7/03/2013

[macsupport] Digest Number 9636

Mac Support Central

15 New Messages

Digest #9636
1.1
Re: Need to clean up space on C drive by "Patti A Robertson" parpiano
2a
Re: Playing .wma Music Files? by "Denver Dan" denverdan22180
3a
4a
Re: I question the need to defrag by "HAL9000" jrswebhome
4b
Re: I question the need to defrag by "Jim Saklad" jimdoc01
4c
Re: I question the need to defrag by "Otto Nikolaus" nikyzf
4d
Re: I question the need to defrag by "Randy B. Singer" randybrucesinger
4e
Re: I question the need to defrag by "Jim Saklad" jimdoc01
4f
Re: I question the need to defrag by "Randy B. Singer" randybrucesinger
5
iWork in the cloud by "HAL9000" jrswebhome
6a
MacBook Pro sometimes doesn't wake up by "Jim McGarvie" jgarv2002
6b
Re: MacBook Pro sometimes doesn't wake up by "Bill Boulware" boulware0224
6c

Messages

Wed Jul 3, 2013 7:15 am (PDT) . Posted by:

"Patti A Robertson" parpiano

Yeah, sigh…

Patti :)
On Jul 2, 2013, at 11:46 PM, Christopher Collins <maclist@analogdigital.com.au> wrote:

> You can only have SSD drives if you stutter Patti! ;) LOL!
>
> SSD=Solid State Drive
>
> cjc
>
> On 03/07/2013, at 1:43 PM, Patti A Robertson <pattiandken@charter.net> wrote:
>
>> Randy, how does this information apply to SSD drives? Is it the same?
>>
>> I know you're right about the hard drive issue because I've experienced it, followed your recommendations and gotten things running smoothly again.
>>
>> Now I have a new machine (10 months old) and just wondered how SSD drives differ from hard drives. I'm obviously an amateur here…
>>
>> Patti
>>
>> On Jul 2, 2013, at 3:40 PM, Randy B. Singer <randy@macattorney.com> wrote:
>>
>>>
>>> On Jul 2, 2013, at 7:49 AM, Chris Jones wrote:
>>>
>>>> To *your* perspective the system is a 'fragmented mess'. To the system
>>>> though its fine.
>>>
>>> Once again, you need to read my Web site and follow the links to citations there.
>>>
>>> This is an old and outdated argument. No authority espouses it anymore. All one has to do is hang out on a large Macintosh discussion list to hear regularly from folks whose drives are obviously getting on the too full side (but which appear to have lots of free total space available) and they are encountering flaky behavior because that free space isn't available to the OS because it is all fragmented.
>>>
>>> Arguing this topic is ludicrous. It's like arguing that the world is flat. As a quote says on my Web site, some folks just won't listen on this topic. So I won't try to change your mind. I just invite everyone to have a look at my Web site and the links offered there:
>>>
>>> Macintosh OS X Routine Maintenance
>>> http://www.macattorney.com/ts.html
>>> Item #6 and Note#1
>>>
>>> ___________________________________________
>>> Randy B. Singer
>
>
> ------------------------------------
>
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>
> Yahoo! Groups Links
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>
>

Wed Jul 3, 2013 7:25 am (PDT) . Posted by:

"Denver Dan" denverdan22180

Howdy.

The Microsoft audio and video formats .wma and .wmv are a constant
source of problems.

In the usual Microsoft manner of not thinking thing through, or using
short-term solutions, .wma and .wmv files do not have a common
standard.

Microsoft has changed these file formats so often that some play on
some devices and some don't play.

In addition, Microsoft loves DRM (digital rights management - aka copy
protection) and this file format is also proprietary, not open, and has
been changed.

For example, I have a Sony PlayStation 3 connected to my
Ethernet/Internet and large screen TV and I use the BluRay player and
the internet Amazon and Netflix streaming for movies.

Sometimes I can play MS .WMV videos and sometimes I can't via the PS3.

There is a way to remove copy protection from .wma files which is
similar to how it can be removed from the old Apple iTunes purchased
"protected&quot; mpg files. Apple stopped using copy protection some years
ago.

You can burn the files you received to a standard audio CD disc and
then import what was burned into iTunes. You might have to use a
PeeCee to do this first burn.

If you download and install the free Flip4Mac codec, you should then be
able to use most Macintosh compatible programs that understand
QuickTime to play and hear the Microsoft file formats. After
installing Flip4Mac, you should find a new panel for it in System
Preferences. You do not need to use the Flip4Mac player to play these
files. Try VLC or an Apple QuickTime player or other QT compatible
player.

