9/17/2012

[macsupport] Digest Number 9121

15 New Messages

Digest #9121
1a
1c
1d
2a
3c
Re: The new Macbook Air and Mountain Lion by "Denver Dan" denverdan22180
4a
Dropbox question - Log File? by "Denver Dan" denverdan22180
4b
Re: Dropbox question - Log File? by "Tim O'Donoghue" timodonoghue
4c
Re: Dropbox question - Log File? by "Denver Dan" denverdan22180
4d
Re: Dropbox question - Log File? by "James Robertson" jamesrob328i
4e
Re: Dropbox question - Log File? by "Denver Dan" denverdan22180
4f
Re: Dropbox question - Log File? by "James Robertson" jamesrob328i

Messages

Sun Sep 16, 2012 8:58 am (PDT) . Posted by:

"Denver Dan" denverdan22180

Howdy.

Info for those thinking of upgrading to iPhone 5 or getting a new
iPhone 5 (I'm going to upgrade from iPhone 4 to iPhone 5 in a month or
two).

iPhone 5 4G LTE coverage info and "activation mode" info for North
American use.

I also double-checked and my ATT wireless plan (United States)
grandfather's us in on
unlimited data when we update to iPhone 5. Verizon's does not do that.

You would need to check your service provider's coverage map for your
US county and Canadian province and region to see if/when 4G/LTE is
available.

I've just discovered that ATT recently extended 4G LTE coverage in the
Washington, D.C., region as far west as Sterling, Virginia / Dulles
International Airport area.

Apparently the new iPhone 5 has a comm chip that can do 4G all over the
world (as well as automatically backdown to slower speed services) but
the new iPhone 5 gets activated in one of two possible modes (and
IIUIC, in two models) in the US and Canada depending on the service
provider being
ATT, Verizon, Sprint, in the USA, or Rogers, Bell, in Canada.

Here's a couple of starting point articles on this "activation" topic
and two "modes" if you want to pick up some more info.

It's from the excellent TidBITS site I've been reading for years:

Three-Minute Tech: LTE

<http://www.techhive.com/article/2000514/three-minute-tech-lte.html>

and

This article also from TidBITS on these two models of iPhone depending
on North American carrier:

Which iPhone 5 Lets You Roam Where You Want?
by Glenn Fleishman

<http://tidbits.com/article/13258>

The A1428, which is sold for AT&T and Bell, Rogers, and Telus in
Canada, and includes LTE support for two spectrum bands that are used
among those networks. (Canadian providers also have other spectrum
bands they use for LTE.)

The A1429, which is like the iPhone 4S in that it can be activated for
either a CDMA network (Verizon and Sprint in the United States or KDDI
in Japan) or a GSM network (10 GSM networks across 7 countries), and
then never switched.

- - - - -

New smaller connector.

The new iPhone 5 has a smaller connector plug called "Lightening." I
can be plugged in both ways so you don't have to look for the symbol to
know which way to insert it.

There are already available a number of adapters to make the new small
Lightening connector work with the older larger 31 pin connectors,
plugs, sockets, etc.

I've only looked into this topic very briefly so others may already
have discovered more info and sources on these adapters.

<http://www.huffingtonpost.com/2012/09/12/iphone-connector-iphone-5-dock-charger-lightning_n_1878282.html>

Denver Dan

Sun Sep 16, 2012 9:36 am (PDT) . Posted by:

"Bob Cook" cookrd1

Vz tells me I can get an iPhone 5 and keep unlimited data, but I will have
to pay full price (this also applies to ANY new phone if I want to keep
unlimited data).

However, due to several limitations of iPhone that I cannot live with, I
will have to skip and stay with the plasticy Android phones.

