6/29/2013

[macsupport] Digest Number 9629

15 New Messages

Digest #9629
1a
Re: Playing .wma Music Files? by "Otto Nikolaus" nikyzf
2
Word Drawing Insertion Question by "Guy Kudlemyer" truckersroost
3a
My Mac has no OS, please help by "cinn721" cinn721
3b
Re: My Mac has no OS, please help by "Denver Dan" denverdan22180
3c
Re: My Mac has no OS, please help by "Jim Saklad" jimdoc01
3d
Re: My Mac has no OS, please help by "Randy B. Singer" randybrucesinger
4a
Re: Need to clean up space on C drive by "Charles Carroll" charlesmarkcarroll
4b
Re: Need to clean up space on C drive by "Randy B. Singer" randybrucesinger
4d
4e
Re: Need to clean up space on C drive by "Randy B. Singer" randybrucesinger
4g
4h
Re: Need to clean up space on C drive by "Randy B. Singer" randybrucesinger
4i
Re: Need to clean up space on C drive by "Charles Carroll" charlesmarkcarroll

Messages

Fri Jun 28, 2013 3:43 pm (PDT) . Posted by:

"Otto Nikolaus" nikyzf

If you install Flip4Mac, they should play with QT.
<https://www.macupdate.com/app/mac/17787/flip4mac>

Otto

On 28 June 2013 22:54, Carol Botteron <botteron@alum.mit.edu> wrote:

> A PC user gave me a thumb drive with music files whose filenames end in
> .wma
> I tried QuickTimePlayer and then downloaded Flip Player, but both have the
> same problem.
>
> A box with arrows and numbers appears. When I press Play, the numbers go
> up and down as if the music is playing, but there is no sound. The volume
> is up on both apps and on my Mac, and I checked sound in Preferences.
> Other sound sources (Youtube videos, etc.) play just fine.
>
> (1) What, if anything, can I do to hear these files?
>
> (2) If I have to ask the PC user to give me the files in another format,
> what should he use?
>

[Non-text portions of this message have been removed]

Fri Jun 28, 2013 3:53 pm (PDT) . Posted by:

"Guy Kudlemyer" truckersroost

Hello:

PPC Mac Mini
10.4.11
Word 2008

I have created a flowchart using the drawing tools in Word 2008. It is
approximately 7.5² wide x 10², and fits on one page, portrait. I want to
insert the drawing into another Word document at approximately half that
size. Now matter how I do it, the results are less than satisfactory.
Depending on whether I Copy and Paste, Copy and Paste Special, Insert as
Picture From File, Insert as Object, or whatever, I can¹t seem to get it
right. Word either refuses to re-size, or it will allow re-sizing but will
chop off text in the text boxes, or completely delete text from the text
boxes. All of the elements in the drawing have been grouped into one.
(Whatever happened to ³Export as EPS File²?) I¹ve tried saving it as a PDF
file, but the same thing happens when I try to re-scale it in its new
location.

What is the proper way to insert a drawing from a 1-page Word document into
a text page of another multi-page Word document and have it appear as a
re-scaleable graphic? Google has been of precious little help.

Please help if you can.

Thank you!

Guy
Thurston, OR

[Non-text portions of this message have been removed]

Fri Jun 28, 2013 4:28 pm (PDT) . Posted by:

"cinn721" cinn721

Hi,

I am in a panic and down to my last hope and was wondering if you have a quick moment to spare to provide me some helpful advice.

The situation: I was a 10.6.8 Mac OSX user up until yesterday. Out of curiosity and other advantages I decided to install 10.7.5. Here's where I did my first few mistakes. I don't have a Time Machine or stone Capsule, nor did I back up my system to an external drive, as these were both inaccessible. 10.7.5 was looking pretty good until my brother realized many of the created and originally developed Apple software/apps were no longer working. We wanted to downgrade, now it's an epic fail because my Mac doesn't have any OS on it. After startup it goes straight to Disk Utility menu.

All I want to do is use 10.6.8 (still deciding on purchasing) CD and go back to normal. We have our important files saved, so we don't care if it goes back to factory defaults.
Money is very tight around here and I have to really be certain if I purchase the 10.6.8 CD from Apple Store, that I can get it back to its proper function.

I know you offer free advice. I don't have the funds to pay for AppleCare. I hope you can guide me in the process of getting my Mac to work again.

Thank you so much in advance. I hope to hear from you. I don't have any other options due to financial restrictions, else this would've been handled hours go.

Fri Jun 28, 2013 5:33 pm (PDT) . Posted by:

"Denver Dan" denverdan22180

Howdy.

You need some information about Mac OS X 10.7 Lion before you make any
decisions.

