2/06/2012

[macsupport] Digest Number 8724

Messages In This Digest (25 Messages)

1a.
Re: "Another device using IP address" From: Tod Hopkins
1b.
Re: "Another device using IP address" From: Nick Andriash
1c.
Re: "Another device using IP address" From: James Robertson
1d.
Re: "Another device using IP address" From: Tod Hopkins
1e.
Re: "Another device using IP address" From: Chris Jones
2.1.
Re: ipad From: luvtoso
2.2.
Re: ipad From: Jim Saklad
3.1.
Re: WiFi From: Nick Andriash
3.2.
WiFi From: Blaine Gordon
3.3.
Re: WiFi From: Tod Hopkins
3.4.
Re: WiFi From: Blaine Gordon
4a.
Re: Missing Entries in iCal From: Nick Andriash
4b.
Re: Missing Entries in iCal From: George Barker
5.
iOS Question From: Harry Flaxman
6a.
Re: attach a file in email From: Oneal Neumann
6b.
Re: attach a file in email From: Jim Saklad
6c.
Re: attach a file in email From: Oneal Neumann
7a.
Re: Word 2004 sudden problem From: Oneal Neumann
7b.
Re: Word 2004 sudden problem From: Jay Abraham
8a.
Re: harddrive thoughts From: Oneal Neumann
8b.
Re: harddrive thoughts From: Jim Saklad
9.
Mail Not logging into remote POP servers From: jenkins blog
10.
Re: Flash upgrade ??? From: Oneal Neumann
11.
Removing apps from Launchpad From: Jay Abraham
12a.
Re: Doing labels in Pages From: Steve B.

Messages

1a.

Re: "Another device using IP address"

Posted by: "Tod Hopkins" hoplist@hillmanncarr.com   todhop

Mon Feb 6, 2012 6:27 am (PST)



In my experience, if you are using DHCP, this will clear itself up automatically. In my LAN, it is most common when systems that have not been online in a while come on. A system holds it's last assigned address and when it comes on the LAN, it checks DHCP. In between coming on line and having a new address assigned by DHCP, you can have a conflict, which generates the message. It doesn't hurt anything. Just generates the message.

My advice is clear the message. If it does not come right back and you don't have an obvious problem, don't bother troubleshooting. The problem will be gone before you start looking.

The easy way to "prevent" this is to assign a range of IPs to the DHCP server static and assign the devices that live on the line static IPs no in that range. They typical way to do this is to "reserve" .01-.50 (or whatever) to static assignments, and set the DHCP range to .75-.100 (or something like that). There's no real rule except that it's generally easier if your fixed devices are first.

Cheers,
tod

>
> One uses a wireless network, one uses an Etherenet network with the
> Time Capsule connected via wireless to the main ATT router.
>
> The computers experiencing the errors are both running Lion 10.7.2.
>
> Anybody know what causes this IP address conflict? Has anyone else
> experienced this error?
>
> Thanks,
> Dave
>
> -=-=-=-
>
> Small business has ATT / 2-Wire (model 2701HG-B) router. Connected
> via Ethernet is a 1TB Time Capsule. The office Macs (2) are connected
> to the router wirelessly.
>
> All too frequently, a message comes up on one of the iMacs (one
> particular one and only that one) that another device on the network
> is using the same IP address. This does not occur when visitors (with
> laptops or iPhones) are on-site.
>
> The router is configured to deliver all IP addresses via DHCP. There
> are no fixed IP addresses.
>
> If it weren't for the fact that visitors with laptops and iPhones
> sometimes want access to this network, I would filter access using
> MAC hardware addresses. But that's not possible.
>
> Suggestions?
>
> Thanks,
> Dave
>

Tod Hopkins
Hillmann & Carr Inc.
todhopkins@hillmanncarr.com

[Non-text portions of this message have been removed]

1b.

Re: "Another device using IP address"

Posted by: "Nick Andriash" medic65@telus.net   andriash2005

Mon Feb 6, 2012 8:32 am (PST)




On 2012-02-05, at 10:11 PM, DaveC wrote:

> Anybody know what causes this IP address conflict? Has anyone else
> experienced this error?

