10/05/2012

[macsupport] Digest Number 9155

13 New Messages

Digest #9155
1a
Re: upgrade OS or new computer? by "paul smith" waldonny
2a
2b
2d
Re: Problem with WD My Studio 2 TB Desktop Drives by "Randy B. Singer" randybrucesinger
2e
Re: Problem with WD My Studio 2 TB Desktop Drives by "Randy B. Singer" randybrucesinger
3
Thunderbolt Docking Stations by "Denver Dan" denverdan22180
4b
5a
Re: Syncing Mail - from a Newbie by "Daly Jessup" dalyjessup
6
Disk space question by "Kimmy" kim_soo_kim
7a
Re: upgrade or not lion by "Doug Yelmen" dougyelmen

Messages

Thu Oct 4, 2012 9:55 am (PDT) . Posted by:

"paul smith" waldonny

My early 2008 MacBook Pro is running OS 10.8.2 very nicely indeed.
--
PSmith
MacBook Pro, 2.4GHz Intel Core 2 Duo, 4 GB DDR2 SDRAM, OS 10.8.2 iPhone 4S 64 GB, iOS 6.0

On Oct 4, 2012, at 11:07 AM, ennisart <john@john-ennis.com> wrote:

> I have a 2008 iMac 2.8 GHz Intel Core 2 Duo still running the original OS 10.5.8
>
> I am wondering of it is worth upgrading the OS or is the hardware not up to the task.

[Non-text portions of this message have been removed]

Thu Oct 4, 2012 9:57 am (PDT) . Posted by:

"Nick Andriash" andriash2005


On 2012-10-04, at 1:54 AM, "Randy B. Singer" <randy@macattorney.com> wrote:

> I recommend that you e-mail Drew and tell him what's happening, and ask him what he thinks. You can tell him that I referred you. Please let us know what he has to say.

Ok, I will do that Randy. BTW, what do you think about Glyph Drives... specifically this one:

http://www.glyphtech.com/products/gpt50/#/images/products/gpt50-gallery-33smaller.jpg

--
 Nick Andriash 
andriash@telus.net
17" MacBook Pro, 2.3GHz Intel Core i7, Memory 16 GB, OS X 10.8.2
AMD Radeon HD 6750M 1024 MB
iPad2 WiFi & 3G, 64GB
iPhone4S 32GB

[Non-text portions of this message have been removed]

Thu Oct 4, 2012 1:09 pm (PDT) . Posted by:

"Nick Andriash" andriash2005


On 2012-10-04, at 1:54 AM, Randy B. Singer <randy@macattorney.com> wrote:

> I recommend that you e-mail Drew and tell him what's happening, and ask him what he thinks.

> You can tell him that I referred you. Please let us know what he has to say.

Well, I had a nice long phone discussion with Drew Jannsen, President of DriveRescue Inc. in Baltimore, Maryland (he said to say hello by the way). Drew commented that it was his experience that these Western Digital My Studio desktop drives are the ONLY drives that use a small circuit board inside the drive enclosure, and that these circuit boards are the reason there are so many drive failures.

For instance, turns out that when you purchase a My Studio drive and first plug it in, it will tell you that is has already been formatted for a Mac...when in fact it has not been formatted at all. If you plug the very same drive into a Windows machine, it will tell you the drive is already formatted for Windows, when, again, it has not been formatted at all. No problem is noted, until you need to recover data, in which case you are then told that the data cannot be recovered because the drive has NOT been formatted.

With respect to these circuit boards, the board itself is susceptible to electrical interference, resulting in the sudden un-mounting of the drive, and subsequent catastrophic loss of data. That is exactly what happened to me. Once you "reset" the drive by disconnecting and re-connecting...thereby resetting the circuit board, then the drive will appear to work correctly for a while, until the next electrical hiccup. Again, that is exactly what happened to me. He went on to say that my intuition of not being able to trust these drives any more, was well founded. When asked, Drew agreed that the Glyph drives are so much better constructed, have no such circuit board within the drive casing, and have a very low failure rate.

All in all, a very much appreciated discussion with Drew, so thank you Randy for recommending that I contact him. I was surprised to get a phone call from him...literally within minutes of writing him. :o)

Thanks again Randy for your help. I've ordered a new Glyph GPT50 2TB External Hard Drive. Expensive yes, but worth it for the peace of mind a trustworthy backup drive can bring.