-Bob

On Sun, Sep 16, 2012 at 11:58 AM, Denver Dan <denver.dan@verizon.net> wrote:

> **
>
>
> Howdy.
>
> Info for those thinking of upgrading to iPhone 5 or getting a new
> iPhone 5 (I'm going to upgrade from iPhone 4 to iPhone 5 in a month or
> two).
>
> iPhone 5 4G LTE coverage info and "activation mode" info for North
> American use.
>
> I also double-checked and my ATT wireless plan (United States)
> grandfather's us in on
> unlimited data when we update to iPhone 5. Verizon's does not do that.
>
> You would need to check your service provider's coverage map for your
> US county and Canadian province and region to see if/when 4G/LTE is
> available.
>
> I've just discovered that ATT recently extended 4G LTE coverage in the
> Washington, D.C., region as far west as Sterling, Virginia / Dulles
> International Airport area.
>
> Apparently the new iPhone 5 has a comm chip that can do 4G all over the
> world (as well as automatically backdown to slower speed services) but
> the new iPhone 5 gets activated in one of two possible modes (and
> IIUIC, in two models) in the US and Canada depending on the service
> provider being
> ATT, Verizon, Sprint, in the USA, or Rogers, Bell, in Canada.
>
> Here's a couple of starting point articles on this "activation" topic
> and two "modes" if you want to pick up some more info.
>
> It's from the excellent TidBITS site I've been reading for years:
>
> Three-Minute Tech: LTE
>
> <http://www.techhive.com/article/2000514/three-minute-tech-lte.html>
>
> and
>
> This article also from TidBITS on these two models of iPhone depending
> on North American carrier:
>
> Which iPhone 5 Lets You Roam Where You Want?
> by Glenn Fleishman
>
> <http://tidbits.com/article/13258>
>
> The A1428, which is sold for AT&T and Bell, Rogers, and Telus in
> Canada, and includes LTE support for two spectrum bands that are used
> among those networks. (Canadian providers also have other spectrum
> bands they use for LTE.)
>
> The A1429, which is like the iPhone 4S in that it can be activated for
> either a CDMA network (Verizon and Sprint in the United States or KDDI
> in Japan) or a GSM network (10 GSM networks across 7 countries), and
> then never switched.
>
> - - - - -
>
> New smaller connector.
>
> The new iPhone 5 has a smaller connector plug called "Lightening." I
> can be plugged in both ways so you don't have to look for the symbol to
> know which way to insert it.
>
> There are already available a number of adapters to make the new small
> Lightening connector work with the older larger 31 pin connectors,
> plugs, sockets, etc.
>
> I've only looked into this topic very briefly so others may already
> have discovered more info and sources on these adapters.
>
> <
> http://www.huffingtonpost.com/2012/09/12/iphone-connector-iphone-5-dock-charger-lightning_n_1878282.html>
>
>
> Denver Dan
>
>
>

[Non-text portions of this message have been removed]

Mon Sep 17, 2012 5:39 am (PDT) . Posted by:

"James Robertson" jamesrob328i


On Sep 16, 2012, at 8:58 AM, Denver Dan <denver.dan@verizon.net> wrote:

> Info for those thinking of upgrading to iPhone 5 or getting a new
> iPhone 5 (I'm going to upgrade from iPhone 4 to iPhone 5 in a month or
> two).

The most interesting thing in all of this is the puzzle that frequent international travelers will face, although that puzzle also emphasizes the truth of the maxim "the best is not the enemy of the good."

As I read it, the US iPhone 5s (that's pleural, not a mythical next evolution of the 5) won't work with LTE in Europe. Of course, the "horror" of that is more than mitigated by the reality that if you COULD take advantage of all those gigabytes in France on your next overnight trip, you might never be able to afford to come home and open your bill from ATT!

I would HOPE that the "long term evolution" of this would be saner data pricing once the phones have radios that can work on the plethora of spectra that LTE will use in different locales or on different carriers in the same location. From the article in Denver Dan's link I take it that capability COULD be in next year's iPhone.

--
Jim Robertson

Mon Sep 17, 2012 5:59 am (PDT) . Posted by:

"James Robertson" jamesrob328i


On Sep 16, 2012, at 8:58 AM, Denver Dan <denver.dan@verizon.net> wrote:

> I also double-checked and my ATT wireless plan (United States)
> grandfather's us in on
> unlimited data when we update to iPhone 5.