Yes, I've noticed this same error message a number of times, but I cannot for the life of me find this other "device" they mention.

--
 Nick Andriash 
andriash@telus.net
17" MacBook Pro, 2.3GHz Intel Core i7, Memory 8 GB, OS X 10.7.3
iPad2 WiFi & 3G, 64GB
iPhone4S 32GB

[Non-text portions of this message have been removed]

1c.

Re: "Another device using IP address"

Posted by: "James Robertson" jamesrob@sonic.net   jamesrob328i

Mon Feb 6, 2012 9:11 am (PST)




On Feb 6, 2012, at 12:31 AM, Nick Andriash wrote:

> On 2012-02-05, at 10:11 PM, DaveC wrote:
>
> > Anybody know what causes this IP address conflict? Has anyone else
> > experienced this error?
>
> Yes, I've noticed this same error message a number of times, but I cannot for the life of me find this other "device" they mention.

I'd suggest downloading INET from the Mac Apple Store (there's actually a MORE full-featured version that runs under iOS). It will tell you every device on your network. When the conflict message pops up, scan your network.

--
Jim Robertson

[Non-text portions of this message have been removed]

1d.

Re: "Another device using IP address"

Posted by: "Tod Hopkins" hoplist@hillmanncarr.com   todhop

Mon Feb 6, 2012 9:46 am (PST)



What you will likely find is that there is no other device. It will be gone by the time you scan. That's not because it's some kind of ghost, but rather because it's being fixed faster than you can search for it.

tod

On Feb 6, 2012, at 12:11 PM, James Robertson wrote:

>
> On Feb 6, 2012, at 12:31 AM, Nick Andriash wrote:
>
> > On 2012-02-05, at 10:11 PM, DaveC wrote:
> >
> > > Anybody know what causes this IP address conflict? Has anyone else
> > > experienced this error?
> >
> > Yes, I've noticed this same error message a number of times, but I cannot for the life of me find this other "device" they mention.
>
> I'd suggest downloading INET from the Mac Apple Store (there's actually a MORE full-featured version that runs under iOS). It will tell you every device on your network. When the conflict message pops up, scan your network.
>
> --
> Jim Robertson
>
> [Non-text portions of this message have been removed]
>
>

Tod Hopkins
Hillmann & Carr Inc.
todhopkins@hillmanncarr.com

[Non-text portions of this message have been removed]

1e.

Re: "Another device using IP address"

Posted by: "Chris Jones" jonesc@hep.phy.cam.ac.uk   bobstermcbob

Mon Feb 6, 2012 9:54 am (PST)



On 06/02/12 14:27, Tod Hopkins wrote:
> In my experience, if you are using DHCP, this will clear itself up automatically. In my LAN, it is most common when systems that have not been online in a while come on. A system holds it's last assigned address and when it comes on the LAN, it checks DHCP. In between coming on line and having a new address assigned by DHCP, you can have a conflict, which generates the message. It doesn't hurt anything. Just generates the message.
>
> My advice is clear the message. If it does not come right back and you don't have an obvious problem, don't bother troubleshooting. The problem will be gone before you start looking.
>
> The easy way to "prevent" this is to assign a range of IPs to the DHCP server static and assign the devices that live on the line static IPs no in that range. They typical way to do this is to "reserve" .01-.50 (or whatever) to static assignments, and set the DHCP range to .75-.100 (or something like that). There's no real rule except that it's generally easier if your fixed devices are first.

Reverting back to static IP configuration is a pain, and there is no
need. Keep all your devices using DHCP as you now are, but most routers
these days provide the means to pin certain IP addresses to certain
MAC(*) addresses. Just pin a unique IP address to the MAC address of
each device you normally connect to your network.

Also, another possible reasons for these sorts of errors is your router
may not have enough address it is allowed to use for DHCP. Normally they
have a certain range, or number, which you can control. Check your settings.

