2/17/2012

[macsupport] Digest Number 8746

Messages In This Digest (25 Messages)

1a.
Re: iMac not waking up From: Denver Dan
1b.
Re: iMac not waking up From: Bob Stern
1c.
Re: iMac not waking up From: Harry Flaxman
1d.
Re: iMac not waking up From: bobbystar
1e.
Re: iMac not waking up From: Harry Flaxman
1f.
Re: iMac not waking up From: Denver Dan
1g.
Re: iMac not waking up From: Daly Jessup
1h.
Re: iMac not waking up From: Barry Austern
2a.
Re: Apple¹s iCloud Is No Dropbox Killer (It From: Fred Lux
2b.
Re: Apple's iCloud Is No Dropbox  Killer (It From: Rob Frankel
2c.
Re: [macsupport] Apple¹s iCloud Is No Dropbox Killer (It From: paul smith
3.1.
Re: Finder alternative From: Jim McGarvie
4a.
.wmv files not playing properly From: bobbystar
4b.
Re: .wmv files not playing properly From: Tod Hopkins
5a.
Re: Snow Leopard leap to Mountain Lion? From: Jim Saklad
5b.
Re: Snow Leopard leap to Mountain Lion? From: Ian Gillis
5c.
Re: Snow Leopard leap to Mountain Lion? From: Jim Saklad
5d.
Re: Snow Leopard leap to Mountain Lion? From: Harry Flaxman
6a.
Line wraping From: kikue
6b.
Re: Line wraping From: Keith Whaley
6c.
Re: Line wraping From: Denver Dan
6d.
Re: Line wraping From: Daly Jessup
6e.
Re: Line wraping From: Denver Dan
7a.
Re: Network Monitor From: Tanya Metaksa
8.
Strange WiFi iPod Sync Behavior From: Harry Flaxman

Messages

1a.

Re: iMac not waking up

Posted by: "Denver Dan" denver.dan@verizon.net   denverdan22180

Fri Feb 17, 2012 6:47 am (PST)



Howdy.

Do an easy maintenance routine called SMC Reset.

SMC means System Management Controller. The SMC does a lot including
sleep issues, batteries, and more.

Read this Apple KB article on resetting SMC.

<http://support.apple.com/kb/HT3964>

Denver Dan

On Fri, 17 Feb 2012 04:01:11 +0000, bobbystar wrote:
> For about the past month my iMac model 10,1 is not waking up when I
> try to use it. Running Mac OS X 1-.7.3 . Usually I touch any key
> and it wakes up but a few times a week I have to hold the on button
> or unplug it and then restart. Moving or clicking the mouse does not
> help.
>
> Is there a key combination that I can use? Other than that is there
> anything else I should check or investigate?
>
> TIA,
>
> Bobby
>

1b.

Re: iMac not waking up

Posted by: "Bob Stern" bobbystar@yahoo.com   bobbystar

Fri Feb 17, 2012 7:23 am (PST)



It shut down by holding the power key, then I released it and pushed it again to power up.

It seems like the computer is running, I can hear what sounds like a fan sometimes, but the screen is black until I start it again.

[Non-text portions of this message have been removed]

1c.

Re: iMac not waking up

Posted by: "Harry Flaxman" harry.flaxman@me.com   hflaxman001

Fri Feb 17, 2012 7:27 am (PST)



On 2/17/2012 10:23 AM, Bob Stern wrote:
> It shut down by holding the power key, then I released it and pushed it again to power up.
>
> It seems like the computer is running, I can hear what sounds like a fan sometimes, but the screen is black until I start it again.
>
> [Non-text portions of this message have been removed]
>

The SMC reset should fix this. I would also do a PRAM reset after the
SMC,but restart between them. Apple techs will recommend both when
having to reset the SMC.

Dan posted the link to the knowledgebase article on it.

Harry

1d.

Re: iMac not waking up

Posted by: "bobbystar" bobbystar@yahoo.com   bobbystar

Fri Feb 17, 2012 7:35 am (PST)



What is a PRAM reset?

--- In macsupportcentral@yahoogroups.com, Harry Flaxman <harry.flaxman@...> wrote:
>
> On 2/17/2012 10:23 AM, Bob Stern wrote:
> > It shut down by holding the power key, then I released it and pushed it again to power up.
> >
> > It seems like the computer is running, I can hear what sounds like a fan sometimes, but the screen is black until I start it again.
> >
> > [Non-text portions of this message have been removed]
> >
>
> The SMC reset should fix this. I would also do a PRAM reset after the
> SMC,but restart between them. Apple techs will recommend both when
> having to reset the SMC.
>
> Dan posted the link to the knowledgebase article on it.
>
> Harry
>

1e.

