10/14/2012

[macsupport] Digest Number 9175

15 New Messages

Digest #9175
1a
Re: Apple Maps Question by "Bert" bertmccall
2
Whoosh sound missing by "fussyoldfart" fussyoldfart
3a
Re: mac lap top restore button? by "Denver Dan" denverdan22180
3b
Re: mac lap top restore button? by "Barry Austern" barryaus
5a
Re: question about mac on/off by "Patsy Price" beyondwords2
5b
Re: question about mac on/off by "HAL9000" jrswebhome
5c
Re: RAM for iMac 7.1 by "Patsy Price" beyondwords2
5d
Re: question about mac on/off by "Jim Saklad" jimdoc01
6a
Re: help with Microsoft Office by "Patti A Robertson" parpiano
8a
Mail program on Macs by "bobbystar" bobbystar
8b
Re: Mail program on Macs by "Andrew Buc" andrewbuc

Messages

Sun Oct 14, 2012 9:19 am (PDT) . Posted by:

"Bert" bertmccall

Thanks for the tip. I've never been able to get the "Remove Pin" option but touching the address bar "X" does the trick. Maybe it's because all my pins have been generated by searches.

--- In macsupportcentral@yahoogroups.com, "pat412255" <pat412@...> wrote:
>
> I found this on the Apple support site:
>
> Touch the pin, when the label comes up, to the right of the label is a blue arrow. Touch that and the screen should come up about the pin, and one of the selections is Remove pin. If it is from the search of an address, you need to touch the "X" at the end of the address bar in the search to remove the address, which will remove the pin.
>
> --- In macsupportcentral@yahoogroups.com, "Bert" <bmccall@> wrote:
> >
> > I have one problem with Apple Maps on my iPad I could use some help with. I've generated a lot of location pins on my maps but I can't find how to delete them. Can anyone offer some guidance on that subject?
> >
>

Sun Oct 14, 2012 9:32 am (PDT) . Posted by:

"fussyoldfart" fussyoldfart

Hi all, I don't know what has happened to the sound when a message is sent. Arriving mail gives an audible signal but ... I have opened Mail>preferences and the box for "play sounds for other mail actions" is ticked but for the last week or so I get no "whoosh". Where else should I look?

Darrell McDonald

Sun Oct 14, 2012 11:08 am (PDT) . Posted by:

"Denver Dan" denverdan22180

Howdy.

1. The Recovery partition is only available in Mac OS X 10.7 Lion and
Mac OS X 10.8 Mountain Lion.

2. It's a normally invisible partition, created when you install Lion
or Mountain Lion, and with a special version of OS X installed on this
partition. It's for troubleshooting, re-installing the OS, doing a
Disk Utility repair, and more.

3. Two easy ways to boot from the recovery partition.

A. Restart and press Command and the "r" key. "r" for "recovery."
B. Restart and press the Option key and then use the arrow keys to
pick the Recovery partition system.

After booting into the Recovery OS X you can use Disk Utility to check
the HD and possibly repair problems. You can also just re-install the
OS without erasing the normal hard drive partition but I suggest
starting with Disk Utility.

After using something in Recovery partition, you just quit the program
and you should be presented with the option of picking the normal boot
partition to restart from.

Note for the future. After downloading Lion or Mountain Lion, you can
use a special disk image file that is part of the download and burn
your own Mac OS X Lion (or ML) boot/install DVD disc. You can download
the OS again, if you want, just to burn the DVD boot/install disc. How
to do this has been discussed here in many messages and you can do a
Yahoo or Google search for this and find instructions.

Good luck!

Denver Dan

On Sun, 14 Oct 2012 15:51:06 +0000, titnaw wrote:
> I do not know how to boot from the recovery partition. Can you
> explain how I do it please
> Titnaw

Sun Oct 14, 2012 11:10 am (PDT) . Posted by:

"Barry Austern" barryaus

At 12:41 PM +0000 10/14/12, titnaw wrote:

>
>I have a Mac laptop that has not been used in months. Now when I
>turn it on all I get is the apple logo and the circle that looks
>like it is trying to open but it never does.
>Any idea what I should do?

Obviously I'm not there to see it, but my guess is that your drive is
not spinning up, as it has not moved in many months. Boot from
another volume and see if you can see the drive in the Finder or even
from Disk Utility. My guess is that it is not to be found.

--
Barry Austern
barryaus@fuse.net

Sun Oct 14, 2012 11:26 am (PDT) . Posted by:

"LouisD" ldina

Thanks for the responses folks. Daly, I think you may be right.