Chris

(*) Note I mean here MAC as in http://en.wikipedia.org/wiki/MAC_address

>
> Cheers,
> tod
>
>>
>> One uses a wireless network, one uses an Etherenet network with the
>> Time Capsule connected via wireless to the main ATT router.
>>
>> The computers experiencing the errors are both running Lion 10.7.2.
>>
>> Anybody know what causes this IP address conflict? Has anyone else
>> experienced this error?
>>
>> Thanks,
>> Dave
>>
>> -=-=-=-
>>
>> Small business has ATT / 2-Wire (model 2701HG-B) router. Connected
>> via Ethernet is a 1TB Time Capsule. The office Macs (2) are connected
>> to the router wirelessly.
>>
>> All too frequently, a message comes up on one of the iMacs (one
>> particular one and only that one) that another device on the network
>> is using the same IP address. This does not occur when visitors (with
>> laptops or iPhones) are on-site.
>>
>> The router is configured to deliver all IP addresses via DHCP. There
>> are no fixed IP addresses.
>>
>> If it weren't for the fact that visitors with laptops and iPhones
>> sometimes want access to this network, I would filter access using
>> MAC hardware addresses. But that's not possible.
>>
>> Suggestions?
>>
>> Thanks,
>> Dave
>>
>
> Tod Hopkins
> Hillmann& Carr Inc.
> todhopkins@hillmanncarr.com
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>

2.1.

Re: ipad

Posted by: "luvtoso" luvtoso@verizon.net   luvtoso@verizon.net

Mon Feb 6, 2012 6:44 am (PST)



I have the first generation of the iPad. I recently update the OS to 5. Since I did the upgrade when I open my video folders I no longer see the icons as photos of the videos. They are simply a white square with what appears to be a TV screen --but just the outline in gray. I sure hope this isn't the way it's suppose to be.
I am running Snow Leopard on my iMac.

Gayle

[Non-text portions of this message have been removed]

2.2.

Re: ipad

Posted by: "Jim Saklad" jimdoc@me.com   jimdoc01

Mon Feb 6, 2012 9:29 am (PST)



> I have the first generation of the iPad. I recently update the OS to 5. Since I did the upgrade when I open my video folders I no longer see the icons as photos of the videos. They are simply a white square with what appears to be a TV screen --but just the outline in gray. I sure hope this isn't the way it's suppose to be.

I have an iPad1 that has been running iOS5 since it became available.

11 of the 13 videos on it -- both short pieces and full-length movies -- show the proper thumbnail image. 2 short pieces only show the blanks.

I don't know why.

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com

[Non-text portions of this message have been removed]

3.1.

Re: WiFi

Posted by: "Nick Andriash" medic65@telus.net   andriash2005

Mon Feb 6, 2012 8:32 am (PST)




On 2012-02-05, at 2:45 PM, Blaine Gordon wrote:

> I have to start the device to get WiFi. I would like to get my emails and texts using WiFi. Is there a way to do this or is that just the way the devices are set up?

Blaine, I would first check the obvious and go to Settings/WiFi and make sure it is turned on, and your preferred WiFi network is chosen. If that is set properly, check your signal strength as perhaps you are losing your WiFi signal if you are on the outer fringe of your coverage.

--
 Nick Andriash 
andriash@telus.net
17" MacBook Pro, 2.3GHz Intel Core i7, Memory 8 GB, OS X 10.7.3
iPad2 WiFi & 3G, 64GB
iPhone4S 32GB

[Non-text portions of this message have been removed]

3.2.

WiFi

Posted by: "Blaine Gordon" blainegordon@ymail.com   blainegordon@ymail.com

Mon Feb 6, 2012 9:31 am (PST)



I answered my own question by calling technical support. When you iPad or iPhone is idling it is in 3G mode to save on battery life. Not sure how that works. When you turn on your gadget to download your emails or texts it switches over to WiFi and they are downloaded that way. I'm all for saving my battery but I don't understand why it prolongs your battery life idling in 3G mode. I don't care as long as the emails and texts are downloaded by WiFi.
Blaine
3.3.

