6/05/2013

[macsupport] Digest Number 9579

Mac Support Central

15 New Messages

Digest #9579
2a
2e

Messages

Wed Jun 5, 2013 9:52 am (PDT) . Posted by:

"Jennifer Roane" jenalr

EXCELLENT news! Thank you!
I do have the extended warranty for a couple years.

On Jun 5, 2013, at 11:54 AM, Pat Taylor <pat412@mac.com> wrote:

> I called Apple to ask if the iLife suite was still preloaded on a new Mac before I posted earlier & they said it is. If the unit is under warranty it would seem that Apple would replace the software for free.
>
> On Jun 5, 2013, at 9:03 AM, Otto Nikolaus <otto.nikolaus@googlemail.com> wrote:
>
>> Those are the other iLife apps. It seems that the whole iLife suite is
>> missing (iLife also used to include iDVD and iWeb but those were dropped
>> from 10.7 onwards (Jul 2011)).
>>
>> Did you buy the Mac new?
>>
>> Otto
>>
>> On 5 June 2013 15:49, Jennifer Roane <jroane@knology.net> wrote:
>>
>>> I don't have those either!
>>> I've heard of them but don't have them.
>>>
>>>
>>
>> [Non-text portions of this message have been removed]
>>
>>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Group FAQ:
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>
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>

Wed Jun 5, 2013 10:03 am (PDT) . Posted by:

"Otto Nikolaus" nikyzf

In the Applications folder using Finder, or search for them using Spotlight.

Otto

On 5 June 2013 17:51, Jennifer Roane <jroane@knology.net> wrote:

> I looked on the Launchpad and didn't see them there either. Where else
> would I look?
>

[Non-text portions of this message have been removed]

Wed Jun 5, 2013 10:15 am (PDT) . Posted by:

"Jennifer Roane" jenalr

What extension am I looking for when I do a search? I do get a few results for iPhoto. Too many to type out here.

PNG's and Workflow.

On Jun 5, 2013, at 1:03 PM, Otto Nikolaus <otto.nikolaus@googlemail.com> wrote:

> In the Applications folder using Finder, or search for them using Spotlight.
>
> Otto
>
> On 5 June 2013 17:51, Jennifer Roane <jroane@knology.net> wrote:
>
> > I looked on the Launchpad and didn't see them there either. Where else
> > would I look?
> >
>
> [Non-text portions of this message have been removed]
>
>

[Non-text portions of this message have been removed]

Wed Jun 5, 2013 10:31 am (PDT) . Posted by:

"Pat Taylor" pat412255

Type "iPhoto" in the Spotlight search box & look for it in the Applications section.

On Jun 5, 2013, at 11:15 AM, Jennifer Roane <jroane@knology.net> wrote:

> What extension am I looking for when I do a search? I do get a few results for iPhoto. Too many to type out here.
>
> PNG's and Workflow.
>
>
>
>
>
> On Jun 5, 2013, at 1:03 PM, Otto Nikolaus <otto.nikolaus@googlemail.com> wrote:
>
>> In the Applications folder using Finder, or search for them using Spotlight.
>>
>> Otto
>>
>> On 5 June 2013 17:51, Jennifer Roane <jroane@knology.net> wrote:
>>
>>> I looked on the Launchpad and didn't see them there either. Where else
>>> would I look?
>>>
>>
>> [Non-text portions of this message have been removed]
>>
>>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>

Wed Jun 5, 2013 10:34 am (PDT) . Posted by:

"Otto Nikolaus" nikyzf

.app

Otto

On 5 June 2013 18:15, Jennifer Roane <jroane@knology.net> wrote:

> What extension am I looking for when I do a search? I do get a few
> results for iPhoto. Too many to type out here.
>
> PNG's and Workflow.
>

[Non-text portions of this message have been removed]

Wed Jun 5, 2013 10:40 am (PDT) . Posted by:

"Jennifer Roane" jenalr

None!

On Jun 5, 2013, at 1:34 PM, Otto Nikolaus <otto.nikolaus@googlemail.com> wrote:

> .app
>
> Otto
>
> On 5 June 2013 18:15, Jennifer Roane <jroane@knology.net> wrote:
>
> > What extension am I looking for when I do a search? I do get a few
> > results for iPhoto. Too many to type out here.
> >
> > PNG's and Workflow.
> >
>
> [Non-text portions of this message have been removed]
>
>

[Non-text portions of this message have been removed]

Wed Jun 5, 2013 11:33 am (PDT) . Posted by:

"Jennifer Roane" jenalr

Update….
I called Apple and they said that since I bought it open box at Best Buy that I needed to go to Best Buy and ask them to install it or reimburse me for the purchase. I was assured that this is a known issue with Best Buy and open box items.
I haven't called Best Buy but I am guessing they're going to tell me that it's not their problem.

