15 New Messages
Digest #9139
Messages
Tue Sep 25, 2012 4:50 pm (PDT) . Posted by:
"Harry Flaxman" hflaxman001
On 9/25/2012 5:03 PM, Don Seal wrote:
> I opened the Apple Care case on my first machine with 36 hours left on Apple Care. Problem was with not sleeping (new machine problem is not waking up). I had the time so spent three months and about 100 support person hours before the Mac Pro was replaced. Nothing was mentioned about refurbished when the replacement was arranged. I was able to purchase a full three years of Apple Care so I guess it is a refurbished machine.
I guess it differs from case to case. I had my last iMac to the Apple
store 2 times for the same issue within a month. On the night before
Applecare expired, I phoned Apple to mention that the issue was still
there. My machine was promptly replaced with a new model iMac.
My Powermac G5 was replaced within 3 weeks of purchase for a recurring
problem, back when they were new.
I still don't know if my current iMac is refurbed or new. It would be
hard to tell now.
I would, however, keep on Applecare about the issue you're having. If
they continue to tell you to reseat the RAM, I would definitely question
it. That should not be something you should have to do more than once
over a very long period of time.
Harry
> I opened the Apple Care case on my first machine with 36 hours left on Apple Care. Problem was with not sleeping (new machine problem is not waking up). I had the time so spent three months and about 100 support person hours before the Mac Pro was replaced. Nothing was mentioned about refurbished when the replacement was arranged. I was able to purchase a full three years of Apple Care so I guess it is a refurbished machine.
I guess it differs from case to case. I had my last iMac to the Apple
store 2 times for the same issue within a month. On the night before
Applecare expired, I phoned Apple to mention that the issue was still
there. My machine was promptly replaced with a new model iMac.
My Powermac G5 was replaced within 3 weeks of purchase for a recurring
problem, back when they were new.
I still don't know if my current iMac is refurbed or new. It would be
hard to tell now.
I would, however, keep on Applecare about the issue you're having. If
they continue to tell you to reseat the RAM, I would definitely question
it. That should not be something you should have to do more than once
over a very long period of time.
Harry
Tue Sep 25, 2012 5:06 pm (PDT) . Posted by:
"Harry Flaxman" hflaxman001
On 9/25/2012 9:23 AM, pat412255 wrote:
> From the new User Manual:
Which user manual? I just went hunting on Apple's site and cannot find
an iOS User Manual. If such a beastie exists, I can't seem to locate it.
TIA
Harry
> From the new User Manual:
Which user manual? I just went hunting on Apple's site and cannot find
an iOS User Manual. If such a beastie exists, I can't seem to locate it.
TIA
Harry
Tue Sep 25, 2012 5:17 pm (PDT) . Posted by:
"Harry Flaxman" hflaxman001
On 9/25/2012 8:05 PM, Harry Flaxman wrote:
> On 9/25/2012 9:23 AM, pat412255 wrote:
>> > From the new User Manual:
> Which user manual? I just went hunting on Apple's site and cannot find
> an iOS User Manual. If such a beastie exists, I can't seem to locate it.
An Australian site claims that this manual is in the iTunes Store. I
can't find one there either.
Anyone else?
Harry
> On 9/25/2012 9:23 AM, pat412255 wrote:
>> > From the new User Manual:
> Which user manual? I just went hunting on Apple's site and cannot find
> an iOS User Manual. If such a beastie exists, I can't seem to locate it.
An Australian site claims that this manual is in the iTunes Store. I
can't find one there either.
Anyone else?
Harry
Tue Sep 25, 2012 5:36 pm (PDT) . Posted by:
"Dave" dsherlock.geo
You can find it I iBooks or on the apple web site under support
Regards, Dave
Sent from my iPad
On Sep 25, 2012, at 5:16 PM, Harry Flaxman <harry.flaxman@me.com > wrote:
> On 9/25/2012 8:05 PM, Harry Flaxman wrote:
> > On 9/25/2012 9:23 AM, pat412255 wrote:
> >> > From the new User Manual:
> > Which user manual? I just went hunting on Apple's site and cannot find
> > an iOS User Manual. If such a beastie exists, I can't seem to locate it.
>
> An Australian site claims that this manual is in the iTunes Store. I
> can't find one there either.
>
> Anyone else?