Our puzzle will be how to manage upgrades in our family plan with ATT. Somehow, we have 3 people on unlimited, 2 on 2 GB/month data usage.

I went over our data USAGE with an ATT rep on Saturday. None of us EVER uses more than 500 MB/month (the two biggest consumers are my wife, who gets push notifications from facebook, and my son, who's a college student). My wife and I have the 4s phones, with 13 months to wait until upgrade eligibility. My son, her son, and her son's wife each have an iPhone 4, each eligible to upgrade.

What we plan to do is convert us all to a "shared data" plan, either 10 or 15 GBytes/month. That SHOULD be enough of a cushion so we'll save money, AND we'll be able to use Face Time when we don't have WiFi available (no Face Time on ATT for unlimited data plan customers). My concern with this is that once LTE becomes more widely available, new uses for data will appear that will multiply our usage, but we'll have to deal with that if it happens. As for the phones, my wife and I will each transition to an iPhone 5 and the two 4s models will move in the family food chain to two people who now have the 4 model (ATT says we can migrate phone numbers within our plan at will). So, we'll be using contract upgrades for older phones for the people who pay the bill and migrating the 4s phones to dependents who can help out their parents by allowing us access to the newest toys.

What I DON'T know at the moment is the best way to migrate our info from handset to handset. Should we each upgrade to iOS 6 in anticipation of the new handsets ? The iPhone 5s will come with it and the two recipients of "complimentary" 4 -> 4s upgrades will want to use iOS 6 features such as panorama photos, mapping/nav, and cell data Face Time that will be available to them.

Corollary question: how do we each PREPARE for the upgrade? Although my iPhone is, theoretically, "tied" to one Mac, I don't think they've been linked to each other once in the past year. I guess I should do a backup via iTunes, then set up the new phone from the backup when it returns from the store (which will have to be an ATT store, not the Apple Store, because we're on an ATT business plan).

Thanks so much,

--
Jim Robertson

Mon Sep 17, 2012 6:06 am (PDT) . Posted by:

"Denver Dan" denverdan22180

Howdy.

The iPhone 5, according to several articles I've read, should work just
fine in Europe and the many other countries using the GSM cell
standard.

I think the issue is more what would the costs be for a North American
visitor to use the iPhone 5 in France or the Netherlands without first
arranging some kind of international roaming plan.

Denver Dan

On Mon, 17 Sep 2012 05:39:09 -0700, James Robertson wrote:
> On Sep 16, 2012, at 8:58 AM, Denver Dan <denver.dan@verizon.net> wrote:
>
>> Info for those thinking of upgrading to iPhone 5 or getting a new
>> iPhone 5 (I'm going to upgrade from iPhone 4 to iPhone 5 in a month or
>> two).
>
> The most interesting thing in all of this is the puzzle that frequent
> international travelers will face, although that puzzle also
> emphasizes the truth of the maxim "the best is not the enemy of the
> good."
>
> As I read it, the US iPhone 5s (that's pleural, not a mythical next
> evolution of the 5) won't work with LTE in Europe. Of course, the
> "horror" of that is more than mitigated by the reality that if you
> COULD take advantage of all those gigabytes in France on your next
> overnight trip, you might never be able to afford to come home and
> open your bill from ATT!
>
> I would HOPE that the "long term evolution" of this would be saner
> data pricing once the phones have radios that can work on the
> plethora of spectra that LTE will use in different locales or on
> different carriers in the same location. From the article in Denver
> Dan's link I take it that capability COULD be in next year's iPhone.
>
>
> --
> Jim Robertson

Sun Sep 16, 2012 10:15 am (PDT) . Posted by:

"Jim Saklad" jimdoc01

> I have macbook pro retina display. My apple mail has the problem. My email accounts are emails that I migrated from another macbook pro. I can not send from 2 accounts. I did connection dr since I can not send emails from the optimum.net accounts. I can receive email from all accounts.
>
> When I did the connection dr. it shows that it has 2 setting for each account = pop and smtp. The dot that indicated it is okay turns green for the pop email but it shows I also have smtp for the same accounts and they are red. They should not even have stmp as pop is how I added them.
> Kathy

Please start a new thread when bringing up new topic, and enter a new subject, rather than hijacking a completely unrelated thread.