Re: iMac not waking up

Posted by: "Harry Flaxman" harry.flaxman@me.com   hflaxman001

Fri Feb 17, 2012 8:38 am (PST)



On 2/17/2012 10:35 AM, bobbystar wrote:
> What is a PRAM reset?

Here's the main knowledgebase article on it. Following links here will
reveal how to reset the PRAM on various models of Macs. The reset
procedure is pretty much standard, but these articles will reveal more
info on PRAM, it's contents....etc.

http://support.apple.com/kb/HT1242

Harry

1f.

Re: iMac not waking up

Posted by: "Denver Dan" denver.dan@verizon.net   denverdan22180

Fri Feb 17, 2012 3:34 pm (PST)



Howdy.

The PRAM reset is also known as zapping the PRAM.

PRAM means Parameter RAM. The reset just means it tries to return
things to a sort of factory default setting. PRAM holds certain
settings when you shut down the computer.

To zap the PRAM, restart your Mac and press 4 keys at the same time.
Keep them pressed until you hear the startup chime a 2nd time.

The four keys are Command Option p r.

The Mac will start up, chime, then pause, then it will try to start up
again and chime. Then let go of the four keys.

You can look this up on the Apple KB at the Apple Support site online.

Denver Dan

On Fri, 17 Feb 2012 15:35:33 +0000, bobbystar wrote:
> What is a PRAM reset?

1g.

Re: iMac not waking up

Posted by: "Daly Jessup" jessup@san.rr.com

Fri Feb 17, 2012 4:03 pm (PST)



On Feb 17, 2012, at 7:35 AM, bobbystar wrote:

> What is a PRAM reset?

Google "PRAM reset Mac".

Daly

1h.

Re: iMac not waking up

Posted by: "Barry Austern" barryaus@fuse.net   barryaus

Fri Feb 17, 2012 4:20 pm (PST)



At 4:01 AM +0000 2/17/12, bobbystar wrote:

>
>
>For about the past month my iMac model 10,1 is not waking up when I
>try to use it. Running Mac OS X 1-.7.3 . Usually I touch any key and
>it wakes up but a few times a week I have to hold the on button or
>unplug it and then restart. Moving or clicking the mouse does not
>help.

I've never been a believer in sleeping desktop machines, since the
days when my old G4 iMac would go to a kernel panic when it awakened
from sleep. Why not just let the screen sleep and let the hard drive
spin down?
Obviously, with a laptop, wherein you are trying to preserve battery
power it is an otherwise hued equine, but the answer to your problem
might simply be not to let it sleep.
--
Barry Austern
barryaus@fuse.net

2a.

Re: Apple¹s iCloud Is No Dropbox Killer (It

Posted by: "Fred Lux" feljr@hughes.net   feluxjr

Fri Feb 17, 2012 7:07 am (PST)



How right you are. I think Apple forgets how many of us are stuck with
dial-up or satellite, and not necessarily in remote areas. I am 7 miles from
Toledo, OH, 30 miles from Ann Arbor, and 30 mile from the Detroit
metropolitan area, yet do not have access to cable or DSL. Combine a data
package that allows for a max of 450 MB in a 24 hour period, plus transfer
speed about 1 megabit (approximates 185 KB) per second and Apple¹s move to
the cloud and the app store appears more and more ludicrous. Also, no one
has mentioned how iCloud works with a mixed-platform network of iMacs,
iPads, and PC laptops running either Vista or Windows 7. Dropbox works
beautifully with the iMacs and laptops, and allows me to transfer to the
iPads when necessary.

....fred

On 2/16/12 10:40 PM, "Jurgen Richter" <yahoo-1@sympatico.ca> wrote:

>
>
>
>
>
> What I guess is implied and no one has mentioned, is the fact that all
> this cloud stuff is going to consume your internet bandwidth quota -
> every file you upload , download and sync presumably is not free. So
> those who have constrained data packages will wake up to a surprise at
> the end of the month. Please - do correct me if I am mistaken. I too
> have production machines and such requirements and that is a cost of
> doing business... and is built into my billables... but for those on
> dial-up (still) and satellite service in remote areas, I'm not sure it's
> that much of a benefit over eventual cost... is it? Will this cloud
> phenomenon run on free airwaves, or what? Still under OS10.6.8... and no
> hurry to move to lion, mountain lion, sea lion, ant lion, or?
>
>
>
>
>

[Non-text portions of this message have been removed]

2b.

