4/03/2013

[macsupport] Digest Number 9473

Mac Support Central

15 New Messages

Digest #9473
1a
Re: bookmarks.plist by "hester" drhester_06107
1b
Re: bookmarks.plist by "hester" drhester_06107
1c
Re: bookmarks.plist by "HAL9000" jrswebhome
1d
Re: bookmarks.plist by "hester" drhester_06107
1e
Re: bookmarks.plist by "hester" drhester_06107
1f
Re: bookmarks.plist by "Otto Nikolaus" nikyzf
1g
Re: bookmarks.plist by "hester" drhester_06107
2a
Re: Mail hangs in outbox by "Jurgen Richter" epsongroups
2b
Re: Mail hangs in outbox by "T Hopkins" todhop
4
apologies for the double post. by "Hester Reik" drhester_06107
5a

Messages

Wed Apr 3, 2013 6:56 am (PDT) . Posted by:

"hester" drhester_06107



Yes, Otto. It is directly under home. Created and modified Sept 23, 2012.
Under library that bookmarks.plist was modified yesterday.

I recall some problem late last year with youtube. It would not load or play. I still had apple warranty and someone in the phone, software tech dept. helped me. And iirc, the tech guy did something w safari at that time. I say this because under Library there are 2 Safaris. One is Safari.old.

Oddly now I note that there is also a folder Library copy just beneath library. YIKES!!!

Thank you so much for answering.

hester

--- In macsupportcentral@yahoogroups.com, Otto Nikolaus <otto.nikolaus@...> wrote:
>
> Do you mean it's *directly* under Home? What are the date created and date
> modified? I suspect it's been accidentally dragged there and a new one
> created automatically in Library > Safari.
>
> Otto
>
> On 2 April 2013 13:01, Hester Reik <dhreik@...> wrote:
>
> > Gurus,
> >
> > Does it matter that my 'bookmarks.plist' is in both my home folder and
> > under Library->Safari?
> >
> > Thanks in advance.
> >
>
>
> [Non-text portions of this message have been removed]
>

Wed Apr 3, 2013 7:12 am (PDT) . Posted by:

"hester" drhester_06107

Thanks for the reply. I'm afraid I'll mess things up if i experiment. I'm the farthest thing from a techie.....

hester

--- In macsupportcentral@yahoogroups.com, "HAL9000" <jrswebhome@...> wrote:
>
> Experiment. Quit Safari first. locate one of the bookmark files, drag to desktop. Then startup Safari. Did anything change in Safari? If the change that takes place does not suit you, just quit Safari again, and replace the newly created bookmark file with the one you drug off.
>
> In my iMac/Mountain Lion I have at least 60 "Library" folders, if I use "Find Any File" to search. Most are within application folders. Others are system folders. Hard to guess where info is stored sometimes.
>
> -

Wed Apr 3, 2013 10:13 am (PDT) . Posted by:

"HAL9000" jrswebhome

Good luck w that. TV would be easier.

--- In macsupportcentral@yahoogroups.com, "hester" <dhreik@...> wrote:
>
> Thanks for the reply. I'm afraid I'll mess things up if i experiment. I'm the farthest thing from a techie.....
>
> hester
>
> --- In macsupportcentral@yahoogroups.com, "HAL9000" <jrswebhome@> wrote:
> >
> > Experiment. Quit Safari first. locate one of the bookmark files, drag to desktop. Then startup Safari. Did anything change in Safari? If the change that takes place does not suit you, just quit Safari again, and replace the newly created bookmark file with the one you drug off.
> >
> > In my iMac/Mountain Lion I have at least 60 "Library" folders, if I use "Find Any File" to search. Most are within application folders. Others are system folders. Hard to guess where info is stored sometimes.
> >
> > -
>

Wed Apr 3, 2013 10:38 am (PDT) . Posted by:

"hester" drhester_06107



Because I don't understand what I'm doing when I do things like that, I don't know how to get out of a fix if i create one.

