7/29/2012

[macsupport] Digest Number 9031

15 New Messages

Digest #9031
1a
Re: Hard drive clone by "Ardell Faul" computer_monitor_service_company
2a
Re: Recursive "Applications" Folder by "James Robertson" jamesrob328i
2b
2c
2d
Re: Recursive "Applications" Folder by "James Robertson" jamesrob328i
3a
Re: Upgrade to Mountain Lion by "us2forever" rksangelkayann
3b
Re: Upgrade to Mountain Lion by "HAL9000" jrswebhome
3c
Re: Upgrade to Mountain Lion by "paul smith" waldonny
4
Mountain Lion and older MacPro & Video Card by "Denver Dan" denverdan22180
6a
6b
6c
Re: Numbers-The password will not work. by "Denver Dan" denverdan22180
7a
Re: Mountain Lion & GyazMail by "Denver Dan" denverdan22180

Messages

Sun Jul 29, 2012 12:43 pm (PDT) . Posted by:

"Ardell Faul" computer_monitor_service_company

Thank you both for your advice. I have 3 different sets of OSX
installation discs, and only the OSX 10.5.4 Leopard disk gives me
anything at all, which is the black screen with writing on it. The
other 3, one a DVD for OSX Tiger, and 2 sets of CDs for earlier
versions, do nothing at all. I hold down the C key for a long time, and
finally the apple appears and it tries to boot from the hard drive.
Then the message appears telling me to hold down the power button and
reboot the machine.

I am coming to the conclusion that this problem is indeed a defective
logic board.

By the way, the optical drive reads the DVD and CDs just fine when I
boot up with the old hard drive and insert them while the system is
running, so I am fairly certain the optical drive is OK.

Ardell Faul
Computer Monitor Service Inc.
Ardell's Laptop and PC Repair
10816 E. Mission Ave.,
Spokane Valley, Wa. 99206
ardell@icehouse.net
509-891-5188

On 7/29/2012 12:30 PM, Jim Saklad wrote:
>
> >> Booting from the OSX 10.5.4 install disk was one of the first
> things I tried, but when it finally boots from the DVD all it gives me
> is a black screen with a page of "DOS" type writing on it, not the
> installation screen. I have never seen this before and have not been
> able to get past it. My only thought is that maybe because the hard
> drive has issues it is not allowing an installation to take place, but
> this is new to me.
>
> If only the hard drive had issues, this method should fully and
> normally boot (albeit slowly, since it's from the DVD), and when you
> go to install the OS, it would tell you that it couldn't find a
> suitable destination drive.
>
> >> I plan on putting the new hard drive in the unit and seeing if I
> can then boot with the install DVD later today. If I can, I will
> install the operating system and use that installation to try to
> repair the old hard drive, since I do not have another Mac in the shop
> right now.
> >
> > Booting from the DVD means you're not using the internal hard-drive,
> so I suspect the problem is elsewhere, either firmware or the main
> logic board.
> > Any luck with Target Mode (just keep the T key held down during
> startup)?
> > Otto
>
> Two tricks for dealing with "upstream of the drive" problems:
> 1. Reset the PRAM (boot with <control><option><p><r> all held down.
> 2. Reset the SMC:
> <http://support.apple.com/kb/HT3964?viewlocale=en_US&locale=en_US>
>
> The problem may be so basic that these have no effect (e.g., sick
> logic board), but they certainly can't hurt.
>
> --
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Jim Saklad mailto:jimdoc@me.com <mailto:jimdoc%40me.com>
>
>

[Non-text portions of this message have been removed]

Sun Jul 29, 2012 4:29 pm (PDT) . Posted by:

"James Robertson" jamesrob328i


On Jul 27, 2012, at 10:10 AM, Jim Saklad wrote:

> MY first thought would be to shut everything down and restar the computer with the <shift> key held down. A Safe Boot. Then restart normally and see if it's still screwy.
>
> Then, if it is, try Disk Utility / Verify Disk.
>
> If that finds a corrupt directory structure, there are a few options, depending on what other utility software you own.

I've tried a few things to correct the oddity on my wife's computer. Disk Utility found no errors on her boot drive. DiskWarrior 4.4 found a few flags set incorrectly, but when I replaced her directory with a rebuilt directory, there was still an "Applications" Folder insider her "Applications" folder. I have uploaded a screenshot as "Recursive App Folder.png" to the group's file section; it illustrates the problem. Using Column View, at the far left is the "Applications" icon in the "Favorites" column, with its distinct Graphic to the left of its name. In the first column to the right are current versions of apps, plus another "Applications" folder (no graphic on the folder image). Next column right is an "Applications" alias (that DOES have the graphic on the folder icon, as well as many older apps not in the top level folder, as well as apps that have versions older than the apps in the folder one level up.