Re: Apple's iCloud Is No Dropbox  Killer (It

Posted by: "Rob Frankel" rob@robfrankel.com   robfrankeldotcom

Fri Feb 17, 2012 7:37 am (PST)



At 10:07 AM -0500 2/17/12, Fred Lux wrote thusly:
>How right you are. I think Apple forgets how many of us are stuck with
>dial-up or satellite, and not necessarily in remote areas. I am 7 miles from
>Toledo, OH, 30 miles from Ann Arbor, and 30 mile from the Detroit
>metropolitan area, yet do not have access to cable or DSL. Combine a data
>package that allows for a max of 450 MB in a 24 hour period, plus transfer
>speed about 1 megabit (approximates 185 KB) per second and Apple's move to
>the cloud and the app store appears more and more ludicrous.

I'm framing this one. :D

--
Rob Frankel, Branding Expert
Twitter: @brandingexpert http://www.RobFrankel.com
http://www.PeerMailing.com http://www.i-legions.com
http://www.FrankelAnderson.com
Yes, there's an RSS feed blog, if you can handle it:
http://www.robfrankelblog.com

2c.

Re: [macsupport] Apple¹s iCloud Is No Dropbox Killer (It

Posted by: "paul smith" kullervo@nycap.rr.com   waldonny

Fri Feb 17, 2012 10:47 am (PST)



Bear in mind that iCloud is optional.
And it's not just Apple. You could say that the tech industry in general has forgotten you. No cloud storage, multiplayer gaming or streaming content for you! (Just channeling Seinfeld's Soup Nazi... )
Perhaps the bandwidth auction that was included in the just-passed extension of payroll tax cuts will eventually give you access to faster connections.
--
PSmith
MacBook Pro, 2.4GHz Intel Core 2 Duo, 4 GB DDR2 SDRAM, OS 10.7.3 iPhone 4S 64 GB, iOS 5.0.1

On Feb 17, 2012, at 10:07 AM, Fred Lux wrote:

How right you are. I think Apple forgets how many of us are stuck with
dial-up or satellite, and not necessarily in remote areas.

3.1.

Re: Finder alternative

Posted by: "Jim McGarvie" jim@mcgarvie.us   jgarv2002

Fri Feb 17, 2012 7:09 am (PST)



With encouragement from some of the friendly folks here I have been spending more time with Finder. Following one suggestion I put Finder in the column mode, and that solves the two-pane issue (in fact it will give several panes as one drills down through the tree). But the second levels and beyond don't put the folders at the top (unless that is an option I haven't yet found), so it is a little more difficult to find the next subfolder you are looking for. But I find you can get there pretty quickly by typing the first two or three characters of the subfolder name (assuming I remember it!).

One CAN get folders on top by arranging by "Kind" but then the files below the folders are also arranged by kind.

But then when I get to the subfolder I want, the files are in alpha order. I like to sort a file manager by date modified, most recent on top, but then that is personal preference.

Jim

On Feb 16, 2012, at 6:13 PM, Andrew Buc wrote:

On Feb 14, 2012, at 5:16 AM, Chris Jones wrote:

> > It has been a while since I gave up on Finder (except for where
> the OS forces its use), but as I recall my primary difficulties
> were lack of Explorer-like side-by-side windows (for dragging and
> dropping),
>
> Just open two Finder windows, and place them side by side.... Or am I
> missing something here ...

I say this as someone who could probably use some Finder pilot
training myself. But on my Windows computers, both at home and at
work, I have a couple of file managers that have 2 or more panes. I
see a couple of advantages to them:

1) If I give the focus to the file manager, I have my 2 panes right
there, with no need to select/position/size 2 separate windows.
2) At least under Windows, file managers usually let you move or copy
a file from one pane to the other, using a function key.

ForkLift is supposed to be a good file manager, but since it requires
a newer version of OS X than I have, I can't speak from experience:

http://www.macupdate.com/app/mac/24467/forklift

[Non-text portions of this message have been removed]

4a.

.wmv files not playing properly

Posted by: "bobbystar" bobbystar@yahoo.com   bobbystar

Fri Feb 17, 2012 7:37 am (PST)



I have another problem that started about the same time as my power problem.