Re: WiFi

Posted by: "Tod Hopkins" hoplist@hillmanncarr.com   todhop

Mon Feb 6, 2012 9:53 am (PST)



Wifi is simply power intensive. Was not designed with low power devices in mind. Cellular can be too if your signal is weak. Searching for a signal is power intensive.

cheers,
tod

On Feb 6, 2012, at 12:31 PM, Blaine Gordon wrote:

> I answered my own question by calling technical support. When you iPad or iPhone is idling it is in 3G mode to save on battery life. Not sure how that works. When you turn on your gadget to download your emails or texts it switches over to WiFi and they are downloaded that way. I'm all for saving my battery but I don't understand why it prolongs your battery life idling in 3G mode. I don't care as long as the emails and texts are downloaded by WiFi.
> Blaine
>
>

Tod Hopkins
Hillmann & Carr Inc.
todhopkins@hillmanncarr.com

[Non-text portions of this message have been removed]

3.4.

Re: WiFi

Posted by: "Blaine Gordon" blainegordon@ymail.com   blainegordon@ymail.com

Mon Feb 6, 2012 10:02 am (PST)



Thanks Tod,
Blaine

Sent from my iPad

On Feb 6, 2012, at 10:53 AM, Tod Hopkins <hoplist@hillmanncarr.com> wrote:

> Wifi is simply power intensive. Was not designed with low power devices in mind. Cellular can be too if your signal is weak. Searching for a signal is power intensive.
>
> cheers,
> tod
>
>
> On Feb 6, 2012, at 12:31 PM, Blaine Gordon wrote:
>
>> I answered my own question by calling technical support. When you iPad or iPhone is idling it is in 3G mode to save on battery life. Not sure how that works. When you turn on your gadget to download your emails or texts it switches over to WiFi and they are downloaded that way. I'm all for saving my battery but I don't understand why it prolongs your battery life idling in 3G mode. I don't care as long as the emails and texts are downloaded by WiFi.
>> Blaine
>>
>>
>
> Tod Hopkins
> Hillmann & Carr Inc.
> todhopkins@hillmanncarr.com
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Group FAQ:
> <http://www.macsupportcentral.com/policies/>
>
> Yahoo! Groups Links
>
>
>

4a.

Re: Missing Entries in iCal

Posted by: "Nick Andriash" medic65@telus.net   andriash2005

Mon Feb 6, 2012 8:32 am (PST)




On 2012-02-05, at 4:02 PM, George Barker wrote:

> (b) Nobody has a fix for it

Although this is not a fix, but a rather impressive alternative to using iCal... it's call BusyCal and can be found here:

www.busymac.com

This program is a much more sophisticated Calendar program and I certainly enjoy using it over iCal.

--
 Nick Andriash 
andriash@telus.net
17" MacBook Pro, 2.3GHz Intel Core i7, Memory 8 GB, OS X 10.7.3
iPad2 WiFi & 3G, 64GB
iPhone4S 32GB

[Non-text portions of this message have been removed]

4b.

Re: Missing Entries in iCal

Posted by: "George Barker" lynxster@ihug.com.au   four46

Mon Feb 6, 2012 5:34 pm (PST)



Hi Tod
At any time over the last ten years using iCal on a daily basis I
would have said exactly the same thing as you. Unfortunately as of
this week I have to say "Yes. Familiar."

I use iCal as a standalone in the sense that is is not linked to Mail
or Address Book, nor is it synched to the Cloud, any other devices or
any other Calendars; subscribed or otherwise. It doesn't have any To
Dos.

I make entries by dragging across the required Time Slot then cmd-i
to complete the details. I notice from your routine below that there
is a cmd-e which is what I should be editing from; and I will use
that approach in the future, though as this is the first time I've
ever lost data in iCal I doubt that would be the problem.

I had already cleared out the p.lists but not the cache, which I'm
reluctant to touch at this point. So far, since my first post, there
don't appeat to have been any further disappearances.

