5/12/2013

[macsupport] Digest Number 9537

15 New Messages

Digest #9537
1a
Re: freeze while scrolling by "dolores desideri" djdesideri
1b
Re: freeze while scrolling by "bob morin" rbmorin2002
2a
gmail problem by "Dolores" djdesideri
2b
Re: gmail problem by "Bill Boulware" boulware0224
2c
Re: gmail problem by "Dolores" djdesideri
2d
Re: gmail problem by "Mactechservices" mactechservices
3a
History apps for your iPad? by "Denver Dan" denverdan22180
3b
Re: History apps for your iPad? by "Jim Hamm" jimhamm90
3c
Re: History apps for your iPad? by "Denver Dan" denverdan22180
4a
AppleCare Changes Coming? by "Denver Dan" denverdan22180
4b
Re: AppleCare Changes Coming? by "Jim Hamm" jimhamm90
4c
Re: AppleCare Changes Coming? by "Pat Taylor" pat412255
4d
Re: AppleCare Changes Coming? by "Denver Dan" denverdan22180
4e
Re: AppleCare Changes Coming? by "Barry Austern" barryaus
5a

Messages

Sun May 12, 2013 8:40 am (PDT) . Posted by:

"dolores desideri" djdesideri

The freezes started after installing Snow Leopard. Are you saying I'll lose my applications and then need to reinstall them?

dolores


Sun May 12, 2013 11:18 am (PDT) . Posted by:

"bob morin" rbmorin2002


On May 11, 2013, at 5:59 PM, N.A. Nada <whodo678@comcast.net> wrote:

> It could be a video card, or it could be a loose or failing stick of RAM.
>
> Freezes have nothing to do with striped screen. From your description, it sounds like two issues. It does not sound related to the HD, if it was installed properly.
>
> It could possibly be a heat issue. How long do you run your Mac each day?
>

I have had similar problems in the last few months, sometimes it just freezes and occasionally the screen goes blank (not black). I hold the power button in for some seconds to shut off and reboot without problem. I have intel iMac early 08 2.66 GHz, 4 MB Ram - tells me maximum - running 10.8.3 and with updated versions of software. Normally have only safari, mail and drop thing running. Occurs often in safari but I spend most of time with safari. Hard drive replaced two years ago.

bob

Sun May 12, 2013 9:06 am (PDT) . Posted by:

"Dolores" djdesideri

I'm having a gmail problem that I can't solve. I am receiving the Yahoo email lists, but not mail sent only to me. I am also not receiving mail set to a group of customers. I've spent hours reading gmail's trouble shooting info and have checked for filter and forward problems as they suggest, but I don't use either filters or forward mail. At times, some personal email will download to my iPad, but no were else. I'm stymied and don't know where to turn for help. Any suggestions?

dolores

Sun May 12, 2013 9:11 am (PDT) . Posted by:

"Bill Boulware" boulware0224

Do you possible have your account set to "POP" (only downloads one place
unless a specific setting is checked and isn't kept on server) instead of
the standard "IMAP" (downloads to all devices with the account and stored
on service until you delete)?

On Sun, May 12, 2013 at 12:06 PM, Dolores <djdesi98@gmail.com> wrote:

> **
>
>
> I'm having a gmail problem that I can't solve. I am receiving the Yahoo
> email lists, but not mail sent only to me. I am also not receiving mail set
> to a group of customers. I've spent hours reading gmail's trouble shooting
> info and have checked for filter and forward problems as they suggest, but
> I don't use either filters or forward mail. At times, some personal email
> will download to my iPad, but no were else. I'm stymied and don't know
> where to turn for help. Any suggestions?
>
> dolores
>
>
>

[Non-text portions of this message have been removed]

Sun May 12, 2013 10:05 am (PDT) . Posted by:

"Dolores" djdesideri


My two accounts are set to IMAP.

