a maximum of up to 16 GB, but when you drill down to his model it says it can be upgraded to 8 GB.

Check it out.

On Mar 28, 2013, at 11:05 PM, David Brostoff wrote:

On Mar 28, 2013, at 21:26 , Jim McGarvie <jim@mcgarvie.us> wrote:

> Actually it was DMS, not OWC, that I used. But your link seems to indicate OWC concurs with DMS.

Yes--I know you ordered the RAM from DMS but I thought you said that OWC had also said that your computer could take 16 GB and assumed you had called them. In any event as you say, OWC states the case pretty unequivocally in that article.

David

[Non-text portions of this message have been removed]

Thu Mar 28, 2013 10:08 pm (PDT) . Posted by:

"Doris" untoldexpressions

I was all set to buy this as was recommended in a previous post. Sounds
good but then noticed it says 10.7. That means it won't work with 10.8
Right? Any recommendations for a comparable Canon that will work with
10.5.8 and 10.8.3?

>
> Canon Pixma MX892:
> http://is.gd/4y9y6z
> $132 with free shipping:
> http://is.gd/5em0gv
>

Our previous printer was a Canon Pixma (3600? maybe) and it was a great
printer unfortunately bit the dust. We then bought a HP (from Costco where
hubby loves to shop) but it wouldn't work with the old iMac so we had to
return it. A new iMac is in the future but not immediately. At least I
learned I have to find out what OS will work before purchasing.

Printer and scanner would be great. Thanks for any suggestions.

Doris

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