2/28/2012

[macsupport] Digest Number 8766

Messages In This Digest (18 Messages)

Messages

1a.

Re: Is There a Way to Control Line Length in Mail ?

Posted by: "Tod Hopkins" hoplist@hillmanncarr.com   todhop

Mon Feb 27, 2012 6:46 am (PST)



It is a bit obsolete to worry about line length, but if you must limit your line length, you have to do this in your formatting. You can add your "returns" manually, or compose in an app that does hard wrapping and then cut and paste. Hard wrapping is not common anymore as that's simply not the way composition is handled, but you can convert "soft" returns to "hard" returns in many apps. Word, for instance, has a Save as Text with line breaks option.

Cheers,
tod

On Feb 26, 2012, at 6:20 PM, Nick Andriash wrote:

> One thing I cannot find in Mail is a preference setting to adjust line length when composing, regardless of whether I use a fixed-width font or rich text in preferences. Neither does adjusting the width of the compose window make any difference?
>
> Is line length a setting that is just not available in Apple's Mail v5.2?
>
> --
>  Nick Andriash 
> andriash@telus.net
> 17" MacBook Pro, 2.3GHz Intel Core i7, Memory 8 GB, OS X 10.7.3
> iPad2 WiFi & 3G, 64GB
> iPhone4S 32GB
>
> [Non-text portions of this message have been removed]
>
>

Tod Hopkins
Hillmann & Carr Inc.
todhopkins@hillmanncarr.com

[Non-text portions of this message have been removed]

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Messages in this topic (3)
2.1.

Re: OS X Mountain Lion to be download-only, USB stick going the way

Posted by: "ed-reiff" ed@reiff.com   ed-reiff

Mon Feb 27, 2012 7:38 am (PST)





--- In macsupportcentral@yahoogroups.com, "Randy B. Singer" <randy@...> wrote:
>
>
> On Feb 26, 2012, at 2:33 PM, OBrien wrote:
>
> > I'm just amazed that so many people are willing to jump through all
> > kinds of hoops to try to download a download-only operating system
> > just because Apple chooses (if they do) to not sell it on a disc,
> > forcing people to try to download it using, evidently, not ready
> > for primetime methods to do this. I bet if a lot of people refused
> > to buy the new system, if it IS download-only, it would take Apple
> > long to decide to send it out on disc.
>
> But that's just it. Apple correctly surmised that the vast majority
> of Mac users now have high speed access to the Internet. Lion was
> successfully downloaded by a huge number of users. The USB flash
> drive option was not purchased in overwhelming numbers by users and
> Apple Stores weren't flooded by users looking to download Lion in-store.
>
> Apple has a history of making this kind of calculated paradigm
> shift. It seems to have worked out wonderfully for them every single
> time...with the rest of the industry soon following. Yes, there will
> always be some users who are inconvenienced, but that is outweighed
> by the vast majority of users who are fine with it. You aren't going
> to find enough Mac users to cause an insurrection over this.
>
> ___________________________________________
> Randy B. Singer
> Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
>
> Macintosh OS X Routine Maintenance
> http://www.macattorney.com/ts.html
> ___________________________________________
>

Well put Randy.

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Messages in this topic (51)
2.2.

Re: OS X Mountain Lion to be download-only, USB stick going the way

Posted by: "Jay Abraham" jaygroups@abrahamgroup.net   kerala01212001

Mon Feb 27, 2012 9:12 am (PST)



Randy,

I'm going to disagree with you on whether Apple's reasoning is on target with this. I think Apple's target customer has grown considerably over this past decade. It used to be primarily the US, Japan and Western Europe. With that market, I would agree that calculating that everyone could download and therefore there would be no reason to provide a hard copy option.

However I think they are being "Western Centric" and not taking into consideration the number of other users - some who are traveling in RVs but more importantly the number of users in other countries - India, China, South America, etc where bandwidth is constrained. In these markets, people do not uniformly have high speed connections and even when they do, they are charged on bandwidth used.