dolores

--- In macsupportcentral@yahoogroups.com, Bill Boulware <bill.boulware@...> wrote:
>
> Do you possible have your account set to "POP" (only downloads one place
> unless a specific setting is checked and isn't kept on server) instead of
> the standard "IMAP" (downloads to all devices with the account and stored
> on service until you delete)?
>
> On Sun, May 12, 2013 at 12:06 PM, Dolores <djdesi98@...> wrote:
>
> > **
> >
> >
> > I'm having a gmail problem that I can't solve. I am receiving the Yahoo
> > email lists, but not mail sent only to me. I am also not receiving mail set
> > to a group of customers. I've spent hours reading gmail's trouble shooting
> > info and have checked for filter and forward problems as they suggest, but
> > I don't use either filters or forward mail. At times, some personal email
> > will download to my iPad, but no were else. I'm stymied and don't know
> > where to turn for help. Any suggestions?
> >
> > dolores
> >
> >
> >
>
>
> [Non-text portions of this message have been removed]
>

Sun May 12, 2013 2:55 pm (PDT) . Posted by:

"Mactechservices" mactechservices

Are you using Apple Mail? Try sending a message from you and to you If you look under the Window drop down menu you can bring the activity menu forward and see if any problems are reported

You can also choose the connection doctor in Apple Mail to see if there are issued with the Gmail setup

Another thing to try is deleting and re-adding the gmail account

Sent from my iPhone. Some imagination reg

On May 12, 2013, at 10:05, "Dolores" <djdesi98@gmail.com> wrote:

>
> My two accounts are set to IMAP.
>
> dolores
>
> --- In macsupportcentral@yahoogroups.com, Bill Boulware <bill.boulware@...> wrote:
> >
> > Do you possible have your account set to "POP" (only downloads one place
> > unless a specific setting is checked and isn't kept on server) instead of
> > the standard "IMAP" (downloads to all devices with the account and stored
> > on service until you delete)?
> >
> > On Sun, May 12, 2013 at 12:06 PM, Dolores <djdesi98@...> wrote:
> >
> > > **
> > >
> > >
> > > I'm having a gmail problem that I can't solve. I am receiving the Yahoo
> > > email lists, but not mail sent only to me. I am also not receiving mail set
> > > to a group of customers. I've spent hours reading gmail's trouble shooting
> > > info and have checked for filter and forward problems as they suggest, but
> > > I don't use either filters or forward mail. At times, some personal email
> > > will download to my iPad, but no were else. I'm stymied and don't know
> > > where to turn for help. Any suggestions?
> > >
> > > dolores
> > >
> > >
> > >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>

[Non-text portions of this message have been removed]

Sun May 12, 2013 10:55 am (PDT) . Posted by:

"Denver Dan" denverdan22180

Howdy.

I'm fascinating by history and just came across a list of 10 apps that
have to do with historical and archeological themes.

I've been using a historical atlas app on my iPad with maps for
different parts of the world in different eras that's been quite
interesting and it's fun to know about these other apps.

Some cost and some are free.

List is found at the TechRadar.com site.

<http://www.techradar.com/news/software/applications/10-best-history-apps-for-iphone-and-ipad-1148303>

Denver dan

Sun May 12, 2013 11:18 am (PDT) . Posted by:

"Jim Hamm" jimhamm90

Thanks, Dan. Quite an interesting list of apps....JC (aka Jim)

On Sun, May 12, 2013 at 10:55 AM, Denver Dan <denver.dan@verizon.net> wrote:

> **
>
>
> Howdy.
>
> I'm fascinating by history and just came across a list of 10 apps that
> have to do with historical and archeological themes.
>
> I've been using a historical atlas app on my iPad with maps for
> different parts of the world in different eras that's been quite
> interesting and it's fun to know about these other apps.
>
> Some cost and some are free.
>
> List is found at the TechRadar.com site.
>
> <
> http://www.techradar.com/news/software/applications/10-best-history-apps-for-iphone-and-ipad-1148303>
>
>
> Denver dan
>
>

[Non-text portions of this message have been removed]

Sun May 12, 2013 11:26 am (PDT) . Posted by:

"Denver Dan" denverdan22180

Howdy.

Interested whether I'm fascinating or fascinated by history and whether
I can type or not type any longer!

D

On Sun, 12 May 2013 11:18:36 -0700, Jim Hamm wrote:
> Thanks, Dan. Quite an interesting list of apps....JC (aka Jim)
>
>
> On Sun, May 12, 2013 at 10:55 AM, Denver Dan <denver.dan@verizon.net> wrote:
>
>> **
>>
>>
>> Howdy.
>>
>> I'm fascinating by history

Sun May 12, 2013 10:59 am (PDT) . Posted by:

"Denver Dan" denverdan22180

Howdy.

