Messages In This Digest (1 Message)
- 1a.
- Re: OtterBox Defender Problem From: Tara Payne
Message
- 1a.
-
Re: OtterBox Defender Problem
Posted by: "Tara Payne" hijump1@yahoo.com tmayner
Tue Feb 14, 2012 6:11 pm (PST)
Unfortunately, there isn't any plastic over that opening. There is an almost triangle shape opening around the camera, sensor, and ear piece.
http://m.otterbox.com/iPhone- 4-/-4S-Defender- Series-Case/ APL2-I4SUN, default,pd. html?dwvar_ APL2-I4SUN_ color=E7& start=3&cgid= defender- series-cases
Tara
On Feb 14, 2012, at 5:44 PM, "vsperlman" <vsperlman@yahoo.com > wrote:
> I have now done some research, and it is the same problem, Tara. After cruising around some websites and watching a bunch of YouTube videos, there is an easy fix. If you take the case apart and turn the front section over so that you are looking at the back of the front section, you will see that there is a piece of clear plastic that covers the openings for the proximity sensor, speaker and lens. It is actually a separate piece from the clear cover that goes over the rest of the front of the phone. If you pry that little piece of clear plastic off so that there is no longer any clear plastic covering the openings for the proximity sensor, etc., the problem is solved.
>
> Vic
>
> --- In apple-iphone@yahoogroups. , Tara Payne <hijump1@...com > wrote:
>>
>> I just noticed on my white 4s with otter box defender on that my sensor doesn't work. I can't find anything on that. I rarely talk holding the handset so it hasn't been a problem.
>>
>> Does anyone have any info on that?
>>
>> Tara 
>>
>> On Feb 14, 2012, at 12:12 PM, Brent <flapdoodle@...> wrote:
>>
>>> I found this on the Otterbox support page. It is a known problem and they
>>> will replace the case.
>>>
>>> http://answers.otterbox. com/answers/ 8831/product/ APL2-I4XXX/ questions. htm?page= 11&sort=recenta& dir=asc
>>>
>>>
>>> On Tue, Feb 14, 2012 at 11:52 AM, vsperlman <vsperlman@...> wrote:
>>>
>>>> **
>>>>
>>>>
>>>> Nope.
>>>>
>>>> Vic
>>>>
>>>>
>>>> --- In apple-iphone@yahoogroups. , Brent <flapdoodle@com > wrote:
>>>>>
>>>>> Do you have this problem with the proximity sensor with the case removed?
>>>>>
>>>>> On Tue, Feb 14, 2012 at 8:04 AM, vsperlman <vsperlman@> wrote:
>>>>>
>>>>>> **
>>>>
>>>>>>
>>>>>>
>>>>>> I have a white iPhone 4 on AT&T and just got an OtterBox Defender for
>>>> it.
>>>>>> There seems to be a compatibility problem between the phone's proximity
>>>>>> sensor and the case. When I am on a call and have the phone up to my
>>>> year,
>>>>>> the touchscreen stays lit and active. Pressure against my cheek can
>>>>>> activate various unwanted functions. Does anyone have a clue as to
>>>> whether
>>>>>> this is a common problem and/or whether there is anything I can do
>>>> about
>>>>>> it, other than get a different kind of case? TIA.
>>>>>>
>>>>>> Vic
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