Has anyone else ever had to go through this?

Jennifer

On Jun 5, 2013, at 1:40 PM, Jennifer Roane <jroane@knology.net> wrote:

> None!
>
>
> On Jun 5, 2013, at 1:34 PM, Otto Nikolaus <otto.nikolaus@googlemail.com> wrote:
>
>> .app
>>
>> Otto
>>
>> On 5 June 2013 18:15, Jennifer Roane <jroane@knology.net> wrote:
>>
>>> What extension am I looking for when I do a search? I do get a few
>>> results for iPhoto. Too many to type out here.
>>>
>>> PNG's and Workflow.
>>>
>>
>> [Non-text portions of this message have been removed]
>>
>>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>

Wed Jun 5, 2013 11:47 am (PDT) . Posted by:

"N.A. Nada"

Why don't you try BB first?

On Jun 5, 2013, at 11:33 AM, Jennifer Roane wrote:

Update….
I called Apple and they said that since I bought it open box at Best Buy that I needed to go to Best Buy and ask them to install it or reimburse me for the purchase. I was assured that this is a known issue with Best Buy and open box items.
I haven't called Best Buy but I am guessing they're going to tell me that it's not their problem.

Has anyone else ever had to go through this?

Jennifer

On Jun 5, 2013, at 1:40 PM, Jennifer Roane <jroane@knology.net> wrote:

> None!
>
>
> On Jun 5, 2013, at 1:34 PM, Otto Nikolaus <otto.nikolaus@googlemail.com> wrote:
>
>> .app
>>
>> Otto
>>
>> On 5 June 2013 18:15, Jennifer Roane <jroane@knology.net> wrote:
>>
>>> What extension am I looking for when I do a search? I do get a few
>>> results for iPhoto. Too many to type out here.
>>>
>>> PNG's and Workflow.
>>>
>>
>> [Non-text portions of this message have been removed]
>>
>>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>

------------------------------------

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Wed Jun 5, 2013 12:06 pm (PDT) . Posted by:

"Otto Nikolaus" nikyzf

I don't know what conditions or guarantees apply to "open box". Does this
mean "sold as seen"?

Do you have access to another Mac?

Otto

On 5 June 2013 19:33, Jennifer Roane <jroane@knology.net> wrote:

> Update….
> I called Apple and they said that since I bought it open box at Best Buy
> that I needed to go to Best Buy and ask them to install it or reimburse me
> for the purchase. I was assured that this is a known issue with Best Buy
> and open box items.
> I haven't called Best Buy but I am guessing they're going to tell me that
> it's not their problem.
>
> Has anyone else ever had to go through this?
>

[Non-text portions of this message have been removed]

Wed Jun 5, 2013 12:27 pm (PDT) . Posted by:

"Jennifer Roane" jenalr

The Apple rep told me it was still considered "new" and I should get the full iLife (?) suite.
No access to another Mac.

Jennifer

On Jun 5, 2013, at 3:06 PM, Otto Nikolaus <otto.nikolaus@googlemail.com> wrote:

> I don't know what conditions or guarantees apply to "open box". Does this
> mean "sold as seen"?
>
> Do you have access to another Mac?
>
> Otto
>
> On 5 June 2013 19:33, Jennifer Roane <jroane@knology.net> wrote:
>
>> Update….
>> I called Apple and they said that since I bought it open box at Best Buy
>> that I needed to go to Best Buy and ask them to install it or reimburse me
>> for the purchase. I was assured that this is a known issue with Best Buy
>> and open box items.
>> I haven't called Best Buy but I am guessing they're going to tell me that
>> it's not their problem.
>>
>> Has anyone else ever had to go through this?
>>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>

Wed Jun 5, 2013 9:54 am (PDT) . Posted by:

"Patsy Price" beyondwords2

I don't get the spinning colour wheel. But my Safari slows to a crawl
a couple of times a day. Sometimes other programs slow down a little
too, but not like Safari. Activity Monitor shows almost no memory
free (which I've been assured is not a bad thing in itself).

The only thing that works for me is restarting Safari and clearing
out everything. I can reopen all the windows I just closed and still
have lots of memory for hours. Then it happens again.