POP is (one of) the email *reading* protocol(s) (IMAP being the other commonly used one). SMTP (Simple Mail Transfer Protocol) is the *sending* protocol.

They SHOULD have SMTP, and it SHOULD be green, otherwise you cannot send mail.

In Mail -- Preferences -- Accounts, you will see SMTP at the bottom on EVERY account, whether it is POP or IMAP. Are the account passwords in place and correct?

Perhaps another contributor can help you fix SMTP on these accounts.

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com

Sun Sep 16, 2012 12:45 pm (PDT) . Posted by:

"haydn46" haydn46

I have owned Macs since I bought a MacPlus in 1988. Which should mean I know my around their operating systems as the Mac has evolved. However, I am 83 now, and my mind is not as agile as I used to think it was. I have an iMac from around 2008 which works fine. I bought a MacBook Pro in early 2011 which works fine. I used to work for the CBC Television as a producer, and after I retired I enjoyed shooting travel videos and editing them in Final Cut Pro, and later in iMovie. I mention all this to indicate that I really shouldn't be as clueless as I now appear to be.

I fell for the new MacBook Air. I'm about to travel in ten days and I wanted something lighter than the MBP. Yes, it is a delight. It came with Mountain Lion installed on it. Making my way around the Mac Air has been a challenge. Getting Mail to work was impossible for me, and that problem was solved by a Genius at Vancouver's Apple Store, who discovered that the Mail program was in conflict with the one on the MBP. I had brought along the MBP for comparison. The Genius was kind enough to instal Mountain Lion on it, too.

The main thing I haven't learned, and my reason for writing, is how to get my three computers reliably to "see" each other and exchange files. The iMac I will leave at plain old Lion for now, 10.6.8. I would like any two of the computers to show up on the desktop of the other. I am sure it is dead simple. Is iCloud necessary for this? Thanks for any help.

George

Sun Sep 16, 2012 12:54 pm (PDT) . Posted by:

"Jim Saklad" jimdoc01

> The main thing I haven't learned, and my reason for writing, is how to get my three computers reliably to "see" each other and exchange files. The iMac I will leave at plain old Lion for now, 10.6.8. I would like any two of the computers to show up on the desktop of the other. I am sure it is dead simple. Is iCloud necessary for this? Thanks for any help.
> George

What sort of files do you want to share, and do you want to share remotely, or only when the 3 computers are all in the same location?

AirDrop should work to copy files among machines within Wifi distance of each other; iCloud can be used efficiently for some files, and DropBox can be used for anything.

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com

Sun Sep 16, 2012 1:24 pm (PDT) . Posted by:

"Denver Dan" denverdan22180

Howdy.

George, your 3 computers can "see" each other and network and share
files.

If all 3 are in the same location they can share an Ethernet network.

They can share via WiFi and also via Bluetooth wireless connection (if
physically close).

They can share/network/see each other in a mixed way with, for example,
two using an Ethernet cable and an Ethernet switch and the 3rd using a
WiFi wireless connection if you have a WiFi base station or router
connected to your Ethernet Switch.

I suggest that a good first step is to rename each Mac and rename each
of the hard drives on each Mac so it tells you which Mac it's on. This
reduces confusion when networking. Instead of having 3 Macs and 3 hard
drives all named the same "Macintosh HD" you can name the Macs
themselves.

Then you need to turn on file sharing on each Mac. Do this in System
Preferences>Sharing panel. Check the File Sharing check box under the
Service list in the Sharing panel.

Note the computer name in this same panel. You could rename it, just
as an example, George 007 (and the other two Macs could be renamed
George 008, and George 009).