When Mac OS X 10.7 Lion is downloaded and then installed 2 different
Lion systems are installed.

1. Regular Lion system.

2. A special Lion system in a special invisible partition called the
Recovery Partition.

You can boot into the special Recovery Partition of Lion to do many
things just like you used to be able to insert an OS X DVD system
installer disc and boot from that to fix problems and do a re-install.

If your Mac is booting into a "Disk Utility Menu" it sounds like it's
in the Recovery Partition boot.

Check the menus on the Menu bar and find a Quit and then a command to
pick the partition to boot from and select the regular partition and
not the Recovery partition.

Lion includes all of the usual Apple brand applications and utilities
such as iTunes, iCal, TextEdit, Calculator, FaceTime, GarageBand,
iChat, iPhoto, QuickTime, etc.

Denver Dan

On Fri, 28 Jun 2013 23:28:30 +0000, cinn721 wrote:
> I am in a panic and down to my last hope and was wondering if you
> have a quick moment to spare to provide me some helpful advice.
>
> The situation: I was a 10.6.8 Mac OSX user up until yesterday. Out of
> curiosity and other advantages I decided to install 10.7.5. Here's
> where I did my first few mistakes. I don't have a Time Machine or
> stone Capsule, nor did I back up my system to an external drive, as
> these were both inaccessible. 10.7.5 was looking pretty good until my
> brother realized many of the created and originally developed Apple
> software/apps were no longer working. We wanted to downgrade, now
> it's an epic fail because my Mac doesn't have any OS on it. After
> startup it goes straight to Disk Utility menu.
>
> All I want to do is use 10.6.8 (still deciding on purchasing) CD and
> go back to normal. We have our important files saved, so we don't
> care if it goes back to factory defaults.
> Money is very tight around here and I have to really be certain if I
> purchase the 10.6.8 CD from Apple Store, that I can get it back to
> its proper function.
>
> I know you offer free advice. I don't have the funds to pay for
> AppleCare. I hope you can guide me in the process of getting my Mac
> to work again.
>
> Thank you so much in advance. I hope to hear from you. I don't have
> any other options due to financial restrictions, else this would've
> been handled hours go.
>
>

Fri Jun 28, 2013 5:51 pm (PDT) . Posted by:

"Jim Saklad" jimdoc01

> I was a 10.6.8 Mac OSX user up until yesterday.
>
> Out of curiosity and other advantages I decided to install 10.7.5.
>
> Here's where I did my first few mistakes. I don't have a Time Machine or stone Capsule, nor did I back up my system to an external drive, as these were both inaccessible.

I dislike picking on people when they're down, but everyone reading this should realize what a false economy it is to save on NOT making backups and NOT extending your warranty, when you nonetheless put your entire digital life at risk in the manner described above.

1. I have done System upgrades on Macs since April 1998. I have NEVER failed to have a reliable backup. I have advised on this forum since May 2001 and ALWAYS and REPEATEDLY advise users to keep reliable and up-to-date backups. And that NOT doing so is ASKING for trouble.

The only people who may reasonably ignore such advice are those who have NO data, NO information on their computers that they actually really NEED or want to KEEP.

> 10.7.5 was looking pretty good until my brother realized many of the created and originally developed Apple software/apps were no longer working. We wanted to downgrade, now it's an epic fail because my Mac doesn't have any OS on it. After startup it goes straight to Disk Utility menu.

2. Did you download a 10.7.5 installer from the Mac App Store, then install it over Snow Leopard, without making a copy of that installer file anywhere?

If so, then

(a) from your description, when you try to boot and get Disk Utility, your machine is probably booting from the Recovery Partition that the installer creates. Read here:
<https://www.apple.com/osx/recovery/>,
and
(b) if the computer had Snow Leopard on it then you must have a Snow Leopard install DVD somewhere. Use it.

Boot from the install DVD and copy any still-readable files from the apparently sick hard drive to a back-up drive, then re-install the OS, then copy data back.

P.S. -- It always helps if you et us know what type of Mac you have, what year, what model. Preferably including the amount of RAM and the hard drive size(s).

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@icloud.com

Fri Jun 28, 2013 6:06 pm (PDT) . Posted by:

"Randy B. Singer" randybrucesinger


On Jun 28, 2013, at 4:28 PM, cinn721 wrote:

> 10.7.5 was looking pretty good until my brother realized many of the created and originally developed Apple software/apps were no longer working. We wanted to downgrade, now it's an epic fail because my Mac doesn't have any OS on it. After startup it goes straight to Disk Utility menu.
>
> All I want to do is use 10.6.8 (still deciding on purchasing) CD and go back to normal. We have our important files saved, so we don't care if it goes back to factory defaults.
> Money is very tight around here and I have to really be certain if I purchase the 10.6.8 CD from Apple Store, that I can get it back to its proper function.