It's all another one of the many little penalties people pay for
dealing with Microsoft.

Denver Dan

On Fri, 28 Jun 2013 17:54:12 -0400, Carol Botteron wrote:
> A PC user gave me a thumb drive with music files whose filenames end in .wma
> I tried QuickTimePlayer and then downloaded Flip Player, but both
> have the same problem.
>
> A box with arrows and numbers appears. When I press Play, the
> numbers go up and down as if the music is playing, but there is no
> sound. The volume is up on both apps and on my Mac, and I checked
> sound in Preferences. Other sound sources (Youtube videos, etc.)
> play just fine.
>
> (1) What, if anything, can I do to hear these files?
>
> (2) If I have to ask the PC user to give me the files in another
> format, what should he use?
>
> adTHANKSvance!
> Carol B.

Wed Jul 3, 2013 7:54 am (PDT) . Posted by:

"redhillsranger" jsm5320432

I am not sure if this situation is related but I also had a terrible time with an iphone 4S syncing with my MB Pro 10.7.5. All software was up to date. I set up icloud and then the problems started. Events were duplicated on my mac and phone EVERY time I synced.

I tried Apple Tech Support and they referred me to the nearest apple store (after many hours on the phone trying to resolve it) saying that it sounded like the iphone was "bad".

Went to the store, got a new iphone and tried again with my MB Pro and new phone at the Apple store with three apple genius people watching - and the problem came right back.

After spending most of my work day watching them try various solutions, they simply said to not use iCloud!

Since then I sync using usb and everything is fine. I presume if neither Apple Tech Support or three genius folks can solve the problem and advise against using icloud there may be some weird problems in play. So, I stay "off the cloud" as I have an practice to run.

Sometimes the simplest fix appears to be "Just say no" to icloud.

Not may advice. Apple's.

John

--- In macsupportcentral@yahoogroups.com, "N.A. Nada" <whodo678@...> wrote:
>
> Three hours difference could be a timezone setting.
>
>
> On Jul 2, 2013, at 5:45 PM, Pat Taylor wrote:
>
> All I can think to do is to check that the time is set correctly on both devices & then restart them both. Hold down the home & sleep/wake buttons on the phone at the same time until the Apple logo appears on the screen. Also make sure that the same Apple ID is displayed in Calendar>Preferences>Accounts on your iMac & in the Mail, Contacts, Calendar setting on your iPhone.
>
> On Jul 2, 2013, at 6:13 PM, ennisart <john@...> wrote:
>
> > Thanks Pat. I did not have wifi checked, but i use both wifi and ethernet to connect.
> >
> > One oddity I found: I created a 9am event in the iCloud and it synced with the iPhone Calendar but at noon, not 9am. Then I added an event on the iPhone calendar for 9am and it synced with the iCloud for 6pm! Neither event appeared on my iMac calendar.
> >
> > John
> >
> > --- In macsupportcentral@yahoogroups.com, Pat Taylor <pat412@> wrote:
> > >
> > > Have you checked to see that iCloud is properly set up on both the phone & iMac? Be sure that the Contacts & Calendar tabs are turned on in the settings of each device. Also, with the phone cabled to your iMac, be sure that the WiFi sync tab is checked under Options on the Summary page.
> > >
> > > Sent from my iPad...>
> > >
> > > On Jul 2, 2013, at 3:04 PM, ennisart <john@> wrote:
> > >
> > > > Hi,
> > > >
> > > > I have an iPhone4 (iOS6.1.3), and use OS10.6 on an iMac. I connect them via cable (not bluetooth), and they initially synced contacts and calendar, but now they don't. Somewhere along the line I switched from direct syncing to the iCloud. Not sure if that created the problem.
> > > >
> > > > Any suggestions?
> > > >
> > > > Thanks,
> > > >
> > > > John
> > > >
> > > >
> > >
> > >
> > > [Non-text portions of this message have been removed]
> > >
> >
> >
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
> [Non-text portions of this message have been removed]
>

Wed Jul 3, 2013 10:37 pm (PDT) . Posted by:

"N.A. Nada"

John,

If you sync contacts and calendar through both iTunes and iCloud you will end up with duplicates. Use one or the other.

Brent

On Jul 3, 2013, at 7:54 AM, redhillsranger wrote:

I am not sure if this situation is related but I also had a terrible time with an iphone 4S syncing with my MB Pro 10.7.5. All software was up to date. I set up icloud and then the problems started. Events were duplicated on my mac and phone EVERY time I synced.

