4/13/2012

[macsupport] Digest Number 8848

Mac Support Central

Messages In This Digest (19 Messages)

Messages

1a.

Re: Flatbed scanner question

Posted by: "Bill B." bill501@mindspring.com   kernos501

Thu Apr 12, 2012 5:34 am (PDT)



At 1:59 AM +0000 4/11/12, fhopk902 wrote:
>I have an Epson Perfection 3200. It's an excellent scanner but it is not capable of producing excellent image quality from 35mm.<<

I have wondered how dedicated slide/film scanners (positive & negative) compare to the flatbeds.

Bill

1b.

Re: Flatbed scanner question

Posted by: "Bill B." bill501@mindspring.com   kernos501

Thu Apr 12, 2012 5:39 am (PDT)



At 1:49 PM -0400 4/11/12, Denver Dan wrote:
>Note if the scanner comes with 3rd party scanning software like
>SilverFast. SilverFast is pretty good stuff and is sometimes included
>with a variety of scanner models as an extra but comes in a basic,
>medium, and full featured version. You can search for SilverFast and
>learn more about it. SilverFast is a European company.

I use Vuescan instead fs Silverfast, mainly because I have several scanners. Vuescan supports most models of scanners. You need a separate Silverfast app for each different scanner model. I like both more than either the Epson or Canon included software, at least for mid-range scanners.

BIll

2a.

Re: Recovering using TM

Posted by: "John Engberg" mrbyte@earthlink.net   mrbyte

Thu Apr 12, 2012 5:44 am (PDT)




On Apr 11, 2012, at 10:12 PM, Jim Saklad wrote:

>>>> "... why this seems such a deep dark secret"
>>>
>>> It isn't.
>>
>> OK, not dark, that was a bit hyperbolic.
>> But some deep, else why was it so hard for me to find? :-(
>
-
> <Curmudgeon mode ON>
>
> The basic way you use TM for data recovery is to open a Finder window to the location that the file is missing from (or that you want an earlier version of), then run TM, and scroll back in time until you find the file or version you want.
>
> I would expect that others who choose to use TM, as I did, find out how TM works to back up and to retrieve their data.
>
> If a file is missing, you open a Finder window to the enclosing folder, so you can see the file when you go back in time.
>
> If a folder is missing, you open a Finder window to the *enclosing* folder, so you can see the missing folder when you go back in time.
>
-
> If the missing folder is one of the top-level folders, then the "enclosing folder" is the hard drive itself (or a partition). And in general you shouldn't have been screwing around with top-level folders if you want your system to continue to function.
>
>
> This is basic Time Machine function.
> It's not rocket science.
> Let alone orbital mechanics....
>
You do not have to be in any specific folder, or have anything open at all when you do a restore from Time Machine. You can normally navigate to wherever you want to go in the the recovery window. However, I've found the if the only window I have open is Mail, recovery only will only let me play in Mail.

John Engberg
2b.

Re: Recovering using TM

Posted by: "Anna Larson" pix@maksimo.de   yovard@ymail.com

Thu Apr 12, 2012 7:21 am (PDT)




On April 12, 2012, at 14:44, John Engberg wrote:

>
> On Apr 11, 2012, at 10:12 PM, Jim Saklad wrote:
>>
>> The basic way you use TM for data recovery is to open a Finder window to the location that the file is missing from (or that you want an earlier version of), then run TM, and scroll back in time until you find the file or version you want. (…)

> You do not have to be in any specific folder, or have anything open at all when you do a restore from Time Machine. You can normally navigate to wherever you want to go in the the recovery window.

This is exactly what I was going to say too. It's no wonder that Jim (OldTechie) got confused. The instructions he has been receiving are not quite correct.

The easiest way to restore files and folders from Time Machine (TM) is to start TM (I personally always do it from the menu bar; just make sure "Show Time Machine status in the menu bar" in TM preferences is activated. Click on the TM icon in the menu bar and then select "Enter Time Machine"). As next, enter the name of the file you want to restore in the search field.

In Lion the file will now be automatically found. In Snow Leopard you must use the time ladder on the right side to go back in time, and when the right backup time is reached the file will pop up. An example: I searched for a test file from March 24 just now and I had to click 18 times until the file was found (= popped up).

