7/08/2013

[macsupport] Digest Number 9645

Mac Support Central

15 New Messages

Digest #9645
1a
Re: Frozen Cursor After Restart by "Carol Corley" floridabouvs
1b
Re: Frozen Cursor After Restart by "missladybee" missladybee
3a
Idiot-Proofing Window Closing? by "Carol Botteron" were_koala
3b
Re: Idiot-Proofing Window Closing? by "Otto Nikolaus" nikyzf
3c
Re: Idiot-Proofing Window Closing? by "Patsy Price" beyondwords2
3d
Re: Idiot-Proofing Window Closing? by "Daly Jessup" dalyjessup
4a
YouTube notice by "Dave C" davec2468
4b
Re: YouTube notice by "HAL9000" jrswebhome
4c
Re: YouTube notice by "Pat Taylor" pat412255
4d
Re: YouTube notice by "Dave C" davec2468

Messages

Mon Jul 8, 2013 7:07 am (PDT) . Posted by:

"Carol Corley" floridabouvs

Yes, the problem is completely solved. The Apple tech said that forcing a shut-down and unplugging for a period of time, then plugging back in and restarting, resets something.
Carol

Did the AppleCare instructions completely cure the problem? In other words is it the frozen cursor after restart problem gone for good?

Barbara

Sent from my iPad 3

Mon Jul 8, 2013 2:54 pm (PDT) . Posted by:

"missladybee" missladybee

No the keyboard does not work when this happens. I tried the keystrokes you mentioned and they do not work when the cursor is frozen at startup. This method didn't work with either Apple or my other keyboard. Pressing and holding the power button works.

Unplugged
Pressed power button 2x's
Plugged back in
Waited 10 seconds
Restarted
Cursor frozen in place even though programs launched I could do nothing with them

Repeated but at restart held down the Option, Command, P & R
Chimed 2x's
Released
Instead of a cursor it was briefly a spinning beach ball. Then the beach ball quit spinning and stayed that way but I could move it around. During this time nothing worked.

5 minuted later the computer went to sleep. Power Computer sleep and Display sleep are set at NEVER, UPS Computer sleep is set at 10 min Display sleep at 2 min;.

3 minutes later it woke on it's own and the cursor was back and working.

In all it took 8 minutes for the cursor to start working again.

I have 10 Login Items listed in Users & Groups.

Tried Safe Mode. When the login screen came up I was unable to type in the password because the cursor was frozen and keyboard did not work. This made me think it was the keyboard since I don't us an Apple keyboard. I connected up the Apple keyboard but problem stayed the same.

Every time the cursor freezes like this it takes EXACTLY the same amount of time to start working … 8 minutes. Plus this only happens when after the computer has been on for a while and then is restarted. It has NEVER happens when the computer is turned off and then restarted a few hours later.

Any other suggestions?

Barbara

--- In macsupportcentral@yahoogroups.com, T Hopkins <hoplist@...> wrote:
>
> Does the keyboard work? The keystroke for shutdown is cmd-opt-ctrl-esc, or just wait for the mouse. Once you are shut down properly, unplug. Now push the power button twice (nothing should happen since you are unplugged) and wait for at least 60 seconds after you have done this. Now plug the computer back in and wait another 10 seconds. Then restart.
>
> If this helps, great. If not, do this all again but when you restart this time, hold down the opt-cmd-p-r keys immediately. That's four keys (in other words, hold Apple and Option and P and R simultaneously). Yup, it requires two hands. Hold these down until you hear the boot chime and continue holding until you hear the chime a second time, THEN release and let the system continue booting.
>
> With luck, the problem is now solved. If not, you probably have software issue of somekind. Check this be restarting in Safe Mode. If the problem does not happen in Safe Mode, we need to look for the startup application that is causing the problem.
>
> Cheers,
> tod
>
> On Jul 7, 2013, at 12:49 PM, missladybee wrote:
>
> > Hi Carol,
> >
> > In my situation I would not be able to click on the Apple without the use of the cursor. Instead I could hold down the power button on the back to force quit.
> >
> > Did the AppleCare instructions completely cure the problem? In other words is it the frozen cursor after restart problem gone for good?
> >
> > Barbara
> >
> > --- In macsupportcentral@yahoogroups.com, Carol Corley <floridabouvs@> wrote:
> > >
> > > Hi Barbara,
> > > I just went through that and called AppleCare. What they had me do was a forced shut down, I think by clicking on the apple in the upper left corner. Then they had me unplug the iMac cord from the machine, wait for I think 30 seconds. Then plug it in and wait for 30 seconds. Then restart the machine. No problem after that.
> > > Carol
> > >
> > >
> > >
> > > When I do something like a system upgrade with a "restart" required and after the iMac has been on for several hours, the cursor is frozen in place when the computer comes back up. It finally breaks loose on its own after about 10 minutes. This happens with either a Bluetooth or Apple USB mouse. Winter or summer makes no difference.
> > >
> > > If I restart the computer after it has been on for only about 1 hour or if I shut down the night before and restart the next morning, the cursor works as soon as the computer comes up.
> > >
> > > The iMac has been like this ever since it was purchased new from the Apple Online Store in December 2012. Everything else works fine. Is this something I should be concerned about?
> > >
> > > Barbara
> > >
> > > Sent from my iPad 3
> > >
> >
> >
>
>
>
> [Non-text portions of this message have been removed]
>

