13 New Messages
Digest #9171
Messages
Thu Oct 11, 2012 10:42 am (PDT) . Posted by:
"Patti A Robertson" parpiano
Yes, I've called back.
I told them exactly what I told you guys, but they insist that I have to talk to an upper level tech support person, but they can't just transfer me to one - they have to call back.
They say they will send an email to me so that I can give times for them to call, but no email arrives.
I'm dealing with people who don't live in the US, whose accents I have trouble understanding over the phone, and who have a script to follow.
It's enormously frustrating.
Patti
On Oct 11, 2012, at 9:42 AM, Michael King <Mking8@gmail.com > wrote:
> All you need to is contact MS tell them what happened give then your old
> number and they will give you a new one. I have had it happen as well and
> that what I did.
> Mike
> On 10/11/12 10:05 AM, "N.A. Nada" <whodo678@comcast.net > wrote:
>
> > Have you tried calling back in on the first number, again?
> >
> > On Oct 11, 2012, at 6:03 AM, Patti A Robertson wrote:
> >
> > Two weeks ago, my new Macbook Pro retina running OS 10.8.2 died. Went to the
> > authorized Apple repair shop and got a new logic board. <snip>
> >
>
> Michael King
> 2.3GHz Quad Core i7 15 inch MacBook Pro (Retina)
>
> [Non-text portions of this message have been removed]
>
>
[Non-text portions of this message have been removed]
I told them exactly what I told you guys, but they insist that I have to talk to an upper level tech support person, but they can't just transfer me to one - they have to call back.
They say they will send an email to me so that I can give times for them to call, but no email arrives.
I'm dealing with people who don't live in the US, whose accents I have trouble understanding over the phone, and who have a script to follow.
It's enormously frustrating.
Patti
On Oct 11, 2012, at 9:42 AM, Michael King <Mking8@gmail.
> All you need to is contact MS tell them what happened give then your old
> number and they will give you a new one. I have had it happen as well and
> that what I did.
> Mike
> On 10/11/12 10:05 AM, "N.A. Nada" <whodo678@comcast.
>
> > Have you tried calling back in on the first number, again?
> >
> > On Oct 11, 2012, at 6:03 AM, Patti A Robertson wrote:
> >
> > Two weeks ago, my new Macbook Pro retina running OS 10.8.2 died. Went to the
> > authorized Apple repair shop and got a new logic board. <snip>
> >
>
> Michael King
> 2.3GHz Quad Core i7 15 inch MacBook Pro (Retina)
>
> [Non-text portions of this message have been removed]
>
>
[Non-text portions of this message have been removed]
Thu Oct 11, 2012 11:08 am (PDT) . Posted by:
"David Brostoff" dcbrostoff
On Oct 11, 2012, at 10:42 , Patti A Robertson <pattiandken@charter.net > wrote:
> Yes, I've called back.
>
> I told them exactly what I told you guys, but they insist that I have to talk to an upper level tech support person, but they can't just transfer me to one - they have to call back.
>
> They say they will send an email to me so that I can give times for them to call, but no email arrives.
You might try the Office for Mac forum, which is frequented by MVPs (Microsoft Most Valuable Professionals--not Microsoft employees but very knowledgeable and helpful):
<http://answers.microsoft.com/en-us/mac >
David
> Yes, I've called back.
>
> I told them exactly what I told you guys, but they insist that I have to talk to an upper level tech support person, but they can't just transfer me to one - they have to call back.
>
> They say they will send an email to me so that I can give times for them to call, but no email arrives.
You might try the Office for Mac forum, which is frequented by MVPs (Microsoft Most Valuable Professionals-
<http://answers.
David
Thu Oct 11, 2012 11:12 am (PDT) . Posted by:
"Barry Austern" barryaus
At 6:03 AM -0700 10/11/12, Patti A Robertson wrote:
>Two weeks ago, my new Macbook Pro retina running
>OS 10.8.2 died. Went to the authorized Apple
>repair shop and got a new logic board.
>
>They had to take all the data off the SSD drive
>when they did the repair and then reinstall it,
>and they told me that they were able to get all
>the Apple software back on but not the
>non-Apple, so I would have to install those
>things myself.
