2/18/2013

[macsupport] Digest Number 9384

Mac Support Central

15 New Messages

Digest #9384
1a
Re: iTunes - do I need it? by "Bill B." kernos501
2a
Re: Back-up utility by "Jim Saklad" jimdoc01
2b
Re: Back-up utility by "Bill Boy" billmboy
2c
Re: Back-up utility by "Michael Stupinski" mstupinski
2d
Re: Back-up utility by "Barry Austern" barryaus
2e
Re: Back-up utility by "OBrien" conorboru
3a
DVD drive issues by "Advanced Web results" advancedwebresults
3b
Re: DVD drive issues by "N.A. Nada"
5a
Post install Snow Leopard problems by "Dolores" djdesideri
5b

Messages

Mon Feb 18, 2013 7:44 am (PST) . Posted by:

"Bill B." kernos501

At 12:16 PM +0000 2/18/13, Les Streater wrote:
>I guess this is a dumb question - I don't want iTunes, do not see I will ever need it.
>
>But I keep getting nagged to update it, and it is MB each time.

Before Software update was combine with App Store, one could ignore updates to a program, so one would not be "nagged". I have Safari set on ignore in 10.6.8, because I want to stay at v5.1.7, eg. I don't know if you can do that with the App Store versions??

Bill

Mon Feb 18, 2013 1:12 pm (PST) . Posted by:

"N.A. Nada"

I would take a more cautious step. Since iTunes is a main feature of Mac OS X, like Safari or Mail, I would leave it intact.

The next time it comes up in Software Update, I would select the iTunes update, go to the Menu Bar and under Update, select Ignore Update. This can be easily reversed in the future.

Or you can trigger Software Update now and get it over with, but I would not delete iTunes. The less you mess with the OS the fewer problems you are likely to have.

And to stop anyone from going there, in Windows it is an add-on App, not part of the OS. It is part of the OS in OS X and iOS.

Brent

On Feb 18, 2013, at 4:57 AM, Otto Nikolaus wrote:

If you don't want to keep music on your computer and you don't have an iPod
or iPhone which you use for playing music, then no, you don't need iTunes,
so you can either delete it or simply choose not to update it.

If you ever change your mind, it's a free download anyway.

Otto

On 18 February 2013 12:16, Les Streater les.streater@hotmail.com> wrote:

> I guess this is a dumb question - I don't want iTunes, do not see I will
> ever need it.
>
> But I keep getting nagged to update it, and it is MB each time.
>
> Can I just delete it from the applications folder? With no repercussions
> on the rest of the OS?
>
> I guess if later on I should ever want to use it, I can reinstate from
> Time Machine? However unlikely that seems at the moment
>

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

Mon Feb 18, 2013 8:18 am (PST) . Posted by:

"Jim Saklad" jimdoc01

>> Why not Time Machine, which you already have and which is automatic?
>> Automatically does it once an hour.
>
> TC as standard gives you little control over *what* gets backed up and
> when.

Huh!?

TM backs up everything you don't exclude, and does so within one hour of the file being modified.

> I would recommend Carbon Copy Cloner or SuperDuper, which give you
> precise control of what gets backed up and when (of course, they can also
> make and update complete bootable clones, and I consider this essential.)

I recommend TM *and* SuperDuper....

Mon Feb 18, 2013 10:08 am (PST) . Posted by:

"Bill Boy" billmboy

Thanks for your relies.
I did not realize Carbon Copy Cloner had the ability to schedule tasks. I have used it for years to keep a clone of my OS drive.
I have several Terabytes backed up on BACKBLAZE but need my work all back-up locally just in case.

Thanks
Bill
On Feb 18, 2013, at 5:34 AM, Otto Nikolaus wrote:

> I would recommend Carbon Copy Cloner or SuperDuper, which give you
> precise control of what gets backed up and when (of course, they can also
> make and update complete bootable clones, and I consider this essential.)

[Non-text portions of this message have been removed]

Mon Feb 18, 2013 10:36 am (PST) . Posted by:

"Michael Stupinski" mstupinski

In addition to TM and SuperDuper for whole-disk backups, I've been using ChronoSync http://www.econtechnologies.com> for backup of individual files/folders for some time now and suggest people might want to look into it for their needs.