There are some stories floating around that Apple may roll out some
major changes to AppleCare warranty terms this coming fall.

This new AppleCare warranty may - stress on may and might and could -
change so one AppleCare warranty covers ALL of your Apple devices
instead of the current one warranty per device.

Other rumored changes may be to extend the current 90 days of free
support for new devices to one year.

And more changes could provide 24/7 support for Apple customers and
change the way broken devices are dealt with at each Apple Store by
repairing/replacing them in-store rather than sending them to a
different location.

So for those who like to buy the extra cost/extended period AppleCare
warranty be looking for possible changes.

Denver Dan

Sun May 12, 2013 11:14 am (PDT) . Posted by:

"Jim Hamm" jimhamm90

Dan, interesting rumors. IF Apple should extend a warranty on all devices,
then I'd suspect one would have to list them, the date purchased, and the
cost of the warranty would be increased accordingly. I have AppleCare on my
iPhone 5 and MacBook Air, but I can't see Apple extending these two
warranties to cover a nine-year-old MacBook Pro (which is still working
great, BTW) and a couple of iPads without a significant increase in the
warranty cost. What would Apple do in this case? Send me an email saying I
could add these devices for "x" more money?

Nice daydreaming, Dan, but I just don't see it happening. Hope the rumors
are true, though...(grin)...Jim

On Sun, May 12, 2013 at 10:59 AM, Denver Dan <denver.dan@verizon.net> wrote:

> **
>
>
> Howdy.
>
> There are some stories floating around that Apple may roll out some
> major changes to AppleCare warranty terms this coming fall.
>
> This new AppleCare warranty may - stress on may and might and could -
> change so one AppleCare warranty covers ALL of your Apple devices
> instead of the current one warranty per device.
>
> Other rumored changes may be to extend the current 90 days of free
> support for new devices to one year.
>
> And more changes could provide 24/7 support for Apple customers and
> change the way broken devices are dealt with at each Apple Store by
> repairing/replacing them in-store rather than sending them to a
> different location.
>
> So for those who like to buy the extra cost/extended period AppleCare
> warranty be looking for possible changes.
>
> Denver Dan
>
>

[Non-text portions of this message have been removed]

Sun May 12, 2013 11:20 am (PDT) . Posted by:

"Pat Taylor" pat412255

Is the expectation that any such changes will be announced at the WWDC?

Also, thanks for your recent tip regarding HDMI cables. I ordered one for connecting my TiVo box & TV & would swear that my picture quality is improved.

Sent from my iPad...

On May 12, 2013, at 11:59 AM, Denver Dan <denver.dan@verizon.net> wrote:

> Howdy.
>
> There are some stories floating around that Apple may roll out some
> major changes to AppleCare warranty terms this coming fall.
>
> This new AppleCare warranty may - stress on may and might and could -
> change so one AppleCare warranty covers ALL of your Apple devices
> instead of the current one warranty per device.
>
> Other rumored changes may be to extend the current 90 days of free
> support for new devices to one year.
>
> And more changes could provide 24/7 support for Apple customers and
> change the way broken devices are dealt with at each Apple Store by
> repairing/replacing them in-store rather than sending them to a
> different location.
>
> So for those who like to buy the extra cost/extended period AppleCare
> warranty be looking for possible changes.
>
> Denver Dan
>

[Non-text portions of this message have been removed]

Sun May 12, 2013 11:25 am (PDT) . Posted by:

"Denver Dan" denverdan22180

Howdy.

There are several articles online about this that refer to an in-house
briefing for employees of Apple and that the changes may be done first
in the United States this fall and thereafter in other countries. No
other date rumors.

Denver Dan

On Sun, 12 May 2013 12:20:36 -0600, Pat Taylor wrote:
> Is the expectation that any such changes will be announced at the WWDC?
>
> Also, thanks for your recent tip regarding HDMI cables. I ordered
> one for connecting my TiVo box & TV & would swear that my picture
> quality is improved.