George

>No. Not familiar. That's to say simply that it is possible to have
>an SL installation where this does not happen. [knocking on wood]
>I make many entries per day in multiple calendars. OS10.6.8, fully
>updated. I generally use drag and drop to make entries and cmd-e to
>edit them.
>
>How do you make your entries? There was a serious bug a while back
>where To Do entries made from Mail did not work. I don't commonly
>make calendar entries from mail, but I do sometimes.
>
>Here's a good thread with suggestions for deleting plists, caches,
>and other basic trouble shooting.
>
>http://www.neowin.net/forum/topic/649482-how-can-i-repair-the-ical-database/
>
>Cheers,
> tod
>
>
>
>
>On Feb 5, 2012, at 2:12 AM, George Barker wrote:
>
>> Yesterday I made two new entries in iCal, and I edited two existing entries.
>>
>> Today I went to check the time no one of them and found that the two
>> new entries were missing entirely, and the edited entries, whilst
>> still there, did not contain the edits I had made to them.
>>
>> I have been known to put new entries to the wrong date sometimes, but
>> this was not the case with the missing entries - iCal search came up
>> with nothing when I tried it.
>>
>> iMac running Snow Leopard.
>>
>> Does this sound familiar to anyone?
>>
>> George
>> --
>> ----------------------------------------------------------
>> George Barker
>> ----------------------------------------------------------
>>
>
>Tod Hopkins
>Hillmann & Carr Inc.
>todhopkins@hillmanncarr.com
>
<snip>
--
----------------------------------------------------------
George Barker
----------------------------------------------------------

5.

iOS Question

Posted by: "Harry Flaxman" harry.flaxman@me.com   hflaxman001

Mon Feb 6, 2012 10:46 am (PST)



I just updated my iPod Touch to the latest version of iOS. I have a
computer/iTunes combo listed for wireless sync that is no longer available.

My question is, how do I rid the device of this iTunes device and add
mine aside from a total reset?

TIA

Harry

6a.

Re: attach a file in email

Posted by: "Oneal Neumann" wardell.h.s@gmail.com   newalander

Mon Feb 6, 2012 2:00 pm (PST)




> On 2012 February 5 (at 06:14) Randy B Singer wrote:
>
>> On Feb 5, 2012, at 2:27 AM, titnaw titnaw wrote:
>>
>> I use pages and store pages in my documents, I am trying to attach
>> a file in an email and find difficulty. Any hints on how to do this
>
> I'm assuming that you are using Apple Mail.
>
> There are two ways to do this.
>
> Here is the first. Put the file that you want to attach to an email
> message somewhere where it is easy to access. For instance, drag it
> to the very far right of the desktop. Then size your window(s) in
> Mail so that the far right of the desktop is showing while you are
> composing a new email message in Mail. You can then drag and drop
> your file right into the body of the email message you are
> composing. A copy of that file will be sent as an attachment.
>
> The second way to do this is to create a new email message to
> compose. At the top of the new email window there will be a button
> called 'Attach'. You can click on this, or you can choose File menu
> --> Attach File. Navigate to the file that you want to send as an
> attachment. Click on Choose File. Randy
>

Your first paragraph outlines the easiest way to attach files to an email, Randy. It is my only method. Dragging picture files onto/into an email allows precise placement, which may be advantageous if one wants to highlight one�s text with photos, etcetera.

Your second paragraph is not quite correct. My blank emails do NOT have an Attach button on the toolbar. For that button to be present, I would have had to have added that tool to the bar, a process that (for me) would have been redundant.

Thanx. Oneal

[Non-text portions of this message have been removed]

6b.

Re: attach a file in email

Posted by: "Jim Saklad" jimdoc@me.com   jimdoc01

Mon Feb 6, 2012 2:19 pm (PST)



>> I'm assuming that you are using Apple Mail.
>>
>> Put the file that you want to attach to an email message somewhere where it is easy to access. For instance, drag it to the very far right of the desktop. Then size your window(s) in Mail so that the far right of the desktop is showing while you are composing a new email message in Mail. You can then drag and drop your file right into the body of the email message you are composing. A copy of that file will be sent as an attachment.
>>
>> The second way to do this is to create a new email message to compose. At the top of the new email window there will be a button called 'Attach'. You can click on this, or you can choose File menu --> Attach File. Navigate to the file that you want to send as an attachment. Click on Choose File.
>
> Your first paragraph outlines the easiest way to attach files to an email, Randy. It is my only method.
>
> Your second paragraph is not quite correct. My blank emails do NOT have an Attach button on the toolbar. For that button to be present, I would have had to have added that tool to the bar, a process that (for me) would have been redundant.