Some thoughts:

OS X 10.7 has a recovery partition that you can boot into and possibly fix things from:
http://support.apple.com/kb/DL1433
http://support.apple.com/kb/HT4848

Apple does not sell OS X 10.6 anymore, nor do most stores. If you want a copy of it you will have to purchase it from someplace like Ebay. Make sure that you get the full commercial version, and not the upgrade disks that lots of shysters will try and sell you. The upgrade disks won't help you.

OS X is not designed to make it easy for you to fall back to a previous version. In fact, it is a rather involved pain to do so.
https://discussions.apple.com/docs/DOC-3351

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance
http://www.macattorney.com/ts.html
___________________________________________

Fri Jun 28, 2013 5:17 pm (PDT) . Posted by:

"Charles Carroll" charlesmarkcarroll

Thanks Randy Omnisweeper worked well and I cleared up 18 gigs YAY!
On Jun 27, 2013 9:32 PM, "Randy B. Singer" <randy@macattorney.com> wrote:

> **
>
>
>
> On Jun 27, 2013, at 1:31 PM, Charles Carroll wrote:
>
> > What are best free tools on the Mac to find huge files and clean up....
>
> DiskInventory X (free)
> http://www.derlien.com/
>
> GrandPerspective (free)
> http://grandperspectiv.sourceforge.net/
>
> OmniDiskSweeper (free)
> http://www.omnigroup.com/products/omnidisksweeper/
>
> ___________________________________________
> Randy B. Singer
> Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
>
> Macintosh OS X Routine Maintenance
> http://www.macattorney.com/ts.html
> ___________________________________________
>
>
>

[Non-text portions of this message have been removed]

Fri Jun 28, 2013 5:53 pm (PDT) . Posted by:

"Randy B. Singer" randybrucesinger


On Jun 27, 2013, at 5:20 PM, N.A. Nada wrote:

> There is no need to defrag a Mac OS X partition, the underlying Unix will take care of that by itself.

That's only partially true.

See:

Macintosh OS X Routine Maintenance
http://www.macattorney.com/ts.html
Item #6 and Note #1

If you use a utility to view how fragmented your hard drive is, many Mac users will be shocked at how fragmented their drive is.
You can use the free demo of this program to view your drive's fragmentation:

iDefrag free demo
<http://www.coriolis-systems.com/demos/iDefrag%20Demo.zip>

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance
http://www.macattorney.com/ts.html
___________________________________________

Fri Jun 28, 2013 9:27 pm (PDT) . Posted by:

"N.A. Nada"

In general, a Mac user does not need to defrag, like you would on a Windows system. The OP seems to be a recent switcher from Windows, if you notice the use of "C drive" in the subject line.

The little bit of space gained by "cleaning up space on a C drive" is not significant. If the OP is running out of space, then he needs to look at storing data externally.

On Jun 28, 2013, at 3:23 PM, Jim Saklad wrote:

> There is no need to defrag a Mac OS X partition, the underlying Unix will take care of that by itself.

Yes and no.

The OS does file defragmentation. Sometimes *free space* defragmentation is helpful.

> 2. Most of wy wasted space is a BootCamp partition that is TOO BIG. Is there an easy way to size it down and give bakc spack to Mac OSX?

There's iPartition.
I'm not sure it is entirely safe to use with BootCamp.
You could ask Coriolis.

<http://www.coriolis-systems.com/iPartition.php>

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@icloud.com

[Non-text portions of this message have been removed]

Fri Jun 28, 2013 9:42 pm (PDT) . Posted by:

"HAL9000" jrswebhome

I've heard all this before, but my optimizing/defragging app, in front of my eyes, melts all the multitudes of empty data gaps away, then places apps, docs, movies, photos etc. neatly together, I witness the mess an unoptimized/defragged disk really is in Mountain Lion.

>
> In general, a Mac user does not need to defrag, like you would on a Windows system. The OP seems to be a recent switcher from Windows, if you notice the use of "C drive" in the subject line.
>
> The little bit of space gained by "cleaning up space on a C drive" is not significant. If the OP is running out of space, then he needs to look at storing data externally.
>
>
> On Jun 28, 2013, at 3:23 PM, Jim Saklad wrote:
>
> > There is no need to defrag a Mac OS X partition, the underlying Unix will take care of that by itself.
>
> Yes and no.
>
> The OS does file defragmentation. Sometimes *free space* defragmentation is helpful.
>
> > 2. Most of wy wasted space is a BootCamp partition that is TOO BIG. Is there an easy way to size it down and give bakc spack to Mac OSX?
>
> There's iPartition.
> I'm not sure it is entirely safe to use with BootCamp.
> You could ask Coriolis.
>
> <http://www.coriolis-systems.com/iPartition.php>
>
> --
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Jim Saklad mailto:jimdoc@...
>
>
>
>
>
> [Non-text portions of this message have been removed]
>

Fri Jun 28, 2013 10:58 pm (PDT) . Posted by:

"Randy B. Singer" randybrucesinger


On Jun 28, 2013, at 9:27 PM, N.A. Nada wrote:

> The little bit of space gained by "cleaning up space on a C drive" is not significant. If the OP is running out of space, then he needs to look at storing data externally.