Next column to the right the list of current apps is repeated and there's another "real" "Applications" folder (again, no graphic on the folder image). Every time I create a new column by clicking on the most extreme right "Applications" folder or alias, the pattern continues.

I'm thinking now that at some point, an install in place of an updated version of Mac OS must somehow have left the previous "Applications" folder in place inside the new applications folder.

Another tidbit: if I do a Spotlight Search, typing the filename of any of the apps that are present in older and newer versions, the newer version is listed as being in "CLR MacBook Pro Lion" (the volume name); the older version is listed as being in "Applications". Doing a Spotlight Search by App name on a Mac that doesn't have the odd nested folders shows applications listed by the volume name, not in "Applications".

So, I'm thinking that I could just move the nested "Applications" folder to the desktop and reboot and see what happens. Anyone have better ideas?

--
Jim Robertson

Mac Pro (Early 2008, Dual 2.8 Quad Core Xeons, 6 GB RAM
OS X 10.7.4)
MacBook Pro (15 inch Early 2011, 2 Ghz Quad Core i7, 8 GB RAM
OS X 10.7.4)
iPad2 (16 GB ATT
iOS 5.1.1)
iPhone 4s (16 GB ATT
iOS 5.1.1)

Sun Jul 29, 2012 5:57 pm (PDT) . Posted by:

"HAL9000" jrswebhome

Isn't that only an Alias of the Mail Application folder? Just delete it. You won't delete any contents deleting an Alias. jr

--- In macsupportcentral@yahoogroups.com, James Robertson <jamesrob@...> wrote:
>
>
> On Jul 27, 2012, at 10:10 AM, Jim Saklad wrote:
>
> > MY first thought would be to shut everything down and restar the computer with the <shift> key held down. A Safe Boot. Then restart normally and see if it's still screwy.
> >
> > Then, if it is, try Disk Utility / Verify Disk.
> >
> > If that finds a corrupt directory structure, there are a few options, depending on what other utility software you own.
>
> I've tried a few things to correct the oddity on my wife's computer. Disk Utility found no errors on her boot drive. DiskWarrior 4.4 found a few flags set incorrectly, but when I replaced her directory with a rebuilt directory, there was still an "Applications" Folder insider her "Applications" folder. I have uploaded a screenshot as "Recursive App Folder.png" to the group's file section; it illustrates the problem. Using Column View, at the far left is the "Applications" icon in the "Favorites" column, with its distinct Graphic to the left of its name. In the first column to the right are current versions of apps, plus another "Applications" folder (no graphic on the folder image). Next column right is an "Applications" alias (that DOES have the graphic on the folder icon, as well as many older apps not in the top level folder, as well as apps that have versions older than the apps in the folder one level up.
>
> Next column to the right the list of current apps is repeated and there's another "real" "Applications" folder (again, no graphic on the folder image). Every time I create a new column by clicking on the most extreme right "Applications" folder or alias, the pattern continues.
>
> I'm thinking now that at some point, an install in place of an updated version of Mac OS must somehow have left the previous "Applications" folder in place inside the new applications folder.
>
> Another tidbit: if I do a Spotlight Search, typing the filename of any of the apps that are present in older and newer versions, the newer version is listed as being in "CLR MacBook Pro Lion" (the volume name); the older version is listed as being in "Applications". Doing a Spotlight Search by App name on a Mac that doesn't have the odd nested folders shows applications listed by the volume name, not in "Applications".
>
> So, I'm thinking that I could just move the nested "Applications" folder to the desktop and reboot and see what happens. Anyone have better ideas?
>
> --
> Jim Robertson
>
> Mac Pro (Early 2008, Dual 2.8 Quad Core Xeons, 6 GB RAM
> OS X 10.7.4)
> MacBook Pro (15 inch Early 2011, 2 Ghz Quad Core i7, 8 GB RAM
> OS X 10.7.4)
> iPad2 (16 GB ATT
> iOS 5.1.1)
> iPhone 4s (16 GB ATT
> iOS 5.1.1)
>

Sun Jul 29, 2012 5:59 pm (PDT) . Posted by:

"HAL9000" jrswebhome

Isn't that only an Alias of an Application folder? You can delete an Alias and no content will be deleted, just the Alias.