..............Mike

On Feb 18, 2013, at 1:08 PM, Bill Boy billboy@refindedvideo.com> wrote:

> Thanks for your relies.
> I did not realize Carbon Copy Cloner had the ability to schedule tasks. I have used it for years to keep a clone of my OS drive.
> I have several Terabytes backed up on BACKBLAZE but need my work all back-up locally just in case.
>
>
> Thanks
> Bill
> On Feb 18, 2013, at 5:34 AM, Otto Nikolaus wrote:
>
>> I would recommend Carbon Copy Cloner or SuperDuper, which give you
>> precise control of what gets backed up and when (of course, they can also
>> make and update complete bootable clones, and I consider this essential.)
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Group FAQ:
> http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>

Mon Feb 18, 2013 10:42 am (PST) . Posted by:

"Barry Austern" barryaus


On Feb 18, 2013, at 8:21 AM, OBrien wrote:

> On Mon, 18 Feb 2013 12:34:20 +0000, Otto Nikolaus wrote:
> > TC as standard gives you little control over *what* gets backed up and
> > when. I would recommend Carbon Copy Cloner or SuperDuper
>
> I've always used CCC…works great.
>
Same here. However, as I recall, the OP was talking about backing up certain files several times a day. How many of us will remember to run CCC or SuperDuper that often? Time machine does run once an hour.

> .
>
>
>

--
Barry Austern
barryaus@fuse.net

[Non-text portions of this message have been removed]

Mon Feb 18, 2013 12:26 pm (PST) . Posted by:

"OBrien" conorboru

On Mon, 18 Feb 2013 13:42:40 -0500, Barry Austern wrote:
> However, as I recall, the OP was talking about backing up certain
> files several times a day. How many of us will remember to run CCC
> or SuperDuper that often? Time machine does run once an hour.

I'm not sure, but I think specific files can be selected and backed-up automatically on a schedule with CCC.


. . . . . . . . . . . . . . . . . . . . . .

O'Brien ¡V¡V¡V ¡V... .-. .. . -.

Mon Feb 18, 2013 8:18 am (PST) . Posted by:

"Advanced Web results" advancedwebresults



I'm convinced that my DVD drive is playing up. What's the best way to go about testing this? My Mid 2010 15" MBP is in warranty but I want to save me some time and confirm it actually is a hardware fault before heading for the Apple Store.

I've tried copying some data DVDs in Roxio's Toast but they nearly always turn up errors. Copying the same disk on my Windows PC at home gives me no such issues.

I clean installed Mountain Lion so I don't have a recovery partition. Internet Recovery doesn't seem to work either I don't have any OS X install discs to hand - I did try running Apple Hardware Test from a disc meant for a 17" MBP but that just seemed to send the system to sleep. I can't see anything suitable to test hardware on my install Lion and Mountain Lion boot USB sticks.

Is there some TechTool software around somewhere suitable for such an MBP model? I notice a CD doesn't come in the AppleCare pack any more.

Thanks,

Andy

[Non-text portions of this message have been removed]

Mon Feb 18, 2013 1:17 pm (PST) . Posted by:

"N.A. Nada"

Try a (physical) optical drive cleaner, but Apple optical drives especially in laptops are the weak link. If there is a problem it is more likely a hardware issue, than something that software can diagnosis.

Since it is under warranty, call AppleCare and they will walk you through any tests, and make notes of it, so if you do need to take it in they can shorten your visit by that much.

Brent

On Feb 18, 2013, at 8:18 AM, Advanced Web results wrote:

I'm convinced that my DVD drive is playing up. What's the best way to go about testing this? My Mid 2010 15" MBP is in warranty but I want to save me some time and confirm it actually is a hardware fault before heading for the Apple Store.

I've tried copying some data DVDs in Roxio's Toast but they nearly always turn up errors. Copying the same disk on my Windows PC at home gives me no such issues.

I clean installed Mountain Lion so I don't have a recovery partition. Internet Recovery doesn't seem to work either I don't have any OS X install discs to hand - I did try running Apple Hardware Test from a disc meant for a 17" MBP but that just seemed to send the system to sleep. I can't see anything suitable to test hardware on my install Lion and Mountain Lion boot USB sticks.

Is there some TechTool software around somewhere suitable for such an MBP model? I notice a CD doesn't come in the AppleCare pack any more.

Thanks,

Andy

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

Mon Feb 18, 2013 8:20 am (PST) . Posted by:

"Norman Lloyd" norman_lloyd

... with Mountain Lion bootcamp,
you must use Leopard or Snow Leopard 64-bit.
Others (and 32-bit) are not supported anymore.