I can no longer play .wmv files that I receive from various sources. I hear the sound but the window for the video is black. The Quicktime logo is at the top of the video window. I have Flip 4 Mac and Perian installed on this iMac.

TIA,

Bobby

4b.

Re: .wmv files not playing properly

Posted by: "Tod Hopkins" hoplist@hillmanncarr.com   todhop

Fri Feb 17, 2012 8:00 am (PST)



Not all "WMV" is equal. Like Quicktime, WMV is both a container and a codec. It can contain streams that Flip4Mac can't play. VC-1 for instance. Check the info screen, though that won't tell you everything.

Cheers,
tod

On Feb 17, 2012, at 10:37 AM, bobbystar wrote:

> I have another problem that started about the same time as my power problem.
>
> I can no longer play .wmv files that I receive from various sources. I hear the sound but the window for the video is black. The Quicktime logo is at the top of the video window. I have Flip 4 Mac and Perian installed on this iMac.
>
> TIA,
>
> Bobby
>
>

Tod Hopkins
Hillmann & Carr Inc.
todhopkins@hillmanncarr.com

[Non-text portions of this message have been removed]

5a.

Re: Snow Leopard leap to Mountain Lion?

Posted by: "Jim Saklad" jimdoc@me.com   jimdoc01

Fri Feb 17, 2012 9:10 am (PST)



> a) Should I go to Lion now or wait for Mountain Lion?

Mountain Lion probably won't be released for around 6 months.

> b) Will I be able to upgrade directly from Snow Leopard to Mountain Lion?

I don't know if the official answer to this is known. I would GUESS "yes".

> I can't get too excited about some of the extra features of Mountain Lion, like Notifications and Messaging, but I would hope that any Lion bugs would be fixed in Mountain Lion.

If you expect 10.8to be bug-free on official release, then you haven't had computers very long.

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com

[Non-text portions of this message have been removed]

5b.

Re: Snow Leopard leap to Mountain Lion?

Posted by: "Ian Gillis" tessel.bas@gmail.com   ianjgillis

Fri Feb 17, 2012 9:27 am (PST)



On 17 February 2012 18:09, Jim Saklad <jimdoc@me.com> wrote:
> If you expect 10.8to be bug-free on official release, then you haven't had computers very long.

Hi Jim,

Is 27 years long enough for you? (I did say the Lisa was my first computer).

I was hoping that the Lion bugs would have been ironed out, not that
there wouldn't be some new Mountain Lion bugs. Perhaps I'm getting
over-optimistic in my old age - I'm just coming up to 73.

Jim, I'm a prodigal Mac user and have no experience in many
Mac-specifics, but I'm learning slowly so please be patient with me,
this won't be the last stupid question that I ask!

regards,
Ian

--
______________________________________________________
 tessel.bas@gmail.com or iangillis@iee.org
Site Web http://www.notrevieenfrance.net
Blog http://stecolombedevilleneuve.wordpress.com
Facebook http://www.facebook.com/ian.gillis

5c.

Re: Snow Leopard leap to Mountain Lion?

Posted by: "Jim Saklad" jimdoc@me.com   jimdoc01

Fri Feb 17, 2012 9:46 am (PST)



>> If you expect 10.8to be bug-free on official release, then you haven't had computers very long.
>
> Is 27 years long enough for you? (I did say the Lisa was my first computer).
>
> I was hoping that the Lion bugs would have been ironed out, not that there wouldn't be some new Mountain Lion bugs. Perhaps I'm getting over-optimistic in my old age - I'm just coming up to 73.

Operating systems are large and complex, and are never without bugs.
That said, most of the "problems" with Lion are simply people not liking UI changes, and not true bugs.

> Jim, I'm a prodigal Mac user and have no experience in many Mac-specifics, but I'm learning slowly so please be patient with me, this won't be the last stupid question that I ask!

I'm only 67 myself. First programming course was Fortran IV in 1967. TRS-80 in 1979, Amiga in 1986. Mac only when I couldn't get another Amiga to replace the dead one in 1998.

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com

[Non-text portions of this message have been removed]

5d.

Re: Snow Leopard leap to Mountain Lion?

Posted by: "Harry Flaxman" harry.flaxman@me.com   hflaxman001

Fri Feb 17, 2012 10:41 am (PST)



On 2/17/2012 12:46 PM, Jim Saklad wrote:
> I'm only 67 myself. First programming course was Fortran IV in 1967. TRS-80 in 1979, Amiga in 1986. Mac only when I couldn't get another Amiga to replace the dead one in 1998.