--- In macsupportcentral@yahoogroups.com, James Robertson <jamesrob@...> wrote:
>
>
> On Jul 27, 2012, at 10:10 AM, Jim Saklad wrote:
>
> > MY first thought would be to shut everything down and restar the computer with the <shift> key held down. A Safe Boot. Then restart normally and see if it's still screwy.
> >
> > Then, if it is, try Disk Utility / Verify Disk.
> >
> > If that finds a corrupt directory structure, there are a few options, depending on what other utility software you own.
>
> I've tried a few things to correct the oddity on my wife's computer. Disk Utility found no errors on her boot drive. DiskWarrior 4.4 found a few flags set incorrectly, but when I replaced her directory with a rebuilt directory, there was still an "Applications" Folder insider her "Applications" folder. I have uploaded a screenshot as "Recursive App Folder.png" to the group's file section; it illustrates the problem. Using Column View, at the far left is the "Applications" icon in the "Favorites" column, with its distinct Graphic to the left of its name. In the first column to the right are current versions of apps, plus another "Applications" folder (no graphic on the folder image). Next column right is an "Applications" alias (that DOES have the graphic on the folder icon, as well as many older apps not in the top level folder, as well as apps that have versions older than the apps in the folder one level up.
>
> Next column to the right the list of current apps is repeated and there's another "real" "Applications" folder (again, no graphic on the folder image). Every time I create a new column by clicking on the most extreme right "Applications" folder or alias, the pattern continues.
>
> I'm thinking now that at some point, an install in place of an updated version of Mac OS must somehow have left the previous "Applications" folder in place inside the new applications folder.
>
> Another tidbit: if I do a Spotlight Search, typing the filename of any of the apps that are present in older and newer versions, the newer version is listed as being in "CLR MacBook Pro Lion" (the volume name); the older version is listed as being in "Applications". Doing a Spotlight Search by App name on a Mac that doesn't have the odd nested folders shows applications listed by the volume name, not in "Applications".
>
> So, I'm thinking that I could just move the nested "Applications" folder to the desktop and reboot and see what happens. Anyone have better ideas?
>
> --
> Jim Robertson
>
> Mac Pro (Early 2008, Dual 2.8 Quad Core Xeons, 6 GB RAM
> OS X 10.7.4)
> MacBook Pro (15 inch Early 2011, 2 Ghz Quad Core i7, 8 GB RAM
> OS X 10.7.4)
> iPad2 (16 GB ATT
> iOS 5.1.1)
> iPhone 4s (16 GB ATT
> iOS 5.1.1)
>

Sun Jul 29, 2012 8:35 pm (PDT) . Posted by:

"James Robertson" jamesrob328i


On Jul 29, 2012, at 5:58 PM, "HAL9000" <jrswebhome@yahoo.com> wrote:

> Isn't that only an Alias of an Application folder?

No, because the contents of the first "nested" Application folder are not exactly the same as the one above it in the hierarchy. When I've tried dragging the alias to the Desktop, it's immediately replicated in its prior position.

--
Jim Robertson

Sun Jul 29, 2012 5:14 pm (PDT) . Posted by:

"us2forever" rksangelkayann

Thank you for the information, just what I wanted to know. I was wondering if I scan and clean with "Cleanmymac" would I keep the caches down to a good level or do I need to go to the Systems file to clean them properly?

Thanks again,

Kay
MacBook Air
Mac OS X 10.8
1.8 GHz Intel Core i7
4GB 1333 Mhz DDR3
MacBook Pro 1.1
Mac OS X 10.6.8
1.83 GHz Intel Core Duo
1 GB 667 MHz DDR2 SDRAM
MacBook
Mac OS X 10.6.7
2GHz Intel Core 2 Duo
3 GB 667 MHz DDR2 SDRAM

On Jul 29, 2012, at 10:41 AM, paul smith <kullervo@nycap.rr.com> wrote:

*All* cache files are deletable. They get recreated if/when needed.
--
PSmith
MacBook Pro, 2.4GHz Intel Core 2 Duo, 4 GB DDR2 SDRAM, OS 10.8 iPhone 4S 64 GB, iOS 5.1.1

On Jul 29, 2012, at 1:36 PM, us2forever <us2forever@frontiernet.net> wrote:

> I would like to know how to empty my cache. They mention the "system file" but there are a few caches in there and I don't want to delete the wrong files.

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

Sun Jul 29, 2012 6:02 pm (PDT) . Posted by:

"HAL9000" jrswebhome

Stop! Do not download and use CleanMyMac. Download Onyx. It is free and will do the same.