Mon Jul 8, 2013 7:16 am (PDT) . Posted by:

"Carol" floridabouvs

Fairly new to Mac. How can I put a copy of all my photos from iPhoto to a flash drive, as a safety backup? I know that once I plug in the flash drive it will show up on the screen. So what do I then do to get the photos in it? Too many to drag individually.
This is actually a second backup just for photos since I do have an external hard drive backing up with Time Machine.
Thanks.
Carol

Mon Jul 8, 2013 7:20 am (PDT) . Posted by:

"Christopher Collins" cjc1959au

Just copy your iPhoto library to the USB drive.

That copies everything.

cjc

On 09/07/2013, at 12:16 AM, Carol <floridabouvs@gmail.com> wrote:

> Fairly new to Mac. How can I put a copy of all my photos from iPhoto to a flash drive, as a safety backup? I know that once I plug in the flash drive it will show up on the screen. So what do I then do to get the photos in it? Too many to drag individually.
> This is actually a second backup just for photos since I do have an external hard drive backing up with Time Machine.
> Thanks.
> Carol

[Non-text portions of this message have been removed]

Mon Jul 8, 2013 8:00 am (PDT) . Posted by:

"HAL9000" jrswebhome

Look in:
User/Pictures/iPhoto Library. Copy this one huge file.

--- In macsupportcentral@yahoogroups.com, "Carol" <floridabouvs@...> wrote:
>
> Fairly new to Mac. How can I put a copy of all my photos from iPhoto to a flash drive, as a safety backup? I know that once I plug in the flash drive it will show up on the screen. So what do I then do to get the photos in it? Too many to drag individually.
> This is actually a second backup just for photos since I do have an external hard drive backing up with Time Machine.
> Thanks.
> Carol
>

Mon Jul 8, 2013 10:03 am (PDT) . Posted by:

"Forrest Leedy" forrkazu

Since I have no idea how many pictures you are talking about, nor do I know what size each picture is, I caution you that one flash drive may not be big enough to hold all of them. All of this depends on the size of the flash drive you have, the size of the pictures you are coping to the flash drive.

If the pictures are in a folder, just drag that folder to the flash drive and hope that the drive is large enough. It will tell you if it is not and so you will have to split them up and put them on another flash drive(s). The other method of transferring in bulk is to get all the pictures on the screen and high light a good number of them. After high lighting them, put your curser on one of the high lighted pictures, click and hold and then drag all of the high lighted pictures to the flash drive and then let them go by un-clicking.

Forrest

On Jul 8, 2013, at 10:16 AM, Carol <floridabouvs@gmail.com> wrote:

> Fairly new to Mac. How can I put a copy of all my photos from iPhoto to a flash drive, as a safety backup? I know that once I plug in the flash drive it will show up on the screen. So what do I then do to get the photos in it? Too many to drag individually.
> This is actually a second backup just for photos since I do have an external hard drive backing up with Time Machine.
> Thanks.
> Carol

Mon Jul 8, 2013 10:23 am (PDT) . Posted by:

"Otto Nikolaus" nikyzf

Very true, but it is trivially easy to find out how much free space the
flash drive has, and how big the photo folder or library is, using Finder >
Get Info.

Otto

On 8 July 2013 18:03, Forrest Leedy <f.leedy@comcast.net> wrote:

> Since I have no idea how many pictures you are talking about, nor do I
> know what size each picture is, I caution you that one flash drive may not
> be big enough to hold all of them. All of this depends on the size of the
> flash drive you have, the size of the pictures you are coping to the flash
> drive.
>
> If the pictures are in a folder, just drag that folder to the flash drive
> and hope that the drive is large enough. It will tell you if it is not and
> so you will have to split them up and put them on another flash drive(s).
> The other method of transferring in bulk is to get all the pictures on the
> screen and high light a good number of them. After high lighting them, put
> your curser on one of the high lighted pictures, click and hold and then
> drag all of the high lighted pictures to the flash drive and then let them
> go by un-clicking.
>

[Non-text portions of this message have been removed]

Mon Jul 8, 2013 11:05 am (PDT) . Posted by:

"Carol Botteron" were_koala

Occasionally I go to hit "back" or the yellow button on a Safari window, but accidentally hit the red button on the window. Until a year or so ago, I would see a warning message "You will be closing four tabs, do you want to continue?" but now the window just closes and I lose my tabs.

How can I get the warning message back? Firefox has it, but I can't find it in Safari preferences or Mac preferences. adTHANKSvance!

Mon Jul 8, 2013 3:05 pm (PDT) . Posted by:

"Otto Nikolaus" nikyzf

This is a feature I miss but I haven't found a way to reinstate it either.
Remember that you can get all windows/tabs back the next time using History
> Reopen all Windows from Last Session, though.