>
>I re-installed my Office for Mac 2008 Home &
>Student edition which has 3 product keys - in
>other words, it may be installed on 3 computers
>- did all the updates, and then tried to open an
>Excel file. Got the following message:l
>
>Your number of installations exceeds the number of installationsŠblah blah.
Same here when I had to get a new hard drive.
Their tech "support" told me I should have
un-installed it first from the old drive. I told
them that that would be impossible since the
drive it was on was bad. Took about a week and
several phone calls, but they did finally give me
a new number to use for the installation.
--
Barry Austern
barryaus@fuse.net
>Two weeks ago, my new Macbook Pro retina running
>OS 10.8.2 died. Went to the authorized Apple
>repair shop and got a new logic board.
>
>They had to take all the data off the SSD drive
>when they did the repair and then reinstall it,
>and they told me that they were able to get all
>the Apple software back on but not the
>non-Apple, so I would have to install those
>things myself.
>
>I re-installed my Office for Mac 2008 Home &
>Student edition which has 3 product keys - in
>other words, it may be installed on 3 computers
>- did all the updates, and then tried to open an
>Excel file. Got the following message:l
>
>Your number of installations exceeds the number of installationsŠ
Same here when I had to get a new hard drive.
Their tech "support" told me I should have
un-installed it first from the old drive. I told
them that that would be impossible since the
drive it was on was bad. Took about a week and
several phone calls, but they did finally give me
a new number to use for the installation.
--
Barry Austern
barryaus@fuse.
Thu Oct 11, 2012 11:41 am (PDT) . Posted by:
"neelie" neeliec2000
--- In macsupportcentral@yahoogroups.com , Otto Nikolaus <otto.nikolaus@...> wrote:
>
> On 11 October 2012 05:51, jayant m <jmurthy@...> wrote:
>
> >
> > Thanks Otto, I should have made myself clearer. Once I accepted that I
> > couldn't stop Mail starting, except perhaps by deleting the App, I decided
> > that I want a backup of all my mails on my own computer anyway. That's why
> > I set up the account.
> >
>
> So, you want those messages downloaded anyway? Is there a problem, then?
>
> Of course, if you simply want to prevent *automatic* downloading, select
> Mail > Preferences > General > Check for new mail > Manually.
>
> Otto
Otto, it's not the downloading of "new" email messages to MAIL from my web-based Yahoo mail. I stopped that long ago via preferences.
My issue...and if I'm understanding jayant correctly we share the same complaint...is that when I click on a "send email" link within a company's website and there is no visible email address that I could copy and paste into a Yahoo mail message, that click automatically opens Apple's MAIL program. That's what I would like to be able to stop from happening.
neelie
>
> On 11 October 2012 05:51, jayant m <jmurthy@...
>
> >
> > Thanks Otto, I should have made myself clearer. Once I accepted that I
> > couldn't stop Mail starting, except perhaps by deleting the App, I decided
> > that I want a backup of all my mails on my own computer anyway. That's why
> > I set up the account.
> >
>
> So, you want those messages downloaded anyway? Is there a problem, then?
>
> Of course, if you simply want to prevent *automatic* downloading, select
> Mail > Preferences > General > Check for new mail > Manually.
>
> Otto
Otto, it's not the downloading of "new" email messages to MAIL from my web-based Yahoo mail. I stopped that long ago via preferences.
My issue...and if I'm understanding jayant correctly we share the same complaint...
neelie
Thu Oct 11, 2012 12:11 pm (PDT) . Posted by:
"Otto Nikolaus" nikyzf
On 11 October 2012 19:41, neelie <neeliec2000@yahoo.com > wrote:
>
> Otto, it's not the downloading of "new" email messages to MAIL from my
> web-based Yahoo mail. I stopped that long ago via preferences.
>
> My issue...and if I'm understanding jayant correctly we share the same
> complaint...is that when I click on a "send email" link within a company's
> website and there is no visible email address that I could copy and paste
> into a Yahoo mail message, that click automatically opens Apple's MAIL
> program. That's what I would like to be able to stop from happening.