I like to use OEM printer drivers since I do a lot of color managed high-end printing with custom printer profiles and always want consistency, full controls, all printer features, etc. I have my large format Canon printer set up with the Canon driver and print plugin. I thought I did with my Epson 1400 too, but I may have been mistaken. I'll explain.

Prior to updating, my Epson driver showed as an EPSON_Stylus_Photo_1400 driver version 8.67. I thought I recalled downloading it directly from Epson's website when I bought the printer. I went to the Epson website today and it said the Mountain Lion driver was available ONLY from Apple. I don't like to use Gutenberg printer drivers for any high end work, since they sometimes are generic and don't include all the features I want. What further confused me was that Software Update showed the driver version as 2.12, which of course was very different from the previous driver (v8.67) and increased my suspicion that this might be a Gutenberg printer driver. Well, since it appeared I had no choice in the matter, I backed up my system then installed the driver from System Update. Once done, it said I have driver version 9.00 installed, even though Software Update said it was v2.12.

All appears to be working fine and all the proper controls are intact. So, perhaps I had Apple drivers for this printer all along. I do NOT get notifications from Software Update for my Canon printer, and I can say with certainty that those are Canon drivers downloaded directly from the Canon website.

So, there it is. I have no idea where all these drivers are hidden, but would like to be able to inspect this stuff using Finder so I know what is going on before pulling the trigger. This time, it worked out fine. So, thanks for the responses.

Lou

--- In macsupportcentral@yahoogroups.com, Daly Jessup <jessup@...> wrote:
>
>
> On Oct 13, 2012, at 5:39 AM, LouisD wrote:
>
> > I'm on a Mac Pro and OSX 10.8.2.
> >
> > I constantly get software updates (I guess thru App Store application), which I like, but one of the updates is for printer driver updates from Apple for my Epson 1400 printer. I use the Epson driver from their website for this printer and don't want to Apple driver installed. This notification pops up at least daily and is very irritating.
> >
> > Is there any way to tell Software Update to ignore JUST the driver updates for my Epson 1400 printer? I don't want to disable software updates, just this one piece of software.
>
> You clearly must have the Apple version of Epson driver installed on your system. If you uninstall it, I would think the updates would stop appearing.
>
> Daly
>

Sun Oct 14, 2012 11:36 am (PDT) . Posted by:

"Patsy Price" beyondwords2

A few months ago I wish I had known about holding down the power
button 10 seconds to force my iMac to shut down. In a panic I pulled
the cord more than once when my other tricks didn't work. I hope I
didn't do any major damage. Now I know and won't forget!

I restart my computer a couple of times a week to clear out whatever
is taking up RAM and not leaving me enough to work. The guilty
parties I'm aware of are related to Safari and Shockwave. When I quit
just Safari I get some of the RAM back. But I have to restart to get
it all back. And if I'm going to restart, I'd might as well shut down
overnight.

I just restarted yesterday, so I still have half my RAM and I can't
see much in Activity Monitor right now. But Safari Web Content is at
or near the top of RAM usage, and I don't even have a jigsaw puzzle
open yet!---And now that I've launched a puzzle, Director Shockwave
is taking up 1/3 of my CPU all by itself.

Patsy
OS 10.6.8
mid-2007 iMac7.1, Intel Core 2 Duo, 2.4 GHz
4 GB RAM

>The power button is for doing a cold boot and for doing a forced shut
>down if necessary or when something freezes (press and hold for about
>10 seconds to force a shut down).

Sun Oct 14, 2012 12:36 pm (PDT) . Posted by:

"HAL9000" jrswebhome

Patsy, RAM for your iMac is very cheap these days. You will be shocked at the speed and efficiency gain if you bump your RAM up (12 gigs here). I think the max is 16 but not sure. For the incredible boost in speed, RAM is very cheap. But it's just my opinion. At CDW I see 8 gig RAM sticks for about $50 each. I purchased sticks from CDW two years ago and have never had any issues. jr

