15 New Messages
Digest #9195
Messages
Thu Oct 25, 2012 1:08 pm (PDT) . Posted by:
"mpstupinski@snet.net" mstupinski
Sorry, I forgot to send her email to me. It has no attachments, just a description. Here it is:
------------
This is strange… No matter what website I try to go to, I get a "drop down box" that says: "To view this page, you must log in to area "Newcastle" on www.facebook.
------------
............
--- In macsupportcentral@
>
> My daughter just sent me this email. She needs her laptop for college courses, but is stuck with this. I've never seen this so want to proceed carefully. Has anyone else seen this? How should she proceed to deal with it?
>
> Thanks for any advice on this.
>
> ............
>
Thu Oct 25, 2012 1:18 pm (PDT) . Posted by:
"Jim Saklad" jimdoc01
> Sorry, I forgot to send her email to me. It has no attachments, just a description. Here it is:
>
> -------------------------------------
> This is strange… No matter what website I try to go to, I get a "drop down box" that says: "To view this page, you must log in to area "Newcastle" on www.facebook.com:443." and won't let me go any further… It wants me to fill in my (Mac user?) name and the password I use to sign onto my laptop… I've never seen this before, and wonder if my computer may have "contracted a virus…" Any thoughts? (using Safari)
Virus? No.
Malware? Clearly.
--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com
>
> ------------
> This is strange… No matter what website I try to go to, I get a "drop down box" that says: "To view this page, you must log in to area "Newcastle" on www.facebook.
Virus? No.
Malware? Clearly.
--
~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com
Thu Oct 25, 2012 2:45 pm (PDT) . Posted by:
"mpstupinski@snet.net" mstupinski
Yes, Jim, I guess I fell into the trap of referring to all malware as a 'virus.' It must be something that has specifically embedded itself into Safari, but I don't know how she should find it and remove it. Any suggestions? (BTW, she lives in another part of the state so I'm dealing with this via emails. It would be some time before I could work with her MBP myself.)
..........Mike
--- In macsupportcentral@
>
> > Sorry, I forgot to send her email to me. It has no attachments, just a description. Here it is:
> >
> > ------------
> > This is strange… No matter what website I try to go to, I get a "drop down box" that says: "To view this page, you must log in to area "Newcastle" on www.facebook.
>
> Virus? No.
> Malware? Clearly.
>
> --
> ~~~~~~~~~~~~
> Jim Saklad mailto:jimdoc@
>
Thu Oct 25, 2012 11:00 pm (PDT) . Posted by:
"Randy B. Singer" randybrucesinger
On Oct 25, 2012, at 1:17 PM, Jim Saklad wrote:
>> This is strange… No matter what website I try to go to, I get a "drop down box" that says: "To view this page, you must log in to area "Newcastle" on www.facebook.
See:
https://discussions
Reset Safari and see if that helps.
In Safari:
Safari menu --> Reset Safari
____________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
Macintosh OS X Routine Maintenance
http://www.macattor
____________
[Non-text portions of this message have been removed]
Thu Oct 25, 2012 1:34 pm (PDT) . Posted by:
"Bekah" bekalex
This is a pretty nifty site though - just enter your serial number to see if you're one of the afflicted. I was thinking I bought my desktop in August of '09 so it was close - the cut-off was Oct. So I checked and it said no - my hard drive is not involved.
Bekah
On Oct 24, 2012, at 11:01 PM, Jon Kreisler <jonkreisler@gmail.com > wrote:
> Apparently this is legitimate. Here is the Apple information link:
> http://www.apple.com/support/imac-harddrive/?cid=CDM-US-DM-P0013590-192397&cp=em-P0013590-192397&sr=em
>
> Jon
>
> On Thu, Oct 25, 2012 at 12:35 AM, Barbara Adamski <adamski@telus.net > wrote:
>
>> **
>>
>>
>>
>> http://9to5mac.com/2012/10/19/apple-sends-out-recall-notice-to-imac-owners-with-1tb-seagate-hard-drives/
>>
>>
>>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/ >
>
> Yahoo! Groups Links
>
>
>
Bekah
On Oct 24, 2012, at 11:01 PM, Jon Kreisler <jonkreisler@
> Apparently this is legitimate. Here is the Apple information link:
> http://www.apple.