>
> Harry
>
>
[Non-text portions of this message have been removed]
Regards, Dave
Sent from my iPad
On Sep 25, 2012, at 5:16 PM, Harry Flaxman <harry.flaxman@
> On 9/25/2012 8:05 PM, Harry Flaxman wrote:
> > On 9/25/2012 9:23 AM, pat412255 wrote:
> >> > From the new User Manual:
> > Which user manual? I just went hunting on Apple's site and cannot find
> > an iOS User Manual. If such a beastie exists, I can't seem to locate it.
>
> An Australian site claims that this manual is in the iTunes Store. I
> can't find one there either.
>
> Anyone else?
>
> Harry
>
>
[Non-text portions of this message have been removed]
Tue Sep 25, 2012 5:39 pm (PDT) . Posted by:
"Harry Flaxman" harry.flaxman
On 9/25/2012 8:36 PM, Dave wrote:
> You can find it I iBooks or on the apple web site under support
>
> Regards, Dave
> Sent from my iPad
>
> On Sep 25, 2012, at 5:16 PM, Harry Flaxman<harry.flaxman@me.com > wrote:
>
>> >On 9/25/2012 8:05 PM, Harry Flaxman wrote:
>>> > >On 9/25/2012 9:23 AM, pat412255 wrote:
>>>>> > >> > From the new User Manual:
>>> > >Which user manual? I just went hunting on Apple's site and cannot find
>>> > >an iOS User Manual. If such a beastie exists, I can't seem to locate it.
>> >
>> >An Australian site claims that this manual is in the iTunes Store. I
>> >can't find one there either.
>> >
Found it under 'iPhone User Guide for iOS 6'. Wasn't looking for the
iPhone part!
Thanks.
Harry
> You can find it I iBooks or on the apple web site under support
>
> Regards, Dave
> Sent from my iPad
>
> On Sep 25, 2012, at 5:16 PM, Harry Flaxman<harry.flaxman@
>
>> >On 9/25/2012 8:05 PM, Harry Flaxman wrote:
>>> > >On 9/25/2012 9:23 AM, pat412255 wrote:
>>>>> > >> > From the new User Manual:
>>> > >Which user manual? I just went hunting on Apple's site and cannot find
>>> > >an iOS User Manual. If such a beastie exists, I can't seem to locate it.
>> >
>> >An Australian site claims that this manual is in the iTunes Store. I
>> >can't find one there either.
>> >
Found it under 'iPhone User Guide for iOS 6'. Wasn't looking for the
iPhone part!
Thanks.
Harry
Tue Sep 25, 2012 5:19 pm (PDT) . Posted by:
"Harry Flaxman" hflaxman001
A week or so ago, I switched my group email to my yahoo address. This
week, I switched back to my .me mail address. Since doing so, I"m
receiving group mail at both the yahoo mail and .me addresses. Strange
behavior.
I've tried going in and selecting my choices again, and it's had no
affect. Naturally, I can only post from the .me account, which I am set
for now.
Harry
week, I switched back to my .me mail address. Since doing so, I"m
receiving group mail at both the yahoo mail and .me addresses. Strange
behavior.
I've tried going in and selecting my choices again, and it's had no
affect. Naturally, I can only post from the .me account, which I am set
for now.
Harry
Tue Sep 25, 2012 6:06 pm (PDT) . Posted by:
"Frank T" frankt192
I did nothing more than at any other time.
Looks as if someone fixed this from Yahoo.com.
--- In macsupportcentral@yahoogroups.com , Jurgen Richter <yahoo-1@...> wrote:
>
> Hmmm - just once this time Frank... what'd you do?
>
Looks as if someone fixed this from Yahoo.com.
--- In macsupportcentral@
>
> Hmmm - just once this time Frank... what'd you do?
>
Tue Sep 25, 2012 6:09 pm (PDT) . Posted by:
"Denver Dan" denverdan22180
Howdy.
Use Safari on your Air.
Go to the Canon web site.
Download the current Canon driver for you printer.
Install.
<http://www.usa.canon.com/cusa/home >
On Tue, 25 Sep 2012 17:20:52 -0400, Darrell McD wrote:
> I have my Canon printer connected to my iMac. We use a wireless
> router which is serving both my iMac and my wife's MacBook Air.
> Printer sharing on the iMac is turned on but even though the MacBook
> says it is printing nothing it happening. I read elsewhere that this
> may be due to the MacBook using the generic driver while the iMac has
> the official Canon driver installed. Since the MacBook Air has no
> disk drive I can't load the Canon driver (even if I could find the
> disk :-/).