--- In macsupportcentral@yahoogroups.com, us2forever <us2forever@...> wrote:
>
> Thank you for the information, just what I wanted to know. I was wondering if I scan and clean with "Cleanmymac" would I keep the caches down to a good level or do I need to go to the Systems file to clean them properly?
>
> Thanks again,
>
> Kay
> MacBook Air
> Mac OS X 10.8
> 1.8 GHz Intel Core i7
> 4GB 1333 Mhz DDR3
> MacBook Pro 1.1
> Mac OS X 10.6.8
> 1.83 GHz Intel Core Duo
> 1 GB 667 MHz DDR2 SDRAM
> MacBook
> Mac OS X 10.6.7
> 2GHz Intel Core 2 Duo
> 3 GB 667 MHz DDR2 SDRAM
>
>
> On Jul 29, 2012, at 10:41 AM, paul smith <kullervo@...> wrote:
>
> *All* cache files are deletable. They get recreated if/when needed.
> --
> PSmith
> MacBook Pro, 2.4GHz Intel Core 2 Duo, 4 GB DDR2 SDRAM, OS 10.8 iPhone 4S 64 GB, iOS 5.1.1
>
> On Jul 29, 2012, at 1:36 PM, us2forever <us2forever@...> wrote:
>
> > I would like to know how to empty my cache. They mention the "system file" but there are a few caches in there and I don't want to delete the wrong files.
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
> [Non-text portions of this message have been removed]
>

Sun Jul 29, 2012 7:48 pm (PDT) . Posted by:

"paul smith" waldonny

Agreed! Onyx is a much better choice.
--
PSmith
MacBook Pro, 2.4GHz Intel Core 2 Duo, 4 GB DDR2 SDRAM, OS 10.8 iPhone 4S 64 GB, iOS 5.1.1

On Jul 29, 2012, at 9:02 PM, HAL9000 <jrswebhome@yahoo.com> wrote:

> Stop! Do not download and use CleanMyMac. Download Onyx. It is free and will do the same.

[Non-text portions of this message have been removed]

Sun Jul 29, 2012 6:17 pm (PDT) . Posted by:

"Denver Dan" denverdan22180

Howdy.

I have a first generation MacPro which doesn't qualify for Mountain
Lion install.

However, there is now information going about, and some articles, that
upgrading the video card in a MacPro may <possibly> make it qualify and
allow for the installation of Mac OS X 10.8 Mountain Lion.

Here's one article from MNN:

<http://www.macnn.com/articles/12/07/12/graphic.chipsets.limits.some.fairly.recent.models/>

And here's one sentence from this article;

"As a rule of thumb, if a user's machine is using an Nvidia GeForce
9400M or better, it is likely to work with Mountain Lion."

I intend to do some more research on this and would get a newer video
card if it would allow for Mountain Lion to be installed.

I think that the MacPros seem to have some problems with video cards
becoming defective. I've had this experience with a 2nd and faster
video card that became defective and have know several other MacPro
tower owners with similar experiences.

Denver Dan

Sun Jul 29, 2012 6:54 pm (PDT) . Posted by:

"bill wisse" billwisse

---------- Forwarded message ----------
From: bill wisse <paulinemobill@gmail.com>
Date: Mon, Jul 30, 2012 at 11:53 AM
Subject: Re: [macsupport] Cannot open files and pdf's anymore
To: Bill Wisse <wisse@iinet.net.au>

Hi Otto

Yes , I meant double click.
However, it is solved now. Apparently when I upgraded to ML the
double-click speed was changed to fast.
I found out that when I clicked 8 or 10 times very fast the file would open.
Changed the double-click speed back to what it was before and everything is
OK now.

Bill W

On Mon, Jul 30, 2012 at 11:46 AM, Bill Wisse <wisse@iinet.net.au> wrote:

>
>
> Begin forwarded message:
>
> *From: *Otto Nikolaus <otto.nikolaus@googlemail.com>
> *Subject: **Re: [macsupport] Cannot open files and pdf's anymore*
> *Date: *29 July 2012 8:52:22 PM AEST
> *To: *macsupportcentral@yahoogroups.com
> *Reply-To: *macsupportcentral@yahoogroups.com
>
>
>
> You say "click"; do you mean "double-click"?
>
> Otto
>
> On 29 July 2012 07:14, billwisse <wisse@iinet.com.au> wrote:
>
> >
> > Thanks for replying.
> >
> > There's nothing wrong with the mouse because when I use this mouse on my
> > Windows ( Parallels) it works the same as before. Also I'm not only using
> > the mouse but also the trackpad.
> >
> > And i just discovered that in iTunes , when clicking on a song, nothing
> > happens. I have to right click and choose 'play".
> >
>
> [Non-text portions of this message have been removed]
>
>
>
>
> Greetings from Bill
>
> Ph: (02)-4332 7742
> Mob: 0426 264 142
>
>
>
>
>
>
>
>
>
>
>
>
>
>

[Non-text portions of this message have been removed]

Sun Jul 29, 2012 7:51 pm (PDT) . Posted by:

"Frank T" frankt192

After putting in a password and having it work I have had the password not work at all.