But what happens when you have forgotten the name of the file? THEN, and only then, it makes sense to go *first* to the location where you think the file was when it was last backed up. Once being in that location TM will open up in exactly that location, allowing you to spot the file without entering any search text in the search field. If you can't *see* the file you MUST use the ladder on the right side and click your way back in time, one by one, until you find the file.

Having found the file you now click on "Restore" in the lower left corner. This will copy the file back to the original location on your hard disk.

Anna

3a.

Re: Mac mail sending from wrong email account

Posted by: "Tod Hopkins" hoplist@hillmanncarr.com   todhop

Thu Apr 12, 2012 5:59 am (PDT)



When you hit "reply" the email should automatically be "From" the account that received it. The pulldown to change this is at the bottom of the Compose mail dialog, right under subject. As far as I know, this behavior cannot be changed in any way. The only default you can set is the default account for a new composition.

A reply should always be "From" the account that received the email to which you are replying. If you are certain this is not happening, there may be a bug, but I've never seen that.

What is common is confusion about what account actually received the email is this is not necessary easy to see. For instance, my GMail mail is forwarded automatically to my POP account. If I hit "reply" in Mail while reading the forwarded mail, the reply will be "From" my POP account, not my GMail account. If I am reading the GMail copy (both appear in Mail), then it will be From the GMail account.

If I want it to be From another account, I need to manually change the From setting when I compose the Mail.

Cheers,
tod

On Apr 12, 2012, at 4:56 AM, oscarpoppyuk wrote:

> I am hoping you good people can help me with this irritation.
> I have 3 gmail accounts, 1 for everyday use, 1 for potential spam and 1 that I use solely for my World of Warcraft account (so it can't get picked up and hacked)
>
> Recently I received the offer of an update from one of my Kindle books but I obviously had to reply from the right email account. I hit reply and typed "yes" as requested (from the same, correct email account) but I got a reply to my WoW email address saying they didn't have an account with that email address so couldn't help.
> I looked at the details under All Headers and Raw Source and there was no mention of this address.
> My accounts are all imap and are listed in the order above. I cannot see how to tell mail to reply using the address I received a mail on nor can I set a default sending account.
> I have no idea where this WoW email address got caught up in the reply, but now when my husband emails me on account number 1 my replies go out from account number 3.
>
> I hope this makes sense to you and I don't want to cut down these 3 addresses as that doesn't solve the mystery, but I know I am missing something obvious, I just can't find it. I would be okay with never sending from address number 3 (with the option to actually send from it if Blizzard need me to)
>
> Lyn
>
>

Tod Hopkins
Hillmann & Carr Inc.
todhopkins-at-hillmanncarr.com

[Non-text portions of this message have been removed]

4a.

Yet another dead drive!

Posted by: "Dane Robison" macdane@mac.com   macdane1

Thu Apr 12, 2012 6:25 am (PDT)



After just recently suffering through a hard drive failure in my
MacBook Pro last November, I lost another one last night! Due to a
more diligent backup strategy (and a bit of luck, timing-wise) I
didn't lose any data and am currently running from my external clone
drive, but need to explore options moving forward.

Option 1 is to just replace the drive with another spinner...let's
just call it $100 for a 500GB drive. The downsides to this approach
are that (a) it's yet another spinning drive that could die tomorrow
and (b) my MBP — a 15" 2.66GHz Core 2 Duo from 2009 — is due for
replacement soon anyway. Do I really want to invest in it? I have a
new-in-the-box 320GB drive (warranty replacement from another earlier
failure) but I can't deal with that little capacity.

Option 2 is to put an SSD drive in it. 480GB from OWC for $600. Bigger
investment along with a bigger return in terms of both performance and
reliability, but it's still an investment in a laptop I'm nearly ready
to replace.

Option 3 would be to buy a "new" laptop. "New" rather than new because
I'd likely buy a refurb from Apple. That gets me in the $15-1600 range
plus RAM, which means I can't afford to make the switch to an SSD just
yet. I'd love to have a MacBook Air option, but there are no 15"
models yet. I could put the 320GB drive mentioned above in my existing
MBP and sell it to recoup some of the expense, which may allow me to
justify an SSD, but that's a stretch.

It'd be nice to just buy a big iMac, but I'm a photographer who works
everywhere: at home, at the studio, at the coffee shop, on location,
etc. So my requirements are mobility, at least (roughly) 500GB
capacity, as much RAM as possible, and at least a 15" display.