I tried Apple Tech Support and they referred me to the nearest apple store (after many hours on the phone trying to resolve it) saying that it sounded like the iphone was "bad".

Went to the store, got a new iphone and tried again with my MB Pro and new phone at the Apple store with three apple genius people watching - and the problem came right back.

After spending most of my work day watching them try various solutions, they simply said to not use iCloud!

Since then I sync using usb and everything is fine. I presume if neither Apple Tech Support or three genius folks can solve the problem and advise against using icloud there may be some weird problems in play. So, I stay "off the cloud" as I have an practice to run.

Sometimes the simplest fix appears to be "Just say no" to icloud.

Not may advice. Apple's.

John

--- In macsupportcentral@yahoogroups.com, "N.A. Nada" <whodo678@...> wrote:
>
> Three hours difference could be a timezone setting.
>
>
> On Jul 2, 2013, at 5:45 PM, Pat Taylor wrote:
>
> All I can think to do is to check that the time is set correctly on both devices & then restart them both. Hold down the home & sleep/wake buttons on the phone at the same time until the Apple logo appears on the screen. Also make sure that the same Apple ID is displayed in Calendar>Preferences>Accounts on your iMac & in the Mail, Contacts, Calendar setting on your iPhone.
>
> On Jul 2, 2013, at 6:13 PM, ennisart <john@...> wrote:
>
> > Thanks Pat. I did not have wifi checked, but i use both wifi and ethernet to connect.
> >
> > One oddity I found: I created a 9am event in the iCloud and it synced with the iPhone Calendar but at noon, not 9am. Then I added an event on the iPhone calendar for 9am and it synced with the iCloud for 6pm! Neither event appeared on my iMac calendar.
> >
> > John
> >
> > --- In macsupportcentral@yahoogroups.com, Pat Taylor <pat412@> wrote:
> > >
> > > Have you checked to see that iCloud is properly set up on both the phone & iMac? Be sure that the Contacts & Calendar tabs are turned on in the settings of each device. Also, with the phone cabled to your iMac, be sure that the WiFi sync tab is checked under Options on the Summary page.
> > >
> > > Sent from my iPad...>
> > >
> > > On Jul 2, 2013, at 3:04 PM, ennisart <john@> wrote:
> > >
> > > > Hi,
> > > >
> > > > I have an iPhone4 (iOS6.1.3), and use OS10.6 on an iMac. I connect them via cable (not bluetooth), and they initially synced contacts and calendar, but now they don't. Somewhere along the line I switched from direct syncing to the iCloud. Not sure if that created the problem.
> > > >
> > > > Any suggestions?
> > > >
> > > > Thanks,
> > > >
> > > > John
> > > >
> > > >
> > >
> > >
> > > [Non-text portions of this message have been removed]
> > >
> >
> >
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
> [Non-text portions of this message have been removed]
>

[Non-text portions of this message have been removed]

Wed Jul 3, 2013 9:32 am (PDT) . Posted by:

"HAL9000" jrswebhome

My world is flat. It's flat. Do you understand, it's flat. It's flat I say. LOL.

> (It's moments like these that make me want to take down my Web sites and just say "f_ck it!" It took me months to create that site. I haven't made a cent from it, in fact I pay to keep it up. Yet there are regularly people who want to give me grief and tell me how wrong this or that bit of information on the site is, without a single citation of their own, nothing to back up their argument, just "I don't believe it." I'd be thrilled to have input from folks with conflicting information if they could offer a good explanation backed up with several authoritative citations. I'd simply add that information to the site. But the people who pull stuff from their behinds and just want to argue need to get a life.)
>

Wed Jul 3, 2013 10:41 am (PDT) . Posted by:

"Jim Saklad" jimdoc01

> Randy,
> While I hold you in respect for many things related to Macs, I still disagree with you on defragmentation. And as a lawyer, I expected better reasoning than your repetitive reference to your web site, and what I found there.
>
> The arguments you laid out in Item #6, all reference a HFS+ formatted hard drive. OS X 10.6 and beyond use a different formatting don't they?

No.

> The OP of the thread, "Need to clean up space on C drive", did not make clear what OS he is running, but it appears to be 10.7.4 or later since he is using a MBP with Retina display. This makes it unlikely he is using a HFS+ formatted disk.

Where *did* you get that idea?