I think that Apple needs to consider not alienating this market - downloading extremely large files in these markets are both cumbersome and costly. While the US is not in a situation, yet, where ISPs are charging for bandwidth used, it may eventually move to that model especially if all the advocates of "Net Neutrality" prevail. In this case, more ISPs will try to make an adequate return by charging for what is used rather than an all you can eat model.

Not saying it will happen but it could and other countries are already on this model and unlikely to shift to an unlimited buffet without significant structural changes. Sprint actually tried to shift people to a bandwidth charge model about a decade ago but failed. However if the way the wireless companies are shifting to a bandwidth constrained model holds, I'm sure some ISPs will try to port it to wireline bandwidth.

Jay

On Feb 27, 2012, at 9:38 AM, ed-reiff wrote:

>
>
> --- In macsupportcentral@yahoogroups.com, "Randy B. Singer" <randy@...> wrote:
> >
> >
> > On Feb 26, 2012, at 2:33 PM, OBrien wrote:
> >
> > > I'm just amazed that so many people are willing to jump through all
> > > kinds of hoops to try to download a download-only operating system
> > > just because Apple chooses (if they do) to not sell it on a disc,
> > > forcing people to try to download it using, evidently, not ready
> > > for primetime methods to do this. I bet if a lot of people refused
> > > to buy the new system, if it IS download-only, it would take Apple
> > > long to decide to send it out on disc.
> >
> > But that's just it. Apple correctly surmised that the vast majority
> > of Mac users now have high speed access to the Internet. Lion was
> > successfully downloaded by a huge number of users. The USB flash
> > drive option was not purchased in overwhelming numbers by users and
> > Apple Stores weren't flooded by users looking to download Lion in-store.
> >
> > Apple has a history of making this kind of calculated paradigm
> > shift. It seems to have worked out wonderfully for them every single
> > time...with the rest of the industry soon following. Yes, there will
> > always be some users who are inconvenienced, but that is outweighed
> > by the vast majority of users who are fine with it. You aren't going
> > to find enough Mac users to cause an insurrection over this.
> >
> > ___________________________________________
> > Randy B. Singer
> > Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
> >
> > Macintosh OS X Routine Maintenance
> > http://www.macattorney.com/ts.html
> > ___________________________________________
> >
>
> Well put Randy.

[Non-text portions of this message have been removed]

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Messages in this topic (51)
2.3.

Re: OS X Mountain Lion to be download-only, USB stick going the way

Posted by: "Randy B. Singer" randy@macattorney.com   randybrucesinger

Mon Feb 27, 2012 4:07 pm (PST)




On Feb 27, 2012, at 9:12 AM, Jay Abraham wrote:

> However I think they are being "Western Centric" and not taking
> into consideration the number of other users - some who are
> traveling in RVs but more importantly the number of users in other
> countries

Everything that I've read indicates that the U.S. is *behind* the
rest of the world in rolling out high speed Internet access.

<http://oregoncub.org/uploads/connection-speed-country.png>

And as I pointed out, Apple already has had experience with this with
Lion. There's no arguing with success, and no going back.

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance
http://www.macattorney.com/ts.html
___________________________________________

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Messages in this topic (51)
2.4.

Re: OS X Mountain Lion to be download-only, USB stick going the way

Posted by: "jcs" gary74423@verizon.net   jcs19492002

Mon Feb 27, 2012 5:07 pm (PST)



Randy,
Looking at that chart, all those countries are small, in area. That
might be one reason, they can do high speed, and cover all areas.
Although, I go to visit Hungary once or twice a year, usually stay in a
very small town, staying in a relatively inexpensive Hotel, or what
they call "panzion" $ 26.00 a night, so we are not talking Ritz
Carlton, but the free WIFI they offer, is just below 5 Mb. I get 1 Mb
here in California with Verizon. I use Vodafone, for cellphone service
over there, and all areas covered, no dropped calls ever, almost unheard
of, but again it is a small country. Janos