The default setup of the current version of Apple Mail includes the Attach button on the toolbar.

If you are using that, and if Attach is NOT there, then you must have previously removed it.

Of course, perhaps you are using an earlier version. No one here is psychic.

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com

[Non-text portions of this message have been removed]

6c.

Re: attach a file in email

Posted by: "Oneal Neumann" wardell.h.s@gmail.com   newalander

Mon Feb 6, 2012 3:36 pm (PST)




> On 2012 February 6 (at 17:18) Jim Saklad wrote:
>
> The default setup of the current version of Apple Mail includes the Attach button on the toolbar.
>
> If you are using that, and if Attach is NOT there, then you must have previously removed it.
>
> Of course, perhaps you are using an earlier version. No one here is psychic. Jim Saklad
>

I thought that you knew all, Jim. � [�:

I�m using Version 4.5 of Mail together with the 10.6.8 OS.

I�ve changed email toolbars a bunch of times and I can�t recall what was original.

Thanx. Oneal

[Non-text portions of this message have been removed]

7a.

Re: Word 2004 sudden problem

Posted by: "Oneal Neumann" wardell.h.s@gmail.com   newalander

Mon Feb 6, 2012 2:00 pm (PST)




> On 2012 February 5 (at 09:58) caribsea@bellsouth.net wrote:
>
> This happened after installing the latest security update from Apple but I don't know that it's related. When I open a new document, Word will not save or save as. If I click on save (the keyboard shortcuts no longer work) it won't do anything and the Quit command and red Close Window button are greyed out. I have to Force Quit to leave the app. Is this a Snow Leopard problem suddenly? The latest Microsoft updates have been installed. Fortunately, Pages will open existing Word docs but I've been using Word for many years and would like to continue but without buying Office 2011. Is the problem with Word or Snow Leopard? Has anyone else experienced the situation? Willi
>

I too have Word 2004, Willi, and I too have experienced keystroke shortcuts that no longer work. This always seems to occur when I open the app. If I leave Word unclosed, which is the case when I�m doing ongoing work on text pieces, then the shortcuts are not erased.

Go here: Word > Tools > Customize > Customize Keyboard. This is also accessible (for me) with F8. Find the section (File, Edit, etc) that you need and recreate your own shortcuts. I find the All Commands section to be the best for it contains everything I want.

Instead you may have to do this: Word > Tools > Customize Toolbars/Menus > Keyboard.

Right now, I am recommanding EditRedo (which was blank) and EditUndo with my personal shortcuts. For EditRedo I choose 'option-return' and command-y'; for EditUndo I choose 'option-delete' and 'command-z'.

The FileSave shortcut never seems to be a problem. Some shortcuts remain and some go.

This may in fact (as you suspect) be a Snow Leopard �I have 10.6.8� problem. I don�t recall that I had this shortcut problem before upgrading (a year-plus ago) to Snow Leopard.

BTW, going to System Preferences > Keyboard > Keyboard Shortcuts does not seem to help with Word. Choosing Application Shortcuts, I have installed numerous shortcuts for Word, some of which do not work when I reopen the app.

I have the following shortcuts that only work AFTER I have used them ONCE by way of the Word menus: 'control-1' (Show All), 'control-2' (Word Count), 'control-3' (Normal), 'control-4' (Page Layout), 'control-5' (Document), 'control-6' (Project Gallery), 'control-7' (Spelling), 'control-8' (Properties), 'control-9' (Save As), 'control-0' (Print Preview). These I have entered in Application Shortcuts as above.

The Show All shortcut hardly ever works because Word stupidly has (most times) TWO commands controlled by Show All. It always exists in the Word Menu and it sometimes exists in the Word > View menu. When both show up, then the Word-menu one is paled.