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@icloud.com

Wed Jul 3, 2013 4:42 pm (PDT) . Posted by:

"Otto Nikolaus" nikyzf

On 3 July 2013 18:41, Jim Saklad <jimdoc@icloud.com> wrote:

>
> Where *did* you get that idea?
>

I don't want to raise the temperature here, but I really am curious as to
where Brent got the idea that Apple have dropped the HFS+ format.

(I hope it's not the trivial "accounting&quot; change from binary to decimal
capacity figures you see in Get Info, etc.)

Otto

[Non-text portions of this message have been removed]

Wed Jul 3, 2013 6:01 pm (PDT) . Posted by:

"Randy B. Singer" randybrucesinger


On Jul 3, 2013, at 4:42 PM, Otto Nikolaus wrote:

> I don't want to raise the temperature here, but I really am curious as to
> where Brent got the idea that Apple have dropped the HFS+ format.

A number of years ago there were persistent rumors that a change of hard drive format was imminent. I think that Apple was considering a move to a standard from Oracle, if I recall correctly. OS X 10.whatever was subsequently released and everyone was surprised that HFS+ was still being used. No explanation one way or the other was forthcoming from Apple.

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance
http://www.macattorney.com/ts.html
___________________________________________

Wed Jul 3, 2013 6:13 pm (PDT) . Posted by:

"Jim Saklad" jimdoc01

>> I don't want to raise the temperature here, but I really am curious as to
>> where Brent got the idea that Apple have dropped the HFS+ format.
>
> A number of years ago there were persistent rumors that a change of hard drive format was imminent. I think that Apple was considering a move to a standard from Oracle, if I recall correctly. OS X 10.whatever was subsequently released and everyone was surprised that HFS+ was still being used. No explanation one way or the other was forthcoming from Apple.

ZFS, I think, or a variant:
<https://en.wikipedia.org/wiki/ZFS>

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jim Saklad mailto:jimdoc@icloud.com

Wed Jul 3, 2013 7:23 pm (PDT) . Posted by:

"Randy B. Singer" randybrucesinger


On Jul 3, 2013, at 6:12 PM, Jim Saklad wrote:

> ZFS, I think, or a variant:

Yes, that was it. Thanks! See specifically:
https://en.wikipedia.org/wiki/ZFS#OS_X

___________________________________________
Randy B. Singer
Co-author of The Macintosh Bible (4th, 5th, and 6th editions)

Macintosh OS X Routine Maintenance
http://www.macattorney.com/ts.html
___________________________________________

Wed Jul 3, 2013 11:35 pm (PDT) . Posted by:

"N.A. Nada"

Very constructive to the discussion, HAL9000.

Your sarcasm reflects back upon you. To quote you, "It's flat."

Brent

On Jul 3, 2013, at 9:32 AM, HAL9000 wrote:

My world is flat. It's flat. Do you understand, it's flat. It's flat I say. LOL.

> (It's moments like these that make me want to take down my Web sites and just say "f_ck it!" It took me months to create that site. I haven't made a cent from it, in fact I pay to keep it up. Yet there are regularly people who want to give me grief and tell me how wrong this or that bit of information on the site is, without a single citation of their own, nothing to back up their argument, just "I don't believe it." I'd be thrilled to have input from folks with conflicting information if they could offer a good explanation backed up with several authoritative citations. I'd simply add that information to the site. But the people who pull stuff from their behinds and just want to argue need to get a life.)
>

[Non-text portions of this message have been removed]

Wed Jul 3, 2013 2:02 pm (PDT) . Posted by:

"HAL9000" jrswebhome

I was just invited to experiment w iWork in the iCloud. I don't use iWork and am not a developer. Wont be using it, but assume Apple is moving to renting us services as needed.

Hard to get my head around owning nothing but a monitor and renting my apps.

Wed Jul 3, 2013 4:17 pm (PDT) . Posted by:

"Jim McGarvie" jgarv2002

My nearly new MacBook Pro Retina sometimes won't wake up from sleep. I haven't been able to isolate it to certain situations. When this occurs, I have blank screens and no key strokes seem to do anything. Sometimes I will try closing the lid again and reopening it, and when I do sometimes the cursor arrow appears in the upper left corner of the external monitor, but doesn't respond to trackpad movement.

I end up having to turn the computer off, and when I turn it back on it boots up with the message that it was shut down due to a problem and do I want to reopen the windows that were open at the time. I usually accept that, and everything comes back up just fine.