I do have ClickToPlugin, which I really appreciate. But I regularly
go to pages that use Flash or Shockwave (solitare, jigsaw puzzle,
weather, etc.), and I often keep some of those open till I have to
restart Safari. Just closing those pages doesn't do it. Only
restarting Safari clears out whatever was slowing things down.

(It's not happening right now--I just restarted my computer after
installing a security update.)

Patsy
OS 10.6.8
Safari 5.1.9
4 GB SDRAM
iMac 7.1 (mid-2007)

>It is adverts and other objects on web pages that use Adobe Flash
>that is slowing down your Mac.
>
>Look at a Safari add-on called ClickToPlugin. It turns off Flash
>content by default. If you want to view a particular advert or video
>just click on it.

Wed Jun 5, 2013 10:04 am (PDT) . Posted by:

"Dave C" davec2468

What model Mac?
Version of OS X?
How much RAM?
Version of Safari?

On 5 Jun 2013, at 08:37 AM, "ihor n" <ihor43us@yahoo.com> wrote:

What is causing this and how can it be fixed?

TIA

Ihor

[Non-text portions of this message have been removed]

Wed Jun 5, 2013 10:06 am (PDT) . Posted by:

"Otto Nikolaus" nikyzf

As you say, having no free memory is not bad in itself, but do you have a
large amount of Page outs?

Otto

On 5 June 2013 17:54, Patsy Price <beyondwords@shaw.ca> wrote:

> I don't get the spinning colour wheel. But my Safari slows to a crawl
> a couple of times a day. Sometimes other programs slow down a little
> too, but not like Safari. Activity Monitor shows almost no memory
> free (which I've been assured is not a bad thing in itself).
>
> The only thing that works for me is restarting Safari and clearing
> out everything. I can reopen all the windows I just closed and still
> have lots of memory for hours. Then it happens again.
>
> I do have ClickToPlugin, which I really appreciate. But I regularly
> go to pages that use Flash or Shockwave (solitare, jigsaw puzzle,
> weather, etc.), and I often keep some of those open till I have to
> restart Safari. Just closing those pages doesn't do it. Only
> restarting Safari clears out whatever was slowing things down.
>
> (It's not happening right now--I just restarted my computer after
> installing a security update.)
>

[Non-text portions of this message have been removed]

Wed Jun 5, 2013 10:20 am (PDT) . Posted by:

"imran khan" sj.imran

Quit all the apps try to repair disk permission. 

​If it fails download Onyx and clean system and user cache. Restart your Mac. 

Still fails backup your safari bookmarks and reset safari. 

Good luck.  

â€"
Sent from iPhone

On Wed, Jun 5, 2013 at 7:38 PM, ihor n <ihor43us@yahoo.com="mailto:ihor43us@yahoo.com">> wrote:
  Getting extremely frustrated here..... when I do anything on a web page in Safari - like typing this - I get the spinning color wheel. Not just for a sec or two but for several minutes.

Activity Monitor shows "Safari Web Content" as hogging the CPU.

What is causing this and how can it be fixed?

TIA

Ihor

[Non-text portions of this message have been removed]

Wed Jun 5, 2013 10:20 am (PDT) . Posted by:

"Patsy Price" beyondwords2

Yes, before I restarted today my page outs were about 1/3 of my page
ins. Sorry, I don't remember the numbers. It was just the ratio that
stuck in my mind, and it seemed high to me. It had been about a week
since I restarted. (I shut down the last time we had a thunderstorm.)
I can check numbers in a week or two.

Patsy

>As you say, having no free memory is not bad in itself, but do you have a
>large amount of Page outs?
>
>Otto
>
>On 5 June 2013 17:54, Patsy Price <beyondwords@shaw.ca> wrote:
>
>> I don't get the spinning colour wheel. But my Safari slows to a crawl
>> a couple of times a day. Sometimes other programs slow down a little
>> too, but not like Safari. Activity Monitor shows almost no memory
>> free (which I've been assured is not a bad thing in itself).
>>
>> The only thing that works for me is restarting Safari and clearing
>> out everything. I can reopen all the windows I just closed and still
>> have lots of memory for hours. Then it happens again.
>>
>> I do have ClickToPlugin, which I really appreciate. But I regularly
>> go to pages that use Flash or Shockwave (solitare, jigsaw puzzle,
>> weather, etc.), and I often keep some of those open till I have to
>> restart Safari. Just closing those pages doesn't do it. Only
>> restarting Safari clears out whatever was slowing things down.
>>
>> (It's not happening right now--I just restarted my computer after
>> installing a security update.)

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