Randy B. Singer wrote:
>
>
> On Feb 27, 2012, at 9:12 AM, Jay Abraham wrote:
>
> > However I think they are being "Western Centric" and not taking
> > into consideration the number of other users - some who are
> > traveling in RVs but more importantly the number of users in other
> > countries
>
> Everything that I've read indicates that the U.S. is *behind* the
> rest of the world in rolling out high speed Internet access.
>
> <http://oregoncub.org/uploads/connection-speed-country.png>
>
> And as I pointed out, Apple already has had experience with this with
> Lion. There's no arguing with success, and no going back.
>
> ___________________________________________
> Randy B. Singer
> Co-author of The Macintosh Bible (4th, 5th, and 6th editions)
>
> Macintosh OS X Routine Maintenance
> http://www.macattorney.com/ts.html
> ___________________________________________
>
>
>

[Non-text portions of this message have been removed]

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Messages in this topic (51)
3a.

Re: moving emails from one computer to another

Posted by: "Denver Dan" denver.dan@verizon.net   denverdan22180

Mon Feb 27, 2012 7:43 am (PST)



Howdy.

Louise, because you said that you are moving from a PowerMac G4 running
Mac OS X 10.4 Tiger to a brand new Mac mini running Mac OS X 10.7 Lion,
I would be selective about moving data from old Mac to new Mac.

It's a big jump to upgrade the OS and jump over 3 major versions of it
so a little care and educating yourself in advance (which is what you
are doing by asking this question) is a very good idea.

Because you will be skipping Mac OS X 10.5 and Mac OS X 10.6 and making
a direct leap to a computer running a much newer system on a different
processor the selectivity could cause fewer problems.

Be selective because you don't want to move applications from G4 to Mac
mini that won't run on the Mac mini. This can include even things like
plugins in Photoshop for scanning that work on old G4 but won't work on
new Mac mini.

It's also a good idea to be a bit selective about about some forms of
the data that you want to move. I suggest this because you may be
moving data for a Tiger version of some program to a much newer Lion
version of the program and the Lion version may have capabilities that
the Tiger version did not have. This should be OK but a bit of caution
is a good idea.

Most programs that have user data, such as Address Book, and a web
browser's bookmarks, and iCal's dates, and Apple's Mail email messages
have the ability to export that data in some form or another. Then,
after exporting the data on the old PM G4 you can move the export file
to the new Mac mini and import it into each program.

Address Book can export your names and addresses.

Apple's Mail has an Export Mailbox command.

iCal can export calendars.

Safari has an Export bookmarks command as do other web browsers.

After exporting data from programs like the ones mentioned about (as
examples, you may have others on your G4), you can move documents,
images, pictures, memos, MS Word files, Excel files, and other files to
the new Mac mini.

I would make an effort before moving documents, Quark files, images
pictures, etc., to learn about any new document file formats that
having been introduced by applications that were upgraded in the past
few years. An example is Microsoft Office's Word, Excel, and
PowerPoint. Microsoft released MS Office and Word, Excel, and
PowerPoint with a new file format called XML when Office 2007 for
Windows and Office 2008 for Macintosh came out. An example is a Word
2008 file with the extension .docx. Word 2008 can save a Word file in
the older .doc file format by using the Save As command and picking the
.doc format from a popup menu. But Word 2004 can open a .docx file
from Word 2008 or 2011 unless it gets converted to .doc. Microsoft has
a free converter utility that anyone can download called "Open XML File
Format Converter for Mac 1.2.1." It will convert from .docx file
format to .doc file format.

So there's some considerations. Good luck!

Denver Dan

On Sat, 25 Feb 2012 22:58:46 -0500, Louise Stewart wrote:
> I've ordered a Mac Mini and it will arrive in a few days. I currently
> have a G4 and use Mail for my email. I hope there's an easy way to
> move my address book and all my emails to the new computer. If so, how?
>
> I want to continue to use the G4 for a while for some things, but all
> emails and anything Internet will be on the Mini. After I get all the
> new software I need, then the Mini will be used nearly 100% of the time.
>
> AND, if I don't want to upgrade my Quark software to be compatible
> with the Mini, I guess there's no way for me to be able to use all of
> those old files except on the G4. Right?
>
> Louise

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Messages in this topic (13)
4.

TextEdit Notification

Posted by: "Hugh Crymble" hcrymble@bmts.com   hcrymble

Mon Feb 27, 2012 8:08 am (PST)



I know there are no stupid questions but there are stupid actions.