It may not be significant, and he may indeed need to be looking at offloading data to another drive.

On the other hand, he may have a large amount of total free space left on his hard drive, but his system can't use it because that free space is highly fragmented. One can only know for sure by finding out how big his hard drive is, how much free space total is still available, and how fragmented his drive is.

Please read my Web site, and the links that it cites.

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance
http://www.macattorney.com/ts.html
___________________________________________

Fri Jun 28, 2013 11:12 pm (PDT) . Posted by:

"N.A. Nada"

And optimizing/defragging does exactly what for you, under OS X?

Before, when the OS did not regularly defrag the hard disk, it made a difference, but now? Since OS X regularly defrags, it shouldn't get too badly fragmented, so it should not slow the system down much.

It is kind of like an old inventory system that is run manually by humans, compared to a modern inventory system that is run by a computer. Before it mattered that the humans understood where everything was located. With a modern system, who cares, the computer will find it.

On Jun 28, 2013, at 9:42 PM, HAL9000 wrote:

I've heard all this before, but my optimizing/defragging app, in front of my eyes, melts all the multitudes of empty data gaps away, then places apps, docs, movies, photos etc. neatly together, I witness the mess an unoptimized/defragged disk really is in Mountain Lion.

[Non-text portions of this message have been removed]

Fri Jun 28, 2013 11:39 pm (PDT) . Posted by:

"HAL9000" jrswebhome

OSX leaves a fragmented mess on my drive, until I use my friend. Seeing's believing.

> Since OS X regularly defrags, it shouldn't get too badly fragmented, so it should not slow the system down much.
>

Sat Jun 29, 2013 1:21 am (PDT) . Posted by:

"Randy B. Singer" randybrucesinger


On Jun 28, 2013, at 11:12 PM, N.A. Nada wrote:

> And optimizing/defragging does exactly what for you, under OS X?

Well...this is the third time that I've suggested that you read my Web site, and read the links that I have provided there.

This used to be stuff that came up all the time...so I carefully created a Web site to cover the topic, vetted the information on the site with the most knowledgeable Mac luminaries that I could find, and provided as many links to authority as I could find so that you didn't have to take what is said on the site on faith.

This is an old argument, and your position is an outdated and not entirely correct one. Please have a look at my Web site. This is why I created it.

Macintosh OS X Routine Maintenance
http://www.macattorney.com/ts.html
Item #6 and Note #1

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance
http://www.macattorney.com/ts.html
___________________________________________

Sat Jun 29, 2013 2:30 am (PDT) . Posted by:

"Charles Carroll" charlesmarkcarroll

I am a Windows AND Mac user and in this case gaining back 16 gigs was
VERY significant. The MBP in question was giving low or out of disk
space warnings on the Mac OSX partition and the 16 gigs OmniSweeper
helped me find and delete was significant. 16 gigs out of a 256 gig
disk is nothing to sneeze at. Yes calling the main drive a C: drive
betrays how often I use Windows :D

As for external storage I do use it, of course, for many things.

On Sat, Jun 29, 2013 at 12:27 AM, N.A. Nada <whodo678@comcast.net> wrote:
> In general, a Mac user does not need to defrag, like you would on a Windows system. The OP seems to be a recent switcher from Windows, if you notice the use of "C drive" in the subject line.
>
> The little bit of space gained by "cleaning up space on a C drive" is not significant. If the OP is running out of space, then he needs to look at storing data externally.
>
>
> On Jun 28, 2013, at 3:23 PM, Jim Saklad wrote:
>
>> There is no need to defrag a Mac OS X partition, the underlying Unix will take care of that by itself.
>
> Yes and no.
>
> The OS does file defragmentation. Sometimes *free space* defragmentation is helpful.
>
>> 2. Most of wy wasted space is a BootCamp partition that is TOO BIG. Is there an easy way to size it down and give bakc spack to Mac OSX?
>
> There's iPartition.
> I'm not sure it is entirely safe to use with BootCamp.
> You could ask Coriolis.
>
> <http://www.coriolis-systems.com/iPartition.php>
>
> --
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Jim Saklad mailto:jimdoc@icloud.com
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
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