10/30/2011

[MacBook] Digest Number 3553

Messages In This Digest (2 Messages)

Messages

1a.

Is Apple a great company or what?

Posted by: "Robert White" rwhite@hctc.net   macbob1240

Sat Oct 29, 2011 3:16 pm (PDT)



I have a early 2008 MacBook Pro that had display problems. The screen only was illuminating every other verticle row of pixels. It was kinda like looking at the display through a window screen. I sent it to one of the companies that specializes in screen replacement for MacBook Pro's for $240 plus $29.99 shipping. They replaced the screen. After getting it back, it did it (rows of pixels missing) again. It calmed down and didn't do it again for 3 months. Then it did it again. I sent it back to the screen re-placer at my cost. They said they had their engineer check it out and the problem was the graphics interface unit, and that on my model there was a recall from Apple for the giu. So I took it to my local Apple Store. They checked it out and said that the giu passed.

But, they offered me a service, where they would send the MacBook Pro to their service center and for $310, they would check everything out, replace any parts not functioning properly, and return it. I have never seen or heard of this service from Apple before! I wish I had heard about this before the screen replacement! I agreed to go ahead with it. Got a call from the Apple Service Center yesterday. They said the screen was not what was supposed to be on my MacBook Pro, but from an earlier model. Repairs would cost over $1,100 since it was a non-standard screen for my MacBook Pro.

I told the Apple rep all that had happened with this MacBook Pro. He said they recognized all the problems I had experienced, and would extend me a grace, and fix it for gratis. WOW! I love Apple!

My first Apple was an Apple II. Then I had a Mac SE/30, then a Quadra 630, then two Power Mac G4 (M8573LL)'s, a Mac Mini, a MacBook, a 2007 MacBook Pro, this early 2008 MacBook Pro, now a late 2008 MacBook Pro, plus I just got an iPhone 4s. I have owned one Del pc notebook that I bought very used because Mac's would not talk to my garmin gps. Now I use Parallels with Windows XP pro on my MacBook Pro. Have to use that for a blood sugar meter as well.

My loyalty to Apple is rewarded!

1b.

Re: Is Apple a great company or what?

Posted by: "ART SEARLE" w2nra@me.com   w2nra

Sat Oct 29, 2011 5:17 pm (PDT)



Hi Robert,

I'm a cyclist. I have 2 Garmin GPS units and they are supported on my MacBook Pro OSX Lion (my first Apple) by Garmin. Check the website and see if yours is now supported.

BTW I was very tempted to call you Bob White, but I bet you get a lot of that. Don't feel bad. My name is Art Searle and people are always pronouncing that Surly. But I guess that kinda fits.

73, Art
W2NRA

On Oct 29, 2011, at 12:34 PM, Robert White wrote:

> I have a early 2008 MacBook Pro that had display problems. The screen only was illuminating every other verticle row of pixels. It was kinda like looking at the display through a window screen. I sent it to one of the companies that specializes in screen replacement for MacBook Pro's for $240 plus $29.99 shipping. They replaced the screen. After getting it back, it did it (rows of pixels missing) again. It calmed down and didn't do it again for 3 months. Then it did it again. I sent it back to the screen re-placer at my cost. They said they had their engineer check it out and the problem was the graphics interface unit, and that on my model there was a recall from Apple for the giu. So I took it to my local Apple Store. They checked it out and said that the giu passed.
>
> But, they offered me a service, where they would send the MacBook Pro to their service center and for $310, they would check everything out, replace any parts not functioning properly, and return it. I have never seen or heard of this service from Apple before! I wish I had heard about this before the screen replacement! I agreed to go ahead with it. Got a call from the Apple Service Center yesterday. They said the screen was not what was supposed to be on my MacBook Pro, but from an earlier model. Repairs would cost over $1,100 since it was a non-standard screen for my MacBook Pro.
>
> I told the Apple rep all that had happened with this MacBook Pro. He said they recognized all the problems I had experienced, and would extend me a grace, and fix it for gratis. WOW! I love Apple!
>
> My first Apple was an Apple II. Then I had a Mac SE/30, then a Quadra 630, then two Power Mac G4 (M8573LL)'s, a Mac Mini, a MacBook, a 2007 MacBook Pro, this early 2008 MacBook Pro, now a late 2008 MacBook Pro, plus I just got an iPhone 4s. I have owned one Del pc notebook that I bought very used because Mac's would not talk to my garmin gps. Now I use Parallels with Windows XP pro on my MacBook Pro. Have to use that for a blood sugar meter as well.
>
> My loyalty to Apple is rewarded!
>
>

[Non-text portions of this message have been removed]

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