I'm mostly just thinking out loud at this point, but I'd welcome your
thoughts...are there other good alternatives I'm missing?

Dane
4b.

Re: Yet another dead drive!

Posted by: "James Robertson" jamesrob@sonic.net   jamesrob328i

Thu Apr 12, 2012 6:49 am (PDT)




On Apr 12, 2012, at 6:25 AM, Dane Robison wrote:

> I'm mostly just thinking out loud at this point, but I'd welcome your
> thoughts...are there other good alternatives I'm missing?
>
> Dane
>

I'd say that far and away the most important consideration is that new Apple laptop models will be available, or at least announced, within the next few weeks. The MacBook Pros are supposed to look more like MacBook Airs but perhaps have more powerful chips. I assume they'll lose the DVD drive and Ethernet port.

Although the chip family is new, the performance improvements may not be all that dramatic. Since no machines are announced it's impossible to say, but some reported testing of the chips themselves suggests real-world performance improvements in the 10% - 20% range.

Surely you could temporize a bit by offloading some "stuff" from your current system to something like Crashplan, even if that's only temporary until you see what the new models look like.

Of course, often the best time to buy an Apple refurb is just before or just after new machines are announced...

--
Jim Robertson

4c.

Re: Yet another dead drive!

Posted by: "Tod Hopkins" hoplist@hillmanncarr.com   todhop

Thu Apr 12, 2012 6:52 am (PDT)



Buy a 128-256GB SSD with mod kit that will allow you to install the 320GB drive in the optical slot and move the optical to an external. OWC sells this as a package. Only you can speak to whether you are up to doing the entire mod. It would be cheaper than a big SSD and has some the advantage of separating system from data. Maybe not as fast a mod as the big SSD.

I would not consider the SSD less risky than a spinning drive. They should be, but I believe the current evidence suggests otherwise.

Cheers,
tod

On Apr 12, 2012, at 9:25 AM, Dane Robison wrote:

> After just recently suffering through a hard drive failure in my
> MacBook Pro last November, I lost another one last night! Due to a
> more diligent backup strategy (and a bit of luck, timing-wise) I
> didn't lose any data and am currently running from my external clone
> drive, but need to explore options moving forward.
>
> Option 1 is to just replace the drive with another spinner...let's
> just call it $100 for a 500GB drive. The downsides to this approach
> are that (a) it's yet another spinning drive that could die tomorrow
> and (b) my MBP — a 15" 2.66GHz Core 2 Duo from 2009 — is due for
> replacement soon anyway. Do I really want to invest in it? I have a
> new-in-the-box 320GB drive (warranty replacement from another earlier
> failure) but I can't deal with that little capacity.
>
> Option 2 is to put an SSD drive in it. 480GB from OWC for $600. Bigger
> investment along with a bigger return in terms of both performance and
> reliability, but it's still an investment in a laptop I'm nearly ready
> to replace.
>
> Option 3 would be to buy a "new" laptop. "New" rather than new because
> I'd likely buy a refurb from Apple. That gets me in the $15-1600 range
> plus RAM, which means I can't afford to make the switch to an SSD just
> yet. I'd love to have a MacBook Air option, but there are no 15"
> models yet. I could put the 320GB drive mentioned above in my existing
> MBP and sell it to recoup some of the expense, which may allow me to
> justify an SSD, but that's a stretch.
>
> It'd be nice to just buy a big iMac, but I'm a photographer who works
> everywhere: at home, at the studio, at the coffee shop, on location,
> etc. So my requirements are mobility, at least (roughly) 500GB
> capacity, as much RAM as possible, and at least a 15" display.
>
> I'm mostly just thinking out loud at this point, but I'd welcome your
> thoughts...are there other good alternatives I'm missing?
>
> Dane
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>
>

Tod Hopkins
Hillmann & Carr Inc.
todhopkins-at-hillmanncarr.com

4d.

Re: Yet another dead drive!

Posted by: "Tod Hopkins" hoplist@hillmanncarr.com   todhop

Thu Apr 12, 2012 7:07 am (PDT)



Don't forget your old laptop has serious value. Don't overlook that in your decision. If you fix the drive, even with the 320GB, then it will be worth even more, and that 320GB drive is likely worth $0 to you right now or with a new machine.