[Non-text portions of this message have been removed]

Mon Feb 18, 2013 8:24 am (PST) . Posted by:

"Norman Lloyd" norman_lloyd

ooops!
I meant to say that Mountain Lion Bootcamp only accepts Windows 7 in 64-bit format. I used the 32-bit format with Leopard and Snow Leopard bootcamp, and Lion supports 32-bit, but Mountain Lion has dropped support for the 32-bit versions.

[Non-text portions of this message have been removed]

Mon Feb 18, 2013 10:31 am (PST) . Posted by:

"Dolores" djdesideri

Since I installed Snow Leopard [last summer] my computer has been having problems - screen-freezes and crashing.

When I run disk utility, I come up with over 100 repair permissions listed. Many are JavaVirtualMachines or SystemLibraryCoreServices. I'm now having problems with rebooting/gray screens, beach balls, ?file folders. Is this an at home fix, over-the-phone to Apple, or does my computer need to be serviced?

dolores

Mon Feb 18, 2013 12:54 pm (PST) . Posted by:

"HAL9000" jrswebhome

If you knew what you were doing, it would take only some time to reinstall the system software, but it doesn't sound like you are that experienced. Suggest you take your machine to an Apple store, or have a Mac tech reinstall the system software.

Or, if you have a good backup of your hard drive, which we all should have, ALWAYS, suggest you experiment and boot from your install DVD, then reinstall the system yourself. You are only reinstalling the system, not all your applications, documents, music, movies, etc.

But it's your decision. jr

--- In macsupportcentral@yahoogroups.com, "Dolores" wrote:
>
> Since I installed Snow Leopard [last summer] my computer has been having problems - screen-freezes and crashing.
>
> When I run disk utility, I come up with over 100 repair permissions listed. Many are JavaVirtualMachines or SystemLibraryCoreServices. I'm now having problems with rebooting/gray screens, beach balls, ?file folders. Is this an at home fix, over-the-phone to Apple, or does my computer need to be serviced?
>
> dolores
>

Mon Feb 18, 2013 12:25 pm (PST) . Posted by:

"Rob H" artstarob

Wow Dave,

Very precise info.Thank you. And yes the iMac AND the old G4'sees' the scanner, but ImageCapture and the does not. The original HP software keeps crashing when I try to access that way.

I'm told I need Rosetta to get this to work on Snow Leopard with either the old HP driver or VueScan but I don't have the disk to download it. Any oidea where I can obtain a copy? I've looked on line for days with out results.

Any ideas?

Again, thanx so much for the clear instructions.

Rob

--- In macsupportcentral@yahoogroups.com, Dave C wrote:
>
> Hi Rob,
> Choose "About this Mac" from the Apple menu. Then click on "More Info..." button.
>
> In the window that opens in System Profiler, click USB in the left column (just above "Network".
>
> The top half of the screen that display is titled "USB Device Tree". Can you see anything there that describes your scanner? *
>
> * If "yes", then it's a software / driver issue. Launch Image Capture (ships with 10.6) and see if your scanner shows up in the left column under "Devices". If yes, you should be able to use Image Capture to scan. As a replacement, VueScan is widely hailed (including the Mac Support Central group) as a great universal scanning application. It does seem that your scanner is supported by VueScan:
>
> http://www.hamrick.com/vuescan/hp_scanjet_3970.html
>
> * If "no", your scanner, power adapter (does it use a "brick" power supply, or just a plain power cable to the outlet?), or USB cable (you tried another one, yes?) are defective. Try different ones of the cables & the supply/adapter (pay close attention to the voltage & current ratings and the plug polarity of the replacement).
>
> Good luck!
>
> Dave
>
> -=-=-=-
>
> On 11 February 2013, at 1:20 PM, Rob H wrote:
>
> > I need help - fast. My HP 3970 scanner can no longer be "found'.
> >
> > I moved the connection from an old G4 (10.4)to an iMac with Snow leopard (10.6.8)I just bought. Although the iMac itself 'saw' the linkup, the software could not make a connection. SO - I reconnected back to my old G4 only to discover it could no longer 'see' the scanner either.
> >
> > I did all the usual unplug/replug/re-power tricks but no good. Even ran Disk Warrior 4.4.4. which found no problems. Now the HP Precision Pro software won't even launch on the G4. I reloaded the scanner software from the original disk, but that did nothing.
> >
> > Any ideas? I have a report I got from the HP software regharding the error if someone wants to look it over.
> >
> > Oh, and is there anyway I can get Rosetta for the iMac to try connecting the scanner again on that one? The guy I bought the iMAc from didn't give me the install disk.
> >
> > Help?
> > Rob
>

Mon Feb 18, 2013 12:58 pm (PST) . Posted by:

"Rob H" artstarob

Hi Dan,
Thank you so much for the detailed info! It is appreciated. But as I am missing the original disk, my problem (for the Snow Leopard at least) seems to fall around a lack of Rosetta.