>
> Jon
>
> On Thu, Oct 25, 2012 at 12:35 AM, Barbara Adamski <adamski@telus.
>
>> **
>>
>>
>>
>> http://9to5mac.
>>
>>
>>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------
>
> Group FAQ:
> <http://www.macsuppo
>
> Yahoo! Groups Links
>
>
>
Thu Oct 25, 2012 4:57 pm (PDT) . Posted by:
"Barb Adamski" bkadamski
Thanks, Dan.
I am making arrangements with my local Mac shop to get the drive replaced. When I fist bought an iMac I thought I got a lemon. It kept shutting down on me. I returned it within a week. This replacement has been pretty reliable, but it too has shut down on me a few times lately.
Is there a way to check my Time Machine settings to make sure I've backed up everything? I just want to make sure that I set it up to back up things that might be important to me now but that might not have been when I first set up the back-up. I went into the preferences, but all I see there is the option to change the drive, not to see how this particular drive is set up.
Thanks!
Barbara K. Adamski
Sent from my iPad
On 2012-10-25, at 8:39 AM, Denver Dan <denver.dan@verizon.net > wrote:
> Howdy.
>
> Yes. This is legitimate. I posted a message about this almost a week
> ago and gave the link the the Apple (USA) support page that provides
> infer about how to deal with this.
>
> This is not an unusual step by Apple. In the past the company has
> given longer warranty terms to cover a variety of problems. One
> infamous one was a capacitor manufactured in Korea IIRC that would
> expand and then fail and the computer wouldn't boot.
>
> The Seagate issue is a problem with a specific model Seagate 1 TB hard
> drive installed at the factory in a specific type of iMac. This issue
> covers a specific manufacturing time period which you will see shown at
> the link and how to determine if your iMac qualifies.
>
> For future reference, you can find more information at Apple's web site
> about other recalls by going here. I'm listed the long number of
> steps.
>
> These links are for Apple USA so if living in a different country you
> would need to find the similar links for that country.
>
> Browse to: <http://www.apple.com/ >
>
> Click the Support tab.
>
> Locate the section named Exchange and Repair Extension Programs.
>
> At this writing, the Seagate issue is the 2nd link, "iMac 1TB Seagate
> Hard Drive Replacement Program."
>
> Note that there is also a link for "All Programs."
>
> Here's the first sentence of the notice:
>
> "Apple has determined that certain Seagate 1TB hard drives used in
> 21.5-inch and 27-inch iMac systems may fail. These systems were sold
> between October 2009 and July 2011.
>
> Apple or an Apple Authorized Service Provider (AASP) will replace
> affected hard drives free of charge."
>
> Denver Dan
>
> On Wed, 24 Oct 2012 21:35:59 -0700, Barbara Adamski wrote:
> >
> http://9to5mac.com/2012/10/19/apple-sends-out-recall-notice-to-imac-owners-with-1tb-seagate-hard-drives/
> >
>
[Non-text portions of this message have been removed]
I am making arrangements with my local Mac shop to get the drive replaced. When I fist bought an iMac I thought I got a lemon. It kept shutting down on me. I returned it within a week. This replacement has been pretty reliable, but it too has shut down on me a few times lately.
Is there a way to check my Time Machine settings to make sure I've backed up everything? I just want to make sure that I set it up to back up things that might be important to me now but that might not have been when I first set up the back-up. I went into the preferences, but all I see there is the option to change the drive, not to see how this particular drive is set up.
Thanks!
Barbara K. Adamski
Sent from my iPad
On 2012-10-25, at 8:39 AM, Denver Dan <denver.dan@verizon.
> Howdy.
>
> Yes. This is legitimate. I posted a message about this almost a week
> ago and gave the link the the Apple (USA) support page that provides
> infer about how to deal with this.
>
> This is not an unusual step by Apple. In the past the company has
> given longer warranty terms to cover a variety of problems. One
> infamous one was a capacitor manufactured in Korea IIRC that would
> expand and then fail and the computer wouldn't boot.