Hell, I took a logic probe to my Amy's mainboard and figured out what
was wrong and fixed it myself! Darned CBM and their 'out of business'
ploy! :)

Think I went for another 2 or 3 years on that baby.

Harry

6a.

Line wraping

Posted by: "kikue" kquen2008@yahoo.com   kquen2008

Fri Feb 17, 2012 10:16 am (PST)



Suddenly the lines are way too long and I don't know where to go to adjust them. (Yes, this has happened before...) Kquen

6b.

Re: Line wraping

Posted by: "Keith Whaley" keith_w@dslextreme.com   keith9600

Fri Feb 17, 2012 12:39 pm (PST)



kikue wrote:
> Suddenly the lines are way too long and I don't know where to go to
> adjust them. (Yes, this has happened before...) Kquen

When in a window message whose lines run off the page, try pressing
Command-R.

That should rewrap those pesky long lines.

That came from the SM menu bar menu item: Edit / Rewrap.

If there's still a problem, post again with more details.

keith whaley

6c.

Re: Line wraping

Posted by: "Denver Dan" denver.dan@verizon.net   denverdan22180

Fri Feb 17, 2012 3:36 pm (PST)



Howdy.

Line tying your boat to the dock?

Lines in the most recent song that you wrote.

Your fishing line?

A line you heard at the local singles bar?

A more information would be helpful since while we all use Macs we are
still working on the mind reading part.

Denver Dan

On Fri, 17 Feb 2012 18:16:07 +0000, kikue wrote:
> Suddenly the lines are way too long and I don't know where to go to
> adjust them. (Yes, this has happened before...) Kquen

6d.

Re: Line wraping

Posted by: "Daly Jessup" jessup@san.rr.com

Fri Feb 17, 2012 4:05 pm (PST)



> On Fri, 17 Feb 2012 18:16:07 +0000, kikue wrote:
>> Suddenly the lines are way too long and I don't know where to go to
>> adjust them. (Yes, this has happened before...) Kquen

On Feb 17, 2012, at 3:36 PM, Denver Dan wrote:

> Line tying your boat to the dock?
>
> Lines in the most recent song that you wrote.
>
> Your fishing line?
>
> A line you heard at the local singles bar?
>
> A more information would be helpful since while we all use Macs we are
> still working on the mind reading part.

Don't be silly. He/she was obviously talking about line wrapping.

Daly

6e.

Re: Line wraping

Posted by: "Denver Dan" denver.dan@verizon.net   denverdan22180

Fri Feb 17, 2012 5:28 pm (PST)



In WordPerfect? Microsoft Word? Excel? Email,

Command r in what program? It opens a reply message window in my email
program.

In Tex-Edit Plus, Command r opens a tool palette.

On Fri, 17 Feb 2012 16:05:55 -0800, Daly Jessup wrote:
>
>> Line tying your boat to the dock?
>>
>> Lines in the most recent song that you wrote.
>>
>> Your fishing line?
>>
>> A line you heard at the local singles bar?
>>
>> A more information would be helpful since while we all use Macs we are
>> still working on the mind reading part.
>
>
> Don't be silly. He/she was obviously talking about line wrapping.
>
> Daly

7a.

Re: Network Monitor

Posted by: "Tanya Metaksa" tanya.metaksa@att.net   tanya.metaksa@att.net

Fri Feb 17, 2012 10:28 am (PST)




Hi,
having never heard of a network monitor but realizing after I read this thread that it must be helpful, I downloaded Private Eye and ran it. It lists Mail ( I would expect that), but it also lists PubSubAgent, helpd, mDNSResponder, and ocspd. Those that I listed I have no idea what they do and if they should be "turned off". Any help would be appreciated.

Tanya

[Non-text portions of this message have been removed]

8.

Strange WiFi iPod Sync Behavior

Posted by: "Harry Flaxman" harry.flaxman@me.com   hflaxman001

Fri Feb 17, 2012 3:57 pm (PST)



I've been having an issue with my iPod Touch while using WiFi synch.
I've always used wireless sync and had no problem. I also manually
manage music and video.

Lately, when going to delete movies from the iPod, via iTunes, the iPod
entries vanish from iTunes and the media never gets deleted. It takes a
restart of iTunes, AFTER manually removing the media file from the iPod
via it's preferences.

This behavior just started and I have no idea where to start in
diagnosing it. I've tried all the basic troubleshooting moves, and they
don't help.

TIA

Harry

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