If you want to avoid using the back/forward buttons, you can use the
shortcuts
cmd-[ and cmd-]
(those are the square brackets.)

Otto

On 8 July 2013 19:05, Carol Botteron <botteron@alum.mit.edu> wrote:

> Occasionally I go to hit "back" or the yellow button on a Safari window,
> but accidentally hit the red button on the window. Until a year or so ago,
> I would see a warning message "You will be closing four tabs, do you want
> to continue?" but now the window just closes and I lose my tabs.
>
> How can I get the warning message back? Firefox has it, but I can't find
> it in Safari preferences or Mac preferences. adTHANKSvance!
>

[Non-text portions of this message have been removed]

Mon Jul 8, 2013 3:10 pm (PDT) . Posted by:

"Patsy Price" beyondwords2

In Safari 5.1.6 it's under Safari Preferences > Tabs > Confirm before
closing multiple tabs or windows.

I'm grateful for the warning, even though it's an extra step when I
really do wan to close the window with all its tabs.

Patsy

>Occasionally I go to hit "back" or the yellow button on a Safari
>window, but accidentally hit the red button on the window. Until a
>year or so ago, I would see a warning message "You will be closing
>four tabs, do you want to continue?" but now the window just closes
>and I lose my tabs.
>
>How can I get the warning message back? Firefox has it, but I can't
>find it in Safari preferences or Mac preferences. adTHANKSvance!

Mon Jul 8, 2013 3:58 pm (PDT) . Posted by:

"Daly Jessup" dalyjessup


On Jul 8, 2013, at 3:04 PM, Otto Nikolaus wrote:

> This is a feature I miss but I haven't found a way to reinstate it either.
> Remember that you can get all windows/tabs back the next time using History
>> Reopen all Windows from Last Session, though.
>

You don't mention your operating system, nor what browser you are using, nor the browser version.

However, in Safari 6.0.5 under Lion on my Intel iMac, I can go to Safari/Preferences/General and the third option is "Safari opens with:" and there you can choose "All windows from last session." And if, under the Tabs button, you selected "Open pages in tabs instead of windows" - Automatically, then what you get on startup is all the tabs from your last session.

Daly

_________________________________________________________
iMac 3.4 GHz Intel Core i7, 8 GB RAM, 27" screen, OS X 10.7.5,
AMD Radeon HD 6970M video, wireless Apple mouse, wired Mathias keyboard. Partition: GUID Partition Table on 2 TB internal "enterprise-class" hard drive.

Mon Jul 8, 2013 2:12 pm (PDT) . Posted by:

"Dave C" davec2468

I see this on every YouTube page I visit:

http://oi40.tinypic.com/2lk5rwi.jpg

I clicked on the link and I'm told "No suspicious activity found".

Is this supposed to go away? If so, how? Or is this just a new "feature" on the site?

Thanks,
Dave

Mon Jul 8, 2013 2:16 pm (PDT) . Posted by:

"HAL9000" jrswebhome

Do you view YouTube on multiple devices? If not, someone may have your password and is using your YouTube account.

--- In macsupportcentral@yahoogroups.com, Dave C <davec2468@...> wrote:
>
> I see this on every YouTube page I visit:
>
> http://oi40.tinypic.com/2lk5rwi.jpg
>
> I clicked on the link and I'm told "No suspicious activity found".
>
> Is this supposed to go away? If so, how? Or is this just a new "feature" on the site?
>
> Thanks,
> Dave
>

Mon Jul 8, 2013 2:37 pm (PDT) . Posted by:

"Pat Taylor" pat412255

I don't get a message like yours on You Tube.

Sent from my iPad...

On Jul 8, 2013, at 3:12 PM, Dave C <davec2468@yahoo.com> wrote:

> I see this on every YouTube page I visit:
>
> http://oi40.tinypic.com/2lk5rwi.jpg
>
> I clicked on the link and I'm told "No suspicious activity found".
>
> Is this supposed to go away? If so, how? Or is this just a new "feature" on the site?
>
> Thanks,
> Dave
>
>

[Non-text portions of this message have been removed]

Mon Jul 8, 2013 2:54 pm (PDT) . Posted by:

"Dave C" davec2468

My question is how to get rid of this alert. When I click on it YT says no problems.

(yes I access YT from many locations.)

Dave

Sent from my phone.
Please forgive auto-fill errors and typos.

On 8 Jul 2013, at 02:16 PM, "HAL9000" <jrswebhome@yahoo.com> wrote:

Do you view YouTube on multiple devices? If not, someone may have your password and is using your YouTube account.

--- In macsupportcentral@yahoogroups.com, Dave C <davec2468@...> wrote:

I see this on every YouTube page I visit:

http://oi40.tinypic.com/2lk5rwi.jpg

I clicked on the link and I'm told "No suspicious activity found".

Is this supposed to go away? If so, how? Or is this just a new "feature" on the site?

Thanks,
Dave

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