I mean if I do what you suggest, and safari is fine, can I just trash that copy of the Bookmarks.plist? Would I have to do what you suggest for every file and then trash it if all's well? Or... what? You presented me with one alternative.

That's what I mean about not understanding. I don't "get" the guts of this stuff, so I'm up the creek if I mess things up.

I am admitting ignorance, not stupidity and b/c these machines and supporting software are fairly complex, I risk a foul up.

that's all.

Thank you

hester

--- In macsupportcentral@yahoogroups.com, "HAL9000" <jrswebhome@...> wrote:
>
> Good luck w that. TV would be easier.
>
>
> >
> > --- In macsupportcentral@yahoogroups.com, "HAL9000" <jrswebhome@> wrote:
> > >
> > > Experiment. Quit Safari first. locate one of the bookmark files, drag to desktop. Then startup Safari. Did anything change in Safari? If the change that takes place does not suit you, just quit Safari again, and replace the newly created bookmark file with the one you drug off.
> > >
> > > In my iMac/Mountain Lion I have at least 60 "Library" folders, if I use "Find Any File" to search. Most are within application folders. Others are system folders. Hard to guess where info is stored sometimes.
> > >
> > > -
> >
>

Wed Apr 3, 2013 10:39 am (PDT) . Posted by:

"hester" drhester_06107



Because I don't understand what I'm doing when I do things like that, I don't know how to get out of a fix if i create one.

I mean if I do what you suggest, and safari is fine, can I just trash that copy of the Bookmarks.plist? Would I have to do what you suggest for every file and then trash it if all's well? Or... what? You presented me with one alternative.

That's what I mean about not understanding. I don't "get" the guts of this stuff, so I'm up the creek if I mess things up.

I am admitting ignorance, not stupidity and b/c these machines and supporting software are fairly complex, I risk a foul up.

that's all.

Thank you

hester

--- In macsupportcentral@yahoogroups.com, "HAL9000" <jrswebhome@...> wrote:
>
> Good luck w that. TV would be easier.
>
>
> >
> > --- In macsupportcentral@yahoogroups.com, "HAL9000" <jrswebhome@> wrote:
> > >
> > > Experiment. Quit Safari first. locate one of the bookmark files, drag to desktop. Then startup Safari. Did anything change in Safari? If the change that takes place does not suit you, just quit Safari again, and replace the newly created bookmark file with the one you drug off.
> > >
> > > In my iMac/Mountain Lion I have at least 60 "Library" folders, if I use "Find Any File" to search. Most are within application folders. Others are system folders. Hard to guess where info is stored sometimes.
> > >
> > > -
> >
>

Wed Apr 3, 2013 10:42 am (PDT) . Posted by:

"Otto Nikolaus" nikyzf

OK. The one in Home dates back to 23 Sep. The one in Library is current.
You can safely delete the first, but if you want to play it extra safe,
drag it to the Desktop, close and restart Safari, check that Safari's
bookmarks function is OK, then delete the file.

Have a look at the Library Copy folder. Switch to List mode and sort on
Date Modified. I'm betting there's no date there later than 23 Sep. If so,
delete the folder. Library can get pretty big, a lot of it in Caches, so
you'll get some useful space back.

Otto

On 3 April 2013 14:56, hester <dhreik@gmail.com> wrote:

>
> Yes, Otto. It is directly under home. Created and modified Sept 23, 2012.
> Under library that bookmarks.plist was modified yesterday.
>
> I recall some problem late last year with youtube. It would not load or
> play. I still had apple warranty and someone in the phone, software tech
> dept. helped me. And iirc, the tech guy did something w safari at that
> time. I say this because under Library there are 2 Safaris. One is
> Safari.old.
>
> Oddly now I note that there is also a folder Library copy just beneath
> library. YIKES!!!
>
> Thank you so much for answering.
>

[Non-text portions of this message have been removed]

Wed Apr 3, 2013 11:00 am (PDT) . Posted by:

"hester" drhester_06107



Oh Otto,
Thank you so much. Your suggestions worked seamlessly.
I am doing 2 curtsies in humble thanks.