>
> The Seagate issue is a problem with a specific model Seagate 1 TB hard
> drive installed at the factory in a specific type of iMac. This issue
> covers a specific manufacturing time period which you will see shown at
> the link and how to determine if your iMac qualifies.
>
> For future reference, you can find more information at Apple's web site
> about other recalls by going here. I'm listed the long number of
> steps.
>
> These links are for Apple USA so if living in a different country you
> would need to find the similar links for that country.
>
> Browse to: <http://www.apple.
>
> Click the Support tab.
>
> Locate the section named Exchange and Repair Extension Programs.
>
> At this writing, the Seagate issue is the 2nd link, "iMac 1TB Seagate
> Hard Drive Replacement Program."
>
> Note that there is also a link for "All Programs."
>
> Here's the first sentence of the notice:
>
> "Apple has determined that certain Seagate 1TB hard drives used in
> 21.5-inch and 27-inch iMac systems may fail. These systems were sold
> between October 2009 and July 2011.
>
> Apple or an Apple Authorized Service Provider (AASP) will replace
> affected hard drives free of charge."
>
> Denver Dan
>
> On Wed, 24 Oct 2012 21:35:59 -0700, Barbara Adamski wrote:
> >
> http://9to5mac.
> >
>
[Non-text portions of this message have been removed]
Thu Oct 25, 2012 10:51 pm (PDT) . Posted by:
"Randy B. Singer" randybrucesinger
On Oct 24, 2012, at 9:35 PM, Barbara Adamski wrote:
> iMac recall: Is this legit?
Very much so.
We've been talking about this extensively on several of the general Mac discussion lists that I'm on.
Note that this is a recall, not an extended warranty. The Seagate drives in question were extremely unreliable. Folks should get their covered drives replaced ASAP; don't wait for them to start giving you trouble.
Also note that some of the drives being recalled (apparently only the ones in 2011 iMacs) have proprietary firmware and connectors. Using other drives as a replacement will cause problems with your iMac's heat sensors.
http://www.macworld
http://blog.
http://reviews.
So, if your iMac is a 2011 model, you probably want Apple to replace the drive. Doing it yourself with a third-party drive is not a good idea. (And 2011 iMacs are a bear to work on.)
Apple says that there will be nothing on the drive when you get it back, that you will need your original OS disks so that you can reinstall the OS (my understanding is that none of the affected iMacs are the later models that came without the operating system on optical disk), and you will need to reinstall your data from a backup:
http://www.apple.
Folks who upgraded to Lion or Mountain Lion can re-install their original OS X version via disk, and then upgrade to Lion or Mountain Lion again for free by going to the App Store and Option-clicking on Purchases. You can then download any newer OS that you have already purchased again.
(Of course, if your backup includes OS X, all that you need to do is restore from your backup to the new hard drive.)
The above will likely vary depending on what store you go to to get your new hard drive, how nice they are, and how busy they are. I've heard of instances where they have already installed a version of OS X on the hard drive before giving it back. However, I haven't heard of a single instance where Apple has backed up or restored any data for anyone.
Personally, if I had sensitive data on my hard drive (as most attorneys have), I would never give the drive to Apple unless I was sure that it was throughly erased first. You can do that with Disk Utility after you have made absolutely sure that your backup is *perfect*. Note that to erase your hard drive using Disk Utility, you have to do so from another bootable volume. (Your original OS X install disk will do.)
http://www.mactip.
Restoring your complete hard drive from a Time Machine backup:
http://support.
Use the "Restore From Time Machine Backup" utility.
http://www.macworld
Unless you are already wedded to a different backup plan, I recommend that for this exercise, to make everything as easy and seamless as possible, that folks get an external Firewire hard drive (a FW400 drive is sufficient and less expensive than a FW800 drive) and that they use SuperDuper! (as it is dead easy to use and very thorough and reliable) to do a clone backup to that drive.
Though I generally recommend Glyph drives, an OWC drive will do if you are on a budget and will only be using the drive occasionally for backups.
http://eshop.