Anyone have this problem?

Sun Jul 29, 2012 8:22 pm (PDT) . Posted by:

"Jim Saklad" jimdoc01

> After putting in a password and having it work I have had the password not work at all.
>
> Anyone have this problem?

I have never been asked for a password when using Numbers.

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com

Sun Jul 29, 2012 8:31 pm (PDT) . Posted by:

"Denver Dan" denverdan22180

Howdy

You wouldn't be asked for a password when opening a Numbers document unless you had used the password feature to make it a secure document.

I haven't had a password problem with numbers. However, I've only experimented with the feature. Could it be an issue related to moving the document to a different computer? Or some kind of Auto Save problem? I'm a bit nervous about Auto Save in any case.

[|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|]

iSent from iDan's iPad

On Jul 29, 2012, at 11:22 PM, Jim Saklad <jimdoc@me.com> wrote:

>> After putting in a password and having it work I have had the password not work at all.
>>
>> Anyone have this problem?
>
> I have never been asked for a password when using Numbers.
>
> --
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Jim Saklad mailto:jimdoc@me.com
>
>
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>

Sun Jul 29, 2012 9:18 pm (PDT) . Posted by:

"Frank T" frankt192

I did set up a password and it did work,once.

Tried several times with negative results, simply opened without putting in the password.

Thanks.

--- In macsupportcentral@yahoogroups.com, Denver Dan <denver.dan@...> wrote:
>
> Howdy
>
> You wouldn't be asked for a password when opening a Numbers document unless you had used the password feature to make it a secure document.
>
> I haven't had a password problem with numbers. However, I've only experimented with the feature. Could it be an issue related to moving the document to a different computer? Or some kind of Auto Save problem? I'm a bit nervous about Auto Save in any case.
>
>
> [|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|][|]
>
> iSent from iDan's iPad
>
> On Jul 29, 2012, at 11:22 PM, Jim Saklad <jimdoc@...> wrote:
>
> >> After putting in a password and having it work I have had the password not work at all.
> >>
> >> Anyone have this problem?
> >
> > I have never been asked for a password when using Numbers.
> >
> > --
> > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> > Jim Saklad mailto:jimdoc@...
> >
> >
> >
> > ------------------------------------
> >
> > Group FAQ:
> > <http://www.macsupportcentral.com/policies/>
> >
> > Yahoo! Groups Links
> >
> >
> >
>

Sun Jul 29, 2012 8:25 pm (PDT) . Posted by:

"Denver Dan" denverdan22180

Howdy.

Try <http://gyazsquare.com/gyazmail/>

Before buying GyazMail check it out carefully. I use it for the good filters/rules, reliability, and because it doesn't keep mail in a big database but in separate folders.

But note that it can't compose messages in HTML format (but can display incoming messages in HTML), and lacks some of the good features found in Apple's Mail program.

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iSent from iDan's iPad

On Jul 29, 2012, at 11:26 AM, Jeannie <nikonjeannie@gmail.com> wrote:

> Hi Dan,
> I tried to find their site to see what it is all about and if I would like
> to use it, but the links given all have a 403 error code. Do you have a
> good link for them?
>
> Jeannie
>
> On Sat, Jul 28, 2012 at 12:28 PM, Denver Dan <denver.dan@verizon.net> wrote:
>
>> Howdy.
>>
>> Some group members use GyazMail (I do) and the GyazMail people have
>> just released version 1.5.14 which has the Gatekeeper feature
>> incorporated for use with Mac OS X 10.8 Mountain Lion.
>>
>> Denver Dan
>>
>>
>> ------------------------------------
>>
>> Group FAQ:
>> <http://www.macsupportcentral.com/policies/>
>>
>> Yahoo! Groups Links
>>
>>
>>
>>
>
>
> --
> Jeannie
> View my images :
> http://www.pbase.com/nikonjeannie
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>

GROUP FOOTER MESSAGE