hester

--- In macsupportcentral@yahoogroups.com, Otto Nikolaus <otto.nikolaus@...> wrote:
>
> OK. The one in Home dates back to 23 Sep. The one in Library is current.
> You can safely delete the first, but if you want to play it extra safe,
> drag it to the Desktop, close and restart Safari, check that Safari's
> bookmarks function is OK, then delete the file.
>
> Have a look at the Library Copy folder. Switch to List mode and sort on
> Date Modified. I'm betting there's no date there later than 23 Sep. If so,
> delete the folder. Library can get pretty big, a lot of it in Caches, so
> you'll get some useful space back.
>
> Otto
>
> On 3 April 2013 14:56, hester <dhreik@...> wrote:
>
> >
> > Yes, Otto. It is directly under home. Created and modified Sept 23, 2012.
> > Under library that bookmarks.plist was modified yesterday.
> >
> > I recall some problem late last year with youtube. It would not load or
> > play. I still had apple warranty and someone in the phone, software tech
> > dept. helped me. And iirc, the tech guy did something w safari at that
> > time. I say this because under Library there are 2 Safaris. One is
> > Safari.old.
> >
> > Oddly now I note that there is also a folder Library copy just beneath
> > library. YIKES!!!
> >
> > Thank you so much for answering.
> >
>
>
> [Non-text portions of this message have been removed]
>

Wed Apr 3, 2013 6:56 am (PDT) . Posted by:

"Jurgen Richter" epsongroups

Darrell

Without sounding snippy here, please, Do open the manuals and the
package that Bell provided when you switched over. There might be a
quick start card or account summary, and all those gobbledygook
technical questions that Chris Collins asked should all be answered in
there. Those are needed to set MAIL up correctly. You might still be
working on the Cogeco servers because it takes some time for them to
take you off their list; so while it works fine for now, it may stop
suddenly without warning when they figure out you are no longer a
customer. Bell has various SMTP servers, depending on when you signed up
and where you are located, indicated in your account summary (at least
mine) or online help page. They spread the mail load around to prevent
overloading any one server... So even if you don't change anything now,
be prepared to do so any time, so having that info on hand would be
convenient.

The other thing to consider is what sort of mail protocol are you / did
you use: IMAP or POP?
That could be the root of the connection problem with Gmail, as you
mentioned, it would be in the configuration setup in Mail.

Food for thought...
---

The original ISP was Cogeco.ca, a cable TV company providing fast
internet and telephone as well. The new ISP is Bell Canada, the
telephone company. My internet connection is now through a skinny little
telephone wire by DSL but it seems to be working well. I'm sorry, I
don't know about servers and hosts.

The problem seems to be intermittent; I can always send on bell.net but
"Mail" doesn't always connect properly to gmail the way it did. I think
this is really a configuration problem with the mail app.

Darrell

--- Christopher Collins wrote:
>
> What is the original SMTP server?
>
> What is the original ISP?
>
> What is the new SMTP server?
>
> Who is the new ISP? Bell.net
>
> Who is your mail host?

Wed Apr 3, 2013 9:03 am (PDT) . Posted by:

"T Hopkins" todhop

On a quick review, I'm guessing your problem may be related to Mail's handling of IMAP accounts. If your mail is IMAP, rather than POP, and you have your check mail timing set aggressive (such as every minute), you can end up with duplicates between your local and your IMAP outboxes. The end result is that copies are left in your Outbox appearing to be unsent, but these are in fact, duplicates. I've had as many as four copies!

Two things to try for testing. One is to set you check mail time to a longer period, say every 5 or 10 minutes. They other is to many save "Drafts" if an email is taking a while to compose.

I changed my check to 5 minutes (ISP is Verizon FIOS) and now the problem is extremely rare. This problem with Mail and IMAP accounts is documented online though I don't have a reference for you at the moment.