Using FW400 and SD it only takes about 2.5 hours to back up around 260GB of data.
If you have an iMac with a FW800 port and no FW400 port, you will want this cable to attach a FW400 drive:
6-foot, 9-pin to 6-pin bilingual FireWire 800 to FireWire 400 Cable
$4.75
http://is.gd/
(This is a high quality cable at an excellent price from a company that gets things to you quickly.)
I hope this helps.
____________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
Macintosh OS X Routine Maintenance
http://www.macattor
____________
[Non-text portions of this message have been removed]
Thu Oct 25, 2012 1:35 pm (PDT) . Posted by:
"Dave C" davec2468
Mail 4.6
The default account from which messages are sent is my Gmail account.
Sometimes (!) when I create a message and choose my Yahoo account, when I send the message it fails and the error message says that it cannot use the selected (Yahoo) SMTP server. I see that the server is the correct smtp.att.yahoo.com server, but looking closely it says the message is being sent from the Gmail account. Looking again at the From field in the message, it IS the Yahoo account.
So it seems that even though I select the Yahoo account Mail sometimes uses the Gmail address.
If I again select the Yahoo From address, the message will send successfully.
Anyone else see this error? A simple web search doesn't turn up anything similar.
Thanks,
Dave
2011 Mini 2.7 GHz dual i7 / 16 GB / 250 GB / 750 GB
OS X 10.6.8 Snow Leopard
[Non-text portions of this message have been removed]
The default account from which messages are sent is my Gmail account.
Sometimes (!) when I create a message and choose my Yahoo account, when I send the message it fails and the error message says that it cannot use the selected (Yahoo) SMTP server. I see that the server is the correct smtp.att.yahoo.
So it seems that even though I select the Yahoo account Mail sometimes uses the Gmail address.
If I again select the Yahoo From address, the message will send successfully.
Anyone else see this error? A simple web search doesn't turn up anything similar.
Thanks,
Dave
2011 Mini 2.7 GHz dual i7 / 16 GB / 250 GB / 750 GB
OS X 10.6.8 Snow Leopard
[Non-text portions of this message have been removed]
Thu Oct 25, 2012 3:05 pm (PDT) . Posted by:
"pat412255" pat412255
My son-in-law who is 54 & a Windows XP user had no trouble learning to use the iPad. He mostly plays games & surfs the web. You might also take a look at the new Surface that was just released.
--- In macsupportcentral@
>
> Neither my brother or I, both in our 60s, have any experience with tablets or iPads. Neither one of us use smartphones, either. I'm a Mac user, he's only been a Windows user. His one complaint about his desktop PC is that he's confined to his dark, computer room when using it.
>
> With Christmas coming, I'm wondering if an iPad would be appropriate for him, to get him out of that dark office while he surfs the web and does his emails.
>
> Or, would it be better to get him an Android or Windows tablet, based on his history with PCs? Or should I just wait and let him get a Windows laptop when he upgrades in 5 or 6 more years!
>
> I reiterate that he'd like to get out of that dark office when he's computing, and my limited understanding of tablets is that he would be able to. I just don't know if an iPad is the best choice for a Windows Vista user.
>
> Any advice is appreciated, Merry Christmas, and thanks.
> Ken S.
>
Thu Oct 25, 2012 7:34 pm (PDT) . Posted by:
"Daly Jessup" dalyjessup
On Oct 25, 2012, at 12:01 PM, Ken wrote:
> Neither my brother or I, both in our 60s, have any experience with tablets or iPads. Neither one of us use smartphones, either. I'm a Mac user, he's only been a Windows user. His one complaint about his desktop PC is that he's confined to his dark, computer room when using it.
Buy a lamp for his computer room?
Daly
Thu Oct 25, 2012 7:59 pm (PDT) . Posted by:
"Denver Dan" denverdan22180
Millions of Windows users have bought iPads.
On Thu, 25 Oct 2012 19:01:16 +0000, Ken wrote:
> Neither my brother or I, both in our 60s, have any experience with
> tablets or iPads. Neither one of us use smartphones, either. I'm a
> Mac user, he's only been a Windows user. His one complaint about his
> desktop PC is that he's confined to his dark, computer room when
> using it.