>
> Can anyone suggest a work-around or point me to a better explanation
> and remedy?
>
> Darrell McDonald
>
> PS - both machines are running Lion and up to date on software.
Use Safari on your Air.
Go to the Canon web site.
Download the current Canon driver for you printer.
Install.
<http://www.usa.
On Tue, 25 Sep 2012 17:20:52 -0400, Darrell McD wrote:
> I have my Canon printer connected to my iMac. We use a wireless
> router which is serving both my iMac and my wife's MacBook Air.
> Printer sharing on the iMac is turned on but even though the MacBook
> says it is printing nothing it happening. I read elsewhere that this
> may be due to the MacBook using the generic driver while the iMac has
> the official Canon driver installed. Since the MacBook Air has no
> disk drive I can't load the Canon driver (even if I could find the
> disk :-/).
>
> Can anyone suggest a work-around or point me to a better explanation
> and remedy?
>
> Darrell McDonald
>
> PS - both machines are running Lion and up to date on software.
Tue Sep 25, 2012 6:51 pm (PDT) . Posted by:
"fussyoldfart" fussyoldfart
Duh! Why didn't I think of that. I really am losing it!
Darrell
--- In macsupportcentral@yahoogroups.com , Denver Dan <denver.dan@...> wrote:
>
> Howdy.
>
> Use Safari on your Air.
>
> Go to the Canon web site.
>
> Download the current Canon driver for you printer.
>
> Install.
>
> <http://www.usa.canon.com/cusa/home >
>
>
>
>
> On Tue, 25 Sep 2012 17:20:52 -0400, Darrell McD wrote:
> > I have my Canon printer connected to my iMac. We use a wireless
> > router which is serving both my iMac and my wife's MacBook Air.
> > Printer sharing on the iMac is turned on but even though the MacBook
> > says it is printing nothing it happening. I read elsewhere that this
> > may be due to the MacBook using the generic driver while the iMac has
> > the official Canon driver installed. Since the MacBook Air has no
> > disk drive I can't load the Canon driver (even if I could find the
> > disk :-/).
> >
> > Can anyone suggest a work-around or point me to a better explanation
> > and remedy?
> >
> > Darrell McDonald
> >
> > PS - both machines are running Lion and up to date on software.
>
Darrell
--- In macsupportcentral@
>
> Howdy.
>
> Use Safari on your Air.
>
> Go to the Canon web site.
>
> Download the current Canon driver for you printer.
>
> Install.
>
> <http://www.usa.
>
>
>
>
> On Tue, 25 Sep 2012 17:20:52 -0400, Darrell McD wrote:
> > I have my Canon printer connected to my iMac. We use a wireless
> > router which is serving both my iMac and my wife's MacBook Air.
> > Printer sharing on the iMac is turned on but even though the MacBook
> > says it is printing nothing it happening. I read elsewhere that this
> > may be due to the MacBook using the generic driver while the iMac has
> > the official Canon driver installed. Since the MacBook Air has no
> > disk drive I can't load the Canon driver (even if I could find the
> > disk :-/).
> >
> > Can anyone suggest a work-around or point me to a better explanation
> > and remedy?
> >
> > Darrell McDonald
> >
> > PS - both machines are running Lion and up to date on software.
>
Tue Sep 25, 2012 6:21 pm (PDT) . Posted by:
"HAL9000" jrswebhome
Tried Kindle App, no joy.
Tue Sep 25, 2012 6:43 pm (PDT) . Posted by:
"Harry Flaxman" harry.flaxman
On 9/25/2012 9:21 PM, HAL9000 wrote:
> Tried Kindle App, no joy.
iBooks.
Harry
> Tried Kindle App, no joy.
iBooks.
Harry
Tue Sep 25, 2012 6:48 pm (PDT) . Posted by:
"Harry Flaxman" harry.flaxman
On 9/25/2012 9:43 PM, Harry Flaxman wrote:
> On 9/25/2012 9:21 PM, HAL9000 wrote:
>> >Tried Kindle App, no joy.
> iBooks.
>
> Harry
>
Whoops! On the Mac. Read too fast.
Havent done that yet.
Harry
> On 9/25/2012 9:21 PM, HAL9000 wrote:
>> >Tried Kindle App, no joy.
> iBooks.
>
> Harry
>
Whoops! On the Mac. Read too fast.
Havent done that yet.