Possibly significant:
I have it connected to an external monitor (HDMI)
I have it connected to an external hard drive, which I use for Time Machine backups
I take advantage of the ability to have Time Machine wake the computer up to perform a backup, even when it is asleep with the lid closed

I also experience the occasional "Mac OS X startup disk has no more space available for application memory." I haven't been able to solve that either, and don't know whether it might be what is happening whilst the computer is sleeping and causing the problem. I have noticed the Carbonite Daemon sometimes uses more than 100% CPU, and so did SafariDAVClient until I switched to Chrome.

Any suggestions?

Thanks.

Best,

Jim

[Non-text portions of this message have been removed]

Wed Jul 3, 2013 4:20 pm (PDT) . Posted by:

"Bill Boulware" boulware0224

I am not sure it is the same issue but you may want to change the
sleepimage setting - my Airs would do this occasionally and after much
Googling the issue was a side effect from the "sleep image" setting being
set to a certain option (0 does one thing, 1 does another, 2, does another,
3 does another) - and I have no idea which one it was set to or what I
changed it to but did resolve issue.

On Wed, Jul 3, 2013 at 7:17 PM, Jim McGarvie <jim@mcgarvie.us> wrote:

> **
>
>
> My nearly new MacBook Pro Retina sometimes won't wake up from sleep. I
> haven't been able to isolate it to certain situations. When this occurs, I
> have blank screens and no key strokes seem to do anything. Sometimes I will
> try closing the lid again and reopening it, and when I do sometimes the
> cursor arrow appears in the upper left corner of the external monitor, but
> doesn't respond to trackpad movement.
>
> I end up having to turn the computer off, and when I turn it back on it
> boots up with the message that it was shut down due to a problem and do I
> want to reopen the windows that were open at the time. I usually accept
> that, and everything comes back up just fine.
>
> Possibly significant:
> I have it connected to an external monitor (HDMI)
> I have it connected to an external hard drive, which I use for Time
> Machine backups
> I take advantage of the ability to have Time Machine wake the computer up
> to perform a backup, even when it is asleep with the lid closed
>
> I also experience the occasional "Mac OS X startup disk has no more space
> available for application memory." I haven't been able to solve that
> either, and don't know whether it might be what is happening whilst the
> computer is sleeping and causing the problem. I have noticed the Carbonite
> Daemon sometimes uses more than 100% CPU, and so did SafariDAVClient until
> I switched to Chrome.
>
> Any suggestions?
>
> Thanks.
>
> Best,
>
> Jim
>
> [Non-text portions of this message have been removed]
>
>
>

[Non-text portions of this message have been removed]

Wed Jul 3, 2013 4:30 pm (PDT) . Posted by:

"Jim McGarvie" jgarv2002

Thanks Bill, I'll take a look.

On Jul 3, 2013, at 4:19 PM, Bill Boulware <bill.boulware@gmail.com> wrote:

I am not sure it is the same issue but you may want to change the
sleepimage setting - my Airs would do this occasionally and after much
Googling the issue was a side effect from the "sleep image" setting being
set to a certain option (0 does one thing, 1 does another, 2, does another,
3 does another) - and I have no idea which one it was set to or what I
changed it to but did resolve issue.

On Wed, Jul 3, 2013 at 7:17 PM, Jim McGarvie <jim@mcgarvie.us> wrote:

> **
>
>
> My nearly new MacBook Pro Retina sometimes won't wake up from sleep. I
> haven't been able to isolate it to certain situations. When this occurs, I
> have blank screens and no key strokes seem to do anything. Sometimes I will
> try closing the lid again and reopening it, and when I do sometimes the
> cursor arrow appears in the upper left corner of the external monitor, but
> doesn't respond to trackpad movement.
>
> I end up having to turn the computer off, and when I turn it back on it
> boots up with the message that it was shut down due to a problem and do I
> want to reopen the windows that were open at the time. I usually accept
> that, and everything comes back up just fine.
>
> Possibly significant:
> I have it connected to an external monitor (HDMI)
> I have it connected to an external hard drive, which I use for Time
> Machine backups
> I take advantage of the ability to have Time Machine wake the computer up
> to perform a backup, even when it is asleep with the lid closed
>
> I also experience the occasional "Mac OS X startup disk has no more space
> available for application memory." I haven't been able to solve that
> either, and don't know whether it might be what is happening whilst the
> computer is sleeping and causing the problem. I have noticed the Carbonite
> Daemon sometimes uses more than 100% CPU, and so did SafariDAVClient until
> I switched to Chrome.
>
> Any suggestions?
>
> Thanks.
>
> Best,
>
> Jim

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