Cheers,
tod

On Mar 31, 2013, at 9:46 PM, fussyoldfart wrote:

> Two days ago I signed up with a new ISP (Bell.net in Canada) and then found that while my internet connection worked well, Mail I tried to send went to the outbox and stayed there. That was yesterday - this morning when I opened the mail window the messages suddenly went out. A new message also went right out. I thought "OK this is fine now, I'm back in business." This evening I have the same problem, new messages refuse to leave the outbox.
>
> Hmmm - I had a thought, use the new account instead of gmail. I copied/pasted the text to a new message box and chose to send from the Bell account. Everything that had hung promptly went out. My correspondent will now get the message twice.
>
> Can anyone here suggest what is going on?
>
> Darrell (fussyoldfart) McDonald
>
>

[Non-text portions of this message have been removed]

Wed Apr 3, 2013 3:22 pm (PDT) . Posted by:

"Paul Smith" waldonny

An informative article, and a reminder of the many and varied ways in which MS Word can screw over a user.
Thanks.
--
PSmith
MacBook Pro w/ Mac OS 10.8.3, iPhone 4S 64 GB and iPad 4 32 GB w/ iOS 6.1.3

On Apr 3, 2013, at 10:34 AM, "Bill B." <bill501@mindspring.com> wrote:

> Avoid and Fix Word Document Corruption <http://tidbits.com/e/13640>
>

Wed Apr 3, 2013 10:40 am (PDT) . Posted by:

"Hester Reik" drhester_06107



[Non-text portions of this message have been removed]

Wed Apr 3, 2013 5:51 pm (PDT) . Posted by:

"Jennifer Roane" jenalr

Hi everyone, my name is Jennifer and I just recently bought a MacBook Air (last Friday). I made the big switch from PC to Mac and am loving it so far. I have so much to learn though!

I think i am learning quickly but sometimes I run into things that I am not figuring out and I am also sure that there's a LOT more that I can do that I am not aware of.

I'm working with Office Mac 2011 a LOT and was wondering if others were familiar with this and could help? My first question is…..when I try to save a document - I have a subfolder under Documents for my office (I work on my own laptop because my office allows me to telecommute a lot!). When in a document I go to "Save As" and then my choices are not broken down to allow me to find subfolders under the main "Documents&quot; folder. Is there a way to change that so I can go to all of the subfolders under "Documents&quot;?

Also….I am used to using the Control + arrow keys to jump from word to word in a sentence rather than using just the arrow key and going one space at a time. Is there a way to do this? I did find that Cmd and arrow left or arrow right will take me to the beginning or end of a line but now I just want to figure out how to go word by word. Is this possible?

Thank you for your help!

Jennifer

Wed Apr 3, 2013 6:13 pm (PDT) . Posted by:

"Pat Taylor" pat412255

First, welcome to this very helpful group. Maybe some of the information here will help you:

<http://office.microsoft.com/en-us/mac-word-help/word-keyboard-shortcuts-HA102929541.aspx>

On Apr 3, 2013, at 6:51 PM, Jennifer Roane <jroane@knology.net> wrote:

> I'm working with Office Mac 2011 a LOT and was wondering if others were familiar with this and could help?

[Non-text portions of this message have been removed]

Wed Apr 3, 2013 6:20 pm (PDT) . Posted by:

"Jennifer Roane" jenalr

This is a huge help already! Thank you!

Okay….dumb question. I don't have a "HOME" key on my keyboard. Am I missing something?

Thanks again,

Jennifer

On Apr 3, 2013, at 9:12 PM, Pat Taylor <pat412@mac.com> wrote:

> First, welcome to this very helpful group. Maybe some of the information here will help you:
>
> <http://office.microsoft.com/en-us/mac-word-help/word-keyboard-shortcuts-HA102929541.aspx>
>
> On Apr 3, 2013, at 6:51 PM, Jennifer Roane <jroane@knology.net> wrote:
>
> > I'm working with Office Mac 2011 a LOT and was wondering if others were familiar with this and could help?
>
>

[Non-text portions of this message have been removed]

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