Harry
Tue Sep 25, 2012 6:35 pm (PDT) . Posted by:
"Randy B. Singer" randybrucesinger
On Sep 25, 2012, at 3:01 PM, Patti A Robertson wrote:
> After much thrashing around trying to get a 1 year old HP printer to work with my new Macbook Pro retina running 10.8.2, I finally called HP and asked whether it should - says it does on the website, but they confirmed that the drivers don't exist for OS 10.8 yet
> ....
>
> So, if anyone has purchased the new Macbook Pro retina and needs a referral for a working printer, the HP LaserJet 1536dnf MFP works beautifully. Their customer service was outstanding.
> And, if you have had problems getting a printer to work and call their customer service line, they might just offer you a nice discount - they gave me $50 off which was better than the price at Costco.
Forgive me for being a curmudgeon, but your experience doesn't strike me as a recommendation for HP printers. In fact, just the opposite.
Your old printer was only "1 year old" and yet HP hasn't provided an updated driver for it. What other printer manufacturer so frequently orphans recent printer models? Brother and Canon not only don't orphan recent models, when a new version of OS X is released, they provide updated drivers right away. Usually the same day the new OS is released.
I have Brother printers that Brother still provides new drivers for, as needed, after over a decade. And Brother's updated drivers ship *with* new versions of the Mac OS, or can be easily found on Brother's Web site.
Having to purchase a new printer because Apple has released an updated OS is a sign of a terrible printer manufacturer, even if they give you a discount on the new printer. HP hasn't treated you well, they've robbed you.
____________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
Macintosh OS X Routine Maintenance
http://www.macattor
____________
[Non-text portions of this message have been removed]
Tue Sep 25, 2012 9:13 pm (PDT) . Posted by:
"Patti A Robertson" parpiano
I was waiting for someone to say this�
On the other hand - my other option was to continue to use the Brother MFP that I hate. It makes not-very-good quality copies, and the print quality I would rate as a C+.
The older - it's actually 1.5 years old - printer by HP makes beautiful copies. I'm talking photocopying here - like, if I copy a page from a book - and it scans, which my Brother SAYS it will do, but it really won't.
HP told me that they will have an updated driver for my older printer, but they update the drivers for the machines that are most popular first and then go down the line, so mine hasn't been done yet. They expect it in the next month, but I wasn't willing to wait a month. So I bought a new printer and I got great customer service today in the set up process. Now, would I have rather been able to use my printer? YES!!! And I am unhappy that I couldn't. But there weren't a lot of options out there.
Who besides Brother makes MFP type printers that work NOW with 10.8? I posed this question to the list a week ago and got nothing for an answer. Except HP. So, if you don't want a Brother printer, what is one to do?
IMO, it's the price I'm paying to buy Apple products. We Apple folks are still the "little brother" of the computer world in spite of the obviously superior quality.
I'm sure you guys are going to have a lot of fun flaming me for this. It's kind of like talking about politics. No one right answer.
Patti
On Sep 25, 2012, at 6:35 PM, Randy B. Singer <randy@macattorney.com > wrote:
>
> On Sep 25, 2012, at 3:01 PM, Patti A Robertson wrote:
>
> > After much thrashing around trying to get a 1 year old HP printer to work with my new Macbook Pro retina running 10.8.2, I finally called HP and asked whether it should - says it does on the website, but they confirmed that the drivers don't exist for OS 10.8 yet
>
> > ....
> >
> > So, if anyone has purchased the new Macbook Pro retina and needs a referral for a working printer, the HP LaserJet 1536dnf MFP works beautifully. Their customer service was outstanding.
> > And, if you have had problems getting a printer to work and call their customer service line, they might just offer you a nice discount - they gave me $50 off which was better than the price at Costco.
>
> Forgive me for being a curmudgeon, but your experience doesn't strike me as a recommendation for HP printers. In fact, just the opposite.
>
> Your old printer was only "1 year old" and yet HP hasn't provided an updated driver for it. What other printer manufacturer so frequently orphans recent printer models? Brother and Canon not only don't orphan recent models, when a new version of OS X is released, they provide updated drivers right away. Usually the same day the new OS is released.
>
> I have Brother printers that Brother still provides new drivers for, as needed, after over a decade. And Brother's updated drivers ship *with* new versions of the Mac OS, or can be easily found on Brother's Web site.
>
> Having to purchase a new printer because Apple has released an updated OS is a sign of a terrible printer manufacturer, even if they give you a discount on the new printer. HP hasn't treated you well, they've robbed you.