I have created something using Textwrangler that drops a TextEdit file on my desktop every time I copy or download something to the desktop.

I was attempting to use Textwrangler to print a directory of a hard drive and obviously misinterpreted something and did something wrong.

If anyone has any ideas on where to find this notification I created and delete it, I'd be very grateful.

hugh
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5a.

Mac Book Pro will not close down

Posted by: "Frank T" fjt2@mac.com   frankt192

Mon Feb 27, 2012 10:01 am (PST)



After trying to download my Mac would not respond.
How do we shutdown without pulling the battery out?

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Messages in this topic (3)
5b.

Re: Mac Book Pro will not close down

Posted by: "Jim Saklad" jimdoc@me.com   jimdoc01

Mon Feb 27, 2012 10:48 am (PST)



Press and hold the On/Off button for several seconds (until it shuts down).

-- From my iPad --

> After trying to download my Mac would not respond.
> How do we shutdown without pulling the battery out?

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5c.

Re: Mac Book Pro will not close down

Posted by: "Frank T" fjt2@mac.com   frankt192

Mon Feb 27, 2012 11:48 am (PST)



I had traded that before and it did not work. The second time it did.

Thanks for the tip.

--- In macsupportcentral@yahoogroups.com, Jim Saklad <jimdoc@...> wrote:
>
> Press and hold the On/Off button for several seconds (until it shuts down).
>
> -- From my iPad --
>
> > After trying to download my Mac would not respond.
> > How do we shutdown without pulling the battery out?
>

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6.

Errors reported in Single-User Mode

Posted by: "DaveC" davec2468@yahoo.com   davec2468

Mon Feb 27, 2012 10:51 am (PST)



When I boot my mini in single-user mode in preparation to run
AppleJack maintenance utility, I see this even before I execute AJ:

USBF:122.689 AppleUSBEHCI[0xffffff800a89f000]:: Found a transaction
past the completion deadline on bus 0xfa: Timing out! (addr 12,EP:1)

When I execute AJ, this error(?) continues to display repeatedly
(interspersed with AJ's progress reports) in spite of AJ running
normally.

What is it about? How to fix it?

I presume it's not critical: my mini seems to run just fine otherwise.

Thanks,
Dave
--
2011 Mac mini 2.7 GHz i7 / 4 GB / 750 GB
OS X 10.6.8 (yes, Snow Leopard)

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7a.

Apple tells developers to get ready for Developer ID

Posted by: "Bill Boulware" bill.boulware@gmail.com   boulware0224

Mon Feb 27, 2012 1:10 pm (PST)



http://9to5mac.com/2012/02/27/apple-tells-developers-to-get-ready-for-developer-id

Sent to you by Bill Boulware via Google Reader: Apple tells developers
to get ready for Developer ID via 9to5Mac by Seth Weintraub on 2/27/12

.

Developers are getting this email today from Apple:

The Mac App Store is the safest place for users to get software for
their Mac, but we also want to protect users when they download
applications from other places. Developer ID is a new way to help
prevent users from installing malware on their Mac. Along with
Gatekeeper, a new feature in Mountain Lion, signing applications with
your Developer ID certificate provides users with the confidence that
your application is not known malware and has not been tampered with.
Get your applications ready for Gatekeeper today. It's easy to get
started with Developer ID using the automated certificate request tools
in Xcode 4.3 or the Developer Certificate Utility.

For developers that don't want to distribute their Mac applications on
the Mac App Store, Apple offers a new way to make sure Apps are from
trusted sources. With a Developer ID and Apple's new Gatekeeper, users
(and IT administrators/parents/kids/ etc) can be sure that only
applications signed by Apple developers are able to be executed on a
Mac.

Thanks Jonicious!
40.714513 -74.005122 Share this:
- Twitter
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-
Things you can do from here:
- Subscribe to 9to5Mac using Google Reader
- Get started using Google Reader to easily keep up with all your
favorite sites

[Non-text portions of this message have been removed]

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7b.