Turning on File Sharing means that all of your Macs will appear in a
Finder window Sidebar under the Shared section.

Be sure to note your Admin user account password for each of the three
Macs.

If you are the only one using the 3 Macs, you could be pretty safe in
making the password the same on all three computers so it's easy to
remember.

The tip here about accessing another Shared computer, once you've
turned it all on, is to access the other computer and use that other
computer's home/user account admin password when you do this.

If you enter the other computer over the network as the "owner" (using
the user account admin password) that other computer thinks your are
the owner and gives you full access to everything on the computer.

Once you have turned all this on and once you have accessed the other
computer and see the hard drive for that other computer mounted on your
Desktop, you can then save some future steps when you access it by
making an alias of that hard drive. You would still have to key in the
password or approve it but it saves some steps.

There are lots of permutations of this but that's the basics.

Good luck, keep on Mac computing until you are 103, and write back with
more questions.

Denver Dan

On Sun, 16 Sep 2012 19:45:17 +0000, haydn46 wrote:
> I have owned Macs since I bought a MacPlus in 1988. Which should mean
> I know my around their operating systems as the Mac has evolved.
> However, I am 83 now, and my mind is not as agile as I used to think
> it was. I have an iMac from around 2008 which works fine. I bought a
> MacBook Pro in early 2011 which works fine. I used to work for the
> CBC Television as a producer, and after I retired I enjoyed shooting
> travel videos and editing them in Final Cut Pro, and later in iMovie.
> I mention all this to indicate that I really shouldn't be as clueless
> as I now appear to be.
>
> I fell for the new MacBook Air. I'm about to travel in ten days and I
> wanted something lighter than the MBP. Yes, it is a delight. It came
> with Mountain Lion installed on it. Making my way around the Mac Air
> has been a challenge. Getting Mail to work was impossible for me, and
> that problem was solved by a Genius at Vancouver's Apple Store, who
> discovered that the Mail program was in conflict with the one on the
> MBP. I had brought along the MBP for comparison. The Genius was kind
> enough to instal Mountain Lion on it, too.
>
> The main thing I haven't learned, and my reason for writing, is how
> to get my three computers reliably to "see" each other and exchange
> files. The iMac I will leave at plain old Lion for now, 10.6.8. I
> would like any two of the computers to show up on the desktop of the
> other. I am sure it is dead simple. Is iCloud necessary for this?
> Thanks for any help.
>
> George

Sun Sep 16, 2012 6:37 pm (PDT) . Posted by:

"Denver Dan" denverdan22180

Howdy.

Does Dropbox have any sort of log or record of file(s) that are
downloaded from the Dropbox cloud?

Denver Dan

Sun Sep 16, 2012 8:34 pm (PDT) . Posted by:

"Tim O'Donoghue" timodonoghue

Dan;

Log in to you DropBox website, then go to: https://www.dropbox.com/events.

At the bottom of the page is a link to an RSS for a running account of changes in near-real time.

Tim

On Sep 16, 2012, at 6:36 PM, Denver Dan <denver.dan@verizon.net> wrote:

> Howdy.
>
> Does Dropbox have any sort of log or record of file(s) that are
> downloaded from the Dropbox cloud?
>
> Denver Dan
>
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>

Mon Sep 17, 2012 5:57 am (PDT) . Posted by:

"Denver Dan" denverdan22180

Howdy.

I looked at the Events feature in Dropbox online but it only records
what I do and not whether someone else downloads a file.

Denver Dan

On Sun, 16 Sep 2012 20:34:32 -0700, Tim O'Donoghue wrote:
> Log in to you DropBox website, then go to: https://www.dropbox.com/events.
>
> At the bottom of the page is a link to an RSS for a running account
> of changes in near-real time.
>
> Tim

Mon Sep 17, 2012 6:04 am (PDT) . Posted by:

"James Robertson" jamesrob328i


On Sep 17, 2012, at 5:57 AM, Denver Dan <denver.dan@verizon.net> wrote:

> I looked at the Events feature in Dropbox online but it only records
> what I do and not whether someone else downloads a file.