--- In macsupportcentral@yahoogroups.com, Patsy Price <beyondwords@...> wrote:
>
> A few months ago I wish I had known about holding down the power
> button 10 seconds to force my iMac to shut down. In a panic I pulled
> the cord more than once when my other tricks didn't work. I hope I
> didn't do any major damage. Now I know and won't forget!
>
> I restart my computer a couple of times a week to clear out whatever
> is taking up RAM and not leaving me enough to work. The guilty
> parties I'm aware of are related to Safari and Shockwave. When I quit
> just Safari I get some of the RAM back. But I have to restart to get
> it all back. And if I'm going to restart, I'd might as well shut down
> overnight.
>
> I just restarted yesterday, so I still have half my RAM and I can't
> see much in Activity Monitor right now. But Safari Web Content is at
> or near the top of RAM usage, and I don't even have a jigsaw puzzle
> open yet!---And now that I've launched a puzzle, Director Shockwave
> is taking up 1/3 of my CPU all by itself.
>
> Patsy
> OS 10.6.8
> mid-2007 iMac7.1, Intel Core 2 Duo, 2.4 GHz
> 4 GB RAM
>
> >The power button is for doing a cold boot and for doing a forced shut
> >down if necessary or when something freezes (press and hold for about
> >10 seconds to force a shut down).
>

Sun Oct 14, 2012 1:02 pm (PDT) . Posted by:

"Patsy Price" beyondwords2

I thought I had the maximum RAM for this model, but I just found this
for my iMac:
>Apple officially supports 4 GB of RAM, but third-parties have been
>able to upgrade the system to 6 GB of RAM using one 2 GB and one 4
>GB memory module.

I'll consult my Mac guru who set up this computer for me. (He's in my
former city.)

I'm 99% retired, so run into major RAM limitations only rarely, and
can live with occasional restarts. But it would be nice to have more
RAM if it's possible.

Patsy
OS 10.6.8
mid-2007 iMac7.1, Intel Core 2 Duo, 2.4 GHz
4 GB RAM

>Patsy, RAM for your iMac is very cheap these days. You will be
>shocked at the speed and efficiency gain if you bump your RAM up (12
>gigs here). I think the max is 16 but not sure. For the incredible
>boost in speed, RAM is very cheap. But it's just my opinion. At CDW
>I see 8 gig RAM sticks for about $50 each. I purchased sticks from
>CDW two years ago and have never had any issues. jr

Sun Oct 14, 2012 3:41 pm (PDT) . Posted by:

"Jim Saklad" jimdoc01

>> I just restarted yesterday, so I still have half my RAM and I can't see much in Activity Monitor right now. But Safari Web Content is at or near the top of RAM usage, and I don't even have a jigsaw puzzle open yet!---And now that I've launched a puzzle, Director Shockwave is taking up 1/3 of my CPU all by itself.
>>
>> Patsy
>> OS 10.6.8
>> mid-2007 iMac7.1, Intel Core 2 Duo, 2.4 GHz
>> 4 GB RAM
>

> Patsy, RAM for your iMac is very cheap these days. You will be shocked at the speed and efficiency gain if you bump your RAM up (12 gigs here). I think the max is 16 but not sure.

The max RAM for an iMac7.1 is 6 GB (she has 4 GB).
The extra 2 GB would help, at least a little, but maybe not enough to be worthwhile.

Since she probably has two 2 GB sticks, she would have to get a 4 GB stick, and set one of the old 2 GB sticks aside.
Presently the cost for this is about $95:
<http://eshop.macsales.com/item/Other%20World%20Computing/5300DDR2S4GB/>

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com

Sun Oct 14, 2012 2:30 pm (PDT) . Posted by:

"Patti A Robertson" parpiano

Thanks for the info. I really appreciate the help you and others have given!

Patti
On Oct 13, 2012, at 7:49 PM, John Leach <bluesnomore4u@yahoo.com> wrote:

> Hello you might just want to use open office as its free and you can down load it from Cnet.com here is the link its just like Microsoft but you don't have to buy it or register it.
> OpenOffice.org is the free alternative to Microsoft Office. Even on a
> Mac, Open Office.org mostly feels and looks like a Windows application,
> but Mac users should have no trouble getting up and running with this
> multifeatured app. With Open Office, you can create the same
> types of documents, spreadsheets, and presentations available in
> Microsoft Office and even save them with the MS Office extensions such
> as .doc or .ppt. OpenOffice.org also has its own file extensions, which
> can't be opened with their Microsoft Office counterparts, so you'll need
> to make sure you remember to save with the appropriate extension so MS
> Office users can read them. This is made much easier with the
> Preferences Panel, which lets you select the default file type for
> documents you create
> Read more: Apache OpenOffice for Mac - CNET Download.com http://download.cnet.com/Apache-OpenOffice/3000-18483_4-10209910.html#ixzz29EoQdOiD
>
> http://download.cnet.com/Apache-OpenOffice/3000-18483_4-10209910.html
>
> --- On Sat, 10/13/12, Patti A Robertson <pattiandken@charter.net> wrote:
>
> From: Patti A Robertson <pattiandken@charter.net>
> Subject: Re: [macsupport] help with Microsoft Office
> To: macsupportcentral@yahoogroups.com
> Date: Saturday, October 13, 2012, 12:23 PM
>
> Not better yet, unfortunately. I got a guy yesterday who really really knew what he was doing, was quick - didn't have to look every single thing up - and he gave me 3 new product keys to use. Told me to uninstall and reinstall Office, and I did, but in the set up process where it should let you enter a product key, it just said that registration is no longer necessary, and then refused to run - again.
>
> Oh well, think I may have a new solution. But I've been without Excel for 3 weeks now, and I'm treasurer of a 501c3 and it's time to do the annual tax return, and I need Excel to finish it.
>
> Grrr….
>
> Patti
>
> On Oct 13, 2012, at 11:16 AM, Nick Andriash <medic65@telus.net> wrote:
>
> >
> > On 2012-10-11, at 10:42 AM, Patti A Robertson <pattiandken@charter.net> wrote:
> >
> > > I'm dealing with people who don't live in the US, whose accents I have trouble understanding over the phone, and who have a script to follow.
> > >
> > > It's enormously frustrating.
> >
> > Boy, can I relate to that situation, which I just went through with MS on a previous purchase of MS Win 7 to use with Parallels 8. I spent days on the phone with MS, but to no avail. Hopefully you will have better luck than me.
> >
> > --
> >  Nick Andriash 
> > andriash@telus.net
> > 17" MacBook Pro, 2.3GHz Intel Core i7, Memory 16 GB, OS X 10.8.2
> > AMD Radeon HD 6750M 1024 MB
> > iPad2 WiFi & 3G, 64GB
> > iPhone4S 32GB
> >
> >
>
> [Non-text portions of this message have been removed]
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
> [Non-text portions of this message have been removed]
>
>

[Non-text portions of this message have been removed]

Sun Oct 14, 2012 4:10 pm (PDT) . Posted by:

"DaveC" davec2468

If I use an Apple wireless aluminum keyboard with the 2006-vintage
Mini and hold down the T key, it enters TGM as expected.

If I plug in a new (this year's model) Apple USB extended keyboard
(model A1243) to this Mini and hold down the T key, it boots right
into the OS (10.6.8).

The USB keyboard, otherwise, seems functional.

Have I uncovered a "corner case" of incompatibility between these 2
Apple devices?

Or...?

I can't spare the wireless keyboard for this purpose. Need to
discover why the USB keyboard doesn't want to play nice...

Ideas?

Thanks,
Dave

Sun Oct 14, 2012 11:01 pm (PDT) . Posted by:

"DaveC" davec2468

>If I use an Apple wireless aluminum keyboard with the 2006-vintage
>Mini and hold down the T key, it enters TGM as expected.

Found the "Restart in TGM" button in System Preferences > Startup Disk pane.

Thanks,
Dave

Sun Oct 14, 2012 8:31 pm (PDT) . Posted by:

"bobbystar" bobbystar

I am starting to use the Mail program on my Macs due to getting fed up with Yahoo problems.

In my contacts I have several groups set up.

However, I can't figure out how to get the addresses of the members of a group into the address field in mail without starting to type each one individually. In other email programs I was able to just click on a group name and that would populate the address field.

I don't see a contact box or icon when composing a new message.

What do I need to do?

Thanks,

Bobby

Sun Oct 14, 2012 9:26 pm (PDT) . Posted by:

"Andrew Buc" andrewbuc

On Oct 14, 2012, at 8:31 PM, bobbystar wrote:

> However, I can't figure out how to get the addresses of the members
> of a group into the address field in mail without starting to type
> each one individually.

A couple of approaches:

1) Click on the Addresses button on the Mail toolbar to bring up
Address Book. Highlight the desired group in Address Book and click
on the To button.

2) Start typing the name of the group in the To field in the email
you're composing, and the rest of the name will be filled in.

Sun Oct 14, 2012 11:01 pm (PDT) . Posted by:

"DaveC" davec2468

I have 2 partitions on the main boot drive. I want to delete the
first one (appears uppermost in the image in the Disk Utililty >
Partition pane.

Once the first one is removed, can I expand the second (lower)
partition to take over the now-free space without initializing &
restoring data?

Thanks,
Dave
--
2011 Mac mini 2.7 GHz i7 / 4 GB / 750 GB
OS X 10.8.2

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