>
OK, but in the OP you said
"Then I have to force quit the MAIL program because it wants to start
downloading all my Yahoo mail files."
To achieve what you want, you'll have to stop simply clicking on email
links in webpages and copy the link instead (to paste into Yahoo Mail).
Otto
[Non-text portions of this message have been removed]
>
> Otto, it's not the downloading of "new" email messages to MAIL from my
> web-based Yahoo mail. I stopped that long ago via preferences.
>
> My issue...and if I'm understanding jayant correctly we share the same
> complaint...
> website and there is no visible email address that I could copy and paste
> into a Yahoo mail message, that click automatically opens Apple's MAIL
> program. That's what I would like to be able to stop from happening.
>
OK, but in the OP you said
"Then I have to force quit the MAIL program because it wants to start
downloading all my Yahoo mail files."
To achieve what you want, you'll have to stop simply clicking on email
links in webpages and copy the link instead (to paste into Yahoo Mail).
Otto
[Non-text portions of this message have been removed]
Thu Oct 11, 2012 1:28 pm (PDT) . Posted by:
"ed-reiff" ed-reiff
--- In macsupportcentral@
>
> --- In macsupportcentral@
> >
> > On 11 October 2012 05:51, jayant m <jmurthy@> wrote:
> >
> > >
> > > Thanks Otto, I should have made myself clearer. Once I accepted that I
> > > couldn't stop Mail starting, except perhaps by deleting the App, I decided
> > > that I want a backup of all my mails on my own computer anyway. That's why
> > > I set up the account.
> > >
> >
> > So, you want those messages downloaded anyway? Is there a problem, then?
> >
> > Of course, if you simply want to prevent *automatic* downloading, select
> > Mail > Preferences > General > Check for new mail > Manually.
> >
> > Otto
>
> Otto, it's not the downloading of "new" email messages to MAIL from my web-based Yahoo mail. I stopped that long ago via preferences.
>
> My issue...and if I'm understanding jayant correctly we share the same complaint...
> neelie
>
If it is only occasionally, let mail open, copy the To: address, discard the email, and paste it into Yahoo mail.
Ed
Thu Oct 11, 2012 1:33 pm (PDT) . Posted by:
"Gijzette Strickland" gijzette
Are you using Safari or a different browser?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Gijzette Strickland - Elfin Bears™ -
OOAK Miniature Bears and Friends
http://www.elfinbears.com
http://twitter.com/ElfinBears
"It is astonishing how many thoroughly mature, well-adjusted grown-ups
harbor a teddy bear - which is perhaps why they are thoroughly mature and
well-adjusted." ~~Joseph Lempa.
[Non-text portions of this message have been removed]
~~~~~~~~~~~~
Gijzette Strickland - Elfin Bears™ -
OOAK Miniature Bears and Friends
http://www.elfinbea
http://twitter.
"It is astonishing how many thoroughly mature, well-adjusted grown-ups
harbor a teddy bear - which is perhaps why they are thoroughly mature and
well-adjusted.
[Non-text portions of this message have been removed]
Thu Oct 11, 2012 2:13 pm (PDT) . Posted by:
"Jim Saklad" jimdoc01
>> Of course, if you simply want to prevent *automatic* downloading, select
>> Mail > Preferences > General > Check for new mail > Manually.
>> Otto
>
> Otto, it's not the downloading of "new" email messages to MAIL from my web-based Yahoo mail. I stopped that long ago via preferences.
>
> My issue ... and if I'm understanding jayant correctly we share the same complaint ... is that when I click on a "send email" link within a company's website and there is no visible email address that I could copy and paste into a Yahoo mail message, that click automatically opens Apple's MAIL program.
> neelie
neelie --
Have you tried right-clicking on the "send email" link?
Sometimes it will offer you "copy address" as a choice.
--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com
>> Mail > Preferences > General > Check for new mail > Manually.
>> Otto
>
> Otto, it's not the downloading of "new" email messages to MAIL from my web-based Yahoo mail. I stopped that long ago via preferences.