Dan,

It sounds as though you're wondering whether a file (or files) you've made eligible for sharing, either publicly or to a specific set of people, has actually been accessed by some or all of them, and by whom.

I'm sure you know that Dropbox has VERY active user forums that are frequented both by end users and company prinicpals. My guess is that you'll get your most reliable answers to such questions there. My other guess is that most Dropbox customers primarily use the service for "sharing" with themselves (making the same information available on multiple devices/multiple operating systems).

Jim

Mon Sep 17, 2012 6:08 am (PDT) . Posted by:

"Denver Dan" denverdan22180

Howdy.

I guess sharing is the right term.

I'd like to know if/when a file I put on Dropbox for a friend gets
downloaded.

I just started using Dropbox as a test. It seems overwhelming easy.
So easy I'm suspicious of there being a catch somewhere!

Denver Dan

On Mon, 17 Sep 2012 06:04:41 -0700, James Robertson wrote:
> On Sep 17, 2012, at 5:57 AM, Denver Dan <denver.dan@verizon.net> wrote:
>
>> I looked at the Events feature in Dropbox online but it only records
>> what I do and not whether someone else downloads a file.
>
>
> Dan,
>
> It sounds as though you're wondering whether a file (or files) you've
> made eligible for sharing, either publicly or to a specific set of
> people, has actually been accessed by some or all of them, and by
> whom.
>
> I'm sure you know that Dropbox has VERY active user forums that are
> frequented both by end users and company prinicpals. My guess is that
> you'll get your most reliable answers to such questions there. My
> other guess is that most Dropbox customers primarily use the service
> for "sharing" with themselves (making the same information available
> on multiple devices/multiple operating systems).
>
> Jim

Mon Sep 17, 2012 7:01 am (PDT) . Posted by:

"James Robertson" jamesrob328i


On Sep 17, 2012, at 6:08 AM, Denver Dan <denver.dan@verizon.net> wrote:

> I just started using Dropbox as a test. It seems overwhelming easy.
> So easy I'm suspicious of there being a catch somewhere!

The original "purpose" of Dropbox was to alleviate a problem faced by most people who wanted "write once, read anywhere" access to their OWN information, and the obvious solution they developed was to create a "place" on each of an individual's own data repositories where something placed in that "Dropbox" (hence the notion that's a folder that lives on your own system) replicates immediately on EACH of your own systems.

Data SHARING among multiple individuals has evolved from that, as had encrypted access to that shared data, and that explains why there have been SO many revisions to the Dropbox system over the past few years of its existence.

As for the "catch," there are a few. One, of course, is that 2 GB of personal cloud data isn't all that much any more. Another, if you're a secret agent, is that Dropbox acknowledges in their terms of use that they roll over immediately if a government official says he's entitled to look at your data - a subpoena is plenty; no proceedings in court on the merits of the request required. Google says they won't give your stuff away to the authorities without a fight.

A third is that there's been at least one privacy issue where POTENTIAL access to users' data by Dropbox employees was discovered even though the company had claimed their own employees had no way of EVER decrypting individual user information (I've forgotten the details, but it seemed very low risk to me at the time).

For me, the beauty of Dropbox is that I could be ANYWHERE with one of my own devices, need a pdf or a spreadsheet or a letter that was created on another device, and if I'd placed it in Dropbox on the creating device, it's accessible to me INSTANTLY on each of them, and for that it's been absolutely reliable.

There are issues for files that should not be accessed simultaneously from multiple locations. For example, if I had my personal financial management datafile on Dropbox and I opened that file on one computer but had forgotten to quit the program on another, the consequences could be unpleasant, or worse. Some software publishers have done their homework to make sure this isn't a problem; e.g., Agilebits figured out VERY early on how to enable 1Password's datafile to live in Dropbox.

Oh, and the publishers of Dropbox had an unpleasant tiff with the developers of Growl about 2 years ago. I think they've reached a truce, at least.

--
Jim Robertson

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