If it's a 2008 or early 2009 (That is, still has a touchpad button and curved keys) then it's particularly valuable used. There are more than a few of us out there that do not like the newer designs (so far).

Cheers,
tod

On Apr 12, 2012, at 9:25 AM, Dane Robison wrote:

> After just recently suffering through a hard drive failure in my
> MacBook Pro last November, I lost another one last night! Due to a
> more diligent backup strategy (and a bit of luck, timing-wise) I
> didn't lose any data and am currently running from my external clone
> drive, but need to explore options moving forward.
>
> Option 1 is to just replace the drive with another spinner...let's
> just call it $100 for a 500GB drive. The downsides to this approach
> are that (a) it's yet another spinning drive that could die tomorrow
> and (b) my MBP — a 15" 2.66GHz Core 2 Duo from 2009 — is due for
> replacement soon anyway. Do I really want to invest in it? I have a
> new-in-the-box 320GB drive (warranty replacement from another earlier
> failure) but I can't deal with that little capacity.
>
> Option 2 is to put an SSD drive in it. 480GB from OWC for $600. Bigger
> investment along with a bigger return in terms of both performance and
> reliability, but it's still an investment in a laptop I'm nearly ready
> to replace.
>
> Option 3 would be to buy a "new" laptop. "New" rather than new because
> I'd likely buy a refurb from Apple. That gets me in the $15-1600 range
> plus RAM, which means I can't afford to make the switch to an SSD just
> yet. I'd love to have a MacBook Air option, but there are no 15"
> models yet. I could put the 320GB drive mentioned above in my existing
> MBP and sell it to recoup some of the expense, which may allow me to
> justify an SSD, but that's a stretch.
>
> It'd be nice to just buy a big iMac, but I'm a photographer who works
> everywhere: at home, at the studio, at the coffee shop, on location,
> etc. So my requirements are mobility, at least (roughly) 500GB
> capacity, as much RAM as possible, and at least a 15" display.
>
> I'm mostly just thinking out loud at this point, but I'd welcome your
> thoughts...are there other good alternatives I'm missing?
>
> Dane
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>
>

Tod Hopkins
Hillmann & Carr Inc.
todhopkins-at-hillmanncarr.com

4e.

Re: Yet another dead drive!

Posted by: "Jim Saklad" jimdoc@me.com   jimdoc01

Thu Apr 12, 2012 8:04 am (PDT)



> Although the chip family is new, the performance improvements may not be all that dramatic. Since no machines are announced it's impossible to say, but some reported testing of the chips themselves suggests real-world performance improvements in the 10% - 20% range.

10%-20% when compared to the current crop of CPU's.

Compare them to a 2009 dual-core 2.66 GHz, and the benchmarks will probably be doubled.

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com

4f.

Re: Yet another dead drive!

Posted by: "paul smith" kullervo@nycap.rr.com   waldonny

Thu Apr 12, 2012 11:53 am (PDT)



Two things to consider:
1. Apple refurbs are literally "good as new" with regard to warranty coverage and condition when you get them.
2. There are strong indications that Apple is about to update the MacBook Pro, and multiple rumors that the new ones will be Air-like and available with 15-inch screens.
--
PSmith
MacBook Pro, 2.4GHz Intel Core 2 Duo, 4 GB DDR2 SDRAM, OS 10.7.3 iPhone 4S 64 GB, iOS 5.1

On Apr 12, 2012, at 9:25 AM, Dane Robison wrote:

Option 3 would be to buy a "new" laptop. "New" rather than new because
I'd likely buy a refurb from Apple. That gets me in the $15-1600 range
plus RAM, which means I can't afford to make the switch to an SSD just
yet. I'd love to have a MacBook Air option, but there are no 15"
models yet.

4g.

Re: Yet another dead drive!

Posted by: "Randy B. Singer" randy@macattorney.com   randybrucesinger

Thu Apr 12, 2012 6:11 pm (PDT)




On Apr 12, 2012, at 6:25 AM, Dane Robison wrote:

> I'm mostly just thinking out loud at this point, but I'd welcome your
> thoughts...are there other good alternatives I'm missing?