>
> My issue ... and if I'm understanding jayant correctly we share the same complaint ... is that when I click on a "send email" link within a company's website and there is no visible email address that I could copy and paste into a Yahoo mail message, that click automatically opens Apple's MAIL program.
> neelie
neelie --
Have you tried right-clicking on the "send email" link?
Sometimes it will offer you "copy address" as a choice.
--
~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com
Fri Oct 12, 2012 1:51 am (PDT) . Posted by:
"jayant m" jmurthy
--- In macsupportcentral@
>
> On 11 October 2012 05:51, jayant m <jmurthy@...
>
> >
> > Thanks Otto, I should have made myself clearer. Once I accepted that I
> > couldn't stop Mail starting, except perhaps by deleting the App, I decided
> > that I want a backup of all my mails on my own computer anyway. That's why
> > I set up the account.
> >
>
> So, you want those messages downloaded anyway? Is there a problem, then?
>
> Of course, if you simply want to prevent *automatic* downloading, select
> Mail > Preferences > General > Check for new mail > Manually.
>
> Otto
>
>
> [Non-text portions of this message have been removed]
No, no problem now. I'm using Mail as a backup program. It's not the automatic downloading that I object to, it's the automatic starting.
Jayant
>
Fri Oct 12, 2012 4:45 am (PDT) . Posted by:
"Otto Nikolaus" nikyzf
On 12 October 2012 09:51, jayant m <jmurthy@yahoo.com > wrote:
> No, no problem now. I'm using Mail as a backup program. It's not the
> automatic downloading that I object to, it's the automatic starting.
>
This happens because you click the link. You need to right-click > copy
link instead. Just a change of habit. ;)
Otto
[Non-text portions of this message have been removed]
> No, no problem now. I'm using Mail as a backup program. It's not the
> automatic downloading that I object to, it's the automatic starting.
>
This happens because you click the link. You need to right-click > copy
link instead. Just a change of habit. ;)
Otto
[Non-text portions of this message have been removed]
Fri Oct 12, 2012 7:44 am (PDT) . Posted by:
"Gijzette Strickland" gijzette
> > No, no problem now. I'm using Mail as a backup program. It's not the
> > automatic downloading that I object to, it's the automatic starting.
>
I was having the same problem with Gmail but I found a way in Firefox to
keep that from happening. That's why I asked yesterday which browser you
are using. I'm sure the same settings exist within Safari. There is also an
Applescript that can be run that fixes this.
--Gijzette
[Non-text portions of this message have been removed]
> > automatic downloading that I object to, it's the automatic starting.
>
I was having the same problem with Gmail but I found a way in Firefox to
keep that from happening. That's why I asked yesterday which browser you
are using. I'm sure the same settings exist within Safari. There is also an
Applescript that can be run that fixes this.
--Gijzette
[Non-text portions of this message have been removed]
Fri Oct 12, 2012 6:57 am (PDT) . Posted by:
"James Robertson" jamesrob328i
On Oct 10, 2012, at 3:31 PM, Otto Nikolaus <otto.nikolaus@
> So it *has* moved. Why something so basic is no longer in the
> standard menu escapes me.
Wouldn't clicking "File>Reset Safari" and choosing the right checkboxes accomplish the same thing?
Thanks,
--
Jim Robertson
Fri Oct 12, 2012 8:31 am (PDT) . Posted by:
"Denver Dan" denverdan22180
Howdy.
This is probably off topic but it's a moving and odd thing that I
noticed.
Malala Yousafzai, the 14 year old girl shot in the neck in Pakistan had
a MacBook laptop.
I noticed it in a brief news video about her life before being shot.
It was just an oddly moving touch beyond the horror that made a
personal connection for me.
I hope the girl is in everybody's thoughts to make a recovery.
Denver Dan
This is probably off topic but it's a moving and odd thing that I
noticed.
Malala Yousafzai, the 14 year old girl shot in the neck in Pakistan had
a MacBook laptop.
I noticed it in a brief news video about her life before being shot.
It was just an oddly moving touch beyond the horror that made a
personal connection for me.
I hope the girl is in everybody's thoughts to make a recovery.
Denver Dan
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