That�s the way it be with me, Willi. I just live with it. Hopefully these minor idiosyncrasies will disappear when I do Lion. Oneal

[Non-text portions of this message have been removed]

7b.

Re: Word 2004 sudden problem

Posted by: "Jay Abraham" jaygroups@abrahamgroup.net   kerala01212001

Mon Feb 6, 2012 3:40 pm (PST)



This problem was related to the Snow Leopard Security Update. It broke Rosetta which Office 2004 needs as it is based on PowerPC processor. Apple released a fix which is in Software Update. You just need to install update and Rosetta will be fixed and Office will start working again.

Jay

On Feb 6, 2012, at 10:23 AM, Oneal Neumann wrote:

>>
>> On 2012 February 5 (at 09:58) caribsea@bellsouth.net wrote:
>>
>> This happened after installing the latest security update from Apple but I don't know that it's related. When I open a new document, Word will not save or save as. If I click on save (the keyboard shortcuts no longer work) it won't do anything and the Quit command and red Close Window button are greyed out. I have to Force Quit to leave the app. Is this a Snow Leopard problem suddenly? The latest Microsoft updates have been installed. Fortunately, Pages will open existing Word docs but I've been using Word for many years and would like to continue but without buying Office 2011. Is the problem with Word or Snow Leopard? Has anyone else experienced the situation? Willi
>>
>
>
>
> I too have Word 2004, Willi, and I too have experienced keystroke shortcuts that no longer work. This always seems to occur when I open the app. If I leave Word unclosed, which is the case when I�m doing ongoing work on text pieces, then the shortcuts are not erased.
>
> Go here: Word > Tools > Customize > Customize Keyboard. This is also accessible (for me) with F8. Find the section (File, Edit, etc) that you need and recreate your own shortcuts. I find the All Commands section to be the best for it contains everything I want.
>
> Instead you may have to do this: Word > Tools > Customize Toolbars/Menus > Keyboard.
>
> Right now, I am recommanding EditRedo (which was blank) and EditUndo with my personal shortcuts. For EditRedo I choose 'option-return' and command-y'; for EditUndo I choose 'option-delete' and 'command-z'.
>
> The FileSave shortcut never seems to be a problem. Some shortcuts remain and some go.
>
> This may in fact (as you suspect) be a Snow Leopard �I have 10.6.8� problem. I don�t recall that I had this shortcut problem before upgrading (a year-plus ago) to Snow Leopard.
>
> BTW, going to System Preferences > Keyboard > Keyboard Shortcuts does not seem to help with Word. Choosing Application Shortcuts, I have installed numerous shortcuts for Word, some of which do not work when I reopen the app.
>
> I have the following shortcuts that only work AFTER I have used them ONCE by way of the Word menus: 'control-1' (Show All), 'control-2' (Word Count), 'control-3' (Normal), 'control-4' (Page Layout), 'control-5' (Document), 'control-6' (Project Gallery), 'control-7' (Spelling), 'control-8' (Properties), 'control-9' (Save As), 'control-0' (Print Preview). These I have entered in Application Shortcuts as above.
>
> The Show All shortcut hardly ever works because Word stupidly has (most times) TWO commands controlled by Show All. It always exists in the Word Menu and it sometimes exists in the Word > View menu. When both show up, then the Word-menu one is paled.
>
> That�s the way it be with me, Willi. I just live with it. Hopefully these minor idiosyncrasies will disappear when I do Lion. Oneal
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Group FAQ:

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8a.

Re: harddrive thoughts

Posted by: "Oneal Neumann" wardell.h.s@gmail.com   newalander

Mon Feb 6, 2012 3:27 pm (PST)




> On 2012 February 5 (at 18:01) Denver Dan wrote:
>
> Howdy.
>
> I was just reporting on one of several new Thunderbolt developments.
>
> I've posted here many times about what poor quality cases Western
> Digital makes.
>
> Denver Dan
>

This flows from the Western Digital Thunderbird thread.