Sun May 12, 2013 11:42 am (PDT) . Posted by:

"Barry Austern" barryaus


On May 12, 2013, at 2:14 PM, Jim Hamm wrote:

> Dan, interesting rumors. IF Apple should extend a warranty on all devices,
> then I'd suspect one would have to list them, the date purchased, and the
> cost of the warranty would be increased accordingly. I have AppleCare on my
> iPhone 5 and MacBook Air, but I can't see Apple extending these two
> warranties to cover a nine-year-old MacBook Pro (which is still working
> great, BTW) and a couple of iPads without a significant increase in the
> warranty cost. What would Apple do in this case? Send me an email saying I
> could add these devices for "x" more money?

Nowadays, if you buy devices together that work together they are all covered under the same warranty. For example, you buy a Mac Mini and with it you buy a keyboard, mouse and monitor. If bought together, all are covered by the same AppleCare on the Mini for no added cost.

Obviously, I cannot read the mind of whoever put up the rumor, but I wonder if what is meant is that if you buy stuff TOGETHER it will all be covered together. For example, if you buy an iPhone and an iMac at the same time you might get a warranty price break????
--
Barry Austern
barryaus@fuse.net

[Non-text portions of this message have been removed]

Sun May 12, 2013 1:41 pm (PDT) . Posted by:

"Ian Gillis" ianjgillis

Upgrade report:

The download went well, it took all night but was waiting for me in
the morning, having arrived before dawn.

I used the instructions in
http://www.macworld.com/article/1167855/installing_mountain_lion_what_you_need_to_know.html
and made a bootable install drive as
http://www.macworld.com/article/1167857/how_to_make_a_bootable_mountain_lion_install_drive.html
without any problems.

I soon got used to the upside-down scrolling. Checking the third-party
apps revealed a non-functional scanner (a Canon Lide 700F) - the
device scanned OK but the LEDs weren't lit. So I downloaded and
installed a new scanner driver from the Canon site. While I was there
I spotted an update to the Canon MP Navigator programme, so I trashed
the old one and downloaded the new version - which was where
Gatekeeper kicked in and stopped me installing it.

I restored the old MP Navigator app using Time Machine and it worked
OK. But I read up about Gatekeeper, so I trashed the old one again and
this time succeeded in downloading the new version using the
Control-Click.

So the whole process was very much less daunting than I had imagined -
very "Apple" in its simplicity. Thank you to those who advised me;
regards,
Ian

On 29 March 2013 15:46, Ian Gillis <tessel.bas@gmail.com> wrote:
> I want to upgrade my Mac Mini 2010 from OSX 10.6.8 to the latest release of
> Mountain Lion. My reasons are that I've observed that the OS availability
> seem to be able to jump over one big cat, but not two, and the next OS major
> update will presumably be towards the end of 2013; I would also like to
> tinker with the iCloud options.
>
> This Mac Mini is the first modern Mac I've owned and updated to a new OS, so
> I feel very vulnerable and inexperienced about approaching the upgrade in a
> safe and logical manner that leaves me a fall-back position in the event of
> disaster - this Mac is my only computer apart from an old iPad 1. I live in
> rural France and Apple Stores are a long way away.
>
> My system is summarised in the sig block. I have a 2TB back-up disk on the
> Mini, holding Time Machine and Carbon Copy Cloner Backups. I've bought a 8GB
> flash drive to hold a disk image of the Snow Leopard Installer. I've
> replaced almost all the PowerPC apps, leaving just Universal and Intel apps.
>
> Please can someone direct me to an idiot's installation guide?
> Is
> http://lifehacker.com/5928780/how-to-burn-os-x-mountain-lion-to-a-dvd-or-usb-flash-drive
> a good start?
>
> regards,
> --
>  Ian Gillis
> _______________________
> Mac Mini 2010 OS 10.6.8
> Intel Core 2 Duo 2.4 GHz
> 4GB RAM 500GB HD
> Samsung Syncmaster 226BW
> 2 TB ext HD
>
> iPad 1 16GB WiFi only iOS 5.1

--
______________________________________________________
tessel.bas@gmail.com or iangillis@iee.org
Site Web http://www.notrevieenfrance.net
Blog http://stecolombedevilleneuve.wordpress.com
Facebook http://www.facebook.com/ian.gillis

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