>
> ___________________________________________
> Randy B. Singer
> Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
>
> Macintosh OS X Routine Maintenance
> http://www.macattorney.com/ts.html
> ___________________________________________
>
> [Non-text portions of this message have been removed]
>
>
[Non-text portions of this message have been removed]
On the other hand - my other option was to continue to use the Brother MFP that I hate. It makes not-very-good quality copies, and the print quality I would rate as a C+.
The older - it's actually 1.5 years old - printer by HP makes beautiful copies. I'm talking photocopying here - like, if I copy a page from a book - and it scans, which my Brother SAYS it will do, but it really won't.
HP told me that they will have an updated driver for my older printer, but they update the drivers for the machines that are most popular first and then go down the line, so mine hasn't been done yet. They expect it in the next month, but I wasn't willing to wait a month. So I bought a new printer and I got great customer service today in the set up process. Now, would I have rather been able to use my printer? YES!!! And I am unhappy that I couldn't. But there weren't a lot of options out there.
Who besides Brother makes MFP type printers that work NOW with 10.8? I posed this question to the list a week ago and got nothing for an answer. Except HP. So, if you don't want a Brother printer, what is one to do?
IMO, it's the price I'm paying to buy Apple products. We Apple folks are still the "little brother" of the computer world in spite of the obviously superior quality.
I'm sure you guys are going to have a lot of fun flaming me for this. It's kind of like talking about politics. No one right answer.
Patti
On Sep 25, 2012, at 6:35 PM, Randy B. Singer <randy@macattorney.
>
> On Sep 25, 2012, at 3:01 PM, Patti A Robertson wrote:
>
> > After much thrashing around trying to get a 1 year old HP printer to work with my new Macbook Pro retina running 10.8.2, I finally called HP and asked whether it should - says it does on the website, but they confirmed that the drivers don't exist for OS 10.8 yet
>
> > ....
> >
> > So, if anyone has purchased the new Macbook Pro retina and needs a referral for a working printer, the HP LaserJet 1536dnf MFP works beautifully. Their customer service was outstanding.
> > And, if you have had problems getting a printer to work and call their customer service line, they might just offer you a nice discount - they gave me $50 off which was better than the price at Costco.
>
> Forgive me for being a curmudgeon, but your experience doesn't strike me as a recommendation for HP printers. In fact, just the opposite.
>
> Your old printer was only "1 year old" and yet HP hasn't provided an updated driver for it. What other printer manufacturer so frequently orphans recent printer models? Brother and Canon not only don't orphan recent models, when a new version of OS X is released, they provide updated drivers right away. Usually the same day the new OS is released.
>
> I have Brother printers that Brother still provides new drivers for, as needed, after over a decade. And Brother's updated drivers ship *with* new versions of the Mac OS, or can be easily found on Brother's Web site.
>
> Having to purchase a new printer because Apple has released an updated OS is a sign of a terrible printer manufacturer, even if they give you a discount on the new printer. HP hasn't treated you well, they've robbed you.
>
> ____________
> Randy B. Singer
> Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
>
> Macintosh OS X Routine Maintenance
> http://www.macattor
> ____________
>
> [Non-text portions of this message have been removed]
>
>
[Non-text portions of this message have been removed]
Wed Sep 26, 2012 3:32 am (PDT) . Posted by:
"Banksia" banksia02
I have just switched to Mt Lion on my iMac and find a huge list of miscellaneous files from many years showing up under "All my Files" in the Finder Sidebar. What are these? There are hundreds of jpegs included. I was annoyed at seeing them all the time and thought they were a sort of alias and rashly moved them all to the Trash (Luckily I have not emptied the Trash). I then found I was missing a spreadsheet file that I often use - and found it in the Trash. I dragged it out and it works again. But now I wonder if all these files will be deleted if I empty the trash? Does anyone know for sure? Unfortunately one can't test it by just deleting a few from the trash. I've started right clicking on some of these files and using 'Put back'. But they don't go back to the finder but to their original location such as in iPhoto which worries me. And of course the extra security in Mt Lion means I have to type my password every time I want to move one file from the trash. Ugh!!!! It's a huge task if I have to move hundreds this way. I've just looked at the Finder Sidebar again and there's a new lot of hundreds of files listed. Some are photos from 2003! What's going on?
Ruth from Australia
banksia@netspeed.
www.ruthlathlean.
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