With all due respect, you�ve stated your opinion about Western Digitals before, Dan. Others (Randy Singer?) have expressed their negativity towards LaCie external harddrives.

I own two by each manufacturer and all four work just fine. A couple of years ago I�d bought a 1 TB Maxtor because I was interested in setting up mirror-raid backups. That machine crapped out on me within a month. Well, that was 3 big bills down the drain right away.

Because I had disassembled the unit to try to find the source of the noise �my problem with the Maxtor was definitely physical� I could no longer return it for servicing.

Just bought a 1 TB WD portable drive. It was 80 bucks as a door-crasher special. It will probably be okay. I�m going to Europe soon and I needed another drive to supplement my LaCie Rugged, which is � TB.

The key to backups is redundancy: more than one external harddrive to store data. I use the larger-capacity one for Time Machine �TM requires more space� and the smaller one for (bootable) clones of my startup drive.

The 'problem' with WD, such as it may have been, is likely old news. I can�t see a company like Western Digital not rectifying problems once they become evident. Too much to looze.

Oneal

[Non-text portions of this message have been removed]

8b.

Re: harddrive thoughts

Posted by: "Jim Saklad" jimdoc@me.com   jimdoc01

Mon Feb 6, 2012 5:15 pm (PST)



> This flows from the Western Digital Thunderbird thread.
>
> With all due respect, you�ve stated your opinion about Western Digitals before, Dan. Others (Randy Singer?) have expressed their negativity towards LaCie external harddrives.
>
> I own two by each manufacturer and all four work just fine. A couple of years ago I�d bought a 1 TB Maxtor because I was interested in setting up mirror-raid backups. That machine crapped out on me within a month. Well, that was 3 big bills down the drain right away.
>
> Because I had disassembled the unit to try to find the source of the noise �my problem with the Maxtor was definitely physical� I could no longer return it for servicing.

To be clear: the sequence here apparently was: the drive failed, then you decided to disassemble it, thereby choosing to violate the warranty, and discarding any chance to recover your money.

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@me.com

[Non-text portions of this message have been removed]

9.

Mail Not logging into remote POP servers

Posted by: "jenkins blog" jenkinsle@verizon.net   jenkinsle@verizon.net

Mon Feb 6, 2012 3:34 pm (PST)



All of a sudden Apple Mail quit logging into my domain mail server. Domain is thru GoDaddy. Mail is ver 3.6 from Leopard 10.5.8. Also lost connection to google mail.
Help

10.

Re: Flash upgrade ???

Posted by: "Oneal Neumann" wardell.h.s@gmail.com   newalander

Mon Feb 6, 2012 5:04 pm (PST)




A YouTube page in Safari (Version 5.1.2) suggests that I upgrade to Flash Player 10 for "improved playback performance".

Some people some to be averse to having Flash installed. What�s the deal here?

Thanx. Oneal

[Non-text portions of this message have been removed]

11.

Removing apps from Launchpad

Posted by: "Jay Abraham" jaygroups@abrahamgroup.net   kerala01212001

Mon Feb 6, 2012 6:17 pm (PST)



Hi all,

Any easy way to remove apps from the Launchpad. I have multiple copies of Spotify and Quickbooks from when they update the program.

Thanks,

Jay
12a.

Re: Doing labels in Pages

Posted by: "Steve B." macosx@xebrawerx.com   xebrawerx

Mon Feb 6, 2012 6:21 pm (PST)



Thanks everyone for piping in on this topic.

The short answer to Word label issues is conflict between the grid Word wants to put graphics on is different than grid it wants to align text. Though I tried an assortment of tricks to get words and pics to play well I could not. I ended up using Word to lay down the graphics using the Avery label template. Then I came back with an Excel spreadsheet with proper column and row dimensions to lay down the text. There was a real absurdity about the whole experience.

I seriously thought about dropping $20 for the latest Pages just to see if Apple's implementation of label formatting was only 1/2 as sucky as Microsoft's. I didn't for this project but I may for the next one.

Steve B.

[Non-text portions of this message have been removed]

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