Re: Apple tells developers to get ready for Developer ID

Posted by: "Andrew Buc" andrewbuc@staxman.net   andrewbuc

Mon Feb 27, 2012 10:11 pm (PST)



On Feb 27, 2012, at 1:10 PM, Bill Boulware wrote:

> For developers that don�t want to distribute their Mac applications on
> the Mac App Store, Apple offers a new way to make sure Apps are from
> trusted sources.

I assume this could be good for an app like SuperDuper, which
accesses the OS at a low level?
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8.1.

Re: Finder alternative

Posted by: "Otto Nikolaus" otto.nikolaus@googlemail.com   nikyzf

Mon Feb 27, 2012 2:40 pm (PST)



I don't use it but doesn't the usual click-on-column-header work?

Otto

On 26 February 2012 23:35, Tanya Metaksa <tanya.metaksa@att.net> wrote:

> I have used it and it puts folders on the top of the page, but then I can
> not seem to put anything(folders or files) in alpha order. Can you figure
> out how to do that?
>

[Non-text portions of this message have been removed]

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Messages in this topic (57)
9.1.

Re: MacBook Pro A1286 shuts down

Posted by: "Ardell Faul" ardell@icehouse.net   computer_monitor_service_company

Mon Feb 27, 2012 7:00 pm (PST)



I thought I would follow up on this issue, even though I got no none
zero zilch responses to my original post.

The fact is that the unit was shutting down because the hard drive was
way too full. I thought this might be useful information to some of
you. I was able to remove some of the data by putting the hard drive in
another computer to get enough free space in the hard drive for a
successful boot up. I then downloaded and installed SuperDuper, and was
able to clone the hard drive into a 500Gbyte drive and make it bootable.

The unit still would not charge the battery, and the clock kept
forgetting the time, so I removed the logic board completely and
immersed it in isopropyl alcohol and gave it a good cleaning. After a
thorough drying with a heat gun, I reassembled the unit and much to my
satisfaction, the battery now charges fine, the optical drive is working
and I was able to give the customer back a fully functional unit.

And I am NOT a genius.

Ardell Faul
Computer Monitor Service Inc.
Ardell's Laptop and PC Repair
10816 E. Mission Ave.,
Spokane Valley, Wa. 99206
ardell@icehouse.net
509-891-5188

On 2/25/2012 11:56 AM, Ardell Faul wrote:
>
> This unit has the 15.6 inch screen and a 320 Gb hard drive. It will
> boot up after a pause, but it gives the start up disk full message, will
> not charge the battery, and shuts down after an indefinite period of
> time. The owner says it had liquid spilled around it and it some might
> have gotten inside from the bottom up. I have taken the bottom cover
> off and don't see any evidence of corrosion but I have not pulled the
> logic board out yet.
>
> To further complicate the issue, I installed a new blank hard drive in
> an attempt to install a fresh copy of OSX to see how it would run, but
> the unit will not boot up from the optical drive either.
>
> I am wondering if since the hard drive is so full (less than 200 Mb of
> free space) that could be causing the shutdown, and the battery not
> charging and the optical drive not working properly are separate issues.
>
> If any of you know if a full hard drive could be causing the shutdown
> problem I would appreciate any feedback here.
>
> Ardell Faul
> Computer Monitor Service Inc.
> Ardell's Laptop and PC Repair
> 10816 E. Mission Ave.,
> Spokane Valley, Wa. 99206
> ardell@icehouse.net <mailto:ardell%40icehouse.net>
> 509-891-5188
>
> ~-|**|PrettyHtmlEnd|**|-~ end group email -->
>
> [Non-text portions of this message have been removed]
>
>

[Non-text portions of this message have been removed]

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Messages in this topic (51)
10a.

need startup disk repair or advice

Posted by: "Joanna" joannagw@comcast.net   intuitiveart

Tue Feb 28, 2012 1:15 am (PST)



I have a macbook pro running tiger - I ran diagnostic the other day and it said

incorrect number of thread records
volume bitmap needs minor repair
invalid volume free block count

rebooted from installer - disk utility could not repair it - I would like to avoid wiping the disk if possible - and of course - have NO cash -

Can anyone tell me how serious this problem is?