--
 Nick Andriash 
andriash@telus.net
17" MacBook Pro, 2.3GHz Intel Core i7, Memory 16 GB, OS X 10.8.2
AMD Radeon HD 6750M 1024 MB
iPad2 WiFi & 3G, 64GB
iPhone4S 32GB

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Thu Oct 4, 2012 4:56 pm (PDT) . Posted by:

"Otto Nikolaus" nikyzf

On 4 October 2012 21:09, Nick Andriash <medic65@telus.net> wrote:

> Well, I had a nice long phone discussion with Drew Jannsen, President of
> DriveRescue Inc. in Baltimore, Maryland (he said to say hello by the way).
> Drew commented that it was his experience that these Western Digital My
> Studio desktop drives are the ONLY drives that use a small circuit board
> inside the drive enclosure, and that these circuit boards are the reason
> there are so many drive failures.
>
> For instance, turns out that when you purchase a My Studio drive and first
> plug it in, it will tell you that is has already been formatted for a
> Mac...when in fact it has not been formatted at all. If you plug the very
> same drive into a Windows machine, it will tell you the drive is already
> formatted for Windows, when, again, it has not been formatted at all. No
> problem is noted, until you need to recover data, in which case you are
> then told that the data cannot be recovered because the drive has NOT been
> formatted.
>
> With respect to these circuit boards, the board itself is susceptible to
> electrical interference, resulting in the sudden un-mounting of the drive,
> and subsequent catastrophic loss of data. That is exactly what happened to
> me. Once you "reset" the drive by disconnecting and re-connecting...thereby
> resetting the circuit board, then the drive will appear to work correctly
> for a while, until the next electrical hiccup. Again, that is exactly what
> happened to me. He went on to say that my intuition of not being able to
> trust these drives any more, was well founded. When asked, Drew agreed that
> the Glyph drives are so much better constructed, have no such circuit board
> within the drive casing, and have a very low failure rate.
>
> All in all, a very much appreciated discussion with Drew, so thank you
> Randy for recommending that I contact him. I was surprised to get a phone
> call from him...literally within minutes of writing him. :o)
>
> Thanks again Randy for your help. I've ordered a new Glyph GPT50 2TB
> External Hard Drive. Expensive yes, but worth it for the peace of mind a
> trustworthy backup drive can bring.
>
> So, does the actual drive contain your backups or not? Again, I suggest
getting an enclosure or dock, moving the drive itself to that, and seeing
what can be accessed.

As I've said many times before, backups are worthless unless you
periodically check that 1) they are actually happening when you expect, and
2) you can access and restore from them.

Otto

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Thu Oct 4, 2012 6:14 pm (PDT) . Posted by:

"Randy B. Singer" randybrucesinger


On Oct 4, 2012, at 9:57 AM, Nick Andriash wrote:

> Ok, I will do that Randy. BTW, what do you think about Glyph Drives

Currently I recommend them almost exclusively. They have excellent reliability, build quality and warranty (including data recovery!) for a reasonable price. It's hard to find that entire combination elsewhere.

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance
http://www.macattorney.com/ts.html
___________________________________________

[Non-text portions of this message have been removed]

Thu Oct 4, 2012 6:20 pm (PDT) . Posted by:

"Randy B. Singer" randybrucesinger


On Oct 4, 2012, at 1:09 PM, Nick Andriash wrote:

> For instance, turns out that when you purchase a My Studio drive and first plug it in, it will tell you that is has already been formatted for a Mac...when in fact it has not been formatted at all. If you plug the very same drive into a Windows machine, it will tell you the drive is already formatted for Windows, when, again, it has not been formatted at all. No problem is noted, until you need to recover data, in which case you are then told that the data cannot be recovered because the drive has NOT been formatted.

I don't think that you can use a hard drive at all unless it has been formatted in one way or another. So I think that you may have misunderstood what Drew was saying.

However, thanks for getting back and telling us what Drew had to say. He's a great guy, isn't he?

For folks' future reference, if (G_d forbid) you are ever in the situation where you need to have the data on your failed hard drive recovered, Drive Rescue is the place to go. They aren't inexpensive (no data recovery service is), but they will be quite a bit more reasonable than anyplace else.

Drive Rescue, Inc.
Mac Data Recovery & Forensics
http://www.driverescue.net

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance
http://www.macattorney.com/ts.html
___________________________________________

[Non-text portions of this message have been removed]

Thu Oct 4, 2012 5:07 pm (PDT) . Posted by:

"Banksia" banksia02

Unfortunately I can't use the Time Machine backup as the external drive had to be reformatted and the backups started from scratch around the time that this All my Files error occurred. And I'm unsure if it was before or after the files were moved to the trash. I've been talking on the phone with Apple and last night we think that we have a solution that works by dragging bunches of trashed files (putting in password) carefully into a new Finder window. The All my Files highlights but they copy into Documents - but upon close inspection they also go into All my Files although they don't appear to do so. This seems quite complicated and I haven't yet completed the process. I just hope it really works and the files go back where they belong - mainly iPhoto which has lots of blanks at the moment.