While you might intuitively suspect that solid state drives are more
reliable than spinning platter drives, you should know that solid
state drives don't tend to be more reliable than spinning platter
drives in fact:

Solid State Drives No Better Than Others, Survey Says
<http://www.pcworld.com/businesscenter/article/213442/
solid_state_drives_no_better_than_others_survey_says.html>

The SSD failure debate - The Apple Core
<http://www.zdnet.com/blog/apple/the-ssd-failure-debate/1342>

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance
http://www.macattorney.com/ts.html
___________________________________________

5a.

Re: Well, Lion is DLing to my Mac Pro

Posted by: "OldTechie" oldtechie@wi.rr.com   jimpurcell2001

Thu Apr 12, 2012 7:13 am (PDT)



Anna,

I suppose that it might be useful to learn what went wrong with my users folder but as a long time techie, I learned early that sometimes it is better to leave sleeping dogs lie, and even more so, dead ones. In this case I repaired my problem using Time Machine, and that process resulted in my learning how to use ™ for recovery.

TBNX for your comments.

Jim

> I remember you said you had deleted your Users folder. That sounds pretty weird because normally you cannot delete that folder! If you try to delete it you will receive this message (see screen shot here):

6a.

Terminal starting up automatically

Posted by: "DaveC" davec2468@yahoo.com   davec2468

Thu Apr 12, 2012 11:51 am (PDT)



Whenever I restart the mini, Terminal is one of the apps that starts up.

The one and only user on my system has ~20 startup items in System
Preferences > Users > Startup Items, but Terminal isn't one of them.

Why is Terminal launching?

Thanks
Dave
--
2011 Mac mini 2.7 GHz i7 / 4 GB / 750 GB
OS X 10.6.8 (yes, Snow Leopard)

6b.

Re: Terminal starting up automatically

Posted by: "OldTechie" oldtechie@wi.rr.com   jimpurcell2001

Thu Apr 12, 2012 12:01 pm (PDT)



Dave,

I've had that happen too with more than one app. I suspect that it might be that I/you had them open before shutting down. I don't know that is so for certain, I never tested it.

Jim

> Whenever I restart the mini, Terminal is one of the apps that starts up.

[Non-text portions of this message have been removed]

6c.

Re: Terminal starting up automatically

Posted by: "OldTechie" oldtechie@wi.rr.com   jimpurcell2001

Thu Apr 12, 2012 12:07 pm (PDT)



Just noticed that when I choose to restart I get a checked option to reopen the window when Mac restarts.

Jim

6d.

Re: Terminal starting up automatically

Posted by: "N.A. Nada" whodo678@comcast.net

Thu Apr 12, 2012 12:16 pm (PDT)




On Apr 12, 2012, at 11:29 AM, DaveC wrote:

> Whenever I restart the mini, Terminal is one of the apps that starts up.
>
> The one and only user on my system has ~20 startup items in System
> Preferences > Users > Startup Items, but Terminal isn't one of them.
>
> Why is Terminal launching?
>
> Thanks
> Dave
> --
> 2011 Mac mini 2.7 GHz i7 / 4 GB / 750 GB
> OS X 10.6.8 (yes, Snow Leopard)

Look at the 20 and then look at their settings. Maybe one of them like ClamAVx is calling up Terminal.

And Old Tech, reopening apps on start up was not a feature of 10.6.8, which Dave says he is running.

Brent
6e.

Re: Terminal starting up automatically

Posted by: "Jim Saklad" jimdoc@me.com   jimdoc01

Thu Apr 12, 2012 4:01 pm (PDT)



>> Whenever I restart the mini, Terminal is one of the apps that starts up.
>>
>> The one and only user on my system has ~20 startup items in System
>> Preferences > Users > Startup Items, but Terminal isn't one of them.
>>
>> Why is Terminal launching?
>>
>> 2011 Mac mini 2.7 GHz i7 / 4 GB / 750 GB
>> OS X 10.6.8 (yes, Snow Leopard)
>
> I've had that happen too with more than one app. I suspect that it might be that I/you had them open before shutting down. I don't know that is so for certain, I never tested it.
> Jim

He's running Snow Leopard, not Lion, so that doesn't happen.

Dave -- could one of those 20 items somehow be calling terminal itself?

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com

6f.

Re: Terminal starting up automatically

Posted by: "Jim Saklad" jimdoc@me.com   jimdoc01

Thu Apr 12, 2012 4:01 pm (PDT)



> Just noticed that when I choose to restart I get a checked option to reopen the window when Mac restarts.
> Jim

Lion.

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com

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