And give me an estimate of how much it would cost to fix?

I have got a clone of my system on an external drive.

I live in Denver if anyone knows anyone here who does not have huge overhead.

Thanks! Joanna

joanna.g.whitney@gmail.com

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10b.

Re: need startup disk repair or advice

Posted by: "Randy B. Singer" randy@macattorney.com   randybrucesinger

Tue Feb 28, 2012 1:27 am (PST)




On Feb 28, 2012, at 1:15 AM, Joanna wrote:

> And give me an estimate of how much it would cost to fix?
>
> I have got a clone of my system on an external drive.

When the directory on your hard drive becomes damaged, and Disk
Utility can't repair it, in general you can expect things to get
worse. Worse meaning loss of data.

You have several choices.

You can purchase Disk Warrior for $100. That will most likely fix
everything.
http://www.alsoft.com

You can run Volitans' SMART Utility
http://www.volitans-software.com/Home.html
and check to see if there are indications that your hard drive is in
its death throes.

If it isn't, you could simply erase your hard drive by writing zeros
to it using Disk Utility, and then restore it from your backup. That
would be the cheapest way to go.

If it is dying, you might want to skip Disk Warrior, and just
purchase an entirely new hard drive. You can get a brand new
internal hard drive for about $125:
http://eshop.macsales.com/shop/hard-drives/3.5-SerialATA/
Hitachi_DeskStar_UltraStar
(This might actually be a better deal than purchasing Disk Warrior,
and it will give you more peace of mind.)

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance
http://www.macattorney.com/ts.html
___________________________________________

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10c.

Re: need startup disk repair or advice

Posted by: "Tod Hopkins" hoplist@hillmanncarr.com   todhop

Tue Feb 28, 2012 5:25 am (PST)



First, run a complete clone or Time Machine backup. When I say first, I mean first. Presuming you can boot at all, a full backup is absolutely your first priority. Use either Time Machine or Carbon Copy Cloner or, preferably both. If you already have a good Time Machine backup and you have the space. Run a clone as well. They each serve different purposes.

Just checking...

When you say you rebooted from the installer, you also mean you ran Disk Utility from the installer discs, correct?

Try rebooting in Safe Mode (hold Shift key after boot tone). Can you boot successfully? If so, reboot and run Disk Utility Verify again. Still bad?

So, next steps...

While Disk Warrior is really the only disk "repair" option that can do more than Disk Utility, you don't necessarily need to "repair" if your drive is okay. You can reformat and restore instead.

To check out your system. Disk Utility and Onyx both check SMART status, though neither gives a detailed report. I'm assuming the utility Randy recommends give a detailed report so you might check that out. You can do a full surface scan of the drive though this takes quite a while (Drive Genius, Tech Tool, and others).

You should absolutely run the Hardware Utility that Apple supplied with your system. This varies from model to model. Check the docs for your particular model to find out how to run it. It's usually on the installer discs but can also be on a hidden boot partition.

There are many other problems that can cause the corruption you are seeing that have nothing to do with a failing drive. I've personally seen that problem several times. In all cases it was caused by sudden disconnect, crash, or loss of power, not a failing drive.

And there is also the Apple Store if you have one around. People serious underestimate the help that can be provided at the Genius bar even if your system is no longer under Apple Care.

Cheers,
tod

On Feb 28, 2012, at 4:15 AM, Joanna wrote:

> I have a macbook pro running tiger - I ran diagnostic the other day and it said
>
> incorrect number of thread records
> volume bitmap needs minor repair
> invalid volume free block count
>
> rebooted from installer - disk utility could not repair it - I would like to avoid wiping the disk if possible - and of course - have NO cash -
>
> Can anyone tell me how serious this problem is?
>
> And give me an estimate of how much it would cost to fix?
>
> I have got a clone of my system on an external drive.
>
> I live in Denver if anyone knows anyone here who does not have huge overhead.
>
> Thanks! Joanna
>
> joanna.g.whitney@gmail.com
>
>

Tod Hopkins
Hillmann & Carr Inc.
todhopkins@hillmanncarr.com

[Non-text portions of this message have been removed]

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