Ruth from Australia
banksia@netspeed.com.au

Fri Oct 5, 2012 3:51 am (PDT) . Posted by:

"Otto Nikolaus" nikyzf

I know this won't help you now but it's something to consider for the
future: consider a second backup, independent of TM, on a separate drive.
Use CCC or SD to create, and then update at least once a month, a full
bootable clone.

Otto

On 5 October 2012 01:07, Banksia <banksia@netspeed.com.au> wrote:

> Unfortunately I can't use the Time Machine backup as the external drive
> had to be reformatted and the backups started from scratch around the time
> that this All my Files error occurred. And I'm unsure if it was before or
> after the files were moved to the trash. I've been talking on the phone
> with Apple and last night we think that we have a solution that works by
> dragging bunches of trashed files (putting in password) carefully into a
> new Finder window. The All my Files highlights but they copy into
> Documents - but upon close inspection they also go into All my Files
> although they don't appear to do so. This seems quite complicated and I
> haven't yet completed the process. I just hope it really works and the
> files go back where they belong - mainly iPhoto which has lots of blanks at
> the moment.
>

[Non-text portions of this message have been removed]

Thu Oct 4, 2012 5:14 pm (PDT) . Posted by:

"Daly Jessup" dalyjessup

Or could you not set Gail to get your POP mail? Does Gmail only get IMAP email? Or I would think you could set a rule to forward all your Shaw mail to Gmail, which would then make it available as IMAP? No?

Daly

On Oct 4, 2012, at 7:40 AM, Jurgen Richter wrote:

> Thanks for the help. Sadly Shaw is stuck in Pop format which is very
> frustrating.
>
> I didn't think I could sync the accounts but I thought I would ask. I
> think I can sync GMail though
>
>
> ===
>
>
> If you can sync through gmail, why not have your Shaw POP mail forward
> directly to the IMAP account that you can sync? unless Shaw does not
> give you that option.
> I'm with Bell in Ontario, and I forward all my sympatico mail, which is
> set up for POP, to another web based account. Once forwarded to an IMAP
> address, all your devices will show the current synced status of your
> mail until refreshed, meaning mail that is new or deleted will only show
> up on any of your devices when you refresh or resync them. Your refresh
> cycle may be every 5 minutes or longer, depending on your settings.
>
> hth
>
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>

Thu Oct 4, 2012 6:09 pm (PDT) . Posted by:

"Kimmy" kim_soo_kim

Hi,

I have a question re disk space. I have an iMac (Spring 2011) with a 2 TB
HDD. I moved a bunch of video files off the hard drive and when I look at
the disk space in says I have almost 768 GB free. But when I ran disk utility
using command R it tells me I have 350 GB free. Why is this?

Thanks.

Kimmy

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Fri Oct 5, 2012 8:56 am (PDT) . Posted by:

"Doug Yelmen" dougyelmen

you're welcome.
doug
Doug Yelmen
dougyelmen@earthlink.net

I don't paint things. I only paint the difference between things." ~ Henri Matisse

On Oct 3, 2012, at 12:44 PM, yash@aol.com wrote:

> Doug
> thanks for the info ,will do it ,hay its free upgrade for the Mini for 30 days.
> dale
>
>
>
>
>
>
>
> -----Original Message-----
> From: Doug Yelmen <dougyelmen@earthlink.net>
> To: macsupportcentral <macsupportcentral@yahoogroups.com>
> Sent: Wed, Oct 3, 2012 1:02 pm
> Subject: Re: [macsupport] upgrade or not lion
>
>
>
>
>
> i think speed, and some refinements. especially 10.8.2.
> but there are probably a 100 to 200 advantages.
> doug
> Doug Yelmen
> dougyelmen@earthlink.net
>
> I don't paint things. I only paint the difference between things." ~ Henri Matisse
>
> On Oct 3, 2012, at 8:23 AM, yash@aol.com wrote:
>
>> I just bought a Mac Mini with Lion,is it worth the trouble to up grade to Mountain Lion? what do I gain ?
>> thanks
>> dale
>>
>>
>> [Non-text portions of this message have been removed]
>>
>>
>>
>> ------------------------------------
>>
>> Group FAQ:
>> <http://www.macsupportcentral.com/policies/>
>>
>> Yahoo! Groups Links
>>
>>
>>
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>

[Non-text portions of this message have been removed]

Fri Oct 5, 2012 9:05 am (PDT) . Posted by:

"Doug Yelmen" dougyelmen

my sister wants a copy, or an original of my snow leopard disks, so she can update her iTunes for the iPhone her son gave her.
my concern is i will lose one of the five legal iTune "Audible Accounts."
i am not greedy, but what if someone borrows a copy i send her (assuming it can be copied/backed-up, which i think it can), and i eventually
do not have another account for a, say, new mac pro in a few years???

i hope that was clear enough.

doug
Doug Yelmen
dougyelmen@earthlink.net

I don't paint things. I only paint the difference between things." ~ Henri Matisse

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