>
> With Christmas coming, I'm wondering if an iPad would be appropriate
> for him, to get him out of that dark office while he surfs the web
> and does his emails.
>
> Or, would it be better to get him an Android or Windows tablet, based
> on his history with PCs? Or should I just wait and let him get a
> Windows laptop when he upgrades in 5 or 6 more years!
>
> I reiterate that he'd like to get out of that dark office when he's
> computing, and my limited understanding of tablets is that he would
> be able to. I just don't know if an iPad is the best choice for a
> Windows Vista user.
>
> Any advice is appreciated, Merry Christmas, and thanks.
> Ken S.
On Thu, 25 Oct 2012 19:01:16 +0000, Ken wrote:
> Neither my brother or I, both in our 60s, have any experience with
> tablets or iPads. Neither one of us use smartphones, either. I'm a
> Mac user, he's only been a Windows user. His one complaint about his
> desktop PC is that he's confined to his dark, computer room when
> using it.
>
> With Christmas coming, I'm wondering if an iPad would be appropriate
> for him, to get him out of that dark office while he surfs the web
> and does his emails.
>
> Or, would it be better to get him an Android or Windows tablet, based
> on his history with PCs? Or should I just wait and let him get a
> Windows laptop when he upgrades in 5 or 6 more years!
>
> I reiterate that he'd like to get out of that dark office when he's
> computing, and my limited understanding of tablets is that he would
> be able to. I just don't know if an iPad is the best choice for a
> Windows Vista user.
>
> Any advice is appreciated, Merry Christmas, and thanks.
> Ken S.
Thu Oct 25, 2012 7:33 pm (PDT) . Posted by:
"Jann" jannsmailinglists
Can anyone suggest a password program for my iPad/iPhone and MAC? My son suggested one to me which I downloaded. It required another program be installed, and I could not get it to install. My son tried too. (I am thinking Password Keeper or something like that)
Thanks,
Jann
[Non-text portions of this message have been removed]
Thanks,
Jann
[Non-text portions of this message have been removed]
Thu Oct 25, 2012 8:47 pm (PDT) . Posted by:
"dantzd2034" dantzd2034
You should take a look at "1 Password 3 for Mac." You must have OS X 10.5 Leopard or later.
Dan D
--- In macsupportcentral@yahoogroups.com , Jann <jannsmailinglists@...> wrote:
>
> Can anyone suggest a password program for my iPad/iPhone and MAC? My son suggested one to me which I downloaded. It required another program be installed, and I could not get it to install. My son tried too. (I am thinking Password Keeper or something like that)
>
> Thanks,
> Jann
>
> [Non-text portions of this message have been removed]
>
Dan D
--- In macsupportcentral@
>
> Can anyone suggest a password program for my iPad/iPhone and MAC? My son suggested one to me which I downloaded. It required another program be installed, and I could not get it to install. My son tried too. (I am thinking Password Keeper or something like that)
>
> Thanks,
> Jann
>
> [Non-text portions of this message have been removed]
>
Thu Oct 25, 2012 8:57 pm (PDT) . Posted by:
"Nick Andriash" andriash2005
On 2012-10-25, at 8:47 PM, "dantzd2034" <dantzd@gmail.
> You should take a look at "1 Password 3 for Mac." You must have OS X 10.5 Leopard or later.
I will second that recommendation, and as an added plus, there are iPhone and iPad versions as well.
--
 Nick Andriash 
andriash@telus.
17" MacBook Pro, 2.3GHz Intel Core i7, Memory 16 GB, OS X 10.8.2
AMD Radeon HD 6750M 1024 MB
iPad2 WiFi & 3G, 64GB
iPhone4S 32GB
[Non-text portions of this message have been removed]
Thu Oct 25, 2012 9:43 pm (PDT) . Posted by:
"Jim Saklad" jimdoc01
> Can anyone suggest a password program for my iPad/iPhone and MAC?
> Jann
1Password <https://agilebits.com/onepassword >
--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com
> Jann
1Password <https://agilebits.
--
~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com
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