I'm going to try to re-download the driver for the G4 and go that route again. I'm having trouble locating the right one, though.The suggested link below comes up blank.

Thanx Again.

Rob

--- In macsupportcentral@yahoogroups.com, Denver Dan wrote:
>
> Howdy.
>
> I think you are having more than one problem.
>
> One of the problems is the lack of Rosetta on the Mac OS X 10.6 Snow
> Leopard system.
>
> Keep reading!
>
> Go here are read about the Mac OS X system version that the HP soft are
> can work with.
>
> http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=298549&prodTypeId=15179&prodSeriesId=298547&swLang=8&taskId=135&swEnvOID=219>
>
> Snow Leopard is not mentioned as being compatible with the last
> released HP drive/software. Last version being Mac OS X 10.5 Leopard.
>
> If you wish to continue scanning on the G4, I suggest downloading the
> appropriate driver package from HP at the URL above and installing it.
>
> Downloading and installing this same package on the newer iMac MIGHT
> (with Rosetta) fix the Snow Leopard problem.
>
> Also suggest that before installing it you look for an uninstall
> application with the HP software, and/or, do some extensive deleting of
> the older HP scanner software, preferences, caches, files, etc.
>
> Note that Disk Warrior is intended to resurrect hard drives that have
> problems and running it would have zero impact on a problem with
> application/driver/Rosetta software unless that software is part of
> problems with a hard drive that is malfunctioning due to directory
> corruption.
>
> Your HP scanner driver/software might work in Snow Leopard but the HP
> software requires that Rosetta be installed.
>
> In Tiger, and Leopard, Rosetta was installed automatically.
> In Snow Leopard, Rosetta has to be installed separately.
> FYI, Rosetta is not included and can not be installed on Mac OS X 10.7
> Lion and Mac OS X 10.8 systems.
>
> Rosetta is the "invisible" software package that lets software encoded
> for PowerPC Macs run on Intel Macs. It's like a language translator
> for PowerPC to Intel (like the Rosetta Stone).
>
> Here's some info about your scanner, drivers, and Rosetta from the
> Hamrick VueScan web site.
>
> http://www.hamrick.com/vuescan/hp_scanjet_3970.html>
>
> VueScan is good 3rd party scanning software.
>
> Here's an Apple KB article on Rosetta.
>
> http://support.apple.com/kb/PH6531>
>
> You may find Rosetta in the Optional Installs folder on your Mac OS X
> 10.6 Snow Leopard install disc. Locate the Optional Installs.mpkg
> package and launch it and use the installer to direct Rosetta to the
> correct drive.
>
> You could also check with the SilverFast scanning driver people to see
> if they have something for your scanner and Snow Leopard but this might
> also require Rosetta.
>
> Denver DAn
>
>
>
>
>
>
> On Mon, 11 Feb 2013 21:20:29 +0000, Rob H wrote:
> > I need help - fast. My HP 3970 scanner can no longer be "found'.
> >
> > I moved the connection from an old G4 (10.4)to an iMac with Snow
> > leopard (10.6.8)I just bought. Although the iMac itself 'saw' the
> > linkup, the software could not make a connection. SO - I reconnected
> > back to my old G4 only to discover it could no longer 'see' the
> > scanner either.
> >
> > I did all the usual unplug/replug/re-power tricks but no good. Even
> > ran Disk Warrior 4.4.4. which found no problems. Now the HP Precision
> > Pro software won't even launch on the G4. I reloaded the scanner
> > software from the original disk, but that did nothing.
> >
> > Any ideas? I have a report I got from the HP software regharding the
> > error if someone wants to look it over.
> >
> > Oh, and is there anyway I can get Rosetta for the iMac to try
> > connecting the scanner again on that one? The guy I bought the iMAc
> > from didn't give me the install disk.
> >
> > Help?
> >
> > Rob
>

GROUP FOOTER MESSAGE